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Starting at $9 per month
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What is Namely?

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

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Recent Reviews

TrustRadius Insights

Namely is a versatile HRIS, timekeeping, and payroll platform that is widely used by organizations for various purposes. It serves as an …
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Namely user of 2 years

8 out of 10
September 25, 2023
Namely is a user-friendly HRIS that makes daily administrative tasks easy to manage. It's very easy to learn and use, which is a plus …
Continue reading

Try out Namely

8 out of 10
May 01, 2023
I am an HR Administrator at my organization responsible for overseeing quarterly and annual performance review process, exit interview …
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Namely review

8 out of 10
April 26, 2023
We use Namely as sort of a recordkeeper for employee information and Namely Time for timesheets. We needed a way for employees to record …
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Just implemented!

8 out of 10
April 17, 2023
We use Namely as our HRIS and utilize them to manage our Payroll as well as our Benefits. We were looking for a new system based on our …
Continue reading
Read all reviews


Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 45 features
  • Update personal information (140)
  • View job history (134)
  • Employment history (138)
  • Organizational charting (134)

Reviewer Pros & Cons

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Video Reviews

1 video

Namely Review: Works As An All-In-One HR Platform For Medium Size Companies
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Namely Now


per month per user

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visit


  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

Avg 7.6


Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

Avg 7.7
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Product Details

What is Namely?

Namely provides technology, people, and services to small to mid-sized businesses (50-1000 employees) through end-to-end HCM solutions including HR, benefits, and payroll. With Namely, there’s a specific solution for everyone.

Namely Now offers small-businesses an HCM including payroll and HR at a budget conscious price. For growing companies, the company offers Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. For companies looking to free up more time internally for strategy, Namely offers Namely Plus People, including managed Payroll and Benefits. And for the business who wants to expand while minimizing risk and liability, Namely offers the white-glove comprehensive PEO solution, Namely Complete.

Namely Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Candidate search

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: HR Analytics
  • Supported: Compliance Database
  • Supported: Learning Management
  • Supported: Live Compliance Advisors
  • Supported: Anonymous Employee Reporting
  • Supported: Time Management
  • Supported: Time Tracking
  • Supported: Mobile App for Employee Self-Service
  • Supported: Benefits Enrollment Wizard
  • Supported: Open API
  • Supported: Managed Payroll Services
  • Supported: Managed Benefits Services
  • Supported: PEO

Namely Screenshots

Screenshot of Namely News Feed: The home base to make announcements, express appreciation, and to celebrate important milestones.Screenshot of HR Analytics: data to drive confidence in an active people strategy and to encourage pride in provable resultsScreenshot of Talent & Performance Management: connects, engages, and develops the workforce in a platform designed so that employees actually want to use itScreenshot of Benefits Administration: modern, integrated benefits technology makes it easy for employees to enroll and easier to manageScreenshot of Payroll Administration: integrated with HR data and coupled with full payroll tax servicesScreenshot of Namely Mobile App: request time off and access paystubs and benefits information from anywhereScreenshot of Employee Profile: the workforce's one-stop-shop for time off, payroll, and performance information.Screenshot of Employee Onboarding: customizable employee onboarding workflows complete with eSignature functionalityScreenshot of Compliance Library: a 24/7 resource to keep compliant among ever-changing laws and regulations

Namely Video

Namely Demo

Namely Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

Namely starts at $9.

TriNet HR Platform, Paycor, and BambooHR are common alternatives for Namely.

Reviewers rate Pay calculation highest, with a score of 8.8.

The most common users of Namely are from Mid-sized Companies (51-1,000 employees).
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View all alternatives
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Reviews and Ratings


Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Namely is a versatile HRIS, timekeeping, and payroll platform that is widely used by organizations for various purposes. It serves as an inclusive platform to centralize employee data, enhancing communication and transparency within the organization. Employees have easy access to personal paystubs, timesheets, time off requests, performance reviews, signed documents, and benefits information. Namely has become a go-to solution for HR management, onboarding new hires, managing PTO, setting goals, and conducting performance evaluations. The software simplifies tasks such as managing employee benefits, processing payroll, organizing personal and professional data, and automating onboarding paperwork. Additionally, it acts as an engagement tool that fosters interaction among employees and with the wider business.

