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Namely

Namely

Starting at $9 per month
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Overview

What is Namely?

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

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Recent Reviews

TrustRadius Insights

Namely is a versatile HRIS, timekeeping, and payroll platform that is widely used by organizations for various purposes. It serves as an …
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Namely user of 2 years

8 out of 10
September 25, 2023
Incentivized
Namely is a user-friendly HRIS that makes daily administrative tasks easy to manage. It's very easy to learn and use, which is a plus …
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Try out Namely

8 out of 10
May 01, 2023
Incentivized
I am an HR Administrator at my organization responsible for overseeing quarterly and annual performance review process, exit interview …
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Namely review

8 out of 10
April 26, 2023
Incentivized
We use Namely as sort of a recordkeeper for employee information and Namely Time for timesheets. We needed a way for employees to record …
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Just implemented!

8 out of 10
April 17, 2023
Incentivized
We use Namely as our HRIS and utilize them to manage our Payroll as well as our Benefits. We were looking for a new system based on our …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 45 features
  • Update personal information (140)
    8.2
    82%
  • View job history (134)
    7.3
    73%
  • Employment history (138)
    7.1
    71%
  • Organizational charting (134)
    4.8
    48%

Reviewer Pros & Cons

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Video Reviews

1 video

Namely Review: Works As An All-In-One HR Platform For Medium Size Companies
02:36
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Pricing

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Namely Now

$9

Cloud
per month per user

Entry-level set up fee?

  • Setup fee required
For the latest information on pricing, visithttps://join.namely.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $9 per month
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Features

Human Resource Management

Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.

6.3
Avg 7.8

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

7.2
Avg 8.0

Leave and Attendance Management

Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.

7.7
Avg 8.1

Employee Self Service

Employee portal allowing employees to view and update their personal information.

7.5
Avg 8.1

Asset Management

Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.

5.7
Avg 7.7

HR Reporting

Pre-built and custom reports, and integration with external data.

6.8
Avg 7.6

Onboarding

Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.

6.5
Avg 8.0

Performance and Goals

Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.

5.1
Avg 8.1

Performance Management

Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.

5.5
Avg 7.9

Succession Planning

Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.

5.6
Avg 7.9

Recruiting / ATS

Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.

7.6
Avg 7.7
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Product Details

What is Namely?

Namely provides technology, people, and services to small to mid-sized businesses (50-1000 employees) through end-to-end HCM solutions including HR, benefits, and payroll. With Namely, there’s a specific solution for everyone.

Namely Now offers small-businesses an HCM including payroll and HR at a budget conscious price. For growing companies, the company offers Namely Plus which includes payroll and HR, talent, time, and other tools to engage and enrich their employees. For companies looking to free up more time internally for strategy, Namely offers Namely Plus People, including managed Payroll and Benefits. And for the business who wants to expand while minimizing risk and liability, Namely offers the white-glove comprehensive PEO solution, Namely Complete.


Namely Features

Human Resource Management Features

  • Supported: Employee demographic data
  • Supported: Employment history
  • Supported: Job profiles and administration
  • Supported: Workflow for transfers, promotions, pay raises, etc.
  • Supported: Benefits information
  • Supported: Organizational charting
  • Supported: Organization and location management
  • Supported: Compliance data (COBRA, OSHA, etc.)

Payroll Management Features

  • Supported: Pay calculation
  • Supported: Support for external payroll vendors
  • Supported: Off-cycle/On-Demand payment
  • Supported: Payroll history for each employee
  • Supported: Benefit plan administration
  • Supported: Direct deposit files
  • Supported: Payroll tracking and auditing
  • Supported: Salary revision and increment management
  • Supported: Reimbursement management
  • Supported: Statutory form management

Leave and Attendance Management Features

  • Supported: Approval workflow
  • Supported: Email notifications
  • Supported: Balance details
  • Supported: Travel absence management
  • Supported: Annual carry-forward and encashment

Employee Self Service Features

  • Supported: Employee login
  • Supported: View and generate pay and benefit information
  • Supported: Update personal information
  • Supported: Request time off
  • Supported: View job history
  • Supported: View company policy documentation
  • Supported: View company news and information
  • Supported: Employee recognition

Asset Management Features

  • Supported: Tracking of all physical assets
  • Supported: Asset issue and transfer management
  • Supported: Asset return
  • Supported: Warranty and after-sales status maintenance contract tracking

HR Reporting Features

  • Supported: Report builder
  • Supported: Pre-built reports
  • Supported: Ability to combine HR data with external data

Integration with other HR capabilities Features

  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
  • Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by different vendor

Performance Management Features

  • Supported: Performance plans
  • Supported: Performance improvement plans
  • Supported: Review status tracking
  • Supported: Review reminders
  • Supported: Multiple review frequency

Succession Planning Features

  • Supported: Candidate search

Onboarding Features

  • Supported: New hire portal
  • Supported: Manager tracking tools

Performance and Goals Features

  • Supported: Corporate goal setting
  • Supported: Individual goal setting
  • Supported: Line-of sight-visibility
  • Supported: Performance tracking

