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Navan

Navan
Formerly TripActions

Overview

What is Navan?

Navan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.

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Learn from top reviewers

Doesn't respond, cards and all users are deactivated but we continuously have a balance.

Rating: 1 out of 10
December 11, 2023
IncentivizedVetted ReviewVerified User
At first, Navan (TripActions) was amazing. Managing company expenses internally became easier and faster. However, we felt like it had too much for us. We tried to leave Navan...
Continue reading
Verified user
Administrator
Navan1 year of experience

Avoid Navan

Rating: 1 out of 10
December 8, 2023
IncentivizedVetted ReviewVerified User
Travel and expense management, virtual and plastic cards for our global team members
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Andrew Jernigan
Administrator - Corporate
CEO
Insured Nomads
Navan2 years of experience

Not happy with customer service and fees

Rating: 1 out of 10
August 29, 2022
Vetted ReviewVerified User
My main issue with TripActions is they act as a travel agent and they are useless if the is an issue with a third party, they simply give the run around telling you to get wit...
Continue reading
Verified user
Vice-President
Navan1 year of experience

TripActions - Taking the right actions to make your trips very smooth!

Rating: 9 out of 10
May 12, 2021
IncentivizedVetted ReviewVerified User
TripActions is being used all across our company. Used by all departments! It streamlines a lot of things related to business travel and makes all the information and action ...
Continue reading
Verified user
Analyst
Navan4 years of experience

Action-packed TripActions Review

Rating: 9 out of 10
May 3, 2021
IncentivizedVetted ReviewVerified User
TripActions is used to research and purchase flights and hotel rooms for our business (and sometimes personal) travel. The platform is used primarily by the company's domestic...
Continue reading
Stefan Gefter
Employee - Sales
Director of International (I-OEM) Sales
Aseptico, Inc.
Navan2 years of experience

TripActions is awesome

Rating: 9 out of 10
April 28, 2021
IncentivizedVetted ReviewVerified User
TripActions is being used by our whole company for any travel needs. It's mostly utilized by flying sales reps. It addresses the problems of having to use multiple sites and s...
Continue reading
Kkyle Siordia
Employee - Sales
Key Account Manager
Invitae
Navan2 years of experience

Excellent travel management tool

Rating: 9 out of 10
February 20, 2020
IncentivizedVetted ReviewVerified User
Our entire company uses TripActions. It is our go-to tool for travel booking. Having offices in multiple timezones and constant traveling between those offices is necessary fo...
Continue reading
Verified user
Strategist
Navan1 year of experience

TripActions is great!

Rating: 10 out of 10
January 24, 2020
IncentivizedVetted ReviewVerified User
TripActions is currently used throughout my entire organization for any travel needs. It is extremely convenient and allows the complete management of employee travel while al...
Continue reading
Verified user
Account Manager
Navan2 years of experience

My favorite app to use for business and personal travel!

Rating: 10 out of 10
January 24, 2020
IncentivizedVetted ReviewVerified User
We use TripActions to book flights and hotels company wide. It is great because, as someone who uses it often, I can see what I booked in the past, see what my coworkers have ...
Continue reading
Christina Kendrick
Account Manager - Sales
SE Area Sales Manager
LIFEAID Beverage Co.
Navan3 years of experience

TripActions: the best way to book travel!

Rating: 10 out of 10
January 24, 2020
IncentivizedVetted ReviewVerified User
TripActions is used across our entire organization. In the past, we had a travel agency that helped book and manages travel for our company. Still, since moving to TripActions...
Continue reading
Matthew Arielly
Professional - Marketing
Communications Coordinator
Sasaki Associates
Navan1 year of experience

A must-have for business travel

Rating: 10 out of 10
January 24, 2020
IncentivizedVetted ReviewVerified User
All of our company travel is booked using TripActions, whether we need to book a last-second flight or hotel room, we resort to TripActions.
Continue reading
Verified user
Employee
Navan2 years of experience

TripActions is GREAT

Rating: 10 out of 10
January 24, 2020
IncentivizedVetted ReviewVerified User
We use it for travel purposes, whether for larger offsite or meeting/personal travel.
Continue reading
Verified user
Project Manager
Navan1 year of experience

Obsessed with TripActions-hope my new company brings it on!

