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Netchex has gained popularity among users for its payroll services and robust HR support functions. Users have found the excel …
Overview
What is Netchex?
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.
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Popular Features
- Direct deposit files (16)10.0100%
- Benefit plan administration (13)9.797%
- Pay calculation (16)9.797%
- Off-cycle/On-Demand payment (11)9.090%
Reviewer Pros & Cons
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What is Netchex?
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Netchex?
Netchex is a HR, payroll, and tax administration software platform. it has seven main solution areas designed to cover the breadth and extent of modern HR management's needs. Those solutions are outlined below.
Recruiting, Hiring, & Onboarding
Applicant tracking system with integrated onboarding platform.
Payroll & Tax Compliance
Manage direct deposit and more, automatic tax filing, compliance features.
Human Resources
Self-service HR management dashboards, reporting, and analytics.
Time & Attendance
Time tracking and daily attendance tools which complement payroll.
Benefits
Its suite of benefits management and administration tools.
Reporting & Analytics
Features a report-builder with point-and-click features for customizable analytics.
ACA
A dashboard intended to help users manage their compliance with the Affordable Care Act requirements.
Recruiting, Hiring, & Onboarding
Applicant tracking system with integrated onboarding platform.
Payroll & Tax Compliance
Manage direct deposit and more, automatic tax filing, compliance features.
Human Resources
Self-service HR management dashboards, reporting, and analytics.
Time & Attendance
Time tracking and daily attendance tools which complement payroll.
Benefits
Its suite of benefits management and administration tools.
Reporting & Analytics
Features a report-builder with point-and-click features for customizable analytics.
ACA
A dashboard intended to help users manage their compliance with the Affordable Care Act requirements.
Netchex Competitors
Netchex Technical Details
| Operating Systems | Unspecified |
|---|---|
| Mobile Application | No |
Frequently Asked Questions
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.
Reviewers rate Direct deposit files highest, with a score of 10.
The most common users of Netchex are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Netchex has gained popularity among users for its payroll services and robust HR support functions. Users have found the excel spreadsheets provided by Netchex to be highly efficient and user-friendly. While some users have experienced longer response times when seeking help, the company has been actively working on improving their response time, which has shown positive results in recent weeks.
Netchex is commonly used as an HRIS and payroll vendor, allowing users to easily track paid time off, benefits, and traditional payroll functions. Many users have successfully resolved tax reporting issues with the help of Netchex. The platform is widely adopted across organizations for payroll and time management, simplifying the payroll process and increasing efficiency.
The ease of use of Netchex has led users to extend its functionality by adding performance management features to track employee training, time-off, and overall performance. However, there is room for improvement in terms of integration with other programs like Dealertrack to enhance communication between systems.
While some users have expressed the need for improved support from Netchex, including extended availability beyond regular business hours, many others who switched from Paychex have reported higher satisfaction levels with Netchex. They appreciate the faster response times and access to a dedicated group of people for payroll assistance.
Netchex offers a user-friendly online portal that allows employees to access their payroll information conveniently, eliminating the need for paper check stubs. The platform has greatly improved communication between companies and employees, particularly benefiting seasonal employers with multiple locations.
Overall, Netchex's all-inclusive features such as timecards, payroll management, employee file storage, reports, and performance reviews have proven highly beneficial for users across organizations. It acts as a comprehensive tool for HR and payroll needs, providing easy access to employee information, benefits, deductions, and streamlining onboarding processes.
Responsive Customer Service: Several users have praised the A+ customer service team at Netchex for their high level of responsiveness and availability. Customers appreciate that the team is always ready and available to assist them, indicating a commitment to providing prompt support.
Smooth Integration: Many users have appreciated the quick integration process of the Netchex product. They found that the implementation was smooth and efficient, suggesting that it was seamlessly integrated into their existing systems without any major issues.
User-Friendly Interface: The user interface of Netchex has been widely praised by reviewers. Users find it to be user-friendly with a modern and visually appealing design. This indicates that the product offers an intuitive and easy-to-navigate interface, making it convenient for both users and account managers.
