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NetSuite ERP

NetSuite ERP

Overview

What is NetSuite ERP?

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in…

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Recent Reviews

Love NetSuite!

9 out of 10
June 03, 2024
Incentivized
NS ERP allows me to track client progress from every aspect. We have full visibility of where each account is and what phase it is in. …
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NetSuite ERP review

8 out of 10
May 30, 2024
Incentivized
NetSuite ERP is used accross different areas of our organisation from Sales, Fulfillment, Finance, Customer Care & Reporting. It provides …
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Powerful but Pricey

6 out of 10
May 24, 2024
Incentivized
NetSuite is basically our all-in-one business hub. It keeps us organized across everything from accounting and inventory to sales and …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 66 features
  • Accounts payable (268)
    8.3
    83%
  • Billing Management (204)
    8.3
    83%
  • Accounts receivable (247)
    8.2
    82%
  • Order entry (215)
    8.0
    80%

Reviewer Pros & Cons

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Video Reviews

9 videos

Save Time By Empowering Your People - Director of IT's Review of NetSuite ERP
04:00
Director of Finance Feels the Efficiency | NetSuite ERP Review
06:05
NetSuite ERP Review | IT Administrator Appreciates the Flexibility
06:10
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Pricing

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N/A
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What is NetSuite ERP?

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

44 people also want pricing

Alternatives Pricing

What is Odoo?

Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

What is Genius Solutions?

Genius Solutions delivers a complete enterprise resource planning (ERP) solution, including software, implementation services, and field expertise for small to mid-sized custom manufacturers across the US and Canada. Genius ERP is built for SME manufacturers handling make-to-order, engineer-to…

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Product Demos

NetSuite Product Tour

6262239.extforms.netsuite.com
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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

1.1
Avg 7.1

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

9.2
Avg 7.2

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.4
Avg 8.0

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

9.6
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.8
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

8.9
Avg 7.8

Order Management

The ability to process orders, and track them from quote to cash.

9.1
Avg 7.7

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

7.7
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

6.5
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

4.1
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

3.1
Avg 7.4

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

3.3
Avg 6.9

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

3.1
Avg 6.4

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

3.1
Avg 6.7

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

9.2
Avg 7.4

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

8.1
Avg 7.0

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

3.9
Avg 7.1
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Product Details

What is NetSuite ERP?

As a cloud ERP solution, NetSuite is presented as the first and last business management solution a business could ever need.
NetSuite provides a suite of cloud-based applications, which includes financials / Enterprise Resource Planning (ERP), HR, professional services automation, and omnichannel commerce, used by more than 38,000 customers in 219 countries.

NetSuite ERP Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable

Subledger and Financial Process Features

  • Supported: Billing Management

Order Management Features

  • Supported: Order entry

Project Financial Management Features

  • Supported: Capital Project Management

Supply Chain Features

  • Supported: Inventory Planning

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Netsuite's mobile-friendly design

NetSuite ERP Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.

Sage 100, Microsoft Dynamics GP, and Odoo are common alternatives for NetSuite ERP.

Reviewers rate Inventory tracking highest, with a score of 9.9.

The most common users of NetSuite ERP are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1194)

Attribute Ratings

Reviews

(1-3 of 3)
Companies can't remove reviews or game the system. Here's why
October 18, 2023