Rating: 10 out of 10
January 24, 2020
IncentivizedVetted ReviewVerified User
At my previous company, we used TripActions to book and stay organized with travel. Whenever I had to change my flight, I spoke to their customer service team. Anyone that tra...
Continue reading
Maureen Trattner
Employee - Human Resources
Recruiter
BrightEdge
Navan1 year of experience

Great Software!

Rating: 8 out of 10
January 24, 2020
IncentivizedVetted ReviewVerified User
We use TripActions company-wide to book any work travel or trade show/conferences. It reduces stress off our events team by allowing everyone to coordinate their own flights w...
Continue reading
Verified user
Strategist
Navan2 years of experience

TripActions - Amazing support, easy interface, great inventory!

Rating: 8 out of 10
January 24, 2020
IncentivizedVetted ReviewVerified User
TripActions is being used as our single travel booking platform as of May 29, 2019, across the entire organization. It solves multiple business problems: Various travel data s...
Continue reading
Verified user
Analyst
Navan1 year of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

View all pros & cons
Verified User
Administrator in Corporate
Insurance Company, 11-50 employees
Andrew Jernigan
CEO
Insured Nomads (Insurance, 11-50 employees)
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Product Details

What is Navan?

Navan Video

NAVAN—THE ART OF TRAVEL

Navan Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Navan (formerly TripActions) headquartered in Palo Alto offers their corporate travel management application of the same name, supporting messaging, travel rewards management, travel booking, and company policy compliance.

Reviewers rate Support Rating highest, with a score of 9.4.

The most common users of Navan are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(83)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

TripActions has become an invaluable tool for businesses and individuals alike, providing a user-friendly platform for all their travel needs. Users have utilized the software to research and purchase flights, hotel rooms, and car rentals for both business and personal travel. The platform has addressed the need for a dedicated travel coordinator and eliminated the hassle of accessing multiple travel and hotel sites.

Businesses across various departments, including sales, management, and government sales, have benefited from TripActions. By empowering employees to manage their own business travel, the software has not only saved companies significant costs in their Travel & Expense budget but also fostered a sense of responsibility in finding cheaper options. Additionally, users have praised the interactive support, alerts, and historic log features that make booking airfare, hotels, and car rentals efficient and stress-free. Furthermore, administrators have found value in the ability to book trips for senior leadership while still allowing employees to have control over their own travel arrangements.

The software has provided seamless experiences when it comes to changing flights or receiving support from the customer service team. With an organized view of all travel plans, users can easily track expenses and share bookings with coworkers, simplifying coordination efforts. TripActions has also integrated with personal rewards programs and expense systems, ensuring that all travel-related information is centralized in one place. This has not only streamlined the booking process but also facilitated expense reporting and reduced errors in departure cities.

Furthermore, TripActions has extended its benefits beyond just business travel. Employees have been able to use the platform to book personal trips as well. With competitive pricing on hotels and flights, users appreciate the convenience of having a go-to tool that offers discounts without requiring them to disclose personal information.

Overall, TripActions has proved to be a game-changer for organizations by simplifying trip planning and collaboration while promoting cost-saving decisions. For individuals, it has offered a convenient solution for booking and organizing itineraries for both work and personal travel purposes. From the seamless user interface to the excellent customer support, TripActions has become the preferred choice for many when it comes to travel bookings.

User-Friendly Interface: Many users have praised Navan for its exceptionally user-friendly and intuitive interface, making it effortless to book trips and manage itineraries. The simple and intuitive design of the software contributes to a smooth user experience.

Customization Options: Users appreciate Navan's use of filters that allow them to tailor trips to their personal preferences. These filters include departure time, airline, and location, providing a flexible and personalized travel experience.

Efficient Customer Support: Navan's customer support has received positive feedback from users who describe it as prompt and helpful in resolving flight issues. The responsive and effective assistance provided by the support team ensures a high level of customer satisfaction.

Merging Personal and Business Travel: Some users have expressed dissatisfaction with the merging of personal and business travel under a single trip in Navan. They feel that this approach is not ideal, especially when there is a service fee for personal travel. These users believe that the platform's primary focus on business travel makes this feature less beneficial.

Quoted Rate Availability: Users have encountered difficulties when booking trips in Navan due to instances where the quoted rate for a trip was no longer available. This inconsistency in pricing has led to frustration among some users who expected to book at the originally quoted price.

