Name: How NeoDove’s Auto Dialing Settings Work | Admin Portal
Uploaded: 2022-07-07T07:49:19.000Z
Duration: 1 min 29 s
Description: How NeoDove’s Auto Dialing Settings Work | Admin Portal

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### Artificial Intelligence
Users consistently highlight NeoDove's artificial intelligence as a standout feature, praising its ability to streamline lead assignment and systematic calling processes. The AI-driven autodialer functionality is particularly lauded for its efficiency in freeing users from manual dialing tasks. Additionally, the real-time call analysis provided by the artificial intelligence is commended for enhancing the quality of interactions with customers. This emphasis on AI's role in optimizing operational workflows and improving customer engagement underscores its significance within the NeoDove platform.

### Telephony and Dialing Solutions
Opinions on NeoDove's telephony and dialing solutions vary among users. While some praise the autodialer feature for its efficiency in lead management and systematic calling, others express dissatisfaction with issues related to local number compatibility and unmet promises. The predictive dialer functionality is highlighted as a time-saving tool, yet concerns about the overall performance and reliability of the telephony platform persist. Users appreciate the application's potential but seek improvements in its dialing solutions to align better with their global operational needs.

### CRM Integration
Users appreciate Neodove CRM's integration capabilities, noting its simplicity, minimal bugs, and responsive support team. The platform's economical pricing and potential for productivity gains through increased user adoption are key highlights. While some users have not yet realized benefits specific to their TeleSales vertical, overall sentiment leans towards the platform's strong potential for growth and reliable service.

### Customer Experience
Users consistently express dissatisfaction with NeoDove's customer experience capabilities. The reviews highlight issues such as unmet promises, lack of responsiveness from the team, and negative business impacts due to the platform's shortcomings. Customers regret choosing NeoDove and hope that others do not have to endure similar experiences. Despite some positive mentions of features like artificial intelligence and time-saving functionalities, the overall sentiment leans towards disappointment and frustration regarding the customer experience provided by NeoDove.

### Service Level Agreements
Some users express satisfaction with NeoDove's service level agreements, highlighting its effectiveness in enhancing customer experience. However, others have raised concerns about the platform's SLA functionality, citing issues with adherence to promised timelines and unmet expectations. The mixed feedback suggests that while some users find value in NeoDove's service level agreements, there is room for improvement to ensure consistency and reliability in meeting service level commitments.

Neodove has helped transform tele-sales processes for users, providing a much-needed solution for lead assignment and systematic calling. By simplifying workflows, the software has enabled sales teams to become more effective in managing leads and closing deals, resulting in impressive productivity gains. 

Users have been delighted with the seamless experience of using the application for making calls, following up with new prospects, and sending quotations. They have found Neodove to be an excellent partner for scaling sales and customer success processes without needing to scale headcount. With real-time analytics provided by Neodove, users can easily monitor productivity metrics such as time duration and hot leads, reducing the inefficiencies associated with manual tracking of performance indicators. Overall, Neodove has been instrumental in streamlining sales processes, saving valuable time and resources that can be directed towards other essential business tasks.

Efficient and Powerful: Users find NeoDove to be highly efficient and powerful, making lead assignment and systematic calling easier. Many reviewers have praised the application for its ability to streamline their workflow, saving them time and effort.

Intuitive User Interface: The user interface of NeoDove is intuitive and simple to use according to multiple reviewers. This makes it easy for users to perform tasks quickly without getting bogged down in confusing menus or features.

AI-Powered Predictive Dialing: Many users appreciate the AI-powered predictive dialing feature of NeoDove as it helps them deliver better customer experiences. With this feature, they can automatically dial numbers based on prioritized leads while focusing on other aspects of their business.

Missed Promised Features: Several users have reported that they encountered a discrepancy between the promised product features and the actual product. 

Poor Customer Service: Multiple reviewers have expressed their frustration with the Neodove team's behavior, stating that they did not adhere to SLA ETAs to fix issues, which has had a negative business impact. Users find this behavior irresponsible and unprofessional.

Steep Learning Curve: Some users found the learning curve to use the tool correctly steeper than expected and wished for more documentation to learn how to use the product quickly. These users suggest that onboarding teams properly takes some time.

