Neon CRM

Neon CRM

Score 8.4 out of 10
Neon CRM

Overview

What is Neon CRM?

Nonprofits across the United States and Canada can use Neon One products to manage donors, events, payment processing, volunteers, and marketing communications. Neon CRM is a solution that integrates with tools already in use like:
  • Quickbooks
  • MailChimp
  • Eventbrite
  • Fundraise Up...
Read more

Recent Reviews

Love this system!

10 out of 10
October 23, 2017
We use NeonCRM to track donor engagement, grants, event attendance and relationships. We also use it to segment marketing lists and …
Continue reading
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Video Reviews

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Pricing

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Essentials

$99

Cloud
per month

Impact

$199

Cloud
per month

Empower

$399

Cloud
per month

Entry-level set up fee?

  • Setup fee optional
For the latest information on pricing, visithttps://neonone.com/products/nonproft…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $99 per month
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Product Demos

Connections : Your People. Their Passion.
01:17
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Product Details

What is Neon CRM?

Nonprofits across the United States and Canada can use Neon One products to manage donors, events, payment processing, volunteers, and marketing communications. Neon CRM is a solution that integrates with tools already in use like:
  • Quickbooks
  • MailChimp
  • Eventbrite
  • Fundraise Up
  • TaxJar
The solution has features like:
  • Built-in one-click reports and customizable reports
  • Workflow automation and smart deduplication
  • Built-in event & volunteer management
  • Online store capabilities
  • Automated receipting and payment processing
  • Unlimited fully-branded forms
  • Custom email builder and email automation tools
  • Prospect and activity tracking to manage major donor cultivation

Neon CRM Features

  • Supported: Fundraising & Donor Management
  • Supported: Membership & Association Management
  • Supported: Event Planning & Ticketing
  • Supported: Marketing & Communications
  • Supported: Reporting & Analytics
  • Supported: Online Forms & Website Integration
  • Supported: Peer-to-Peer Fundraising
  • Supported: Volunteer Management
  • Supported: Constituent Login Portal
  • Supported: Moves Management & Activities
  • Supported: Payment Processing
  • Supported: Online Store
  • Supported: Document Center
  • Supported: API & Custom Objects

Neon CRM Screenshots

Screenshot of Neon CRM email builderScreenshot of Fundraising dashboard for campaigns, appeals, and donor cultivationScreenshot of In-person, hybrid, or digital event managementScreenshot of Fundraising campaign trackingScreenshot of Custom nonprofit donation formsScreenshot of Volunteer tracking and timesheets

Neon CRM Video

Fundraisers at nonprofits are working hard to build connections and Neon One is making that possible.

Neon CRM Downloadables

Neon CRM Integrations

Neon CRM Competitors

Neon CRM Customer Size Distribution

Consumers15%
Small Businesses (1-50 employees)55%
Mid-Size Companies (51-500 employees)25%
Enterprises (more than 500 employees)5%

Neon CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Frequently Asked Questions

Neon CRM starts at $99.

DonorPerfect, Salsa CRM, and Bloomerang are common alternatives for Neon CRM.

Reviewers rate Support Rating highest, with a score of 7.

The most common users of Neon CRM are from Small Businesses (1-50 employees).
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Comparisons

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Reviews and Ratings

 (13)

Attribute Ratings

Reviews

(1-1 of 1)
Companies can't remove reviews or game the system. Here's why
January 26, 2016

NeonCRM for Fundraisers

Kim Wells | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
NeonCRM is used by the foundation - the philanthropic arm of the organization. It is used to manage our constituents' records, gift processing, event registration and fundraising. It handles our online giving and campaign marketing and is an all-in-one fundraising management platform for us.
  • Easy to run, easy to use reports
  • Event registration and management
  • Overall extremely intuitive and user friendly
  • Peer to peer fundraising is a bit difficult for some users
  • Team registration capabilities would be very nice to have for events
  • A clearer step by step guide for building a campaign or event page would be helpful for those who do not do it often.

It is extremely helpful having online giving or event registration linked directly to the constituents records. This saves time by removing the manual entry piece.

For more complicated web pages we build them outside of NeonCRM on our main website, and link only the interactive pages/ forms in NeonCRM

  • Increased employee efficiency
  • Increased accuracy of internal reporting
  • Increased accuracy in information provided to constituents
  • Empowerment of each team member to be able to access reliable information on their own within the system
Blackbaud had terrible customer service and their product did not work. NeonCRM responds to support questions within hours and are friendly and helpful. Blackbaud did not stand behind their product. The reliability of information making it into the correct record in the correct way is unmatched in NeonCRM as compared to Blackbaud.
Yes
Blackbaud's Raiser's Edge was replaced as it was not as user friendly and did not offer the support for events that we needed.
  • Product Features
  • Product Usability
  • Analyst Reports
Product usability was the most important to us as we have a small staff, with varying levels of comfort with technology therefore it needed to be easy to learn and easy to use for everyone.
It would have been nice to have more input from one other key team member, but that was out of my control.
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