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NetBase Quid Reviews

145 Ratings
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Score 7.7 out of 100

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Reviews (1-25 of 88)

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March 07, 2016

A review from the Creator of the Insights & Strategy Department

Becca James | TrustRadius Reviewer
Becca James
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

7
I really love NetBase and plan to renew, however, if I find another tool that can offer me insights that would enhance our campaigns and save me time (like the items I previously discussed about Networked Insights), then I will switch platforms.
Read Becca James's full review
December 16, 2015

Third generation Social Listening tool that really works and gets you instant insights!

Simon Quinton | TrustRadius Reviewer
Simon Quinton
Score 10 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
NetBase is moving towards industry leading analysis in terms of social listening and how brands/analysts can use the data provided to get real insight into what conversations are taking place and what is driving them. They recently launched a new browser app version of the tool which is much sleeker, quicker and has added much more depth and the ability to download a full report ready to go to the client if needed, saving a lot of time!
Read Simon Quinton's full review
December 16, 2015

Netbase's language processing technology makes it a winner for social media intelligence

Scott Thompson | TrustRadius Reviewer
Scott Thompson
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
Very happy with the product, regular software updates and a clear product roadmap, and good customer support/service.
Read Scott Thompson's full review
January 20, 2016

NetBase for listening and reporting

Laura Murray DePeters | TrustRadius Reviewer
Laura Murray DePeters
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
I've been pretty impressed with the breadth of the capabilities NetBase has and it is fairly easy to use. It is integral to my day-to-day job role and providing superior service to clients.
Read Laura Murray DePeters's full review
January 20, 2016

Great Tool!

Alyssa Miron | TrustRadius Reviewer
Alyssa Miron
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
I like the tool, but inevitably whether we continue to use it or not is out of my control.
Read Alyssa Miron's full review
August 14, 2015

A good, solid option for the price - especially for agencies

Alisa Abrams | TrustRadius Reviewer
Alisa Abrams
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
We've had a good experience using the tool and have invested quite a bit of time training the internal team on how to get the most benefit out of it. There would need to be a compelling reason or business case to port over all of our existing topics and tool know-how to another platform.
Read Alisa Abrams's full review
August 14, 2015

Netting out on Netbase

Andrew Dolby | TrustRadius Reviewer
Andrew Dolby
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

10
We're seeing a lot of efficiency with the tool, and I am sure that will only grow as we use it more and on more projects.
Read Andrew Dolby's full review
August 14, 2015

Netbase: Not Just Another Pretty Social Media Tool

Sarah Flagg | TrustRadius Reviewer
Sarah Flagg
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
We've only been using Netbase for a few months and can already tell it's a gamechanger for our social media and new business teams. We'll be more likely to renew next year when we can build in the cost of it into our Scopes of Work and future contracts. The hardest part was getting approval beforehand. The service is fantastic and I really like the way the interface is set up.
Read Sarah Flagg's full review
August 10, 2015

NetBase Review from an avid user

Caitlin Bishop | TrustRadius Reviewer
Caitlin Bishop
Score 9 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

9
The team there is incredibly helpful, jumping in on projects with us and always available to hop on the phone and help us. They're truly partners of ours. The tool itself is very robust. Even if we just use the simplest features, it's amazing to be able to report on the success of a campaign hashtag in under an hour, with analysis, under 10 minutes if not [less].
Read Caitlin Bishop's full review
August 05, 2015

NetBase - Worth The Price Of Admission

Brian St. Onge | TrustRadius Reviewer
Brian St. Onge
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
While we have used NetBase for many clients, I am not privy to the companies direction on social media analysis in the future. I believe it is a must have and we will continue to engage more clients with it, but it is an expensive proposition given the licensing and staffing needed to run the analysis.
Read Brian St. Onge's full review
August 17, 2015

NetBase is great

Tom Thistleton | TrustRadius Reviewer
Tom Thistleton
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
Being able to have access to immediate consumer feedback is very valuable. If I have a question about what consumers are thinking, I can look to NetBase and have the answer immediately. This saves so much time and enables me to perform research so much more quickly than before.

