January 02, 2021
Return on Investment
- Negative ROI; would have been better with a different ERP
- Seems very new with a lot of missing functionality
- Poor customer support
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Showing 86 of 403 NetSuite ERP ratings and reviews.
Reviews (1-25 of 86)
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Return on Investment
- High productivity.
- Easy to maintain lifecycle.
- High cost.
March 24, 2021
Return on Investment
- It has given us the ability to work from anywhere.
- It is user friendly.
- Customizability of the system is great; we have it working how we would like it to.
Return on Investment
- Our ROI was found in their ability to automate a lot of our processes. This was very helpful and saved time and money.
- Replacing an older outdated system with NetSuite saved us money and enabled the organization to utilize other tools without having to train our employees for too long on the new processes.
- We found efficiency in the reporting capabilities which saved our CFO time.
April 16, 2020
Return on Investment
- Zero, in fact it was a loss, we were never able to implement Payroll so we terminated.
January 16, 2020
Return on Investment
- Netsuite has allowed us to better communicate across the organization
- Improved the post order process significantly
- We have had to do substantial customization for our particular business
Return on Investment
- It costs way too much for what it delivered, so a negative ROI overall.
- It is a repository for inventory numbers, so it made it easier to see our inventory numbers.
March 29, 2020
Return on Investment
- Improve processes
- Accessibility to reports
November 26, 2019
Return on Investment
- Batch processing allows ease of approving entries.
- Ease of management multi-currency entities.
- Ease of integration with Adaptive Insights
Return on Investment
- It is able to work well with our payroll mgmt ADP Workforce Now.
- It is able to reflect accurate figures.
- They charge per license (I believe), which is a hit to operating expenses.
Return on Investment
- It doesn't support detailed tracking of manufacturing as previous software we used did. So we had to change to track inventory only. Then some departments had some issues getting familiar with the new flow.
- Compared to the previous one, NetSuite provides better UI so all transactions we need to do manually have been done much faster.
- NetSuite has some limitations but it can be extended by SuiteCloud, so any problem with users from any department could be resolved by the Software development team.
December 30, 2019
Return on Investment
- It's a huge waste of energy dealing with their tech support.
- They have disgraceful customer service that sucked time and energy from our team.
Return on Investment
- As a company with multiple branches, we have greater viability in the accounting department.
- The related records has made it easier to track orders and see where hold ups are.
- The financial statements are easy to manage and drill down in.
Return on Investment
- Been able to handle large order volume with lean customer service staff
- Easy inventory reconciliation with 3PL by use of CSV imports
- Expensive customizations in hiring NetSuite developers for projects
July 26, 2019
Return on Investment
- We have been able to speed the month-end close process. We reduced closing the month by 5 days
- We have more accurate financial statements. There are more controls in place to prevent errors and monitor various transactions via reports
- Day-to day transaction speed has increased. This give us the opportunity to work on other projects
Return on Investment
- So far, this has cost me 50kish for implementation, and I have had no benefit.
- It's cost me time to clear mistakes caused by them, due to false information being provided.
- I'm waiting untl my contract is up, and then switching to a better quality service.
June 07, 2019
Return on Investment
- Positive because of the time saved by investing in a streamlined system.
June 19, 2019
Return on Investment
- 100% adoption in about 4 months.
- Helped us do our first global monthly close.
- Easy to integrate acquisitions.
January 02, 2019
Return on Investment
- Through the automation of business processes, NetSuite has allowed the business to focus on other projects in addition to the day to day system administration tasks. As such, the system is providing excellent value in terms of the time saved by the administrative arm of the company.
- Access to data. The platform has great flexibility in it's "Saved Search" feature, that allows the business to report on pretty much any and all data stored in the database. These can drive user dashboards and make it extremely easy for users to get the information that they need in a matter of seconds. Instead of the CFO requesting a report from the Controller, the CFO can simply refresh their dashboard with a single click and they have the information they require.
- Transparency. NetSuite allows collaboration across the entire business and maintains an excellent audit trail. Transparency is often lost where business use multiple systems across departments, so having everyone housed within the same financial system allows for greater collaboration and trust in the data.
December 21, 2018
Return on Investment
- While I can't quantify the ROI it has definitely made an impact on productivity when compared to older, outdated systems. Monthly closes can be coordinated across the company and completed in a much quicker time.
- Another positive impact from NetSuite is much easier access to data. Doing searches and getting data from NetSuite is easy. It doesn't require programmers to do and you don't have to memorize T codes and wait long periods for your information to update.