Many users find Namely to be a valuable resource for streamlining HR processes such as onboarding new employees, facilitating benefits enrollment, managing payroll efficiently, and handling performance management tasks. Its all-in-one nature eliminates the need for multiple systems and allows employees to interact with each other and access essential documents through a central portal. Namely's intuitive interface makes daily administrative tasks more efficient while providing useful features like reporting capabilities and organization charts. Moreover, its seamless integration of HR data management, payroll processing, and benefits administration into one system saves time and eliminates the hassle of multiple logins. Despite some challenges reported by users regarding account representatives and customer service response times, many organizations appreciate the efficiency and transparency that Namely brings to their HR operations.

User-Friendly Interface: Reviewers have consistently praised Namely for its user-friendly interface. Many users have stated that the platform is intuitive and easy to navigate, allowing them to quickly access the features they need. The attractive design of the interface has also been highlighted by several reviewers, making it visually appealing and enjoyable to use.

Seamless Integration of HR and Payroll Tools: A significant number of users appreciate the seamless integration of HR and payroll tools in Namely. They find it convenient to have both functionalities within a single platform, eliminating the need for multiple systems or manual data entry. This integration streamlines processes and ensures accuracy in managing employee information, time tracking, benefits administration, and payroll calculations.

Excellent Customer Service Support: The customer service support provided by Namely is highly regarded by many reviewers. Users value the promptness and effectiveness of the support team in resolving their queries or issues. Additionally, users appreciate the availability of resources such as troubleshooting guides and learning materials that further enhance their experience with Namely's platform.

Lack of Integration and Communication: Users express frustration with the lack of integration and communication between different features of the product, specifically between the HR & payroll fields. This has been mentioned by multiple reviewers and hampers their ability to streamline processes and ensure accurate data transfer.

High Cost: Some users complain about the high cost of the product, considering its flaws and limitations. They feel that they are not getting sufficient value for the price they pay, as highlighted by several reviewers.

Decline in Customer Service Quality: The customer service of the company is criticized for its decline in quality, with users noting the absence of a dedicated representative and communication being done via email. Multiple users have expressed dissatisfaction with this aspect of their experience.

Users commonly recommend Namely for its ease of use and convenience as an all-in-one solution for HR needs. They appreciate the user-friendly interface and intuitive navigation.

Another frequent recommendation is the efficiency and time-saving aspect of Namely. Users mention that it streamlines HR processes, automates tasks, and allows them to focus on strategic initiatives. Features like employee onboarding, performance management, and payroll processing are particularly valued.

Namely's comprehensive reporting capabilities also receive praise from users. They highlight the platform's robust analytics and insights, which help track important HR metrics and make data-driven decisions. Customizable reports and dashboards provide a holistic view of organization-wide HR data.

In summary, users find Namely to be a valuable tool due to its simplified HR processes, time-saving features, and actionable reporting capabilities.

Attribute Ratings


(1-25 of 145)
Companies can't remove reviews or game the system. Here's why
Score 5 out of 10
Vetted Review
Verified User
We used Namely for about a year and during that time the experience was okay but left a lot to be desired. Some of the pros that Namely had were the onboarding process and the social setup for employees to interact with one another. Unfortunately, the pros did not outweigh the cons and therefore led us to move on to a different vendor. The customer service left was very inconsistent and difficult at times especially when we were working on our ACA reporting forms. That process was a nightmare as we had to do it manually even though we were told it was part of the service we paid for. In addition to being promised many things during the demo process that fell through such as document storage and mismanagement of data.
  • Onboarding process
  • Attractive user interface
  • Ease of clocking in/out
  • Communication from support
  • Following through with system integrations
  • Ease in implementation
Namely is aesthetically very pleasing and navigates like other social media platforms which can be appealing to potentially a remote workforce who interacts more online than in person. Unfortunately, it did not serve our population well as we are primarily manufacturing where people are not as interested in utilizing the HRIS for interactions when they would rather connect in person.
September 28, 2023