One stop shop

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Transportation and warehouse management
  • Abundance of features
  • Easy script modules
  • Access to data
  • Interface
  • Usability of suitecommerce
One stop place for all business needs from production to shipping
General Ledger and Configurable Accounting (2)
80%
8.0
Accounts payable
80%
8.0
Accounts receivable
80%
8.0
Subledger and Financial Process (1)
80%
8.0
Billing Management
80%
8.0
Inventory Management
N/A
N/A
Order Management (1)
80%
8.0
Order entry
80%
8.0
Payroll Management
N/A
N/A
Reporting & Analytics
N/A
N/A
Customization
N/A
N/A
Security
N/A
N/A
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain (1)
80%
8.0
Inventory Planning
80%
8.0
Product Lifecycle Management
N/A
N/A
More robust features
Lots of features
Hit or miss
5
Development
5
Patient, knowledgeable of business processes
  • Logistics
  • Warehouse management
  • Bill pay
  • Applications
  • Using Suitescript for customization
  • Mapping
  • Projection
Best software for accounting purposes available
Yes
Lack of features
  • Integration with Other Systems
Customizable
  • Don't know
No
Change management was minimal
  • Personnel getting onboard with new interface
  • No Training
Yes, but it definitely takes time to learn
Just right
Some - we have done small customizations to the interface
For customized business processes it was more elegant to have a single page app for the user than to use the available NetSuite custom form
Yes - we have added extensive custom code
For custom business processes, yes
No, provided support is applicable for now
No
I can’t remember the exact problem, but the support tech was able to zoom with me to ensure they understood the problem and then continued to update me on the follow up of the issue until it was resolved
  • Script deployment
  • Adding center tabs
  • Adding fields to records
  • Creating custom forms
No
Flexibility and scalability is a strength of NetSuite but there is always room for improvement
NetSuite rarely goes down and because it’s cloud based, it can be accessed anywhere
As customization increases, performance rapidly begins to decrease
  • No
  • File import/export
  • API (e.g. SOAP or REST)
Lots of opportunities to integrate, but much customization is needed to accomplish
Score 7 out of 10
Vetted Review
Verified User
Incentivized
To manage our financials and produce numbers so that we can file with the SEC
  • Revenue Recognition
  • Scale
  • Cloud Reliability
  • Automation
  • Excluding Suite in everything
  • Fixed Assets
  • Analytics
  • Integration Monitoring
  • HR
  • Purchasing
Companies under approximately 5,000 employees, it can handle pretty much everything you need out of the box. Any company over 5,000 that still plans on using many best-in-class solutions instead of the many out of the box NetSuite solutions. Additionally, if a company is not ready to move to the cloud.
General Ledger and Configurable Accounting (2)
50%
5.0
Accounts payable
50%
5.0
Accounts receivable
50%
5.0
Subledger and Financial Process (1)
90%
9.0
Billing Management
90%
9.0
Inventory Management
N/A
N/A
Order Management (1)
90%
9.0
Order entry
90%
9.0
Payroll Management
N/A
N/A
Reporting & Analytics
N/A
N/A
Customization
N/A
N/A
Security
N/A
N/A
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain (1)
70%
7.0
Inventory Planning
70%
7.0
Product Lifecycle Management
N/A
N/A
  • Financial Close Process
  • Public reporting to the SEC
  • Subsidiary management
NetSuite is a best in class cloud base ERP solution for small to medium size companies. Cracks start to show in the software as business leaders have tried to add new features to make it a 360 solution. New features such as SuiteHR are often half-baked and seem to be used more in sales and media to prop up the stock price of Oracle (especially before acquisition)
Best in class could based ERP solution for small to medium size companies
Customer support tries to very helpful. However, quality of support has gone down since the acquisition and implementation of ACS as more and more customers are being pushed to this subscription support service
150
Finance and accounting teams
2
Problem solvers who are willing to dive in, troubleshoot, and continue to learn
  • GL Accounting
  • GL Reporting
  • Expense Tracking
  • Uploading GL through web services
  • Asset Management
  • Analytics
I've done a reimplementaiton of Oracle EBS, and as NetSuite knows, the cost to switch to a new ERP is crazy big, especially for a public company. Also, no need currently to change
Not Sure
  • Scalability
  • Integration with Other Systems
  • Ease of Use
Reliability, and ease of use
We wouldn't
  • Don't know
I was not part of the implementation, but do not agree with some of the subsidiary structure that was decided upon
  • No Training
I had prior training and experience before joining my company. Having a sandbox environment to mess up in is key
With SuiteBundles, SuiteScript, Workflows, and Web Services, configuration is basically limitless
Get a good 3rd party implementation partner and also bring on other users with netsuite experience as they have gone through the ups and downs of the system
No - we have not done any customization to the interface
Some - we have added small pieces of custom code
Pretty easy to do. Features that were requested by the finance and accounting teams
SuiteBundles and Workflows are clutch
Yes, to get better and more timely support
