NCR Aloha POS Reviews

User friendly--was easy to train new employees on the system.

Reliable--rarely had issues or went down.

Great reporting on sales numbers

Speeds up trainee process during onboarding.

Able to add and delete buttons for quick updates.

Export payroll hours into ADP seamlessly.

We used a deposit item to refund credit cards and you could issue the refund on any card which was helpful.

It was easy to create items and buttons for the POS.

Customizability for order placement. With today's clientele, they tend to pick things apart to make it more familiar or are averse to certain ingredients in dishes. Aloha allows for simple and clear modifications, to where the ingredients of the entire dish can be listed out and edited right there on the screen.

Course timing and ordering. In finer dining establishments, timing is a priority, and Aloha's coursing system works very well, from their item "Hold" actions, as well as configuring the orders to not fire upon input, only until the "Order" prompt is issued. This allows for entire meals to be input at the beginning and fired for the kitchen course by course to allow for perfect timing.

Splitting checks is another staple with today's clientele. Aloha's system optimizes this system by designating seat numbers that are effective in meal to table delivery, but also in getting a head start in organizing potential split checks. By utilizing the seat number system in the POS for proper communication for table delivery, the system has already broken down the item and total check by seat, ready to be divided up if necessary. Just a few prompts and you'll have a table of ten split ten ways with ease, as well as the option for multiple checks to split the cost of individual items in case a large party all wanted to share an appetizer. These requests tend to bog down the service and slow down the process, but Aloha has streamlined the entire process resulting in minimal interruption.

The setup and ease of use is a huge plus to me. It is very clearly organized, supports high volume use, and gives us a lot of options as servers, to keep track of our schedules, sales, tips received, and tips paid out.

One cool function that I like is the recipes function. We had ours set up to where if you held down the button of the item you are questioning, for example, if I needed to look up the liquors in the long island iced tea, then it would display the recipe that I am looking for. Saves a LOT of time when you are busy or need an answer quick for a customer. This IS a function that has to be set up with the initial setup, from the back end, which I wasn't a part of but it was great having it available to us for food and drink menu items.

Extremely user-friendly. The layout and simplicity of the program made for fast, accurate transactions. This was an easy system to learn for all of our users and made training a much more streamlined process.

Versatility - even in the largest of transactions, my options for payment were wide-ranging (from charging to house accounts to accepting check, cash, or card). My ability to update price keys and users was extremely helpful where other systems have proven to be difficult to navigate.

Great support. As we transitioned to newer versions of Aloha, we always had a great line of communication with customer support, and fast, friendly service.

It is very user-friendly.

I do not have to deploy anything. All the changes I make go out with the end of day refresh from the cloud.

Every detail from menu items, modifiers, hierarchies, promo, daily specials and etc., are easy to set up and maintain.

Time Clock

Server/Bartender Check Outs

Ease of use