NeoDove is a sales tool designed for small and medium businesses to manage their sales pipeline more effectively by optimizing inbound and outbound calling and lead management processes. The software comes with a unique mobile app that allows sale teams to manage leads better, engage with prospects, and customers from anywhere. With the autodialer feature, users can efficiently manage all their leads in one place through integrating with different platforms such as Wix, WordPress, Facebook Ads, Google Ads, Just Dial, Magic Bricks which enables them to boost team efficiency while reducing repetitive manual tasks.

NeoDove's call recording feature helps monitor telecaller performance via real-time analytics reports powered by AI which uses automated predictive dialing technology enabling higher revenue growth for MSMEs by enhancing productivity. Users can follow up on hot leads instantly through instant multi-channel engagement channels like SMS or WhatsApp while customizing call scripts in any language they prefer. In conclusion, NeoDove is an exhaustive telecalling CRM solution that integrates social media networks and websites' marketplaces like Indiamart or Justdial to help businesses increase sales by tracking each lead status throughout its journey all in one unified place.

Kixie is a telephony and VoIP software solution from Kixie.

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Sales Engagement

[Product Walkthrough] How to Use NeoDove Telecalling CRM

Automated and Predictive Dialing - The NeoDove autodialer helps teams dedicate more time talking to customers than dialing each number or keeping track of which one to call next.

360-Degree Lead Management - From leads uploaded to leads generated through other platforms, NeoDove unifies them in one place so users can track the status of each lead through the journey and ensure no lead goes overlooked.

Multichannel Customer Engagement - NeoDove leverages WhatsApp to keep customers engaged throughout the journey or call, SMS, or email them.

Integration with Multiple Platforms - NeoDove enables managing leads in one place by integrating with platforms like Wix, WordPress, Facebook Ads, Google Ads, Just Dial, and Magic Bricks.

Vyapar

NeoDove is a sales engagement and tele-reach CRM for businesses of all sizes to enhance customer engagement, convert more leads, and grow revenue by investing time in what’s crucial to maintaining a healthy sales pipeline.

NeoDove - Smarter Telecalling, Better Results

NeoDove is a powerful telecalling CRM designed to help you boost your sales.

With NeoDove, you can manage all your leads on a single platform, assign them to users, and monitor the progress of your telecalling team. 

Now enable them to make more calls, send WhatsApp, email or SMS instantly after every call, follow-up on time, re-assign tasks to teammates and work uninterrupted from anywhere.

Create personalised campaigns, customise call scripts and messages, get real-time updates on campaigns and take actions based on detailed insights!

With NeoDove, consolidate all your leads in one place by integrating with your website and platforms like Google Ads, Facebooks Ads, Just Dial and many more! 

That’s not all, NeoDove offers advanced services like IVR, SMS automation, bulk SMS and cloud telephony through its Marketplace, putting everything at your fingertips. 

Level up your team’s productivity and sales. Choose smart telecalling. Choose NeoDove.

–

NeoDove Telecalling CRM Demo - https://youtu.be/X8O4DeMLwWs

–

How NeoDove helps telecalling teams optimize their outbound calling efforts and achieve greater results:

📞 A progressive dialer for sim-based and VoIP (coming soon) calling

🔗 15+ integrations with platforms like Facebook Ads, Google Ads, IndiaMART, etc.

✅ Integration with all the CRMs via webhooks

📈 Seamless lead distribution and management

💬 Multichannel customer engagement with one-touch WhatsApp, SMS and email

📊 Instant lead and team reporting

🛒 Marketplace for cloud telephony, IVR services, and more

And many other customizable features, all in one place!

Want to see all the features in action and how NeoDove can help you enhance your telecalling results? Book your product demo today - https://neodove.com/

Follow us on:
Facebook - https://www.facebook.com/NeoDoveTech/
LinkedIn - https://www.linkedin.com/company/neodove
Twitter - https://twitter.com/neodovetech
Instagram - https://www.instagram.com/neodove_tech/

Email: sales@neodove.com
Call us: +91 - 9509624540
#Telecalling #NeoDove #BestTelecallingApp #NeoDoveTelecalling

How NeoDove’s Auto Dialing Settings Work | Admin Portal

Follow us on:
Facebook - https://www.facebook.com/NeoDoveCRM/
LinkedIn - https://www.linkedin.com/company/neodove/
Twitter - https://twitter.com/NeoDoveCRM
Instagram - https://www.instagram.com/neodovecrm/

Email: sales@neodove.com
Call us: +91 - 7849824646

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