Time Saving HR Software

Score 9 out of 10
Vetted Review
Verified User
I use Namely for all our HRIS, on-boarding new employees, benefits administration, and payroll.
  • Streamlined On-Boarding of New Employees
  • Easy Passive & Manual Benefits Enrollment
  • Quick response time for support cases - Either email or on phone
  • Some functions require multiple steps in order to achieve the results needed
Passive enrollment during Open Enrollment season has been very helpful.
Kristen Albertsen | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Namely is the HRIS for our company, from when we were under 50 employees to now over 150 employees. We use it for all Onboarding and document e-signature, all Managed Payroll Services, Benefits Administration & Brokerage, Training & Compliance, PTO tracking, other employee records, and Performance Management. We only are light users of it social components.
  • comprehensive
  • user-friendly (for both administrators and users), with an intuitive UI
  • ease of setup and detailed customization options
  • ease and detail of reporting and analytics
  • constantly evolving and adding new functionalities
  • Managed Payroll UI could be improved
  • Employee record keeping functionalities could be more robust
  • Performance Management customization could be more robust
Namely is well-suited to a company with 1-2 HR Admins and 1-2 Finance personnel (for Payroll purposes), and with an attendant workforce of 50-250. Namely is a one-stop-shop for all HR needs, so is particularly helpful for leanly resourced HR functions. While it has some HR training modules, it's not at PEO level so requires an experienced HR leader at the helm ; but beyond that, many aspects of compliance, onboarding, payroll, training etc are largely automated and sycned across the platform, so works well for a lean HR team with a large employee base (both hourly, and salaried).
September 25, 2023

Namely user of 2 years

Score 8 out of 10
Vetted Review
Verified User
Namely is a user-friendly HRIS that makes daily administrative tasks easy to manage. It's very easy to learn and use, which is a plus for me as I onboard all of our new hires. There are templates that you can create to prepare for pre-onboarding your new hire, which makes onboarding go so much more smoothly. I appreciate the integration with AdobeSign so that you can send documents for signature and they automatically save in the employee's profile. The home page is set up like a social media site and allows you to post updates and see whose birthday or anniversary is coming up which is great for engagement.
  • Easy to use
  • Templates
  • Employee onboarding
  • Reporting
  • Tracking changes
  • Payroll function
Based on my own experience, Namely would be most suitable for businesses of our size - around 150-200 employees. Because it is difficult to track profile changes in Namely, it would be difficult for larger organizations to keep track.
September 19, 2023

Happy Namely User

Score 10 out of 10
Vetted Review
Verified User
We use Namely HRIS, Payroll, Benefits & Time across our whole organization. Namely has helped us tremendously keeping track of our COVID sick pay and have helped put our mind at ease with their knowledge of the CARES Act and their implementation to the program.
  • Signed documents are stored directly in the app.
  • Employees love how easy it is to submit PTO.
  • We have just finished setting up all our EDI benefits files and I love that it takes a lot of extra work off me.
  • Processing payroll is a breeze.
  • The biggest con I hear from employees is that their payroll check does not show pending the day before.
  • When a Workflow has been declined by any chain, the target's manager (the person who created the workflow) is not notified. This is a big problem for us.
  • Their ACA support is not the best. You call in and talk to someone about your issue and then they talk to Namely's ACA specialist and then they relay the answer to you. You do not get to talk directly to the ACA specialist so if you go back and forth with questions (like I did), it takes forever to get a problem solved.
Overall Namely does a great job and we feel that we definitely made the right choice.
Score 9 out of 10
Vetted Review
Verified User
I use Namely mainly to process our biweekly payroll and run reports needed for backup, entering into our accounting system. I access the HRIS side for specific employee information. I update Unemployment rates, new pay codes, and create cases when there are issues. Issues are usually when we receive Tax Notices from various state or federal agencies.
  • If you have everything set up correctly, the payroll process is relatively simple and seamless.
  • When I have an issue and need to call Namely, I'd say I get the help/answers I need 98% of the time. Cases submitted get resolved relatively quickly 95 - 99% of time depending on the complexity of the case.
  • As an employee, it's a pretty friendly system to use...the news feed is familiar (like FaceBook); accessing my paystub, benefits, and other resources is pretty self explanatory and easy to use.
  • Namely Time reports are very cumbersome and not user friendly. I have to jump through hoops to manipulate the excel reports make the information usable.
  • We have one pay group with many hourly rates and job codes. When it comes to calculating overtime for this group, I have to do this outside of Namely. This could be a problem on my end. I don't have time to figure this out.
  • The biggest issue is that the payroll system does NOT talk directly to accounting system. I have to export the payroll journal entry detail reports to then manipulate to then import into our accounting system.
In my opinion, Namely has worked well for us/me as a Payroll Service Provider. Namely needs to improve on getting the payroll system to "talk" to our accounting system, which is NetSuite. The time keeping side needs improvement in the area I mentioned previously. The reports are not easy to use.
May 01, 2023

