Name: Netsmart myUnity (DeVero)
Rating: 5 (2 reviews)
Author: Netsmart Technologies

Help Desk

Live Chat

Web and Video Conferencing

Customer Support

AI Development

Functional Testing

Performance Testing

Development

Business Intelligence (BI)

Collaboration

Data Analytics  and BI Services

Dropshipping

Integrated Workplace Management (IWMS)

Intellectual Property (IP) Management

Policy Management

Privacy Policy Generators

Enterprise

Accounting

Online Trading

Finance and Accounting

Applicant Tracking

Corporate Learning Management

Course Authoring

Employee Performance Management

HR Management

Payroll

Talent Intelligence

Talent Management

Workforce Analytics

Workforce Management

Human Resources

API Management

Cloud Storage

Configuration Management Databases

Consulting and Advisory Services

Container Management

Data Center Virtualization

DevSecOps

Distributed Denial of Service (DDoS) Protection

Fraud Detection

Infrastructure-as-Code (IaC)

Integration Platform as a Service (iPaaS)

Intranet

IoT Device Management

Managed Private Cloud

Network Performance Monitoring

Output Management

Secure Email Gateway

Software Components

System Monitoring

Technology Scouting Software

Tower Servers

Information Technology

A/B Testing

AI Image Generation

Ad Serving & Retargeting

All-in-One Marketing

Content Management

Email Deliverability

Email Marketing

Headless CMS

Marketing Automation

Mobile Advertising

Social Media Advertising

Social Media Management

Survey & Forms Building

Web Analytics

Marketing

Project Management

Professional Services

Customer Relationship Management (CRM)

Government Contracting

Sales Engagement

Sales

Secure Access Service Edge (SASE)

Security

Church Management

Commercial Drone

Dental

Digital Forensics

Geographic Information

Home Health Care

Insurance Claims Management

Physical Therapy

Vertical-Specific

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### Clinical Documentation
User feedback on Netsmart myUnity (DeVero)'s clinical documentation varies significantly. While some users appreciate the ease of accessing and entering patient information, others express frustration with glitches in the system and challenges in data organization. The system's ability to capture necessary data efficiently is praised, but concerns about reporting functionalities and the overall intuitiveness of the system persist. Users highlight the importance of timely and accurate documentation for effective communication and patient care coordination.

### Patient Management
Users generally express mixed opinions on Netsmart myUnity (DeVero)'s patient management capabilities. While some users appreciate the ease of documentation and real-time patient information visibility, others highlight challenges such as issues with care plans not transferring smoothly and difficulties in moving visits between days. Despite ongoing efforts to address these issues, user feedback indicates room for improvement in the patient management aspect of the platform.

### Home Health Care Operations
Users have highlighted the flexibility provided by myUnity in supporting additional services such as Alzheimer's/Dementia and Opioid reduction programs within the home and inpatient unit environments. However, concerns have been raised regarding the need for streamlining processes, particularly in Hospice abstraction across different patient settings. Despite some positive feedback on the system's real-time patient information visibility and ease of documentation, there are calls for improvements in data consistency and workflow efficiency to enhance the overall home health care operations experience.

### Staff and Clinician Workflow
Users consistently highlight the ease of use and efficiency of Netsmart myUnity (DeVero) in managing staff and clinician workflows. The system's ability to streamline scheduling, documentation, and caregiver requirements is commended for enhancing operational effectiveness. While some users have reported minor challenges with certain functionalities, overall, the platform is recognized for its user-friendly interface and real-time access to critical patient information. The ongoing efforts to address user feedback and improve the system demonstrate a commitment to optimizing staff and clinician workflow experiences.

### Scheduling and Time Management
Users generally find that Netsmart myUnity (DeVero) significantly streamlines scheduling and ensures timely documentation and communication with field staff. The system's scheduling and time management capabilities are praised for their ability to enhance compliance, match caregivers' qualifications with clients' needs, and facilitate efficient coordination among different specialties. Despite some challenges in the process from admission to claim dropping, users appreciate the system's support in meeting compliance requirements and improving the quality of care provided to patients. The ability to adjust care priorities effectively and on a timely basis is highlighted as a key strength of Netsmart myUnity (DeVero) in managing scheduling and time-related tasks.

### Training and Support
Reviewers have expressed mixed opinions about Netsmart myUnity (DeVero)'s training and support capabilities. While some users appreciate the ease of use and the ability to train new staff efficiently, others have highlighted challenges such as lack of proper training, issues with documentation, and difficulties in information transfer within the system. The need for stronger project management skills during implementation and a phased rollout approach have been recommended to enhance the training process for clinicians and providers. Users have emphasized the importance of multiple touches for training before system go-live to ensure a smoother transition and effective utilization of the platform.

### Technology and Integration
While some users appreciate the cloud-based real-time access and user-friendly features of Netsmart myUnity (DeVero), others find challenges in understanding the flow of data within the system. The platform's ability to automate processes and offer customization options for different devices like iPads and laptops is acknowledged positively by some, yet concerns about interface installation time and data integration with other systems remain prevalent among users. In essence, the technology and integration aspects of Netsmart myUnity (DeVero) evoke a range of opinions from its user base.

