Overview
What is Netchex?
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.
CONSIDERING NETCHEX - PLEASE READ
We Love Netchex!!!
Netchex is a great product for a good value!
Netchex all the way!
Excellent Service focused on delivering value
Convenient and Easy to Use!
Unhappy Netchex Support User
Great product overall
Netchex is a great Payroll and HR product with great customer service. Excel Reports are easy to create and is very user friendly
Its only been a short time, but already impressed!
Reliable
I Would Recommend Netchex to Anyone Who Wants Their Experience Managing Employees Within a Software To Be Easier!
Great HRIS and Great Customer Service! You won't be disappointed!
Netchex is a payroll game changer!
Very happy with Netchex
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (16)10.0100%
- Benefit plan administration (13)9.797%
- Pay calculation (16)9.797%
- Off-cycle/On-Demand payment (11)9.090%
Reviewer Pros & Cons
Pricing
What is Netchex?
Netchex is a HR, payroll, and tax administration software platform with solutions dedicated to recruitment, hiring, and onboarding as well as payroll, tax compliance, HR, time/attendance, benefits management, and analytics for these areas.
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Features
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 9.7Pay calculation(16) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 7.2Support for external payroll vendors(5) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 9Off-cycle/On-Demand payment(11) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 9.7Benefit plan administration(13) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 10Direct deposit files(16) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 9.6Salary revision and increment management(11) Ratings
Salary revision is the ability to modify individual employee pay.
- 8.1Reimbursement management(7) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Netchex?
Recruiting, Hiring, & Onboarding
Applicant tracking system with integrated onboarding platform.
Payroll & Tax Compliance
Manage direct deposit and more, automatic tax filing, compliance features.
Human Resources
Self-service HR management dashboards, reporting, and analytics.
Time & Attendance
Time tracking and daily attendance tools which complement payroll.
Benefits
Its suite of benefits management and administration tools.
Reporting & Analytics
Features a report-builder with point-and-click features for customizable analytics.
ACA
A dashboard intended to help users manage their compliance with the Affordable Care Act requirements.
Netchex Competitors
Netchex Technical Details
Operating Systems | Unspecified |
---|---|
Mobile Application | No |
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(30)Community Insights
- Business Problems Solved
- Pros
- Cons
Netchex has gained popularity among users for its payroll services and robust HR support functions. Users have found the excel spreadsheets provided by Netchex to be highly efficient and user-friendly. While some users have experienced longer response times when seeking help, the company has been actively working on improving their response time, which has shown positive results in recent weeks.
Netchex is commonly used as an HRIS and payroll vendor, allowing users to easily track paid time off, benefits, and traditional payroll functions. Many users have successfully resolved tax reporting issues with the help of Netchex. The platform is widely adopted across organizations for payroll and time management, simplifying the payroll process and increasing efficiency.
The ease of use of Netchex has led users to extend its functionality by adding performance management features to track employee training, time-off, and overall performance. However, there is room for improvement in terms of integration with other programs like Dealertrack to enhance communication between systems.
While some users have expressed the need for improved support from Netchex, including extended availability beyond regular business hours, many others who switched from Paychex have reported higher satisfaction levels with Netchex. They appreciate the faster response times and access to a dedicated group of people for payroll assistance.
Netchex offers a user-friendly online portal that allows employees to access their payroll information conveniently, eliminating the need for paper check stubs. The platform has greatly improved communication between companies and employees, particularly benefiting seasonal employers with multiple locations.
Overall, Netchex's all-inclusive features such as timecards, payroll management, employee file storage, reports, and performance reviews have proven highly beneficial for users across organizations. It acts as a comprehensive tool for HR and payroll needs, providing easy access to employee information, benefits, deductions, and streamlining onboarding processes.
Responsive Customer Service: Several users have praised the A+ customer service team at Netchex for their high level of responsiveness and availability. Customers appreciate that the team is always ready and available to assist them, indicating a commitment to providing prompt support.
Smooth Integration: Many users have appreciated the quick integration process of the Netchex product. They found that the implementation was smooth and efficient, suggesting that it was seamlessly integrated into their existing systems without any major issues.
User-Friendly Interface: The user interface of Netchex has been widely praised by reviewers. Users find it to be user-friendly with a modern and visually appealing design. This indicates that the product offers an intuitive and easy-to-navigate interface, making it convenient for both users and account managers.