Limited Partnerships with Major Airlines: Some users have noted that Navan has limited partnerships with major airlines, which they find lacking. These users believe that the platform should expand its partnerships more efficiently to offer a wider range of flight options and improve their overall experience.

Users commonly recommend the following for TripActions:

  1. Booking Travel and Rewards: Users recommend using TripActions for travel booking and rewards, including booking trips from an EU-account for cheaper prices. They also like the Amazon gift cards as incentives and appreciate the benefits of the platform.

  2. Easy to Use and Support: Many users find TripActions easy to use and navigate, both on desktop and through the mobile app. They appreciate the intuitive user interface and commend TripActions' customer service, describing it as a strong contender in terms of usability and support.

  3. Cost Savings and Employee Motivation: Users suggest using TripActions to save money for the company and employees' time. They highly recommend taking advantage of the Amazon Rewards perks and fast customer service. However, they do advise double-checking trips for any inconveniences that may make the Amazon reimbursement not worth it.

Overall, users recommend TripActions for its visibility, analytics, ease of use, benefits, customer service, and cost savings potential.

Reviews

(1-25 of 36)
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Doesn't respond, cards and all users are deactivated but we continuously have a balance.

Rating: 1 out of 10
Incentivized
December 11, 2023
Verified User
Vetted Review
Verified User
Navan
1 year of experience
Use Cases and Deployment Scope
At first, Navan (TripActions) was amazing. Managing company expenses internally became easier and faster. However, we felt like it had too much for us. We tried to leave Navan, turned off all our employees physical cards and deleted every user account except for our accountants and C-suites. After we requested to close out our account, we never heard back despite reaching out 4 times. Then we started seeing charges to our employees' cards that we had deactivated. Does it make sense that deactivated cards are being used to make thousands of dollars worth of transactions? When we addressed this issue, Navan said our account manager will be in touch (who was supposed to be in touch when we requested to close our account). It's been 6 months since we first requested the close and we still haven't heard from anyone; our cards that are "deactivated" are still seeing transactions even after we removed the cards from every vendor. Please use another provider such as Brex for your company.
Likelihood to Recommend
If you're an admin at a company and not expecting to stay with Navan for years, don't use it.

Not happy with customer service and fees

Rating: 1 out of 10
August 29, 2022
Verified User
Vetted Review
Verified User
Navan
1 year of experience
Use Cases and Deployment Scope
My main issue with TripActions is they act as a travel agent and they are useless if the is an issue with a third party, they simply give the run around telling you to get with that third party for example, Priceline to resolve. Priceline will tell you to get with TripActions and they will say get with the hotel for example, when you do they will tell you to get with TripActions. Next issue they bill $25 for what they consider alternative trip, in other words if you don’t merge trips then is additional $25. This is ridiculous in my opinion but to make matters worse there is not alert, they said it is on the invoice but any invoice I have gotten is for the current month says you can’t download, but the invoices without the $25 fee I can download. End of the day I just won’t personally use it.
Likelihood to Recommend
Great if you never have an issue. They mainly want to communicate via chat while they will put you on long holds if you don’t sit and watch will sign out and won’t wait on you.

TripActions - Taking the right actions to make your trips very smooth!

Rating: 9 out of 10
Incentivized
May 12, 2021
Verified User
Vetted Review
Verified User
Navan
4 years of experience
Use Cases and Deployment Scope
TripActions is being used all across our company. Used by all departments!
It streamlines a lot of things related to business travel and makes all the information and action needed in one place.
You are able to book rooms and flights easily and not worry about using any of your personal information.
You can use workflows to determine what needs to be approved by someone manually and what can be automated.
Pros and Cons
  • One UI for everything
  • Great app
  • Can easily book flights and rooms
  • Can submit expenses smoothly
Likelihood to Recommend
  • You can access this remotely from anywhere via mobile.
  • You can easily create, update and manage bookings
  • Has a great intuitive UI
  • Integrates with 3rd party apps well
  • Instant notification on updates
  • You can upload and submit receipts

