Overview
What is Netrix Global - Service Desk Outsourcing?
Netrix's Enterprise Service Desk enables the user to leverage customer support services based on the Information Technology Infrastructure Library (ITIL) framework. Alternately, the Netrix IT Help Desk desktop support accelerates the customer's team’s ability to identify, respond to and recover…
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What is Netrix Global - Service Desk Outsourcing?
When a service is interrupted or
a device fails to deliver its expected performance, Netrix Global’s
ITIL incident management can be used as a single point of contact. Because the Netrix
Global team is dedicated to using a people approach with their solutions, their ITIL problem management focuses solely on the end user. They provide support resources that are relevant to the user's business goals and technology to
maximize productivity and reduce downtime.
