N-able Take Control

N-able Take Control

About TrustRadius Scoring
Score 8.7 out of 100
N-able Take Control

Overview

Recent Reviews

Solarwinds Take Control Review

10 out of 10
November 29, 2019
We use Take Control to support our MSP as well as ISP clients both internally and externally. Virtually everyone in the office uses it …
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Amazing Product

10 out of 10
November 26, 2019
We use it internally to support our internal machines, as well as our customers' machines. It is so quick and easy to log onto a machine …
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Great software!

10 out of 10
November 04, 2019
Solarwinds is being used by the whole company for remote management. We are able to remotely manage updates, push out software, and so …
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Read all reviews

Popular Features

View all 14 features
  • Screen sharing (8)
    8.7
    87%
  • Instant message (8)
    8.4
    84%
  • Over-the-Internet remote session (9)
    8.0
    80%
  • File transfer (9)
    6.9
    69%

Video Reviews

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Pricing

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What is N-able Take Control?

N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is AnyDesk?

AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

What is SolarWinds Dameware Remote Support (DRS)?

DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile…

Features Scorecard

Remote Administration

7.9
79%

Product Details

What is N-able Take Control?

N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from those platforms or their iOS® or Android® devices with the N-able native app.

With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that support tickets get handled efficiently and on time. Technicians can access the system via the bash shell, transfer files silently, and call the system manager to view CPU usage or kill processes. The open system control console for end client devices enables users to diagnose computer and network issues, check event logs, and review or kill processes. Use the remote command line to perform operations in the background, including silently uploading files and activating scripts to seamlessly fix issues. Pass sessions to other technicians to escalate tasks, transfer tickets or employ multiple technicians on a single remote access session without affecting performance.

Take Control Plus offers 500 install agents, 10 end-user accounts for you and your clients for simple remote access, video chat, customizable surveys, session calling cards, registry editing, and password management. Take Control is available free for 14 days, no credit card required.

N-able Take Control Screenshots

Screenshot of N-able Take Control DashboardScreenshot of Take Control - home

N-able Take Control Competitors

N-able Take Control Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TeamViewer, Rescue, and ConnectWise Control are common alternatives for N-able Take Control.

Reviewers rate Centralized management dashboard highest, with a score of 9.1.

The most common users of N-able Take Control are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (32)

Reviews

(1-7 of 7)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We were primarily a team-viewer customer before this point but the continued increases on cost, feature issues as well as core functionality and load issues we were beginning to see on the host machines we started looking for other options. As we were already a solar-winds customer utilizing the SAAS and Take Control for our Managed customers it was a no-brainer to look into Take Control. After a short review and the fact that we are already very familiar with the system via our management dashboard, it was an easy yes.
Kevin Hull | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source
Take Control's feature set blows LogMeIn out of the water, however LogMeIn's general performance once connected, destroys anything that Take Control can currently provide.
Score 10 out of 10
Vetted Review
Verified User
Review Source
Take Control can be accessed through a browser whereas Windows Remote Desktop requires settings on the PC and device to remote into the end device. Installing the end devices application has mostly been a flawless install with limited setting configurations. GoToMyPC has often required a reboot of the end device in order to get it working.
Les Klassen Hamm | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
I use both SolarWinds MSP Anywhere and ScreenConnect.
SolarWinds MSP Anywhere is perfect for MSP clients on account and with an agent installed. It's integrated and makes all the connected tasks easier and the workflow is improved.

I prefer ScreenConnect for my break/fix clients and random support calls, as it makes it easy to connect to unknown machines, via an emailed link or by directing the client to my remote support site.