Try out Namely

Score 8 out of 10
Vetted Review
Verified User
I am an HR Administrator at my organization responsible for overseeing quarterly and annual performance review process, exit interview process, managing and tracking leave, state registration for income tax withholding, benefits administration, inputting salary increases and promotions, org chart, password reset, etc. I am the go-to person for all things Namely.
  • UX interface
  • New interactive org chart
  • Customer service- non benefits related
  • Customer service- benefits related
  • State registration. The Help Community is helpful but a designated support team would be more impactful.
Namely is well suited for small companies just beginning an HR department
Score 7 out of 10
Vetted Review
Verified User
Our organization uses Namely for all our HR and payroll needs. This product addresses our business needs more than our previous provider by being more user friendly and having a more robust HR platform all in one system. The feed is especially useful for performance shoutouts and internal updates. There are some pieces that I feel do not live up to our previous provider, but there are also aspects that Namely has that are more beneficial than our previous provider. Overall, our employees enjoy Namely as users, and HR sees improvements with their side, but the payroll side could have a few more options to make the system better.
  • Prorations for salaried employees based on start dates
  • A feed for shoutouts, promotions, terminations, new hires, birthdays, and anniversaries
  • Automatic state and local taxes added based on employee address (a big plus for Ohio, Pennsylvania, Indiana)
  • Limits to custom reporting
  • No direct feed for Ohio Workers Comp (now a manual process on our end)
  • No option to place an employee on Leave of Absence and exclude them from payroll while they are "inactive"
  • No option to suppress certain deductions for certain pay types (i.e. allow 401K for commissions but block remaining deductions - also now a manual process to uncheck the suppress box for 401K for each commission check)
Namely is nice because it has everything all in one place: performance, applicant tracking through Greenhouse, payroll, time off, hourly timesheets, and benefits. From the payroll side, Namely is especially helpful for remote employers who have employees in multiple states, especially Ohio, Pennsylvania, and Indiana. Namely will automatically update the payroll profile of the employee with the state and local tax for the work or home location, whichever the employer chooses. I have found a few mistakes with the local tax being assigned not matching the Ohio Tax Finder, but for the most part, it is accurate. It is also helpful that we can create multiple payrolls for multiple periods and they are included in the overall fee.
Score 8 out of 10
Vetted Review
Verified User
Namely is the HR system for managing employees from hours, to performance reviews, tax paperwork, team assignments and vacation time for our full time employees.
  • ease of access to critical data
  • consolidates all HR functions into one platform
  • provides top level insight into corporate structure for inter-departmental communication
  • tracks hourly employees
  • job code and time tracking
  • the time clock app
  • general ease of setup and use - many users struggle to set up some of the time tracking features
Namely excels in larger companies with robust workflows for managing performance and career milestones. For companies with many projects and a need for granular cost assessment, the difficulty in making, assigning, and the interface for job code switching is a barrier to employee use consistently.
Score 10 out of 10
Vetted Review
Verified User
We use Namely for our HR, payroll and benefits applications. Namely security set up allowed us to document our SOX controls smoothly this past year when we went public. Security setting for our preparer and reviewing on the HR and payroll user functionally worked well when building out our SOX controls.
  • Processes our RSU stock payrolls
  • Custom built HR work flows
  • Custom reports to third parties through FSTP
  • 360 integration with third parties (401k, benefits)
  • More robust custom reporting tools
Namely is perfect for our small size company. It provided us a simplified way to manage our benefits, payroll and HR through custom workflows. These workflows flow through to payroll and auto adjust salary for our payroll team which simplifies our SOX controls. Namely support team also processes our RSU payments for our payroll team.
April 26, 2023

