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NationBuilder

NationBuilder

Starting at $35 per month
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Overview

What is NationBuilder?

NationBuilder is a content management software offering from NationBuilder.

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Recent Reviews

TrustRadius Insights

NationBuilder serves as a versatile tool for managing relationships and contacts, particularly in the context of fundraising. Users have …
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NationBuilder Review

9 out of 10
August 01, 2017
We use NationBuilder for clients needing a comprehensive solution for advocacy. This platform is great for politicians, advocacy groups, …
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Pricing

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Starter

$35.00

Cloud
per month

Pro

$159.00

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Demos

FieldEdge for NationBuilder App Demo | Groundforce Digital

YouTube
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Product Details

What is NationBuilder?

NationBuilder Video

Getting Started - Nationbuilder

NationBuilder Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo
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Comparisons

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Reviews and Ratings

(11)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

NationBuilder serves as a versatile tool for managing relationships and contacts, particularly in the context of fundraising. Users have found it valuable for establishing online presence and engaging supporters, thanks to its integration with Twitter and Facebook that seamlessly incorporates followers into automated workflows. Additionally, NationBuilder aids in campaign sites and the expansion of mailing lists for political organizations. Its user-friendly interface enables users to easily handle websites, communications, and donor information without relying on technical expertise. The tagging feature allows for personalized stakeholder interaction by assigning attributes and interests to individuals in the database. While some users have encountered challenges with basic search functionality and security certificate issues, NationBuilder has proven effective for organizing events, fostering grassroots movements, targeted contact lists, stakeholder management, community engagement, voter contact, website deployment, digital campaigns, and constructing campaign websites. Despite its limitations, users express a willingness to collaborate with NationBuilder towards software improvement.

Users commonly recommend the following improvements for NationBuilder:

  • Prioritize requirements and create user guides. Users suggest prioritizing requirements and creating easy-to-use guides for different user profiles. This would help users navigate the platform more effectively and ensure that their most important needs are met.

  • Take advantage of training opportunities. Users advise taking advantage of trainings offered by NationBuilder to unlock the full potential of the platform. This would enable users to make the most out of its features and functionalities.

  • Conduct a trial period for integration and functionality. Users recommend conducting a trial period to ensure seamless integration and functionality with NationBuilder. This allows users to evaluate whether the platform meets their specific needs before committing to it.

These recommendations address the need for better guidance in using NationBuilder, maximizing its potential through training, and ensuring smooth integration during the evaluation process.

Reviews

(1-2 of 2)
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Score 8 out of 10
Vetted Review
Verified User
Incentivized
We use NationBuilder as our CRM to host our website and accept donations. Our entire team uses it largely on a daily basis. We also use it to log contacts with donors and partners.
  • Store contact information
  • Process online donations securely and accurately
  • There is no grants management capability
  • It's hard to track which communications a particular user has interacted with.
NationBuilder is a strong tool for an advocacy-focused nonprofit. It leaves a lot to be desired for fundraising functions.
  • CRM
  • Website host
  • Donation processing
  • I'm not sure
I'm not sure. I was not involved at this stage of the decision-making process.
Louise Tomlin | TrustRadius Reviewer
Score 1 out of 10
Vetted Review
Verified User
The customer service has been appalling regarding resolving an issue we have had trouble shooting renewal emails going out to members in the incorrect frequency despite the website saying it would go out at 21 days notice it was going out to members who had been expired for years or months. The other issue memberships were not overriding i.e. when a member was a student membership but renewed with a full membership it keeps sending the reminder to them they are expiring student membership. When this was raised with customer service/tech support, the person, named 'Sebastian' did not resolve the issue, ignored our queries, and would focus on writing rude emails regarding something else. Instead of helping to fix the problem, but said it was our problem to resolve! The appropriate response from customer service/tech support would be to listen to the customer, find the issue(s), and then fix it for us while providing us information and training to prevent the issue from re-occurring. This situation is forcing us to change providers. As a Not for Profit with no tech employees, we require NationBuilder to provide appropriate customer service. This should be expected of any provider.
  • finding potential duplicate accounts that need manual merging
  • customer service
  • tech support
  • tech support for a not for profit with members
  • irritating members with false renewal emails
  • lack of of assistance in fixing issues
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