Namecheap Reviews

24 Ratings
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Score 8.8 out of 100

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Reviews (1-2 of 2)

Stephen Steinberg | TrustRadius Reviewer
November 30, 2019

If you need to register domains, go with NameCheap!

Score 10 out of 10
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Verified User
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Support Rating

We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.
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Craige Hardel | TrustRadius Reviewer
November 05, 2019

Really decent solution with some improvement

Score 7 out of 10
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Support Rating

They're decently responsive. Although agent switching can take a while they resolve most issues even though it may take a while.

The knowledge base is decent but not always updated. Their agents are European and can sometimes struggle with the language but they try.

I'd give them a 7 because I think although they're okay I still think they can go the extra mile like with siteground or another host.
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About Namecheap

Namecheap is a website domain name service offering providing easy domain name registration, and affordable hosting plans.

Namecheap Technical Details

Operating Systems: Unspecified
Mobile Application:No