Neon CRM

Neon CRM

Score 8.3 out of 10
Neon CRM

Overview

What is Neon CRM?

Nonprofits across the United States and Canada can use Neon One products to manage donors, events, payment processing, volunteers, and marketing communications. Neon CRM is a solution that integrates with tools already in use like:
  • Quickbooks
  • MailChimp
  • Eventbrite
  • Fundraise Up...
Read more

Recent Reviews

Love this system!

10 out of 10
October 23, 2017
We use NeonCRM to track donor engagement, grants, event attendance and relationships. We also use it to segment marketing lists and …
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Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Neon CRM, and make your voice heard!

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Pricing

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Essentials

$99

Cloud
per month

Impact

$199

Cloud
per month

Empower

$399

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://neonone.com/products/nonproft…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $99 per month
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Product Demos

Connections : Your People. Their Passion.
01:17
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Product Details

What is Neon CRM?

Nonprofits across the United States and Canada can use Neon One products to manage donors, events, payment processing, volunteers, and marketing communications. Neon CRM is a solution that integrates with tools already in use like:
  • Quickbooks
  • MailChimp
  • Eventbrite
  • Fundraise Up
  • TaxJar
The solution has features like:
  • Built-in one-click reports and customizable reports
  • Workflow automation and smart deduplication
  • Built-in event & volunteer management
  • Online store capabilities
  • Automated receipting and payment processing
  • Unlimited fully-branded forms
  • Custom email builder and email automation tools
  • Prospect and activity tracking to manage major donor cultivation

Neon CRM Features

  • Supported: Fundraising & Donor Management
  • Supported: Membership & Association Management
  • Supported: Event Planning & Ticketing
  • Supported: Marketing & Communications
  • Supported: Reporting & Analytics
  • Supported: Online Forms & Website Integration
  • Supported: Peer-to-Peer Fundraising
  • Supported: Volunteer Management
  • Supported: Constituent Login Portal
  • Supported: Moves Management & Activities
  • Supported: Payment Processing
  • Supported: Online Store
  • Supported: Document Center
  • Supported: API & Custom Objects

Neon CRM Screenshots

Screenshot of Neon CRM email builderScreenshot of Fundraising dashboard for campaigns, appeals, and donor cultivationScreenshot of In-person, hybrid, or digital event managementScreenshot of Fundraising campaign trackingScreenshot of Custom nonprofit donation formsScreenshot of Volunteer tracking and timesheets

Neon CRM Video

Fundraisers at nonprofits are working hard to build connections and Neon One is making that possible.

Neon CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

Neon CRM starts at $99.

DonorPerfect, Salsa CRM, and Bloomerang are common alternatives for Neon CRM.

Reviewers rate Support Rating highest, with a score of 7.

The most common users of Neon CRM are from Small Businesses (1-50 employees).

Neon CRM Customer Size Distribution

Consumers15%
Small Businesses (1-50 employees)55%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

 (13)

Attribute Ratings

Reviews

(1-9 of 9)
Companies can't remove reviews or game the system. Here's why
Score 6 out of 10
Vetted Review
Verified User
I liked Classy better. But Classy wasn't trying to be all things for a nonprofit the way that NeonCRM is. NeonCRM is a nonprofit one-stop shop, though our nonprofit is primarily using it for donations and event management. At a previous nonprofit I worked at, Classy was what we used for event management and donations, and it was a sleeker interface, both from the internal and external facing point-of-views.
Score 9 out of 10
Vetted Review
Verified User
Salesforce was over-complicated and overly expensive to use. The learning curve was huge and a real disincentive to use. It needed to be customized which was very expensive. Neon was easy to learn and we are still building it and figuring out how to maximize all of its capabilities.
Thomas Phillips | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Neon vs. The Raiser's Edge
Raiser's Edge is the gold standard for fundraising-focused CRM applications. However, it is so complicated that there are higher ed courses and certificate programs you can take to learn it all. The printed manual is hundreds of pages long. You can do TONS with it, of course, but on the other hand you could spend months mastering just one of its many functions. It is based on architecture from long ago, so it's not slick or user friendly -despite attempts to modernize with a couple of coats of paint (see RE:NXT). Not to mention it is very pricey indeed.

If that's not what you need or want, you can turn to Neon CRM as an alternative. Neon has both feet firmly planted in user experience and it will get the job done for basic reporting, email integration, donation processing, easy to read dashboards, it's portable to any device (nothing to download, no servers to host locally or otherwise) and pretty easy to learn. That is why I would recommend it for most users.
October 19, 2017

NeonCRM rocks.

Kelli Wescott McCannell | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Salesforce and Raisers Edge are extremely expensive to set up to be functional. These are great options for very large organizations - colleges and hospitals. For a smaller operation, NeonCRM meets many needs for a much more affordable price.
January 26, 2016

NeonCRM for Fundraisers

Kim Wells | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Blackbaud had terrible customer service and their product did not work. NeonCRM responds to support questions within hours and are friendly and helpful. Blackbaud did not stand behind their product. The reliability of information making it into the correct record in the correct way is unmatched in NeonCRM as compared to Blackbaud.
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