N-able Take Control

N-able Take Control

About TrustRadius Scoring
Score 8.7 out of 100
N-able Take Control

Overview

Recent Reviews

Solarwinds Take Control Review

10 out of 10
November 29, 2019
We use Take Control to support our MSP as well as ISP clients both internally and externally. Virtually everyone in the office uses it …
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Amazing Product

10 out of 10
November 26, 2019
We use it internally to support our internal machines, as well as our customers' machines. It is so quick and easy to log onto a machine …
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Great software!

10 out of 10
November 04, 2019
Solarwinds is being used by the whole company for remote management. We are able to remotely manage updates, push out software, and so …
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Read all reviews

Popular Features

View all 14 features
  • Screen sharing (8)
    8.7
    87%
  • Instant message (8)
    8.4
    84%
  • Over-the-Internet remote session (9)
    8.0
    80%
  • File transfer (9)
    6.9
    69%

Video Reviews

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Pricing

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What is N-able Take Control?

N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from…

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is AnyDesk?

AnyDesk Software in Stuttgart offers their eponymous remote desktop software, designed to provide resilient remote access even with poor network access.

What is SolarWinds Dameware Remote Support (DRS)?

DameWare Remote Support from Austin IT company SolarWinds is remote administration software for the remote control of desktops, laptops, and servers behind or outside the firewall, allowing registry editing, restart services, logging activity, account and password management, and more. The mobile…

Features Scorecard

Remote Administration

7.9
79%

Product Details

What is N-able Take Control?

N-able™ Take Control (formerly Solarwinds Take Control) and Take Control Plus are cloud-based remote control solutions built for MSPs and IT service businesses that need to securely access and troubleshoot end devices. With support for Windows®, Mac®, and Linux® machines, MSPs can work from those platforms or their iOS® or Android® devices with the N-able native app.

With N-able Take Control, users can assign techs or whole departments to specific customers or individuals so that support tickets get handled efficiently and on time. Technicians can access the system via the bash shell, transfer files silently, and call the system manager to view CPU usage or kill processes. The open system control console for end client devices enables users to diagnose computer and network issues, check event logs, and review or kill processes. Use the remote command line to perform operations in the background, including silently uploading files and activating scripts to seamlessly fix issues. Pass sessions to other technicians to escalate tasks, transfer tickets or employ multiple technicians on a single remote access session without affecting performance.

Take Control Plus offers 500 install agents, 10 end-user accounts for you and your clients for simple remote access, video chat, customizable surveys, session calling cards, registry editing, and password management. Take Control is available free for 14 days, no credit card required.

N-able Take Control Screenshots

Screenshot of N-able Take Control DashboardScreenshot of Take Control - home

N-able Take Control Competitors

N-able Take Control Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android

Frequently Asked Questions

TeamViewer, Rescue, and ConnectWise Control are common alternatives for N-able Take Control.

Reviewers rate Centralized management dashboard highest, with a score of 9.1.

The most common users of N-able Take Control are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Comparisons

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Reviews and Ratings

 (32)

Reviews

(1-9 of 9)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
It is phenomenal as a remote service tool, as well as a Teamviewer alternative for end users. But its per device interface is lacking, as well as how technicians are set-up. Once you learn the ins and outs its quite easy to use from both sides. However, it can be a little quirky when initially set-up.
November 26, 2019

Amazing Product

Score 10 out of 10
Vetted Review
Reseller
Review Source
If you regularly remote access machines, this product is the one to go for in my eyes. It is so quick and easy
not to mention the various other features Solarwinds offers such as machine checks, tasks etc.
Kevin Hull | TrustRadius Reviewer
Score 4 out of 10
Vetted Review
Verified User
Review Source
In situations in which you have high-end, up-to-date hardware systems, Take Control will thrive. Using the software on older system, or clients that do not wish to update to current OS/hardware, Take Control will suffer.
Score 9 out of 10
Vetted Review
Reseller
Review Source
Our client had a printer issue late at night and using Solarwinds Take Control helped since I didn't need to go to the office to sort it out. I could reload and reinstall the printer drivers so that the system was up and running within 30 minutes. It would have taken longer just to make it into the office, so it is a good package that saves time, especially if clients need to be running 24/7.
Brian W. Caldwell BIT | MIS | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Reseller
Review Source
More appropriate for unmanaged customers, e.g. if you already are using SolarWinds N-Able/N-central with another RMM tool, MSP Anywhere would be useful to support your customers that are not part of the managed base.