Action-packed TripActions Review

Rating: 9 out of 10
Incentivized
May 03, 2021
SG
Stefan Gefter
Director of International (I-OEM) Sales
Aseptico, Inc. (Medical Device, 51-200 employees)
Vetted Review
Verified User
Navan
2 years of experience
View profile
Use Cases and Deployment Scope
TripActions is used to research and purchase flights and hotel rooms for our business (and sometimes personal) travel. The platform is used primarily by the company's domestic, international, and government sales departments, as well as company management. The business problems TripActions addresses are the need to canvas multiple travel and hotel sites, as well as needing a dedicated travel coordinator to manage all travel needs for company employees.
Pros and Cons
  • Competitive hotel rates
  • Competitive airline rates
  • Consideration of personal travel
Likelihood to Recommend
A specific scenario where TripActions was well suited was when I needed to book a hotel stay in Cologne, Germany for multiple colleagues. The fact that they were registered users made coordinating their stays a seamless process. I have not had an occasion where TripActions was inappropriate to use.

TripActions is awesome

Rating: 9 out of 10
Incentivized
April 28, 2021
KS
Kkyle Siordia
Key Account Manager
Invitae (Biotechnology, 1001-5000 employees)
Vetted Review
Verified User
Navan
2 years of experience
Use Cases and Deployment Scope
TripActions is being used by our whole company for any travel needs. It's mostly utilized by flying sales reps. It addresses the problems of having to use multiple sites and services to book a flight, rent a car, or book a hotel. It's simple, clean, easy to use, and connects with your personal rewards programs for each transportation or hotel company.
Pros and Cons
  • Simple interface
  • Great, interactive customer service
  • Links to rewards programs
Likelihood to Recommend
TripActions is great for having to book logistics for travel. Flights, rental cars, hotels, etc. If you are driving somewhere and do not need a hotel, there is no reason to use TripActions.

Excellent travel management tool

Rating: 9 out of 10
Incentivized
February 20, 2020
Verified User
Vetted Review
Verified User
Navan
1 year of experience
Use Cases and Deployment Scope
Our entire company uses TripActions. It is our go-to tool for travel booking. Having offices in multiple timezones and constant traveling between those offices is necessary for a lot of employees. All hotel, flight, and car rental bookings are done seamlessly through the TripActions platform. It also allows employees to book personal trips.
Pros and Cons
  • 24x7 trip support
  • Allows quick changes to the itinerary
Likelihood to Recommend
Well Suited -
- A great tool to book flights instantly, same rates if not better than airline websites
- It provides the option to add all loyalty programs and apply them automatically on checkout. Can filter results based on loyalty programs too.
- Filters results for being within or outside company policy
- Gives the option to earn amazon rewards if booking a cheaper than average priced hotel or renting a less expensive than average priced car

Less Appropriate
- Not suited for personal trips, since adds trip fees regardless


TripActions is great!

Rating: 10 out of 10
Incentivized
January 24, 2020
Verified User
Vetted Review
Verified User
Navan
2 years of experience
Use Cases and Deployment Scope
TripActions is currently used throughout my entire organization for any travel needs. It is extremely convenient and allows the complete management of employee travel while allowing them autonomy to make their own travel decisions and business needs demand. It makes filing expense reports very easy as well and minimizes the time spent filing them. There is even a feature that entices employees to book lower-priced hotels by rewarding them with a percentage of their savings under the allocated per diem.
Pros and Cons
  • Fast and easy to send expenses to Expensify.
  • Allows me to see when and where my coworkers have booked.
Likelihood to Recommend
I think it is well suited for any business with remote employees who travel for work.

My favorite app to use for business and personal travel!

Rating: 10 out of 10
Incentivized
January 24, 2020
CK
Christina Kendrick
SE Area Sales Manager
LIFEAID Beverage Co. (Food & Beverages, 51-200 employees)
Vetted Review
Verified User
Navan
3 years of experience
Use Cases and Deployment Scope
We use TripActions to book flights and hotels company wide. It is great because, as someone who uses it often, I can see what I booked in the past, see what my coworkers have booked and share bookings with coworkers if needed. It helps in knowing when and where we need to be!
Pros and Cons
  • The customer service team is second to none! They are constantly helping me change flights or communicating with a hotel for me. They go above and beyond.
  • Another point just to brag on their CST department - I had a personal flight booked 2 years ago for my husband and I. I filled out some information wrong. Fast forward to us checking in and there were issues. The airline was going to charge us for an additional ticket for over $800! The CST member for TA called the airline company, did some sweet talking and figured it out for me. I was so happy I almost cried!
Likelihood to Recommend
TripActions is the way to go for booking hotels and flights! If you are looking for something luxurious for a personal getaway, I would use something else. But for anything business-related, there's nothing better. It is also well suited for sharing itinerary and bookings with coworkers.

