NetSuite ERP

NetSuite ERP

Customer Verified
Top Rated
About TrustRadius Scoring
Score 7.7 out of 100
Top Rated
NetSuite ERP

Overview

Recent Reviews

Great one stop shop solution

8 out of 10
April 06, 2022
I used NetSuite ERP in my organization as a tool that comes with specific modules that works across an organization to make it work. I use …
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Product Overview

3 out of 10
January 06, 2022
Our organization provides ERP administration services to Netsuite SuiteCloud Platform customers. We are their primary support contact and …
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NetSuite ERP Review

10 out of 10
December 29, 2021
We love to use the NetSuite system in our organization. It helps us in many ways to accomplish our tasks. We use it to onboard a vendor …
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NS Honestly

5 out of 10
October 14, 2021
I used NetSuite CRM to manage users, their expenses, and managers. Much of what I currently do is provide support to multiple employees by …
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Disappointed in NetSuite ERP

1 out of 10
July 09, 2021
NetSuite ERP presented itself as the all-in-one solution ("you'll never need another platform over the next 10 years of your company's …
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Awards

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Popular Features

View all 140 features
  • Role-based user permissions (79)
    6.5
    65%
  • Dashboards (71)
    6.1
    61%
  • Standard reports (70)
    6.1
    61%
  • Custom reports (70)
    6.0
    60%

Reviewer Pros & Cons

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Video Reviews

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Pricing

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Access Cost

$99

Cloud
per user per month

Base License

$999

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://forms.gle/GjKgJCNpYN6hGvFa8

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

Payroll Management

1.7
17%

Customization

7.7
77%

Security

6.5
65%

Reporting & Analytics

6.0
60%

General Ledger and Configurable Accounting

6.2
62%

Inventory Management

5.7
57%

Order Management

5.2
52%

Subledger and Financial Process

5.4
54%

Project Financial Management

5.0
50%

Project Execution Management

4.8
48%

Grants Management

4.0
40%

Procurement

4.3
43%

Risk Management

4.2
42%

Logistics

3.2
32%

Manufacturing

4.7
47%

Supply Chain

4.7
47%

Product Lifecycle Management

4.0
40%

Product Details

What is NetSuite ERP?

As a cloud ERP solution, NetSuite is presented as the first and last business management solution a business could ever need.
NetSuite provides a suite of cloud-based applications, which includes financials / Enterprise Resource Planning (ERP), HR, professional services automation and omnichannel commerce, used by more than 28,000 customers in 200+ countries.

NetSuite ERP Integrations

NetSuite ERP Competitors

NetSuite ERP Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.

Sage 100cloud, Microsoft Dynamics GP, and Odoo are common alternatives for NetSuite ERP.

Reviewers rate Journals and Reconciliations highest, with a score of 6.8.

The most common users of NetSuite ERP are from Mid-sized Companies (51-1,000 employees) and the Computer Software industry.

Comparisons

View all alternatives

Reviews

(1-13 of 13)
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March 05, 2016

Too Expensive

Score 5 out of 10
Vetted Review
Verified User
Review Source
Yes
Support is critical in the early stages of implementation, unless you have already an experience team with netsuite background. Our first year using Netsuite, we had hardly any experience. We submitted a total of 80+ cases that year. It was mainly how-to cases. During that time, I felt netsuite support was adquate and easier to get my questions answered. We are into our 4th year and I estimate we will have less than 30 cases this year. It's because most of us have 3+ years of netsuite experience. It got to the point where our cases are mostly concerns, issues or defects. It became where I felt like netsuite support isn't as knowledge anymore. The speed of of return response and answers became turtle pace. Our needs for NS support went down over 60% even though our user base grew almost 60%. Because our user base grew, NS support cost grew over 80% since this cost grew proportionally with the number of users. I didn't like how the cost was structure especially when we have a lot of 3+ years experience netsuite users that becoming experts in their area and are internally supporting our new users. This is why our number of support cases submitted to NS is decreasing every year. Our company decided to keep the netsuite gold support. Netsuite gave you a steeper discount if we kept gold support. If we had dropped the support, Netsuite would have reduce the discount rate and still make us pay almost the same cost...
Score 8 out of 10
Vetted Review
Verified User
Review Source
Yes
This is a tough one as I don't find their support line very helpful usually, but you really need to have some level of support in case of emergency ... I haven't noticed much difference in the quality of response in different support levels in the past.