Neon CRM

Neon CRM

Score 8.3 out of 10
Neon CRM

Overview

What is Neon CRM?

Nonprofits across the United States and Canada can use Neon One products to manage donors, events, payment processing, volunteers, and marketing communications. Neon CRM is a solution that integrates with tools already in use like:
  • Quickbooks
  • MailChimp
  • Eventbrite
  • Fundraise Up...
Read more

Recent Reviews

Love this system!

10 out of 10
October 23, 2017
We use NeonCRM to track donor engagement, grants, event attendance and relationships. We also use it to segment marketing lists and …
Continue reading
Read all reviews

Video Reviews

Leaving a video review helps other professionals like you evaluate products. Be the first one in your network to record a review of Neon CRM, and make your voice heard!

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Pricing

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Essentials

$99

Cloud
per month

Impact

$199

Cloud
per month

Empower

$399

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://neonone.com/products/nonproft…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $99 per month
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Product Demos

Connections : Your People. Their Passion.
01:17
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Product Details

What is Neon CRM?

Nonprofits across the United States and Canada can use Neon One products to manage donors, events, payment processing, volunteers, and marketing communications. Neon CRM is a solution that integrates with tools already in use like:
  • Quickbooks
  • MailChimp
  • Eventbrite
  • Fundraise Up
  • TaxJar
The solution has features like:
  • Built-in one-click reports and customizable reports
  • Workflow automation and smart deduplication
  • Built-in event & volunteer management
  • Online store capabilities
  • Automated receipting and payment processing
  • Unlimited fully-branded forms
  • Custom email builder and email automation tools
  • Prospect and activity tracking to manage major donor cultivation

Neon CRM Features

  • Supported: Fundraising & Donor Management
  • Supported: Membership & Association Management
  • Supported: Event Planning & Ticketing
  • Supported: Marketing & Communications
  • Supported: Reporting & Analytics
  • Supported: Online Forms & Website Integration
  • Supported: Peer-to-Peer Fundraising
  • Supported: Volunteer Management
  • Supported: Constituent Login Portal
  • Supported: Moves Management & Activities
  • Supported: Payment Processing
  • Supported: Online Store
  • Supported: Document Center
  • Supported: API & Custom Objects

Neon CRM Screenshots

Screenshot of Neon CRM email builderScreenshot of Fundraising dashboard for campaigns, appeals, and donor cultivationScreenshot of In-person, hybrid, or digital event managementScreenshot of Fundraising campaign trackingScreenshot of Custom nonprofit donation formsScreenshot of Volunteer tracking and timesheets

Neon CRM Video

Fundraisers at nonprofits are working hard to build connections and Neon One is making that possible.

Neon CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

Neon CRM starts at $99.

DonorPerfect, Salsa CRM, and Bloomerang are common alternatives for Neon CRM.

Reviewers rate Support Rating highest, with a score of 7.

The most common users of Neon CRM are from Small Businesses (1-50 employees).

Neon CRM Customer Size Distribution

Consumers15%
Small Businesses (1-50 employees)55%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%
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Comparisons

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Reviews and Ratings

 (13)

Attribute Ratings

Reviews

(1-10 of 10)
Companies can't remove reviews or game the system. Here's why
Kelly Moss | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
If you are looking for a CRM to track your donations and store all donor information, this is a great product. There are tabs under each entry (individual and corporate/foundation donors) to store notes, donation information, and more. Donations entered automatically integrate into the donation campaign section so you can easily track total donation amounts. It is very user friendly and does not require extreme tech knowledge to use effectively. I feel confident storing our information in this CRM. It is very useful to go back to look at past donor information when soliciting new grants and donations.
Score 6 out of 10
Vetted Review
Verified User
NeonCRM is a useful non-profit tool, but it's not one that we use for all of our needs, even though it advertises itself as an all-in-one. For instance, we don't use NeonCRM for volunteer management because it doesn't offer enough of the robust features that allow for complex scheduling and tracking for a healthy volunteer program. It does seem to be an efficient tool for event registration and donor relations, especially because each of those categories often flow into one another.
Score 9 out of 10
Vetted Review
Verified User
Overall, I really like Neon. I started from nothing and have now built a database of about 3000 qualified prospects and donors. With the iWave integration, I'm able to prioritize who to pursue for gifts. I also really like the ability to send mass emails from within the system.
August 24, 2018

Review of NeonCRM

Linda Sue Martin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
NeonCRM is well suited in providing resources to manage donors, their donations, and fundraising efforts. The reports are flexible and easy to generate. Several dashboards make it easy to see the information you need without having to drill down into a system structure. And the dashboard is highly customizable.
Thomas Phillips | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
If you are looking for a quick and easy database option, which integrates breezily with email clients like MailChimp and Constant Contact, and has built-in credit/debit card processing capabilities, NeonCRM is a very good option. An affordable alternative to Salesforce or Raiser's Edge, it does lack some of their "bells and whistles" but gets the job done. On the one hand, Neon features a shallow learning curve and solid user interface, and is web based and mobile friendly. On the other hand, Neon might not be totally appropriate for large or national level organizations because some of the reporting seems less "robust" than pricier alternatives...
Lora Zygman | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
It is well suited for creating events and creating a landing page where people can register and pay. It integrates beautifully with PayPal. As for day to day, unless you have a good deal of software experience, you are likely to find the interface challenging.
October 23, 2017

Love this system!

Score 10 out of 10
Vetted Review
Verified User
Very well-suited for small to mid-sized nonprofits. It's so much better than other solutions we've tried that don't provide any individual support or recommendations getting started. NEON was easy to get going, and helped us start clean.
January 26, 2016

NeonCRM for Fundraisers

Kim Wells | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

It is extremely helpful having online giving or event registration linked directly to the constituents records. This saves time by removing the manual entry piece.

For more complicated web pages we build them outside of NeonCRM on our main website, and link only the interactive pages/ forms in NeonCRM

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