Cons:
- Outdated and buggy open enrollment process: Several users have expressed frustration with the outdated and buggy open enrollment process for benefits management, suggesting that it needs to be updated for a smoother user experience.
- Need for improvement in scheduling feature: Some users feel that the scheduling feature still needs improvement, indicating that there are certain functionalities or options missing that would enhance their ability to effectively manage employee schedules.
- Lack of robustness in employee search filter option: Users have found the employee search filter option on the main employee page to be lacking in robustness, suggesting that its functionality should be improved to provide more accurate and efficient search results.
Attribute Ratings
Reviews
(1-24 of 24)Companies can't remove reviews or game the system. Here's why
October 31, 2023
CONSIDERING NETCHEX - PLEASE READ
PAYROLL, TIMECLOCK, COMPANY MESSAGES, AND USE SEVERAL OF THEIR SERVICES
October 16, 2023
We Love Netchex!!!
We use Netchex daily for many different things. I especially love how all of the employee information, benefits, payroll, tax forms, etc. are all in one place. I'm also a big fan of all of the training resources that are available to users.
August 08, 2023
Netchex is a great product for a good value!
We have used Netchex for eight years for all personnel and payroll, including NetBenefits. It is an important tool to track employee payroll records and rates. They are very responsive to issues or questions. Love all the reports as well. They were very quick to initiate reports for our PPP Loan document needs. Lots of great info in Netchex University as well!
April 29, 2023
Netchex all the way!
Netchex is our payroll process, employee record, human resource go to for the entire company. Want to dive into your payroll expense, Netchex is the way to go. So many reports, options, labor distribution allocation, and so much more are offered and easy to use with Netchex.
October 27, 2022
Excellent Service focused on delivering value
Score 10 out of 10
Vetted Review
Verified User
When we started with Netchex we just used the payroll and benefits. Because of its ease of use we have also added Performance management. It has essentially given us an on-line version of an employee file. We can track training and when it expires (which was always cumbersome), how employees are doing, time-off, and of course payroll and benefits.
September 27, 2022
Convenient and Easy to Use!
Netchex helps us with many different functions like timecards, payroll, storing employee files for easy access, reports, and performance reviews. It is an easy and convenient app to use for employees and employers alike. It allows different levels of access, and the company can determine what employees get access to and how much we want to put in their hands.
August 29, 2022
Unhappy Netchex Support User
Score 1 out of 10
Vetted Review
Verified User
We are a Dealertrack customer and were forced to integrate with Netchex. Netchex/Dealertrack need to work on their integration and perfect the communication between the two programs. Netchex has a decent product, however, they need to beef up their support. Support is only available during regular business hours. Our company works more than just regular business hours and this is an inconvenience.
June 22, 2022
Great product overall
I use Netchex to run payroll for one of our newer restaurants. We also run reports to use for our benefit accounts. So far the product has been great and we have had no problems using the system. The Netchex team has been great at helping us with the onboarding of their system as well.
Score 10 out of 10
Vetted Review
Verified User
Netchex is used for Payroll Services and also has great HR support functions and the excel spreadsheets are by far the best that I have used in several years. In the first couple of cases I had at the beginning of this year, the response time took way too long to get help. The response time on one case was 2 days. In the last several weeks Netchex response time has been getting better. Other than a couple of cases Netchex has been great and I would be happy to refer to another company.
April 11, 2022
Its only been a short time, but already impressed!
Score 10 out of 10
Vetted Review
Verified User
We just recently switched from Paychex to Netchex and although it's only been a couple of weeks, I am extremely satisfied with Netchex. I have asked questions and needed assistance and got it within just several minutes.....unlike with Paychex where I would wait days for a response. I like the fact that I have a group of people that can help with my payroll issues instead of just one person. Each of my employees can access their own payroll information, or I can access it for them which eliminates the need for paper check stubs. The Netchex online portal is very user-friendly.