Namely review

Score 8 out of 10
Vetted Review
Verified User
We use Namely as sort of a recordkeeper for employee information and Namely Time for timesheets. We needed a way for employees to record their hours spent on client projects and time off. We do not use Namely for payroll.
  • Social media type home page with birthdays and anniversaries
  • Easy to view employee information
  • Onboarding new employees
  • In benefits administration, in life insurance and disability sections, there's no option to include employees' bonuses as earnings. Therefore, employees' coverage and premiums are all incorrect.
  • Time off recorded in Namely Time does not transfer to HRIS, resulting in employees needing to enter their time off twice - in Namely Time and in their Time Off section of Namely.
  • In Namely Time, only the previous week can be copied into the current week. It would be helpful if time recorded could be copied to any week.
Namely is pretty easy to use, but there are some areas that could be improved. Namely Time could be more streamlined with Namely HRIS. Benefits administration is a little difficult to use.
April 25, 2023


Dave Newmark | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
I use Namely for HR, payroll, benefits administration, compliance, and time tracking. We used to be at ADP, a done-for-you PEO. I prefer the DIY platform of Namely, both for the direct control and broad array of services and benefits choices I can offer to our employees and for the direct control by employees to log hours and get any information they need without needing to bother anyone in the HR department.
  • Benefits offerings to employees.
  • Integration of payroll and time tracking.
  • Website layout.
  • Ease of registering employees in more than one state.
  • At the conclusion of onboarding sessions, they always ask, "do you have any questions" but the sessions are scheduled with a 'hard out" so it can sometimes feel like questions would take too long.
  • Every communication needs to be written on their platform. I would prefer just picking up the phone to ask a question. It would take less time to get the issue resolved.
Our overall experience has been very positive. Our accounting department used to handle every issue related to HR, benefits, payroll, etc. But with the Namely platform, employees can input all information right into the website and access any information they need. As a supervisor who approves PTO/Vacations, the platform is super-easy to use.
Score 8 out of 10
Vetted Review
Verified User
We use Namely for both our HRIS and payroll. With almost all of our staff being remote, the ability to onboard employees virtually is essential to our operations.
  • Integration with Adobe Sign for new hire documents
  • Namely support for payroll
  • clean and user friendly interface of users' profiles
  • I think project management side of onboarding and coordination could be more robust, the new task list is a step in the right direction
  • configuration of permission and bundles seems overly complicated
Namely's payroll platform is easy to navigate and configuring onboarding templates is very easy and clear.
April 17, 2023

Just implemented!

Score 8 out of 10
Vetted Review
Verified User
We use Namely as our HRIS and utilize them to manage our Payroll as well as our Benefits. We were looking for a new system based on our struggle with the current platform we were using that had multiple errors, but mainly we struggled with the support options, or lack of support.
  • Customer Support
  • Implementation
  • Platform
  • Benefit implementation
  • Need sick time accrual by hours worked
  • There should be a way to store documents on each profile, even if they dont need to be signed or reviewed.
Namely so far has everything we were looking for to be able to move away from our current platform. They could do better with the benefit implementation/take over though.
April 17, 2023


Melissa Meza | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
We use Namely to process payroll.
  • Namely Representative is very responsive.
  • Reporting needs major improvement.
  • Payroll is very limited cannot prorate.
  • Payroll and Time do not work on same system.
  • Manage payroll and Time create separate employee numbers rather than one.
  • Database is restricted.
From my experience, would not recommend to anyone process more than one company with more than one location and state. The software is very limited.
February 24, 2023

