Only because I never give out 10s. Nagios support goes above and beyond in helping with issues, workarounds, specific cases and requirements. Tracks customer implementation and history of the most important issues. Can’t complain (except that the team is small and quite probably overworked). Time to resolution could be much improved if only there were more folks to help around.
Nagios XI is an Enterprise Server and Network Monitoring Software, built on Nagios Core and designed to comprehensive application, service, and network monitoring in a central solution.
Nagios XI is available in two different editions: Standard Edition and an Enterprise Edition. The Enterprise Edition provides users with additional functionality and includes features that are designed to aid in large-scale configuration, forecasting, and scheduled reporting. Each license includes twelve months of maintenance (upgrade entitlements) and email support.