Recruiting / ATS Features

  • Supported: Job Requisition Management
  • Supported: Company Website Posting
  • Supported: Publish to Social Media
  • Supported: Job Search Site Posting
  • Supported: Duplicate Candidate Prevention
  • Supported: Applicant Tracking
  • Supported: Notifications and Alerts

Additional Features

  • Supported: HR Analytics
  • Supported: Compliance Database
  • Supported: Learning Management
  • Supported: Live Compliance Advisors
  • Supported: Anonymous Employee Reporting
  • Supported: Time Management
  • Supported: Time Tracking
  • Supported: Mobile App for Employee Self-Service
  • Supported: Benefits Enrollment Wizard
  • Supported: Open API
  • Supported: Managed Payroll Services
  • Supported: Managed Benefits Services
  • Supported: PEO

Namely Screenshots

Screenshot of Namely News Feed: The home base to make announcements, express appreciation, and to celebrate important milestones.Screenshot of HR Analytics: data to drive confidence in an active people strategy and to encourage pride in provable resultsScreenshot of Talent & Performance Management: connects, engages, and develops the workforce in a platform designed so that employees actually want to use itScreenshot of Benefits Administration: modern, integrated benefits technology makes it easy for employees to enroll and easier to manageScreenshot of Payroll Administration: integrated with HR data and coupled with full payroll tax servicesScreenshot of Namely Mobile App: request time off and access paystubs and benefits information from anywhereScreenshot of Employee Profile: the workforce's one-stop-shop for time off, payroll, and performance information.Screenshot of Employee Onboarding: customizable employee onboarding workflows complete with eSignature functionalityScreenshot of Compliance Library: a 24/7 resource to keep compliant among ever-changing laws and regulations

Namely Video

Namely Demo

Namely Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Windows Phone
Supported CountriesUnited States
Supported LanguagesEnglish

Frequently Asked Questions

Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.

Namely starts at $9.

TriNet HR Platform, Paycor, and BambooHR are common alternatives for Namely.

Reviewers rate Pay calculation highest, with a score of 8.8.

The most common users of Namely are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(231)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Namely is a versatile HRIS, timekeeping, and payroll platform that is widely used by organizations for various purposes. It serves as an inclusive platform to centralize employee data, enhancing communication and transparency within the organization. Employees have easy access to personal paystubs, timesheets, time off requests, performance reviews, signed documents, and benefits information. Namely has become a go-to solution for HR management, onboarding new hires, managing PTO, setting goals, and conducting performance evaluations. The software simplifies tasks such as managing employee benefits, processing payroll, organizing personal and professional data, and automating onboarding paperwork. Additionally, it acts as an engagement tool that fosters interaction among employees and with the wider business.

Many users find Namely to be a valuable resource for streamlining HR processes such as onboarding new employees, facilitating benefits enrollment, managing payroll efficiently, and handling performance management tasks. Its all-in-one nature eliminates the need for multiple systems and allows employees to interact with each other and access essential documents through a central portal. Namely's intuitive interface makes daily administrative tasks more efficient while providing useful features like reporting capabilities and organization charts. Moreover, its seamless integration of HR data management, payroll processing, and benefits administration into one system saves time and eliminates the hassle of multiple logins. Despite some challenges reported by users regarding account representatives and customer service response times, many organizations appreciate the efficiency and transparency that Namely brings to their HR operations.

User-Friendly Interface: Reviewers have consistently praised Namely for its user-friendly interface. Many users have stated that the platform is intuitive and easy to navigate, allowing them to quickly access the features they need. The attractive design of the interface has also been highlighted by several reviewers, making it visually appealing and enjoyable to use.

Seamless Integration of HR and Payroll Tools: A significant number of users appreciate the seamless integration of HR and payroll tools in Namely. They find it convenient to have both functionalities within a single platform, eliminating the need for multiple systems or manual data entry. This integration streamlines processes and ensures accuracy in managing employee information, time tracking, benefits administration, and payroll calculations.

Excellent Customer Service Support: The customer service support provided by Namely is highly regarded by many reviewers. Users value the promptness and effectiveness of the support team in resolving their queries or issues. Additionally, users appreciate the availability of resources such as troubleshooting guides and learning materials that further enhance their experience with Namely's platform.

Lack of Integration and Communication: Users express frustration with the lack of integration and communication between different features of the product, specifically between the HR & payroll fields. This has been mentioned by multiple reviewers and hampers their ability to streamline processes and ensure accurate data transfer.

High Cost: Some users complain about the high cost of the product, considering its flaws and limitations. They feel that they are not getting sufficient value for the price they pay, as highlighted by several reviewers.

Decline in Customer Service Quality: The customer service of the company is criticized for its decline in quality, with users noting the absence of a dedicated representative and communication being done via email. Multiple users have expressed dissatisfaction with this aspect of their experience.