Quick review of Namely

Score 10 out of 10
Vetted Review
Verified User
It is being used as our HRIS, benefits, and payroll system company-wide. It addressed the business problem of freeing up more of my time and tracking organizational changes.
  • HRIS tracking
  • Payroll
  • Consistent interfaces and tools.
  • Easy to use searches.
  • Job titles are very wonky in the system.
Namely is well suited for medium-sized companies.
Score 4 out of 10
Vetted Review
Verified User
We utilized Namely as our HRIS, globally for US and Germany. We did not utilize the payroll functionality or benefits, as we were also paired with a PEO. Namely helped us to keep all of our employees in one place, and to track changes to compensation, title, manager etc. We were also able to use it's functionality for performance reviews.
  • Very user friendly interface, for both employees and admins
  • was very good for German data
  • had an HR dashboard (and relatively good reporting)
  • in my opinion, HORRIBLE performance review platform, we had a really hard time with it and would not recommend that you use this function
  • In my experience, poor customer service, difficult to get ahold of them when you need support
  • Capabilities are limited in comparison to other more robust HRIS systems
I would recommend Namely if you are looking for a cheap barebones place to maintain employee information. I would not recommend utilizing any of there additional services such as performance reviews, if you would like this feature I would partner with something like Lattice or Culture Amp to support this. Namely is also good for global data collection, Germany is not an easy country to hold data for and Namely was able to do this for us.
January 16, 2023

Last Chance.

Score 1 out of 10
Vetted Review
Verified User
It creates ease with onboarding and handbook management. In my opinion, it is the worst at benefit management particularly offboarding.
  • onboarding
  • benefits
  • off boarding-removing terminated employees from plans
In my opinion, we would not use them at the level of service we are getting. In my experience, response is slow, they are a middle man and not able to personally do actions, they wait for others to respond and do not manage the response is received.
Score 7 out of 10
Vetted Review
Verified User
Our organization uses Namely as an HRIS. We are able to manage payroll and benefits through this product. Employees can access their year end documents like W2s, etc, update their personal information and retrieve paystubs.
  • The product is really easy to use.
  • The benefits wizard is very user friendly.
  • The tax feature through Manage Payroll is really difficult to navigate, especially when you have multiple places you have to register your organization with a remote workforce.
  • The ticketing system is incredibly confusing. Its hard to find historical conversations. The tickets are closed if you don't respond within 5 business days and you have to reopen an entire new case, filling everything out.
When we joined Namely, our team was at 49 employees. In the last year we have grown to 100 employees and I feel that we have outgrown them. When we were smaller this product was perfect for our team.
Score 10 out of 10
Vetted Review
Verified User
I use Namely to process the payroll for our company. We are a semi-monthly company with both salaried and hourly employees. We are in multiple different states, with most of our employees working remotely. It addresses those needs pertaining to different state taxes and required reporting. It is very simple to set up, edit, or adjust all those elements, which saves me a ton of time. I would recommend this product for ease on the user end for both myself and my employees. We have limited employee self-service, which is also a time saver for myself and our HR department.
  • Multi state taxes.
  • Reporting
  • Hours tracking.
  • Customer Service.
  • Ability to enter more then 3 permanent earning codes.
  • More enhanced filter capability in reporting.
  • Ability to enter earnings codes instead of Namely having to do it.
I had never heard of Namely prior to coming to this company. But was quite surprised at how user-friendly it is. Customer service is top-notch. I rarely have to wait for answers to inquiries or issues. If I call pertaining to how to do something, they always have detailed instructions on the process. You also have the ability to create cases for those items that are not time-sensitive. Very friendly and knowledgeable staff.
Score 10 out of 10
Vetted Review
Verified User
Finally - a scalable resource that has simplicity and scope to help us really make a difference for our employees! Namely has been a lifesaver that has enabled us to get a handle on onboarding, payroll, and employee data. We have just implemented our benefits (open enrollment), and the employee response has been extremely positive (which is a far cry from previous attempts to manage and wrangle paper forms and data transfer requiring time-intensive face-to-face meetings to keep the ball rolling. Timekeeping and exporting into the payroll system is a little tedious on the front end but once complete, the process flows smoothly. If I had it to do over again, I would find Namely sooner and lighten my "crazy load" exponentially!
  • New employee onboarding - easy to set up and simple to use
  • Compensation tracking/updates - synchronizes well with the payroll system to make sure pay is accurately handled.
  • Task Lists for multi-step projects (like onboarding/offboarding) are *so* helpful!
  • Namely Time TCP is a little quirky and does not synchronize bi-directionally with the HRIS.
  • Payroll Reports user-level customization needs a little more attention so that users that know what they need can access data from different sections without having to pay for a custom report.
  • There is no "Onboarding" workflow for re-hires.
Namely is a great resource for the small-medium size business that needs cross-platform functionality that is easy to use. While very customizable in some areas, there are some limitations that have been frustrating - especially in the reporting functions.
December 13, 2022

