Clarify before hand any additional charges for remote hand and arrangement/SLA for remote hand. Negotiate well on these terms as they tend to be more flexible around this. Clarify shipping and handling charges if any.
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NaviCloud, from Navisite, a Spectrum Enterprise company, offers a variety of managed, cloud-based, infrastructure-as-a-service solutions. It's main offerings are Azure Cloud Management, VMWare Cloud Management, and a professional service offering that offers IT assistance and support.
According to Navisite, their infrastructure can accommodate projects of any scale or size, backed by a support team with decades of experience, with 24x7 coverage, 1,400+ IT certifications and a financially-backed 99.99% SLA guarantee. Navisite can also assist users with creating customized solutions that fit their current and future business goals.
With NaviCloud, Navisite manages users’ virtual and physical servers, as well as their hybrid solutions should they choose to utilize them, from data centers on both coasts of the US, along with the UK.
Frequently Asked Questions
NaviSite boasts flexible and scalable managed services that provide 24x7x365 monitoring and support for any environment a business selects—whether it’s on-premises, in the cloud or hybrid. Their managed infrastructure services include managed infrastructure and hosting, data center colocation services, as well as disaster recovery as a service (DRaaS). Navisite services include those under the former RDX brand, which separated from Charter Communications (as part of the Spectrum Enterprise suite) in 2019.
The most common users of Navisite Managed Infrastructure Services (NaviCloud) are from Enterprises and the Information Technology & Services industry.