NETSCOUT nGeniusONE

NetScout nGeniusONE has been widely adopted by multiple departments within companies, especially by operation teams responsible for managing and operating infrastructures like networks and data centers. Users have found this software to be immensely helpful in monitoring service performance and supporting root cause analysis for network performance degradation and outages. With the implementation of nGeniusONE, the system has been effectively operationalized into a monitoring solution for all IT organizations within the company. It enables the baseline of applications, facilitating alerting and reporting for further investigation of issues. The deep packet inspection capabilities of nGeniusONE trace connectivity between clients, providing detailed information on packet drops and potential reasons behind them, as well as other parameters related to network functioning. This feature greatly improves network stability and generates triggers and alarms for packet drops caused by connectivity issues or link flaps. Moreover, nGeniusONE acts as a valuable monitoring tool for enterprise or large organizations by identifying network problems and potential losses through the analysis of network connectivity and stability. It is also utilized to monitor multiple links between branch offices to ensure traffic flows correctly and within an acceptable timeframe. The software provides a user-friendly graphical interface that displays easy-to-interpret traffic statistics, allowing engineers to delve deeper into packets when necessary. nGeniusONE proves particularly useful when troubleshooting network issues since it provides metadata and packet-level data, granting better visibility into network activities. Dashboards can be easily set up for quick views into the network, while utilization of baselines helps identify abnormal behavior. If further analysis is required, packet level data can be exported and sent accordingly. With its extensive use cases such as bandwidth capacity management, analysis of top talkers and applications, VoIP call analysis, SharePoint traffic analysis, NetFlow analysis at every site, and data center packet capturing, NetScout nGeniusONE is globally employed at over a thousand locations for comprehensive network traffic analysis. It is leveraged not only by the Telecom department but also by the applications departments and service desk for initial incident triage.