All-in-one HRIS

Tiffany Bennett, Ph.D. | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Namely is used across our entire organization - it helps consolidate all of our HR/payroll/benefits for employees.
  • Their interface is top notch - no disjointed modules.
  • They're constantly improving - we get a quarterly update on new features and they listen to feedback (and they're pretty good to start!)
  • Customer service is top notch - if we run into an issue - my problem is always solved in a timely manner.
  • The performance management module is great (and has lots of options for customization) - but the interface for setting it up could improve (still - very usable).
I think Namely is perfect for smaller businesses (under 100). I can't speak to larger organizations - but we've had so many fewer issues with payroll and benefits since switching to them (and we were with a large provider previously).
December 01, 2022

A real good HRIS

Score 8 out of 10
Vetted Review
Verified User
Namely is my source of truth. I used it to storage information about all my employees and to easily get reports and data insights. We use it also for time off control and planning. We have also used Namely to increase commitment to birthdays and anniversaries, people can interact and show interest for others.
  • Reporting
  • Time off control
  • Engagement
  • Org chart
If your company wants a HRIS that storages and manages all information of your employees in one place where that can feel comfortable using it, Namely is your choice. Unfortunately, Namely still needs to improve their org chart and benefits like insurance for USA personnel (we manage our payroll somewhere else)
September 27, 2022

Customer Review.

Score 9 out of 10
Vetted Review
Verified User
We use Namely for HRIS, payroll, time management, and benefits. This allows us to track the major aspects of the employee life cycle. The business problems addressed are employee data management, payroll, time management and benefits administration.
  • Report building.
  • Payroll
  • Time keeping.
  • ATS integration.
  • Performance management.
  • Better e-signature integration.
Namely is well suited to small and mid-sized companies; it is very cost-effective and allows us to meet most state reporting requirements. However, as our company grows, we find that it is not scaling well. Some process in Namely are still very manual, for example, demographic data transfer from the HCM side to the payroll side. It is fine when you have a couple new hires but as our numbers increase the manual data transfer can be very time consuming.
Score 7 out of 10
Vetted Review
Verified User
I currently use the HRIS tool and performance. I used to use payroll, benefits administration, and benefits brokerage as well, but we fell below 100, so we had to switch those services to a PEO for more competitive insurance rates. I have also used Namely at other companies for all of the above-mentioned services.
  • Customization of review templates.
  • Personnel data storage and accessibility.
  • Some parts of custom reporting (point in time still has room for improvement).
  • Payroll
  • Benefits brokerage and administration.
  • Customer service has been largely disappointing and sometimes horrible.
  • The tax reporting team has had some major hiccups for us.
  • Some of the custom reporting filters could be improved by adding an in-between dates filter.
  • Some of the performance review tools are still confusing after 7 years.
  • Can I say customer service again?
I think with better customer service, support, and ongoing training, it could be well suited in all of the areas it currently offers.
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