### User Experience and Usability
Users' feedback on Netsmart myUnity (DeVero)'s user experience and usability is quite polarized. While some users find the system easy to navigate and appreciate features like auto-save functionality and cloud-based access, others express frustration with the platform's lack of customization options, challenging readability of documentation, and issues with data transfer between different sections. The consensus seems to be that while some users find the system intuitive and user-friendly, others encounter significant hurdles that impact their overall experience with the software.

Based on user reviews, the most common recommendations for both MyUnity and NetSmart are to thoroughly test the system and ensure comfort with technology before adopting it. Users suggest that clinicians should take the time to thoroughly test the system and become comfortable with its technology before implementing it. This recommendation emphasizes the importance of a comprehensive testing phase to ensure smooth adoption and minimize disruptions.

Another common recommendation is to have a robust training and implementation plan in place for both MyUnity and NetSmart. Users recommend having a well-developed training and implementation plan to adequately prepare users for using the system effectively.

Additionally, some users suggest exploring alternatives or seeing the product firsthand in a live environment before making a final decision on either MyUnity or NetSmart. This recommendation encourages potential users to thoroughly evaluate their options and assess how well each product aligns with their organization's needs before committing to a particular software solution.

It is worth noting that some users also specifically highlight the ease of use from an HR/Coordinator point of view for NetSmart, while others mention the importance of accuracy and consistency in clinical documentation. However, these recommendations were not as frequently mentioned as the ones listed above.

Netsmart myUnity (DeVero) is an integrated enterprise platform specifically designed to support post-acute care settings, including home care, hospice, and senior living. This highly scalable solution caters to businesses of all sizes, ranging from individual locations to multiple sites. It serves professionals in the home care, hospice, and senior living industries by providing user-friendly access to clinical information, robust analytics, seamless connectivity, population health management, and efficient electronic referral management.

## Key Features

**Scalable Platform**: According to the vendor, myUnity offers a flexible and scalable platform that can meet the unique needs of post-acute care settings, whether it's a single location or multiple locations. It empowers organizations to effectively manage and access critical information across various care settings, including home care, hospice, and senior living.

**User-Friendly Design**: The vendor claims that myUnity features an intuitive and streamlined interface, ensuring that clinical staff can easily access the necessary information at the right time. The design focuses on optimizing workflow efficiency and reducing administrative burden, allowing staff to prioritize patient care.

**Value-Based Care Support**: According to the vendor, myUnity provides comprehensive support for value-based care initiatives through a range of features. It includes powerful analytics capabilities that enable data analysis for informed decision-making. The platform promotes seamless connectivity and interoperability, facilitating effective communication and collaboration among care providers. With population health management tools, organizations can proactively monitor and enhance the health outcomes of their patient populations. The electronic referral management functionality streamlines the referral process, ensuring efficient coordination of care outside the organization.

**Electronic Referral Management**: According to the vendor, myUnity streamlines the referral management process by enabling organizations to handle referrals electronically, eliminating the need for manual processes. The system allows for the seamless receipt, review, and processing of referrals within a secure and efficient environment. It equips organizations with robust tools to track and manage the referral workflow, ensuring timely and appropriate care coordination.

Netsmart myUnity's cloud-based documentation system provides users with efficient access to the documents they need. The reviews for this product are generally positive; users have spoken to the high degree of security, ease of end-user usage, and elimination of physical paperwork.

Netsmart myUnity is a good software solution for larger organizations with IT departments looking to streamline their revenue cycle process while providing patient caregivers with valuable scheduling tools. However small organizations should carefully consider whether they have the back office personnel to handle the workload before using it due to its complexity and installation process.

• Netsmart MyUnity is praised for offering users access to data in an efficient manner and for its user-friendly interface, secure database, and ability to meet high trust standards.
• Users appreciate the self-portal password reset feature, as well as batch printing and uploading documents electronically. 
• The product is great for large organizations with IT departments, allowing flexibility to support multiple services. 
• Netsmart MyUnity provides accuracy and consistency in clinical documentation, with a fairly descent user interface for clinicians.

Netsmart myUnity is a cloud-based, real-time hospice documentation system that provides users access to data in an efficient manner. It features IPU functionality for RNs, IDG module for clinicians and providers, Plan of Care links built into assessments, and reporting tools to track employee requirements. 

Users appreciate the ability to quickly document within the system and view patient schedules in real time. They also appreciate its batch printing and uploading features, caregiver scheduling tools, and easy UI.

However, some customers have experienced difficulty with connectivity to iPads and have noted issues with care plans not sticking or flowing over to recent assessments. Customers should also be aware of slow UAT test systems, mismatched back office data points, difficulty moving visits from one day to another, and lack of usable reports before making the decision to use this product.

The most common cons mentioned in reviews of Netsmart myUnity are: 
- System can be difficult to use for those unfamiliar with technology, requiring additional training and user feedback.
- Interface installation process is complex and reporting capabilities are lacking. 
- Data entry accuracy issues and incorrect payments. 
- Small print some documents can be hard to read.  
- Back office workload can be too time consuming, making it difficult for some users to manage the product effectively.

Netsmart myUnity (formerly DeVero) is an EMR and operational support software now supported by Netsmart in San Jose, CA since the acquisition of the company DeVero by Netsmart in July, 2017.

Netsmart myUnity (DeVero)

Netsmart Technologies

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Netsmart myUnity (DeVero)

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What is Netsmart myUnity (DeVero)?