TripActions: the best way to book travel!

Rating: 10 out of 10
Incentivized
January 24, 2020
MA
Matthew Arielly
Communications Coordinator
Sasaki Associates (Design, 201-500 employees)
Vetted Review
Verified User
Navan
1 year of experience
View profile
Use Cases and Deployment Scope
TripActions is used across our entire organization. In the past, we had a travel agency that helped book and manages travel for our company. Still, since moving to TripActions, it's empowered employees to handle and manage their own business travel with an easy-to-use platform. However, it also gives our admins the option to book trips for senior leadership.
Pros and Cons
  • Straightforward, user-friendly interface
  • Compiles all airline options for best selection
Likelihood to Recommend
TripActions is great for most things! Last minute work trips or planning things out in advance. Might be less appropriate for large grounds of employees taking the same trip. The ability to book hotel, airfare, rental car etc. is really vital.

A must-have for business travel

Rating: 10 out of 10
Incentivized
January 24, 2020
Verified User
Vetted Review
Verified User
Navan
2 years of experience
Use Cases and Deployment Scope
All of our company travel is booked using TripActions, whether we need to book a last-second flight or hotel room, we resort to TripActions.
Pros and Cons
  • Flight updates - App changes in real-time.
  • Great rates on flights and hotel rooms.
Likelihood to Recommend
I was with roughly 15 co-workers coming back from a conference in SF and our flight kept getting delays and then all of a sudden the flight changed gates. The TripAction app sent us a push notification with the new departure time/gate before the airport screen even updated.

TripActions is GREAT

Rating: 10 out of 10
Incentivized
January 24, 2020
Verified User
Vetted Review
Verified User
Navan
1 year of experience
Use Cases and Deployment Scope
We use it for travel purposes, whether for larger offsite or meeting/personal travel.
Pros and Cons
  • Great customer service! Always available to help.
  • Easy to use system.
Likelihood to Recommend
Easy for offsite meeting travel. Conveniently bundles room and travel with updates and calendar bookings, so I don't forget anything.

Obsessed with TripActions-hope my new company brings it on!

Rating: 10 out of 10
Incentivized
January 24, 2020
Use Cases and Deployment Scope
At my previous company, we used TripActions to book and stay organized with travel. Whenever I had to change my flight, I spoke to their customer service team. Anyone that travels for the company uses TripActions by downloading the app and having all travel plans show up in an organized fashion. Once I found out I was getting Amazon cash, for merely traveling for work, I was genuinely hooked.
Pros and Cons
  • customer service
  • travel organization
Likelihood to Recommend
If you travel for work, TripActions is a must. Before, we used Concur Travel and Expense, and my travel plans were not all in one place (I had to search for the itinerary in my company email) It took a while to get a hold of anyone at Concur. In contrast, with TripActions, they have a customer service team that you can text within the app, and they are super attentive.

Great Software!

Rating: 8 out of 10
Incentivized
January 24, 2020
Verified User
Vetted Review
Verified User
Navan
2 years of experience
Use Cases and Deployment Scope
We use TripActions company-wide to book any work travel or trade show/conferences. It reduces stress off our events team by allowing everyone to coordinate their own flights with their preferred times. We have a lot of employees nationwide, so TripActions also reduces any errors of departure cities.
Pros and Cons
  • Individual Booking
  • Team Activity Booking
Likelihood to Recommend
When coordinating travel for more than two employees

TripActions - Amazing support, easy interface, great inventory!

Rating: 8 out of 10
Incentivized
January 24, 2020
Verified User
Vetted Review
Verified User
Navan
1 year of experience
Use Cases and Deployment Scope
TripActions is being used as our single travel booking platform as of May 29, 2019, across the entire organization. It solves multiple business problems:
  1. Various travel data sources making it impossible to analyze
  2. Unintuitive UI/UX for a company-mandated booking platform
  3. Policy enforcement
  4. Employee engagement
  5. Traveler support
Pros and Cons
  • Customer support: Incredibly quick response time, human interaction, smart people.
  • Massive inventory: Minimizes our own employees telling us some other site is cheaper.
Likelihood to Recommend
  • If you want a platform that requires approvals before booking, TripActions isn't for you. If you operate heavily in China or India, TripActions won't have the domestic inventory you need.
  • For everyone else, I'd recommend TripActions.