November 28, 2018
Return on Investment
- Decreased invoice bounce rate and errors on transactions.
- Increased visibility on inventory per location, made it easier to transfer inventory.
March 20, 2019
Return on Investment
- Netsuite financials needs to integrate with AWS, GCP and Azure cost model.
June 27, 2018
Return on Investment
- Stress levels WAY down since dumping our previous Billing system and installing SuiteBilling. The ease of navigating, viewing data in sensible places, reporting and having more data in one place has made many of my users use words like "amazing" and "what a relief." Don't underestimate worker stress and enjoyment of their tool.
- Fewer vendors and products to manage and to integrate. I oversee 10+ financially-related applications and their vendors. Dealing with the nuances of the contracts, the products and the people with whom I must deal (sales, support, product management) adds a lot of time and complexity. It also reduces the challenge of my SOX-related efforts.
- Auditors and those of us supporting SOX-related efforts LOVE NetSuite, especially compared to other systems. The controls and auditing available are indispensable, whether it's to keep us accountable to ourselves or to the auditors.
Return on Investment
- For us, NetSuite being in the cloud has solved a whole list of issues we had by running the previous ERP on premise, like infrastructure, OS licenses, IT maintenance etc. All these costs were on top of the ERP software license.
- Along with NetSuite adoption, we have simplified and optimized some of the business processes and procedures we were using, on finance and manufacturing side. One reason was because NetSuite is not supporting some of the aspects of these processes.
- The implementation time was 40% longer than initially planned due to some NetSuite limitations/misunderstandings on finance side, which was causing delays of 3-4 months in paying the vendor bills.
June 22, 2018
Return on Investment
- An expensive tool so must be considered multi-year investment to see ROI
- A robust system that has helped streamlined time reporting & expense management
- Real-time project and financial monitoring has created internal efficiencies
NetSuite ERP Scorecard Summary
Feature Scorecard Summary
What is NetSuite ERP?
NetSuite is a cloud-based suite of ERP and accounting modules which is sold in various different editions aimed at differently-sized customers. The multi-country, multi-currency version is an additional module called OneWorld. NetSuite touts intuitive end-to-end functionality from sales estimates to customer collection, and end-to-end workflow management capability. NetSuite integrates with shipping carriers providing centralized processing-to-fulfillment order tracking, and a full audit trail. Other features include inventory and payroll management, human capital management, financial planning, revenue management, and more. NetSuite can also be packaged with CRM and eCommerce systems. NetSuite's broad set of services are targeted at medium-sized businesses and enterprises, though a system for smaller businesses needing a narrower range of services can be built. Because it is offered modularly and is highly configurable, price of implementation can vary widely depending on buyer needs.
Categories: Accounting, Enterprise Resource Planning (ERP)
NetSuite ERP Integrations
Act-On Software, Arena BOMControl, HubSpot Marketing Hub, Zuora, Phocas Business Intelligence, Makesbridge, Pardot, CallidusCloud LeadRocket, ServiceTrade, CallidusCloud CLM, Tipalti, Axiom EPM, ClientPoint, Bronto Marketing Platform, Quickbase, UKG Pro (formerly Ultimate Software UltiPro), Salesforce Marketing Cloud Interaction Studio (formerly Evergage + MyBuys), Nexonia, by Emburse
NetSuite ERP Competitors
Acumatica, FinancialForce Accounting, Sage Intacct, Microsoft Dynamics GP, Microsoft Dynamics SL, QuickBooks Desktop Enterprise, SAP Business ByDesign, SAP ERP, RetailOps, Sage 100cloud (formerly Sage 100 ERP), Sage 300cloud (formerly Sage 300 ERP), Microsoft Dynamics 365 Business Central (formerly Dynamics NAV), Microsoft Dynamics 365 (formerly Microsoft Dynamics CRM), WORK[etc], Microsoft Dynamics 365 for Finance and Operations (formerly Dynamics AX)
NetSuite ERP Pricing
- Does not have featureFree Trial Available?No
- Does not have featureFree or Freemium Version Available?No
- Does not have featurePremium Consulting/Integration Services Available?No
- Entry-level set up fee?No
| Edition | Pricing Details | Terms |
|---|---|---|
| Base License | $999 | per month |
| Access Cost | $99 | per user per month |
NetSuite ERP Technical Details
| Deployment Types: | SaaS |
|---|---|
| Operating Systems: | Unspecified |
| Mobile Application: | No |