Upgrade to Call Center
Rating: 9 out of 10
March 10, 2017
JG
Vetted Review
Verified User
1 year of experience
Starting at $30 per month
View Pricing Overview
What is NetFortris?
NetFortris provides business phone systems using Polycom and Yealink IP phones. They offer three subscription-based pricing plans, all including unlimited VoIP and desktop phone options. Advanced plans include other features such as video collaboration, softphone, and on-demand recording.
Learn from top reviewers
Play with the cloud (communication)
Rating: 7 out of 10
June 21, 2022NetFortris solutions are creative, adaptive, and closely integrated, resulting in a single, end-to-end voice, data, video, and implementation architecture. NetFortris Unified ...
Verified user
Analyst
2 years of experienceFonality Review
Rating: 4 out of 10
September 20, 2019It is used across the whole organization. It is great for creating different schedules based on different regions of clients.
Verified user
Account Manager
2 years of experienceLow-cost on premise IP PBX with less than stellar support
Rating: 5 out of 10
July 3, 2019We are using NetFortris Fonality on-premise phone servers at a client office of about 40 users. This is backed by a traditional copper PRI to support the voice needs of a smal...
Patrick Plaisance
Consultant - Information Technology
CTO (Chief Technical Officer)
Pachyderm Consulting
10 years of experienceMy year and a half with Fonality
Rating: 1 out of 10
September 28, 2018Everyone in our company (5 individuals) uses NetFortris. We purchased NetFortris, when it was Fonality, along with compatible handsets after our previous phone system, a tradi...
Matthew Guerra
Employee - Other
Associate Attorney
Law Office of John J. Randall, IV
1 year of experienceIt truly is the Hud!
Rating: 10 out of 10
April 20, 2018We use NetFortris to handle all of our calls, to allow us to transfer calls, pull calls, and monitor calls. It syncs with our Outlook contacts and allows us to communicate on ...
Bill Boykin
Account Manager - Customer Service
Account resolution
Funding Metrics LLC
3 years of experienceDisappointed User
Rating: 3 out of 10
July 11, 2017Fonality is our sole provider of VOIP for our insurance agency. We use the system to support our sales effort and customers service. We use the phone system to do outbound tel...
Andre Garner
C-Level Executive - Corporate
Allstate Insurance Exclusive Agent
Garner Agency
3 years of experienceMy happy experience with Fonality
Rating: 10 out of 10
July 5, 2017We use Fonality to save every sensitive phone call we have. The whole company is using it. We share it in every business unit we have. One of the key functionalities for us is...
Claudio Hoffer
Administrator - Information Technology
Business Development
BRADLEY, DENKOVICH & KARAYIANNIS, P.C.
4 years of experienceSmall Business - First Phone System
Rating: 8 out of 10
April 25, 2017We are a small operation and use it for inbound and outbound customer/vendor contact, and internal communication.
A great (but not perfect) hosted VoIP option
Rating: 7 out of 10
March 17, 2017We use Fonality as our division's main phone system. I had used Fonality in the past and was pleased with their service. But the technology and transparency it allows aligns w...
Verified user
Director
5 years of experienceGreat!
Rating: 7 out of 10
March 17, 2017I use Fonality to give customers automated information via telephone and to encourage them to make their purchase online through our website.
Verified user
Manager
4 years of experienceGreat product. I can't imagine by business without Fonality.
Rating: 8 out of 10
March 13, 2017It is being used for the company. We are a virtual company at this time and it is great for the messaging and helps me to manage my team remotely. It would be terrible without...
Verified user
Administrator
2 years of experienceFonality on campus at SEA
Rating: 8 out of 10
March 10, 2017Fonality is the telephone PBX provider for Sea Education Association, an internationally recognized leader in undergraduate ocean education in Falmouth, MA. Using an onsite se...
Ed Dennen
Administrator - Information Technology
Network Administrator
The Dennen Group
8 years of experienceTAC loves Fonality!
Rating: 8 out of 10
March 10, 2017We use fonality throughout our entire business, which has offices in Connecticut, Indiana, and Texas. Fonality allows us to seamlessly transfer calls or have group meetings as...
Maggie Worthington
Manager - Finance and Accounting
Director of Sales and Marketing
The Allocation Company, Inc.
1 year of experienceUpgrade to Call Center
Rating: 9 out of 10
March 10, 2017We are a kayak company and primarily use it for booking tours in our office. The softphone feature was key so we could also take calls in our shop using an USB headset. The in...
Joseph Greaney
Administrator - Marketing
Community Outreach Coordinator
Everyday California
1 year of experienceFonality Cloud based PBX worth a look
Rating: 8 out of 10
March 7, 2017Fonality is used across our entire organization. It allows us to fold in remote users all over the US.
Verified user
Executive
6 years of experience
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Pricing
Hybrid Software Subscription (Required with Hybrid Premise)
$14.99
On Premise
per user, per month
Essentials Edition
$19.99
Cloud
per user, per month
Professional Edition
$24.99
Cloud
per user, per month
Entry-level set up fee?