Great product

Rating: 9 out of 10
Incentivized
January 24, 2020
Verified User
Vetted Review
Verified User
Navan
2 years of experience
Use Cases and Deployment Scope
TripActions is our enterprise wide booking system for travel. It's great! Rewards you for saving the company money and helps keep track of expenses and receipts. We've been using it for 2+ years and many of the power travelers have been able to personally pocket some decent money as we also save the company money.
Pros and Cons
  • Responsive - Customer Support is A+
  • Easy to use - Super UX/UI - love it
Likelihood to Recommend
TripActions is ideal for companies who want to cut down on travel expenses while not cutting down on actual travel. The incentive system aligns company goals of spend with personal goals of making money.

TripAction, trip app for your company trips

Rating: 10 out of 10
Incentivized
January 24, 2020
Verified User
Vetted Review
Verified User
Navan
2 years of experience
Use Cases and Deployment Scope
TripActions is used across the whole organization. Pretty much all business trip (flight/lodge) we will be using the app and expense directly from the app
Pros and Cons
  • Great price, nice discount
  • Direct expense export to Expensify
Likelihood to Recommend
  • Pro: TripActions is easy to use, competitive price, can split to personal trips and company trips.
  • Con: Frequent spontaneous trip, unplanned, since it $25 bucks for each trip generated.

Tripactions is the perfect booking platform for those who travel a lot for business! Easy and reliable!

Rating: 9 out of 10
Incentivized
January 24, 2020
Verified User
Vetted Review
Verified User
Navan
2 years of experience
Use Cases and Deployment Scope
We utilize TripActions to book business trips using the corporate credit card - we utilize this across the entire company, and it makes it super easy for employees to book flights/hotels/rental cars through the company's corporate card. It also gives us the incentive to book at the lowest possible price in return for rewards which solve the issue of people booking high-ticketed trips.
Pros and Cons
  • Provides a wide range of travel options within a wide budget.
  • It is reliable - if a trip gets canceled, they are quick to contact their customer and help sort out additional booking details to get you to your final destination.
Likelihood to Recommend
TripActions would be useless for someone to use in their daily lives, but I think it is well-suited for a company that tends to have its employees travel a lot.

TripActions for traveling employees. Expenses made easy.

Rating: 10 out of 10
Incentivized
January 10, 2020
Verified User
Vetted Review
Verified User
Navan
1 year of experience
Use Cases and Deployment Scope
TripActions is one of the better, if not maybe the best expense tool/platform I've ever used. I would say that I have moderate/deep experience with 4 expense tools total, and TripActions is by far the most intuitive. The User Interface is extremely simple and very easy to navigate. I began using TripActions at my current company even after it was brought on (basically meaning I missed the training/demos from TripActions), and I had 0 difficulties picking it up.
Pros and Cons
  • The amount of integrations between different travel companies is great.
  • The simplistic UI.
Likelihood to Recommend
Similar to other expense tools, TripActions is an excellent fit for any traveling employees (Sales/Marketing/Support, etc..). Their mobile application is one of the best I've seen to date. It's surprisingly intuitive, and the feature parody between the actual desktop site and mobile app is excellent. You really will not lose too many features when switching back and forth (which is excellent when you're uploading expense files/pictures on the road).

TripActions Review

Rating: 7 out of 10
Incentivized
October 30, 2019
MK
Maura Kelly
Director, Client Services
Pathmatics, Inc. (Computer Software, 11-50 employees)
Vetted Review
Verified User
Navan
2 years of experience
Use Cases and Deployment Scope
TripActions is being used within my organization as a streamlining tool for booking travel. Whether it's a flight or a hotel, TripActions is essentially the only way we currently book any trips. I would imagine it puts everyone on 'level playing field' in terms of pricing (versus some folks using discounted flight websites versus some going directly with their own preferred airline). Within TripActions, my company is able to choose preferred hotels but also allows the users to upload any of their rewards accounts to match your searches with the best option for you (hotel rewards points, airline miles, etc.).
Pros and Cons
  • Searches multiple airlines and hotels at once.
  • Connects rewards points/airline miles to your individual account.
  • Easy to use interface.
Likelihood to Recommend
For any company, this is a great way to streamline travel, ability to view who is traveling and when, as well as having all company travel booked on a company corporate card (without having to issue company-cards to each employee).

