Namecheap Reviews

22 Ratings
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Score 8.8 out of 101

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Stephen Steinberg profile photo
Score 10 out of 10
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We very rarely have to reach out to customer support because the service is so quick, easy and intuitive to use. But when we have had to use it, the customer service was quick, reliable, answered our questions and addressed our problems without too much back and forth, and was native English speaking.
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Craige Hardel profile photo
Score 7 out of 10
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They're decently responsive. Although agent switching can take a while they resolve most issues even though it may take a while.

The knowledge base is decent but not always updated. Their agents are European and can sometimes struggle with the language but they try.

I'd give them a 7 because I think although they're okay I still think they can go the extra mile like with siteground or another host.
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About Namecheap

Namecheap is a website domain name service offering providing easy domain name registration, and affordable hosting plans.

Namecheap Technical Details

Operating Systems: Unspecified
Mobile Application:No