- $5 per userRequired
For the latest information on pricing, visithttp://www.fonality.com/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $30 per month
Product Demos
NetFortris Product Spotlight - Comm-unity HUDWeb Demo
YouTube
Features
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Product Details
- About
- Integrations
- Competitors
- Tech Details
- FAQs
What is NetFortris?
Rated PCMag's Editors' Choice for Business VoIP 2016, NetFortris (formerly Fonality) is a leading business phone system provider that bundles its unified communications software for a complete business communications solution. NetFortris says it is known for:
- Innovating with Heads Up Display (HUD) so users can see who's available, chat, audio and video conference, record calls on the fly, and more
- Building in fundamental call center features like simple queues
- Offering advanced features that make enterprise-level call center available at the fraction of the price
- Including a web phone and mobile app at no additional cost
- Lowering costs with unlimited calling plans between the U.S. and more than a half dozen other countries and territories
- Providing 24/7 support - even on holidays
- Transparency: if there is an issue, they'll tell users
NetFortris Features
Cloud PBX Features
- Supported: Hosted PBX
- Supported: Multi-level Interactive Voice Response (IVR)
- Supported: Call reports
- Supported: Directory of employee names
Call Management Features
- Supported: Answering rules
- Supported: Call recording
- Supported: Call park
- Supported: Call screening
- Supported: Message alerts
VoIP system collaboration Features
- Supported: Video conferencing
- Supported: Audio conferencing
Mobile apps Features
- Supported: Mobile app for iOS
- Supported: Mobile app for Android
Additional Features
- Supported: Heads Up Display (HUD) UC applications
- Supported: 100+ Business Phone System Features
- Supported: Softphone (Included)
- Supported: Voicemail Transcription
- Supported: Call Center Software (Built-in)
- Supported: On Demand Recording / Record All
- Supported: Paperless Fax / FaxLync
- Supported: 24/7 Support
NetFortris Screenshots
NetFortris Video
Watch What is NetFortris?
NetFortris Integrations
- Salesforce Sales Cloud
- Box
- Twilio Zipwhip (discontinued)
- Intellinote
- Snap Recordings
- Allstate eAgent
- Blitz Lead Manager
NetFortris Competitors
NetFortris Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Mac |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global (99 countries and territories) |
| Supported Languages | English |
Frequently Asked Questions
NetFortris provides business phone systems using Polycom and Yealink IP phones. They offer three subscription-based pricing plans, all including unlimited VoIP and desktop phone options. Advanced plans include other features such as video collaboration, softphone, and on-demand recording.
NetFortris starts at $30.
Reviewers rate Directory of employee names highest, with a score of 10.
The most common users of NetFortris are from Small Businesses (1-50 employees).
NetFortris Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 40% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 10% |
Comparisons
Compare with
Reviews and Ratings
(162)Reviews
(1-16 of 16)Companies can't remove reviews or game the system. Here's why
Fonality - cost effective, user-friendly, and best choice for VoIP calls.
Rating: 8 out of 10
January 20, 2017
Verified User
Vetted Review
Verified User
1 year of experience
Fonality is a simple VoIP solution that works.
Rating: 8 out of 10
October 14, 2016
Verified User
Vetted Review
Verified User
5 years of experience
Do your research. You get what you pay for.
Rating: 3 out of 10
July 19, 2016
Verified User
Vetted Review
Verified User
4 years of experience
We all love Fonality at the company
Rating: 9 out of 10
December 23, 2015
RL
Vetted Review
Verified User
4 years of experience
A system that is has it's flaws but can be a great product if worked on.
Rating: 4 out of 10
August 19, 2015
Verified User
Vetted Review
Verified User
1 year of experience
7 years with Fonalilty for a small/medium size business
Rating: 10 out of 10
March 18, 2015
GF
Vetted Review
Verified User
7 years of experience
Fonality is our choice as a Call Center Solution.
Rating: 9 out of 10
December 18, 2014
MA
Vetted Review
Verified User
7 years of experience
Phone-tastic
Rating: 8 out of 10
September 18, 2014
CS
Vetted Review
Verified User
4 years of experience
Fonality Review
Rating: 7 out of 10
August 05, 2014
EL
Vetted Review
Verified User
2 years of experience
The low-down on Fonality
Rating: 7 out of 10
August 01, 2014
RS
Vetted Review
Verified User
5 years of experience
Fonality, fit or flop?
Rating: 6 out of 10
July 29, 2014
Verified User
Vetted Review
Verified User
2 years of experience
Fonality - A shining jewel among a rocky landscape!
Rating: 9 out of 10
July 25, 2014
KH
Vetted Review
Verified User
2 years of experience
Fonality, Low cost, good features
Rating: 9 out of 10
July 25, 2014
IS
Vetted Review
Verified User
3 years of experience
Pound-For-Pound, VoIP Knocks Out PBX
Rating: 10 out of 10
June 10, 2014
RK
Vetted Review
Verified User
4 years of experience
Fonality Review
Rating: 9 out of 10
June 02, 2014
JH
Vetted Review
Verified User
1 year of experience