Should be used by ANY business that has business travel!

Rating: 10 out of 10
Incentivized
July 05, 2019
Verified User
Vetted Review
Verified User
Navan
1 year of experience
Use Cases and Deployment Scope
TripActions is currently being used by my entire organization for any trip related activities for the business. It simplifies the booking process by rewarding people for choosing specific rooms for a possible lesser price (thus saving the company some money and rewarding the person doing the traveling). It has worked wonders on reducing travel expenses for every member in the org (especially sales).
Pros and Cons
  • Links your various reward cards for travel.
  • Easy navigation of flights, rental cars and hotel rooms.
  • Claiming rewards are easy.
Likelihood to Recommend
TripActions is well suited for all business travel within an organization. I believe it is geared more towards the revenue team and marketing team since they have the highest propensity for business travel. I do not think it is well suited for personal travel or if you want to upgrades depending on where your reward cards are to.

TripActions is a one stop shop that makes planning a business trip easy to plan by not only letting you earn rewards, but also see where colleagues have stayed.

Rating: 7 out of 10
Incentivized
May 13, 2019
Verified User
Vetted Review
Verified User
Navan
1 year of experience
Use Cases and Deployment Scope
TripActions is being used to help employees (across the org) book trips in a one stop shop way and then TripActions also works with our expense system in order to help draft an expense report. It helps to keep everything for the business travel all in once place.
Pros and Cons
  • It sorts the searches by reward points.
  • It stores your reward cards so the consumer doesn't have to re-enter each time.
  • It is comparable to other prices online and it lets you know if your company has special deals.
Likelihood to Recommend
It makes life easier by booking a trip in one place and is easy to load the receipts into our expense system.

TripActions, an efficient corporate travel management tool

Rating: 8 out of 10
Incentivized
May 07, 2019
Use Cases and Deployment Scope
Having a worldwide business operation, our organization has a good amount of employees traveling every day. TripActions is an splendid tool we have over all departments. It helps to maintain lower cost, but more importantly, to have a friendly and efficient platform to book al travels including airfare, hotels and car rentals with interactive support, alerts, historic log and much more.
Pros and Cons
  • Cancelled travels. TripActions will support you either cancelling or rescheduling your whole trip.
  • Airlines. TripActions shows all available options which can be filtered as one needs.
  • All my club memberships in one place. The list of options will show the miles/points availability.
  • Traveling overseas? The system will advise you about any special requirement for the country you are going to.
  • Support 24/7!!!
Likelihood to Recommend
Well suited: companies with more than 10 regular travellers. It is more efficient than a “travel agency” Less appropriate: organizations with small qty. of travelers or just a few travels.

Concierge Travel Agent and Amazon Rewards? Sign me up

Rating: 10 out of 10
Incentivized
May 03, 2019
AM
Austin Mahaffey
Account Executive
Procore Technologies (Computer Software, 1001-5000 employees)
Vetted Review
Verified User
Navan
1 year of experience
View profile
Use Cases and Deployment Scope
It is used across our entire organization for booking travel. It helps with scheduling travel and the associated problems. It functions as a travel agent.
Pros and Cons
  • Their support is incredible. They are constantly helping me change flights and rental cars as my trips are changing.
  • Their site is extremely easy to use and it's very easy to see the best options for your trip.
  • I love how I can expense my trip right from the app and that it integrates with Concur.
Likelihood to Recommend
It is perfect for business travel and is also extremely helpful for personal travel.

Definitely recommend!

Rating: 10 out of 10
Incentivized
May 01, 2019
Verified User
Vetted Review
Verified User
Navan
1 year of experience
Use Cases and Deployment Scope
We use Trip Actions to plan business trips in one central location. We book flights and hotel stays. We use it across the whole organization to collaborate on trip planning instead of using email or some other method.
Pros and Cons
  • Multiple people can work on the trip together.
  • TripActions has a very user-friendly design and interface.
Likelihood to Recommend
We used TripActions to plan our yearly company trip for over 150 employees. The planning and execution went on without a hitch and we received no complaints from our employees regarding their experience with the tool.
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