TrustRadius Insights
Performance on low-end machines: Some users have found the performance of the software to be lacking when used on low-end machines, …
Starting at $19 per month
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What is N-able Take Control?
N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work…
Recent Reviews
Popular Features
- Screen sharing (12)8.787%
- Over-the-Internet remote session (12)8.686%
- File transfer (13)8.585%
- Remote management of servers & workstations (12)8.585%
Pricing
Take Control
$19
Cloud
per month
Take Control Plus
$45
Cloud
per month
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.n-able.com/products/take…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $19 per month
Product Demos
Getting Started with N-able Take Control Plus: Surveys - Demo
YouTube
Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is N-able Take Control?
N-able™ Take Control (formerly Solarwinds Take Control) and
Take Control Plus are cloud-based remote control solutions built for MSPs and
IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®,
Mac®, and Linux® machines, MSPs can work from those
platforms or their iOS® or Android® devices with the N-able native app.
With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that support tickets get handled efficiently and on time. Technicians can access the system via the bash shell, transfer files silently, and call the system manager to view CPU usage or kill processes. The open system control console for end client devices enables users to diagnose computer and network issues, check event logs, and review or kill processes. Use the remote command line to perform operations in the background, including silently uploading files and activating scripts to seamlessly fix issues. Pass sessions to other technicians to escalate tasks, transfer tickets or employ multiple technicians on a single remote access session without affecting performance.
Take Control Plus offers 500 install agents, 10 end-user accounts for you and your clients for simple remote access, video chat, customizable surveys, session calling cards, registry editing, and password management. Take Control is available free for 14 days, no credit card required.
With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that support tickets get handled efficiently and on time. Technicians can access the system via the bash shell, transfer files silently, and call the system manager to view CPU usage or kill processes. The open system control console for end client devices enables users to diagnose computer and network issues, check event logs, and review or kill processes. Use the remote command line to perform operations in the background, including silently uploading files and activating scripts to seamlessly fix issues. Pass sessions to other technicians to escalate tasks, transfer tickets or employ multiple technicians on a single remote access session without affecting performance.
Take Control Plus offers 500 install agents, 10 end-user accounts for you and your clients for simple remote access, video chat, customizable surveys, session calling cards, registry editing, and password management. Take Control is available free for 14 days, no credit card required.
N-able Take Control Screenshots
N-able Take Control Competitors
- TeamViewer
- LogMeIn Rescue by GoTo
- ConnectWise ScreenConnect
- BeyondTrust Remote Support (formerly Bomgar)
N-able Take Control Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
N-able Take Control starts at $19.
TeamViewer, LogMeIn Rescue by GoTo, and ConnectWise ScreenConnect are common alternatives for N-able Take Control.
Reviewers rate Initiate remote control from mobile and Session record highest, with a score of 10.
The most common users of N-able Take Control are from Small Businesses (1-50 employees).
Comparisons
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Reviews and Ratings
(41)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Recommendations
Users have provided several recommendations for Take Control based on their experiences. Firstly, many users have found Take Control to be an affordable and easy-to-use remote access tool. They appreciate its affordability and user-friendly interface. Secondly, some users suggest using Take Control in conjunction with N-Central for remote access as they believe that these two tools complement each other well and enhance the remote access capabilities. Lastly, users recommend considering Take Control as a viable alternative to Teamviewer, finding that it offers similar features and functionality while being more cost-effective. Overall, users recommend evaluating the cost, flexibility, and usability of Take Control, comparing it to competitors like LMI and Bomgar, and being prepared for a learning curve with its interface.
Reviews
(1-11 of 11)Companies can't remove reviews or game the system. Here's why
March 03, 2023
N-Able Take Control is the clear choice for my company
N-Able has a lot more control and monitoring in comparison.
Remote control is on a whole nother level compared to competitors with screen blanking, mouse and keyboard locking and even remote laser pointing.
Statistics, UAC bypass, and remote registry blow the competition out of the water. No need for workarounds, it just works.
Remote control is on a whole nother level compared to competitors with screen blanking, mouse and keyboard locking and even remote laser pointing.
Statistics, UAC bypass, and remote registry blow the competition out of the water. No need for workarounds, it just works.
December 09, 2022
Nearly perfect tool if it wouldn't randomly unregister devices
- SolarWinds Dameware Remote Everywhere (DRE)
In my previous job we used Dameware which was a very good tool but lacked the managing capabilities of N-able. It has been a few years, so maybe Dameware has improved in that regard.
December 09, 2022
Takle Control enables you to take back control
Score 10 out of 10
Vetted Review
Verified User
Bad experiences with ConnectWise platforms in general ruled it out for us at this point in time. To be fair this was not really ConnectWise's fault more the team that set things up poorly leading to significant issues across the system.
TeamViewer had long been our go to, but pricing increases, the inclusion of ads (in a not inexpensive product) is infuriating for some. and ongoing poor business behavior reports in the industry lead us to look elsewhere
TeamViewer had long been our go to, but pricing increases, the inclusion of ads (in a not inexpensive product) is infuriating for some. and ongoing poor business behavior reports in the industry lead us to look elsewhere
December 08, 2022
N-able Take Control
N-able Take Control combines AV and Internet Security with Remote control whereas the others are isolated products and requires multiple products to achieve what N-able Take Control can
November 29, 2019
Solarwinds Take Control Review
We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes.
November 26, 2019
Amazing Product
It's not half as easy as Solarwinds, and Solarwinds has more features.
Take Control's feature set blows LogMeIn out of the water, however LogMeIn's general performance once connected, destroys anything that Take Control can currently provide.
November 04, 2019
Great software!
- ConnectWise Control (formerly ScreenConnect)
I use Solarwinds, as all my tools are right there on one platform.
August 19, 2019
Take Control by being in control
- SolarWinds Remote Monitoring & Management, Adobe Photoshop, Apache Web Server, WordPress, FileZilla, Microsoft Office 365, Google Drive, Dropbox, GoToMyPC and Remote Desktop Services
Take Control can be accessed through a browser whereas Windows Remote Desktop requires settings on the PC and device to remote into the end device. Installing the end devices application has mostly been a flawless install with limited setting configurations. GoToMyPC has often required a reboot of the end device in order to get it working.
April 13, 2018
MSP Anywhere - Perfect for RMM integration
- ConnectWise Control (formerly ScreenConnect)
I use both SolarWinds MSP Anywhere and ScreenConnect.
SolarWinds MSP Anywhere is perfect for MSP clients on account and with an agent installed. It's integrated and makes all the connected tasks easier and the workflow is improved.
I prefer ScreenConnect for my break/fix clients and random support calls, as it makes it easy to connect to unknown machines, via an emailed link or by directing the client to my remote support site.
SolarWinds MSP Anywhere is perfect for MSP clients on account and with an agent installed. It's integrated and makes all the connected tasks easier and the workflow is improved.
I prefer ScreenConnect for my break/fix clients and random support calls, as it makes it easy to connect to unknown machines, via an emailed link or by directing the client to my remote support site.
March 15, 2017
Be a Hero from Anywhere
Quite simple in the cost to function ratio. It was as simple as that.