NetForum by Community Brands Reviews

7 Ratings
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Score 6.6 out of 100

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Jeanette Gass | TrustRadius Reviewer
December 12, 2017

Good for Data Collection

Score 7 out of 10
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Abila netFORUM Enterprise is being used across the organization to house membership and invoicing data. It allows all employees to have access to the membership information and keeps contact information, award recognition, items purchased, etc., in one place. It helps employees to have a central access point for member information and to be able to run queries and reports to provide a bigger picture of the data.
  • Can store a lot of information. There are many different modules and each module has a lot of spaces for details such as birthday, gender, spouse and children's names, emergency contact information, photos and more.
  • Can be linked to our internal systems. Our awards system is run through our organization's website but the winners are sent to netFORUM so that their records indicate the awards and distinctions they have achieved without us having to manually enter all of these.
  • Can provide a lot of reporting information which is useful for data collection or year-end reporting needs.
  • The queries and reports are not user-friendly. One really needs to understand the search terminology to run queries and reports.
  • There is no way to prevent duplicates so if someone enters an updated address for a member but creates a new record instead of updating the current record, there are now two records for that person which makes some of the data difficult to sift through.
  • Linking members to their organization is difficult because if someone enters an organization slightly differently from the way it is registered in netFORUM, the person will not be linked to the organization and the reports that say how many members come from a specific institution is now inaccurate.
netFORUm is generally good for small to medium membership organizations but can definitely pose problems in the amount of data and the reporting tools as the membership grows.
Read Jeanette Gass's full review

NetForum by Community Brands Scorecard Summary

About NetForum by Community Brands

NetForum is a feature-rich association member management system. From member management to credentialing and fundraising, NetForum is an open platform for integrating best-in-class providers.

NetForum by Community Brands Features

Has featureCredentialing Engine
Has featureFundraising Management
Has featureMember Management
Has featureMember Scoring
Has featureProcess Automation
Has featurePayments
Has featureAccounting
Has featureReporting

NetForum by Community Brands Competitors

NetForum by Community Brands Technical Details

Operating Systems: Unspecified
Mobile Application:No