Cons:
- Outdated and buggy open enrollment process: Several users have expressed frustration with the outdated and buggy open enrollment process for benefits management, suggesting that it needs to be updated for a smoother user experience.
- Need for improvement in scheduling feature: Some users feel that the scheduling feature still needs improvement, indicating that there are certain functionalities or options missing that would enhance their ability to effectively manage employee schedules.
- Lack of robustness in employee search filter option: Users have found the employee search filter option on the main employee page to be lacking in robustness, suggesting that its functionality should be improved to provide more accurate and efficient search results.
Attribute Ratings
Reviews
(1-3 of 3)- Very knowledgeable on subjects ask
- Customer Service does a great job
- Cost is very affordable
- Reports are easy to create in PDF or Excel
- Response Time
- Payroll
- HR Support
- Easy to understand and work with
- Pay calculation
- 100%10.0
- Off-cycle/On-Demand payment
- N/AN/A
- Direct deposit files
- 100%10.0
- Lower Cost Payroll Sevices
- Employee Friendly
- Great Excel Report For Labor Cost
- Payroll
- HR Support
- Reports
- Excel Reports
- None at the moment
- Price
- Product Features
- Product Usability
- Product Reputation
- Don't know
Day 7: Training and Company Design Call
Day 14: Provided Deductions, Direct Deposit, and Last Qtr's Completed Balances
Day 30: Ran A Mock Payroll
Day 40: Live With First Payroll
- Verifing and Making Correction To Entries Entered In By Netchex.
- Reports
- Employee Information: Adding, Changing and Terminations
- OSHA Reporting
- Payroll
- None
- A+ Customer Service team that is always ready and available.
- Quick integration
- User Friendly
- New age a cool design and lots of features to choose from.
- Scheduling I feel still needs a little work, if you use that feature.
- Open enrollment for benefits management is a little archaic. Needs to be updated bad and has lots of bugs.
- Timecard system needs to be updated.
- Payroll
- Time Keeping
- Benefits management
- Pay calculation
- 100%10.0
- Support for external payroll vendors
- 80%8.0
- Off-cycle/On-Demand payment
- 90%9.0
- Benefit plan administration
- 60%6.0
- Direct deposit files
- 100%10.0
- Salary revision and increment management
- 100%10.0
- Reimbursement management
- 20%2.0
- Netchex helps us be more efficient when process payroll therefore saving us time.
- Netchex reduces the need for multiple platforms, saving money!
- Netchex always stays current with new efficient ways of doing things.
- HRIS
- Payroll
- Benefits
- Reporting
- PTO
- We may start using Netinsights
- Price
- Product Features
- Don't know
- Making employee changes
- Running payroll
- Onboarding
- PTO
- Reporting
Great payroll solution for a small or mid-sized company! Customer Support is top-notch!
- My Netchex Service Team is very responsive and friendly. They are willing and able to spend the amount of time needed on one call to troubleshoot most problems or answer questions.
- Their recent updates to the employee dashboard have been well-received by our seasonal team. Employees are able to quickly find what they are looking for which has minimized the amount of requests that my team receives regarding questions on pay or updating personal information.
- Online W-2 forms have been a game-changer for us since moving to Netchex. Our staff tend to move around a lot and most do not get the mailed copy of their W-2. The electronic consent has saved me hours and hours of time.
- Each summer, I upload 400+ new employees into the Netchex system. There are a few areas of the system that do not have an option to do a bulk update/change for those new staff. One of them is the time & attendance web time-clock assignment. I have to go into each individual employee file and take 3-5 clicks to get their timecard set up.
- Netbenefits is still hard to navigate as an administrator and an employee. It doesn't have the updated look like the rest of the employee self-service dashboard. It would be great for this to be updated and to also be easier to use for the employee by offering a way for the employee to click on plan documents in the system.
- Prior to Netchex, we were using Excel spreadsheets to track employees' in/out times. Considering our seasonal hourly payroll is our largest expense line item, every minute counts. Netchex has helped us save tens of thousands of dollars by being able to better track when our employees are actually working.
- Retaining our seasonal employees for multiple seasons is very important to us. I believe that employees are more willing to return if they feel valued and trust the employer. Netchex has helped us build trust with our employees with transparent timekeeping.