The reports that are generated are great as well and can be easily exported and look great for presentations
Read Tom Thistleton's full review
August 14, 2015

A Review From a Social Media Intern

Kelsey Alders | TrustRadius Reviewer
Kelsey Alders
Score 7 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

7
I would renew NetBase if I had strong desire or need to use it. Because I am not sure if I will need to use it in the future, I think for now it is a nice tool to have, but not an absolute necessity. I also think that many times, for my purposes, it can be easier to read the majority of traffic using Twitter.
Read Kelsey Alders's full review
August 14, 2015

NateBase covers all bases

Bradley Tomlinson | TrustRadius Reviewer
Bradley Tomlinson
Score 8 out of 10
Vetted Review
Verified User
Review Source

Likelihood to Renew

8
I gave it an 8 because I think it has been really helpful but, there is room for improvement especially in terms of integration with Instagram which is huge network for us.
Read Bradley Tomlinson's full review

NetBase Quid Scorecard Summary

Likelihood to Recommend (145)
7.7
Likelihood to Renew (88)
8.1
Usability (13)
9.0
Performance (12)
9.5
Support Rating (22)
9.1
Implementation Rating (8)
9.6

What is NetBase Quid?

NetBase Quid is a consumer and market intelligence platform, delivering contextual insights to reveal business trends, connect with consumers, and understand the story behind competitors and the market. The platform uses advanced artificial intelligence to process billions of indexed resources across all forms of structured and unstructured data, aiming to empower brand, agency, and consulting services customers to make smart, data-driven decisions accurately, quickly, and efficiently. NetBase Quid is a partner of American Airlines, Coca-Cola, Ogilvy, T-Mobile, United Airlines, YUM! Brands, Walmart, Hyundai, Wunderman Thompson, Microsoft, BCG, and The New York Times.
Categories:  Market Intelligence,  Social Media Analytics,  Marketing Analytics

NetBase Quid Features

Has featureReal-time Data Updates
Has featureCustomizable Dashboards
Has featureTriggered Alerts
Has feature51 Months of Historical Data
Has featureReports Automatically Emailed to You
Has featureEasy Non-boolean Topic Builder
Has featureInfluencer Marketing
Has featureNews Media Analysis
Has featureCompetitor Analysis
Has featureSentiment Scoring
Has featureNews and Media Analysis
Has featureReport Exporting

NetBase Quid Screenshots

NetBase Quid Videos (3)

Watch We sat down with Sydney Perotti, Communications Analyst at PepsiCo in Chicago, to understand how using NetBase Quid’s “Quid Pro” helped drive business decisions by uncovering new opportunities for their Quaker Grits brand. Sydney explains how Quid Pro’s billions of news and blog sources helped her and her team understand consumer and cultural trends, including the discovery of the Jekyll Island Shrimp & Grits Festival in Georgia. For more information about NetBase Quid, visit https://www.netbasequid.com. Request a Free Demo: https://netbasequid.com/demo.

Watch We sat down with Andy Mecs, VP of Marketing & Innovation at StarKist in Pittsburgh, PA to understand how using NetBase Quid ‘s social media analytics helped StarKist with market research to understand consumer trends to develop better packaging to call out ingredients, flavors and nutritional information. For more information about NetBase Quid, visit https://netbasequid.com. Request a Free Demo: https://netbasequid.com/demo.

Watch We recently interviewed America Anguiano, Senior Marketing Analyst at ICF Next, a global marketing agency with offices in Los Angeles, CA. Anguiano explains how NetBase Quid’s AI powered social mood tool has fueled ICF Next’s creative team and clients by capturing conversations around consumer sentiment within the travel industry. Data insights from media articles such as news articles, blogs, forums and social media, have propelled her agency to adapt to new trends and predict what’s next in travel. For more information about NetBase Quid, visit https://netbasequid.com. Request a Free Demo: http://go.netbase.com/demo.

NetBase Quid Competitors

NetBase Quid Pricing

  • Does not have featureFree Trial Available?No
  • Does not have featureFree or Freemium Version Available?No
  • Has featurePremium Consulting/Integration Services Available?Yes
  • Entry-level set up fee?Required

NetBase Quid Customer Size Distribution

Consumers
0%
Small Businesses (1-50 employees)
0%
Mid-Size Companies (51-500 employees)
20%
Enterprises (> 500 employees)
80%

NetBase Quid Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase
Video Tutorials / Webinar

NetBase Quid Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No
Supported Countries:Global
Supported Languages: 96 languages

Frequently Asked Questions

What is NetBase Quid's best feature?

Reviewers rate Implementation Rating highest, with a score of 9.6.

Who uses NetBase Quid?

The most common users of NetBase Quid are from Mid-size Companies and the Marketing & Advertising industry.