March 25, 2022
Reliable
Score 10 out of 10
Vetted Review
Verified User
Our Non-profit school just started using Netchex for Payroll; it has been an easy transition for our staff and accounting department. The ability of our hourly workers to "clock in" on their mobile devices is so convenient. Knowing that our accounting department no longer has to issue W-2s each year is a huge benefit. I'm looking forward to learning all that Netchex has to offer.
February 25, 2022
I Would Recommend Netchex to Anyone Who Wants Their Experience Managing Employees Within a Software To Be Easier!
Score 9 out of 10
Vetted Review
Verified User
We use Netchex for the entire employee life-cycle, hiring, onboarding, payroll, and performance reviews. It is incredibly user-friendly and saves us so much time because of how well information flows from different areas of the software. No paper! Before we were having to track down so much information manually and now Netchex does the work for us. It has been incredibly helpful to have a one-stop-shop for all things employee-related.
We are currently using Netchex across our entire organization from admin to end user access for payroll and time management. When it comes to process payroll for our company Netchex makes it easy and efficient.
December 02, 2021
Netchex is a payroll game changer!
Score 9 out of 10
Vetted Review
Verified User
Netchex is our HRIS and payroll vendor. It was the smoothest implementation I have ever been a part of. The implementation team was dedicated and available through the entire process. Now that our entire organization is using it, we are able to track paid time off, benefits as well as traditional payroll functions. We were having problems with tax reporting from our previous vendor. Netchex has helped us get back on track.
November 19, 2021
Very happy with Netchex
We use Netchex for all of our payroll and human resource needs.
November 12, 2021
Netchex is a Keeper!
We are using Netchex for all of our HR & Payroll needs. 2021 is our first year using Netchex and we have found it to be user-friendly and it has helped us streamline onboarding and reporting and has improved our employee communication.
November 12, 2021
Netchex has your back!
I am utilizing Netchex to process payrolls, new hires, terminations, benefits, and reports.
August 31, 2021
Netchex - So Much More Than a Payroll Processor
Score 9 out of 10
Vetted Review
Verified User
We use Netchex across our entire organization for our payroll and HR needs. The payroll component is extremely easy to use and allows our timecards to be pulled in making it convenient. All employee-related information related to payroll, benefits, and deductions is easily accessible.
August 05, 2021
Netchex - An All In One HR Option
Score 10 out of 10
Vetted Review
Verified User
We switched to Netchex in November of 2020. Netchex is a great all-inclusive option for not only my managers but all of the employees. The employee self-service allows the employees to make changes as they need to without having to complete forms and submit them to HR. Payroll is super easy and pulls in the timecards without having to go anywhere else to do that.
July 25, 2021
Nifty Netchex!!
Score 10 out of 10
Vetted Review
Verified User
Both of our facilities use Netchex for all our payroll/HR needs. The HR department along with each of our employees have access for daily use. The ease of the system is welcoming and convenient. All employee related information, payroll, benefits, deductions, etc. are reported and easily accessed for our entire organization.
July 23, 2021
Honest Review
We use Netchex company-wide. Due to our recent rapid growth, Netchex allows for better communication between company and employee.
March 26, 2020
Great payroll solution for a small or mid-sized company! Customer Support is top-notch!
We are a seasonal employer with upwards of 750 staff during the summer months in 25 different locations throughout the US. We implemented Netchex across our entire organization in 2018. Netchex has helped us better track time and attendance and provides our employees with transparency of their wages.
December 11, 2018
good payroll system
It is used by our accounting office for company payroll. It enables us to process employee payroll without adding additional personnel. It has the capability of creating payroll records for hourly, salaried, and commission based employees. It also has mechanisms for adding payroll deductions for various types of insurance, holiday pay, vacation, taxes, and voluntary deductions.
November 12, 2018
Netchex is the MVP in HRIS!
Score 9 out of 10
Vetted Review
Verified User
We use Netchex company wide. Each employee may log in and review their demographic data, check history, W2s and more! We in the HR department use it daily for payroll, benefits, PTO accruals and all matters related to employees. Netchex is a powerful HRIS system and has been great for us!