Yes
It remained open for about 4 years before finally getting resolved. I do not know if NetSuite considers that timely or not. (Hint, I laughed and don't think reporting bugs is that great of an option if you want a timely resolution)
Yes, when I showed up to SuiteWorld after being one of the first customers to implement ASC 606 and when asking direct questions in meetings, I was given multiple phone numbers of people so I wouldn't keep asking questions
  • Saved Searches
  • User Management
  • Installing SuiteBUndles
  • Web Services
  • Analytics
  • Integration troubleshooting
Yes, but I don't use it
Best in class cloud based ERP for small to medium size companies
Uptime is super reliable as evidence by the trust site
Only complex reports take a long time to run, and often the solution is to run in the background and have it emailed to you
Suitebundles, or 3rd party integration tool. Overall, integration was pretty easy to achieve
  • Kyriba
  • Concur
Concur does. Kyriba has a suitebundle as well
  • Single Signon
  • API (e.g. SOAP or REST)
  • AppExchange or similar marketplace
Some integrations that use SuiteBundle take all of the guesswork out of the actual integration
Trust 1st party suitebundles, and if they don't offer their own bundle, then that should be considered a red flag
I was not a part of the sales process. Since moving to Oracle though, pricing and room to maneuver with the pricing has changed (harder)
Once you land a deal, any vendor then wants to expand. However, they also know that it's hard to leave so they keep that in mind during renewal time
Have to have another option to negotiate against
Yes
Yes. NetSuite has the upgrade down, and no issues
No
No
Rob Gottschalk | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
We used NetSuite for sales rep quoting, order entry, maintenance renewals, customer service, accounting and finance.
  • It is exceptional at quoting, ordering, invoicing, revenue recognition, install base, renewals, purchasing, vendor billing, general ledger and financial reporting. Furthermore it is extensible, in that you can use java scripting and/or custom objects to manage requirements that are unique to your business. It has robust and flexible customer and item management capabilities.
  • NetSuite is an intuitive business application that support best practice business processes. When implemented and managed properly, it can handle the great majority of business processes in a scalable, open and secure environment.
  • The NetSuite platform also has an open API that enables integration with Salesforce. This requires a very clear integration methodology though. The methodology we used placed resulted in lower complexity and reliable uptime. Additionally, it had proper internal controls.
  • NetSuite e-commerce is evolving. Historically, the knock against it was user interface. NetSuite is spending considerable time and effort to improve this functionality though.
  • Also, as of late 2014, Advanced Projects now spans Project Management, Resource Allocation and Job Costing/Budgeting. They have been taking best practice workflows from OpenAir and putting them into native NetSuite. This solution will continue to be enhanced.
I enjoyed my experience as a NetSuite customer so much so that I started my own services company. We are focused on Salesforce and NetSuite. We are a NetSuite Solution Provider - reseller, new implementations and optimizations for existing NetSuite customers. We are focused on the software and light manufacturing/distribution verticals. All of our NetSuite customers have been very happy with the results. http://www.saascg.com/our-clients/
General Ledger and Configurable Accounting (2)
100%
10.0
Accounts payable
100%
10.0
Accounts receivable
100%
10.0
Subledger and Financial Process
N/A
N/A
Inventory Management (3)
N/A
N/A
Inventory tracking
N/A
N/A
Automatic reordering
N/A
N/A
Location management
N/A
N/A
Order Management (4)
100%
10.0
Pricing
100%
10.0
Order entry
100%
10.0
Credit card processing
100%
10.0
Cost of goods sold
100%
10.0
Payroll Management (3)
N/A
N/A
Pay calculation
N/A
N/A
Benefit plan administration
N/A
N/A
Direct deposit files
N/A
N/A
Reporting & Analytics (3)
100%
10.0
Dashboards
100%
10.0
Standard reports
100%
10.0
Custom reports
100%
10.0
Customization (2)
100%
10.0
API for custom integration
100%
10.0
Plug-ins
100%
10.0
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
Grants Management
N/A
N/A
Project Financial Management
N/A
N/A
Project Execution Management
N/A
N/A
Procurement
N/A
N/A
Risk Management
N/A
N/A
Logistics
N/A
N/A
Manufacturing
N/A
N/A
Supply Chain
N/A
N/A
Product Lifecycle Management
N/A
N/A
  • This is tough to quantify, as our business was growing rapidly, so it was almost impossible to attribute specific numbers to NetSuite only. But, I estimate that we cut administrative costs by ~ 30% with simplified billing, licensing and install base management. We dramatically improved renewals cash flow by automating the process via NetSuite.
  • We were up and running on the NetSuite GL in 1 month. We went live on Customer Support by the end of month 3. We fully implemented NetSuite with full integration to Salesforce within 5 months. We acquired 2 companies and opened up an office in Cork, Ireland in this same time period.
  • Oracle eBusiness Suite,QuickBooks Online,QuickBooks Pro
