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Netchex

Netchex

Overview

What is Netchex?

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

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Recent Reviews

TrustRadius Insights

Netchex has gained popularity among users for its payroll services and robust HR support functions. Users have found the excel …
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We Love Netchex!!!

9 out of 10
October 16, 2023
Incentivized
We use Netchex daily for many different things. I especially love how all of the employee information, benefits, payroll, tax forms, etc. …
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Netchex all the way!

10 out of 10
April 29, 2023
Incentivized
Netchex is our payroll process, employee record, human resource go to for the entire company. Want to dive into your payroll expense, …
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Great product overall

9 out of 10
June 22, 2022
Incentivized
I use Netchex to run payroll for one of our newer restaurants. We also run reports to use for our benefit accounts. So far the product has …
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Reliable

10 out of 10
March 25, 2022
Our Non-profit school just started using Netchex for Payroll; it has been an easy transition for our staff and accounting department. The …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 7 features
  • Direct deposit files (16)
    10.0
    100%
  • Benefit plan administration (13)
    9.7
    97%
  • Pay calculation (16)
    9.7
    97%
  • Off-cycle/On-Demand payment (11)
    8.9
    89%

Reviewer Pros & Cons

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Pricing

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What is Netchex?

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

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Alternatives Pricing

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

9
Avg 8.1
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Product Details

What is Netchex?

Netchex is a HR, payroll, and tax administration software platform. it has seven main solution areas designed to cover the breadth and extent of modern HR management's needs. Those solutions are outlined below.

Recruiting, Hiring, & Onboarding
Applicant tracking system with integrated onboarding platform.

Payroll & Tax Compliance
Manage direct deposit and more, automatic tax filing, compliance features.

Human Resources
Self-service HR management dashboards, reporting, and analytics.

Time & Attendance
Time tracking and daily attendance tools which complement payroll.

Benefits
Its suite of benefits management and administration tools.

Reporting & Analytics
Features a report-builder with point-and-click features for customizable analytics.

ACA
A dashboard intended to help users manage their compliance with the Affordable Care Act requirements.

Netchex Technical Details

Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.

Gusto, Paylocity, and Namely are common alternatives for Netchex.

Reviewers rate Direct deposit files highest, with a score of 10.

The most common users of Netchex are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(30)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Netchex has gained popularity among users for its payroll services and robust HR support functions. Users have found the excel spreadsheets provided by Netchex to be highly efficient and user-friendly. While some users have experienced longer response times when seeking help, the company has been actively working on improving their response time, which has shown positive results in recent weeks.

Netchex is commonly used as an HRIS and payroll vendor, allowing users to easily track paid time off, benefits, and traditional payroll functions. Many users have successfully resolved tax reporting issues with the help of Netchex. The platform is widely adopted across organizations for payroll and time management, simplifying the payroll process and increasing efficiency.

The ease of use of Netchex has led users to extend its functionality by adding performance management features to track employee training, time-off, and overall performance. However, there is room for improvement in terms of integration with other programs like Dealertrack to enhance communication between systems.

While some users have expressed the need for improved support from Netchex, including extended availability beyond regular business hours, many others who switched from Paychex have reported higher satisfaction levels with Netchex. They appreciate the faster response times and access to a dedicated group of people for payroll assistance.

Netchex offers a user-friendly online portal that allows employees to access their payroll information conveniently, eliminating the need for paper check stubs. The platform has greatly improved communication between companies and employees, particularly benefiting seasonal employers with multiple locations.

Overall, Netchex's all-inclusive features such as timecards, payroll management, employee file storage, reports, and performance reviews have proven highly beneficial for users across organizations. It acts as a comprehensive tool for HR and payroll needs, providing easy access to employee information, benefits, deductions, and streamlining onboarding processes.

Responsive Customer Service: Several users have praised the A+ customer service team at Netchex for their high level of responsiveness and availability. Customers appreciate that the team is always ready and available to assist them, indicating a commitment to providing prompt support.

Smooth Integration: Many users have appreciated the quick integration process of the Netchex product. They found that the implementation was smooth and efficient, suggesting that it was seamlessly integrated into their existing systems without any major issues.

User-Friendly Interface: The user interface of Netchex has been widely praised by reviewers. Users find it to be user-friendly with a modern and visually appealing design. This indicates that the product offers an intuitive and easy-to-navigate interface, making it convenient for both users and account managers.

Cons:

  1. Outdated and buggy open enrollment process: Several users have expressed frustration with the outdated and buggy open enrollment process for benefits management, suggesting that it needs to be updated for a smoother user experience.
  2. Need for improvement in scheduling feature: Some users feel that the scheduling feature still needs improvement, indicating that there are certain functionalities or options missing that would enhance their ability to effectively manage employee schedules.
  3. Lack of robustness in employee search filter option: Users have found the employee search filter option on the main employee page to be lacking in robustness, suggesting that its functionality should be improved to provide more accurate and efficient search results.

Attribute Ratings

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