Overview
What is NeoDove?
NeoDove is a sales tool designed for small and medium businesses to manage their sales pipeline more effectively by optimizing inbound and outbound calling and lead management processes. The software comes with a unique mobile app that allows sale teams to manage leads better, engage with prospects,...
Pricing
What is NeoDove?
NeoDove is a telecalling CRM that helps small and medium businesses achieve higher revenue growth by enhancing the productivity of their telecalling team. It comes with features like an auto dialer, a comprehensive lead management system, instant-multichannel engagement, real-time…
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Product Demos
[Product Walkthrough] How to Use NeoDove Telecalling CRM
Product Details
- About
- Integrations
- Competitors
- Tech Details
What is NeoDove?
NeoDove is a sales tool designed for small and medium businesses to manage their sales pipeline more effectively by optimizing inbound and outbound calling and lead management processes. The software comes with a unique mobile app that allows sale teams to manage leads better, engage with prospects, and customers from anywhere. With the autodialer feature, users can efficiently manage all their leads in one place through integrating with different platforms such as Wix, WordPress, Facebook Ads, Google Ads, Just Dial, Magic Bricks which enables them to boost team efficiency while reducing repetitive manual tasks.
NeoDove's call recording feature helps monitor telecaller performance via real-time analytics reports powered by AI which uses automated predictive dialing technology enabling higher revenue growth for MSMEs by enhancing productivity. Users can follow up on hot leads instantly through instant multi-channel engagement channels like SMS or WhatsApp while customizing call scripts in any language they prefer. In conclusion, NeoDove is an exhaustive telecalling CRM solution that integrates social media networks and websites' marketplaces like Indiamart or Justdial to help businesses increase sales by tracking each lead status throughout its journey all in one unified place.
NeoDove Features
- Supported: Increased call attempts with an automated outbound calling process.
- Supported: Real-time, no code integration process. Custom integrations with preferred platforms or service provider.
- Supported: Multichannel engagement with pre-defined templates and customizable scripts.
- Supported: Real-time reporting with call analytics and break notifications.
- Supported: 360-degree lead management: lead allocation, lead priority, and lead history with tracking and management.
- Supported: Task creation and assignment, with notifications about upcoming tasks, wtih mobile task management.
- Supported: SMS and WhatsApp automation without saving any contact information.
NeoDove Screenshots
NeoDove Videos
NeoDove Integrations
- Zapier
- HubSpot Marketing Hub
- Meta Business Suite
- Meta Business Manager
- Google Sheets
- Wix
- WhatsApp, duplicate
- Chat API
- WhatsApp Business
- 99 acres
- Housing
- India Mart
- JustDial
- Magicbricks
- Sulekha
- TradeIndia
NeoDove Competitors
- Runo CRM
- Zoho
- Godial
NeoDove Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone |
| Supported Countries | India |
| Supported Languages | English |
NeoDove Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 0% |
| Mid-Size Companies (51-500 employees) | 0% |
| Enterprises (more than 500 employees) | 100% |
Comparisons
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Reviews
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- Pros
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Neodove has helped transform tele-sales processes for users, providing a much-needed solution for lead assignment and systematic calling. By simplifying workflows, the software has enabled sales teams to become more effective in managing leads and closing deals, resulting in impressive productivity gains.
Users have been delighted with the seamless experience of using the application for making calls, following up with new prospects, and sending quotations. They have found Neodove to be an excellent partner for scaling sales and customer success processes without needing to scale headcount. With real-time analytics provided by Neodove, users can easily monitor productivity metrics such as time duration and hot leads, reducing the inefficiencies associated with manual tracking of performance indicators. Overall, Neodove has been instrumental in streamlining sales processes, saving valuable time and resources that can be directed towards other essential business tasks.
Efficient and Powerful: Users find NeoDove to be highly efficient and powerful, making lead assignment and systematic calling easier. Many reviewers have praised the application for its ability to streamline their workflow, saving them time and effort.
Intuitive User Interface: The user interface of NeoDove is intuitive and simple to use according to multiple reviewers. This makes it easy for users to perform tasks quickly without getting bogged down in confusing menus or features.
AI-Powered Predictive Dialing: Many users appreciate the AI-powered predictive dialing feature of NeoDove as it helps them deliver better customer experiences. With this feature, they can automatically dial numbers based on prioritized leads while focusing on other aspects of their business.
Missed Promised Features: Several users have reported that they encountered a discrepancy between the promised product features and the actual product.
Poor Customer Service: Multiple reviewers have expressed their frustration with the Neodove team's behavior, stating that they did not adhere to SLA ETAs to fix issues, which has had a negative business impact. Users find this behavior irresponsible and unprofessional.
Steep Learning Curve: Some users found the learning curve to use the tool correctly steeper than expected and wished for more documentation to learn how to use the product quickly. These users suggest that onboarding teams properly takes some time.