Users commonly recommend Namely for its ease of use and convenience as an all-in-one solution for HR needs. They appreciate the user-friendly interface and intuitive navigation.

Another frequent recommendation is the efficiency and time-saving aspect of Namely. Users mention that it streamlines HR processes, automates tasks, and allows them to focus on strategic initiatives. Features like employee onboarding, performance management, and payroll processing are particularly valued.

Namely's comprehensive reporting capabilities also receive praise from users. They highlight the platform's robust analytics and insights, which help track important HR metrics and make data-driven decisions. Customizable reports and dashboards provide a holistic view of organization-wide HR data.

In summary, users find Namely to be a valuable tool due to its simplified HR processes, time-saving features, and actionable reporting capabilities.

Attribute Ratings

Reviews

(1-25 of 27)
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September 19, 2023

Happy Namely User

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Bryan at Namely Time is awesome to work with. I knew when I called him, most of the time, he knew the answer but if he didn't, he would figure it out and call me right back. ACA support people just lack the knowledge. Star at Namely Benefits is also great to work with.
February 24, 2023

Quick review of Namely

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Namely support has always been incredibly helpful and quick to respond to any and all requests that we have. There have been many times where I encounter and error (or cause one) that they are able to resolve within 2-3 hours. Honestly it is one of the most efficient services that Namely offers.
September 27, 2022

Customer Review.

Score 9 out of 10
Vetted Review
Verified User
Incentivized
The customer support team is amazing and they have been able to solve every issue that I have brought to their attention. The only reason why I am giving them a 9 instead of a 10 is because their hours are not great for my time zone. But apart from that there are no issues.
May 20, 2022

Middle of the Pack

Score 6 out of 10
Vetted Review
Verified User
Incentivized
Sometimes it's good but often delayed or sub-par. I had one issue recently (fairly simple scheduled email/report issue) that took literally 4mos for them to fix.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
Unfortunately, in more recent years we've had a lot of difficulty with Namely as they've undergone a lot of internal changes. It took 4 returned emails saying the person no longer worked at Namely to find someone to help me (I finally called payroll) and it took a while to get connected with a direct source of help. Namely now has set up their "pod" feature of communication which works well for the most part, but is different. I felt spoiled when we first started with Namely, but now it feels very much like working with most large companies' help centers. There is a system to go through and you do have the option to click "urgent". In general the help is efficient, but it still takes a few days and it's hard to speak with someone directly. It is all done via online communications and is difficult to actually speak to someone on the phone. This works well for most cases, but I do feel frustrated more often than I'd like to with this type of communication. (2019/2020)
Score 7 out of 10
Vetted Review
Verified User
Incentivized
It's great to have all things in one area (HRIS, Payroll, PTO, Benefit Management) but they do need to continue improving the software to make it easier for those areas to talk to each other. That way you won't need to enter duplicate information into multiple aspects of Namely but can trust that once it's entered, it flows to where it needs to be.
Score 3 out of 10
Vetted Review
Verified User
Incentivized
Our payroll person is great and some of the support staff. Implementation is not good and doesn't seem to know what they are doing. The Namely agency is non-existent if you are a smaller employer. They have their general agent servicing us.
December 31, 2019

Run from Namely

Score 1 out of 10
Vetted Review
Verified User
The failure to disclose during sales that they used a 3rd party bank and a 3rd-party timekeeping system was a shock. EE's must download 2 apps because of this. 1 to see the timesheet, and 1 to see their paystub.
There's also lack of training and guidance on how to do things. Some print-outs are good, but they're poor in most cases. No webinars or online classes to walk staff through the "how-to." The service dept doesn't open until 9am est. There have been odd calculations for OT, (i.e. not your straight 1.5) and they don't know why.
They can be very "hands-off" - i.e. not our responsibility.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
They moved to a queue system in the past 2 years and it's terrible. I loved the dedicated account management relationship. We had a strong relationship, the AM knew us and how our company works so she could solve problems faster. Now the dial-in queue is terrible. We will wait weeks for very urgent needs.
November 08, 2019

Namely Review

Score 5 out of 10
Vetted Review
Verified User
Incentivized
I think that Namely works well for our organization but I haven't worked with any other products to know if there are better options on the market. It is easy enough for me to use.
Score 3 out of 10
Vetted Review
Verified User
The support has been the worst part of this product over the 2 companies I have used it at. They will never follow up on anything that isn't a 2-minute answer. When they do follow up it is just to say, "we are looking into this" or they just say "It's all set now." Very frustrating to be told something was taken care of, only to receive a penalty and Interest notice a few months after the deadline because it wasn't "all set."
Thadya Soetaniman | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
They have a relay system and even though you had your own account manager, it is unlikely that they are able to resolve your issue without relaying the issue to someone else or another team. Turn around time is usually over 3 days and you will need to constantly follow up.
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