NetSuite architecture is far superior to any of these. Technically and business process wise. Robust revenue recognition, multi-company, multi-currency. Scales to meet entire business requirements.
100
Sales (for actuals and compensation) Marketing (for promotion analysis and actuals by product) Accounting Product Management (for unit and $ analysis and item management) Customer Service and Support
3
One business applications manager. One technical NS administrator. One integration expert.
  • Quote to Cash, including revenue recognition
  • Procure to Pay
  • GL to Financial Statements
  • Operational reporting and analysis
It works well and it scales.
QuickBooks
  • Vendor implemented
  • Implemented in-house
We used NetSuite Professional Services in a shared services model. They would meet with us and walk us through specific functionality. Then we would setup the rest of the functionality ourselves. For example, they would teach us how to enter an account in the chart of accounts, then we would enter the rest.
Executive involvement is critical. Make sure you have a good handle on the metrics you would like to ultimately manage. Work as a team to document your business requirements. Whiteboard often. Understand NetSuite's best practice capabilities. Have a central person identified to handle all report and analysis requests (ie - don't allow multiple people to create reports; have one person create reports and distribute them to decision makers via the NS dashboard or whatever form). Make sure you understand critical dates and develop the project plan accordingly.
  • Online training
  • Self-taught
It was for me, but I believe that is because I have a public accounting background with a heavy emphasis on business workflows, risks and controls. Plus, I was an Oracle Applications Sales Consultant for 8 years. But for most organizations, I would recommend training sessions by functional area. Additionally, NetSuite has excellent Help documentation.
NetSuite's SuiteCloud platform allows you to easily adapt NetSuite to meet your company's business process. You can control the information that is accessed and entered by each user of your NetSuite account. There is a simple point and click interface for configuring standard fields, forms and reports and for creating custom fields and forms, custom record types, transaction form layouts, and custom centers (role based dashboards).
No
In my opinion, the best place to go to answer your NetSuite functionality questions is their Online Help. It is excellent. For true support questions, NetSuite offers a Knowledgebase to its customers. Also, for ERP, NetSuite has licensed accountants that provide support. With any support organization, you must be thorough in describing your issue though. NetSuite has several different support levels - http://www.netsuite.com/portal/services/support_main.shtml
  • Fields and forms are easy to configure.
  • Order to Cash, including revenue recognition.
  • Multi-company, multi-currency
Yes
NetSuite's support for mobile devices—iOS, Android and Windows Phones—ensures that your business users get real-time access to the information they need.
Overall NetSuite is very intuitive. Usability is the direct product of a proper implementation - the way you configure form layouts, add fields, assign permissions and develop workflows.
NetSuite has a published 99.5% uptime guarantee.
In my experience, NetSuite's server and network performance has been good.
  • Salesforce.com
  • A custom product licensing system on SQL Server.
We initially created a custom object for quoting in Salesforce then integrated the transactional (line) item detail. This is very challenging, as you are recreating items, pricing, discounting, etc. Plus, this requires the integration to transfer all of the transactional detail leading to more inherent risk of failure. We redesigned the integration to allow Sales Reps, on an opportunity in Salesforce, to click a button to launch the Sales Rep into NetSuite where they could enter the quote in NetSuite. Order Management could then process approved quotes to Orders and eventually Invoices. We transferred Quote Header (ID, amount, expiration date) information back into Salesforce so that Sales Manager could run Opportunity and Quote reports (ex. which opps have quotes that are expired). Best of all worlds.
  • In my current role as President of SaaS Consulting Group, my team has done many integrations.
NetSuite now supports an integration with Salesforce.com.
  • File import/export
  • API (e.g. SOAP or REST)
  • Javascript widgets
https

The SuiteTalk Platform provides programmatic access to your NetSuite data and business processes through an XML-based application programming interface (API). Generally speaking, the SuiteTalk Platform has the following characteristics:

  • SOAP encoded web services – the SuiteTalk Platform uses SOAP-based web services with document style, or Doc style, encoding.

    Doc style encoding consists of message-oriented exchanges where an XML schema specified within the SOAP message defines the structure of any messages sent between two applications. RPC exchanges are NOT supported.

  • HTTPS Transport – currently the only transport supported is HTTPS as defined in the WSDL document.

Plan out your business process. Leverage each system's core process strengths (ex. NetSuite item master, quote to cash). Reduce transaction line item integration whenever possible.
Private.
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