Navvia Reviews

1 Ratings
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Score 9.0 out of 100

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Steven McReynolds | TrustRadius Reviewer
August 12, 2019

Navvia Now!

Score 9 out of 10
Vetted Review
Verified User
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I use Navvia as part of my IT Service Management toolkit. It is extensively used for producing process documents based on ITIL guidelines and utilizing Visio Process Flow diagrams. I have also used it for education purposes(ITIL).
I have also used one of the ServiceNow accelerators for one process.
In addition I have set up around fifteen additional SITA staff as users and taken them through a short session on how to use it.
  • Now takes Visio process flow diagrams and converts them into Navvia for process document production.
  • Allows you to build your own profiles (essentially a custom template) for documentation.
  • Has good reference / trainingmaterial for ITIL, CoBit etc..
  • I don't particularly like the Navvia RACI being a RA(S)CI. Not a big issue however.
Process /Procedure production.
Collaboration.
Training / Education.
Someone always available .Regular check-ins.
Read Steven McReynolds's full review

Feature Scorecard Summary

Dashboards (1)
5
Standard reports (1)
6
Custom reports (1)
6
Process designer (1)
9
Business rules engine (1)
9
SOA support (1)
9
Process player (1)
9
Form builder (1)
6
Social collaboration tools (1)
8

About Navvia

Navvia is a business process management solution designed for companies in the IT Service Management space. Navvia is built around social collaboration, document management, and audit capabilities.