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NetSuite ERP

NetSuite ERP

Overview

What is NetSuite ERP?

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in…

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Recent Reviews

Powerful but Pricey

6 out of 10
May 24, 2024
Incentivized
NetSuite is basically our all-in-one business hub. It keeps us organized across everything from accounting and inventory to sales and …
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Great Software

9 out of 10
May 22, 2024
Incentivized
We used this very sophisticated and deeply customizable platform to track complex manufacturing operations. We needed to track raw …
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NetSuite ERP

8 out of 10
May 22, 2024
Incentivized
We use NetSuite ERP daily to generate quotes, meaning it is also our database for items, pricing, and CRM.

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NetSuite ERP Review

8 out of 10
March 25, 2024
Incentivized
We use NetSuite ERP for general ledger management, accounts payable and vendor management. We are happy with the features in the general …
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 66 features
  • Billing Management (194)
    8.3
    83%
  • Accounts payable (258)
    8.3
    83%
  • Accounts receivable (239)
    8.2
    82%
  • Order entry (208)
    8.2
    82%

Reviewer Pros & Cons

View all pros & cons

Video Reviews

9 videos

Save Time By Empowering Your People - Director of IT's Review of NetSuite ERP
04:00
Director of Finance Feels the Efficiency | NetSuite ERP Review
06:05
NetSuite ERP Review | IT Administrator Appreciates the Flexibility
06:10
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Pricing

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N/A
Unavailable

What is NetSuite ERP?

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Would you like us to let the vendor know that you want pricing?

40 people also want pricing

Alternatives Pricing

What is Odoo?

Odoo, from the Belgium-headquartered multinational company of the same name, is a suite of business applications for managing the sales pipeline. It also comprises a PoS and inventory management modules, scaling to a warehouse or retail management solution.

What is Genius Solutions?

Genius Solutions delivers a complete enterprise resource planning (ERP) solution, including software, implementation services, and field expertise for small to mid-sized custom manufacturers across the US and Canada. Genius ERP is built for SME manufacturers handling make-to-order, engineer-to…

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Features

Payroll Management

Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.

1.1
Avg 7.2

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

9.2
Avg 7.3

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.3
Avg 8.2

Reporting & Analytics

Users can report on and analyze usage, performance, ROI, and/or other metrics of success.

9.4
Avg 7.0

General Ledger and Configurable Accounting

Financial management solution, including capabilities for general ledger and configurable accounting

7.7
Avg 7.6

Inventory Management

The ability to track and manage the flow of goods or materials into and out of an inventory.

8.9
Avg 7.8

Order Management

The ability to process orders, and track them from quote to cash.

9
Avg 7.8

Subledger and Financial Process

Revenue management solution including capabilities for subledgers and financial processes

7.6
Avg 7.4

Project Financial Management

Project financial management solution including capabilities for project budgeting, cost control, billing and contract management.

6.5
Avg 7.6

Project Execution Management

Project execution management solution including capabilities for project scheduling, resource management, and team member task management.

4.1
Avg 6.8

Grants Management

Grants management solution for higher education, public sector, or non-profits with capabilities for managing financial awards for program and project funding

3.1
Avg 7.6

Procurement

Procurement management solution with capabilities for sourcing, contracting, procure-to-pay and supplier management

3.3
Avg 6.9

Risk Management

Risk management solution with capabilities for managing controls, assessing control effectiveness, certifying controls, and addressing deficiencies

3.1
Avg 6.5

Logistics

Logistics solution with capabilities for transportation planning, transportation execution, trade compliance, customs management, warehouse management and warehouse workforce management.

3
Avg 6.9

Manufacturing

Manufacturing solution for managing manufacturing processes and costs.

9.1
Avg 7.5

Supply Chain

Supply Chain Planning solution with capabilities for planning, performance monitoring, change responses and execution.

8
Avg 7.2

Product Lifecycle Management

Product Lifecycle Management solution with capabilities for innovation management, product development

3.8
Avg 7.3
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Product Details

What is NetSuite ERP?

As a cloud ERP solution, NetSuite is presented as the first and last business management solution a business could ever need.
NetSuite provides a suite of cloud-based applications, which includes financials / Enterprise Resource Planning (ERP), HR, professional services automation, and omnichannel commerce, used by more than 37,000 customers in 219 countries.

NetSuite ERP Features

General Ledger and Configurable Accounting Features

  • Supported: Accounts payable
  • Supported: Accounts receivable

Subledger and Financial Process Features

  • Supported: Billing Management

Order Management Features

  • Supported: Order entry

Project Financial Management Features

  • Supported: Capital Project Management

Supply Chain Features

  • Supported: Inventory Planning

NetSuite ERP Screenshots

Screenshot of one view into the most critical business processes.Screenshot of Mobile-friendly design

NetSuite ERP Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

NetSuite is a suite of ERP and accounting modules which is sold in various editions aimed at different size customers. The multi-country, multi-currency version is an additional module called OneWorld. Netsuite is a SaaS system and is not offered in an on-premise edition.

Sage 100, Microsoft Dynamics GP, and Odoo are common alternatives for NetSuite ERP.

Reviewers rate Inventory tracking highest, with a score of 9.8.

The most common users of NetSuite ERP are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(1178)

Attribute Ratings

Reviews

(1-19 of 19)
Companies can't remove reviews or game the system. Here's why
Score 4 out of 10
Vetted Review
Verified User
Incentivized
We have the premium support, but not the ACS support. The Advanced Customer Support at $200 per hour with a 10-hr per month minimum did not proved $24,000 per year worth of service. Their regular support personnel are courteous and caring and when something doesn't work they are the ones to take care of you anyway.
Mitchel Laman | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
At the recommendation of our sales manager, we purchased Premium Support for the first year. This allowed us to cover the period during system implementation and for a reasonable period after. After our first year, we were comfortable enough with the system that it no longer made sense for us to continue premium support. If I had to do again, I would purchase support the same way.
March 05, 2016

Too Expensive

Score 5 out of 10
Vetted Review
Verified User
Yes
Support is critical in the early stages of implementation, unless you have already an experience team with netsuite background. Our first year using Netsuite, we had hardly any experience. We submitted a total of 80+ cases that year. It was mainly how-to cases. During that time, I felt netsuite support was adquate and easier to get my questions answered. We are into our 4th year and I estimate we will have less than 30 cases this year. It's because most of us have 3+ years of netsuite experience. It got to the point where our cases are mostly concerns, issues or defects. It became where I felt like netsuite support isn't as knowledge anymore. The speed of of return response and answers became turtle pace. Our needs for NS support went down over 60% even though our user base grew almost 60%. Because our user base grew, NS support cost grew over 80% since this cost grew proportionally with the number of users. I didn't like how the cost was structure especially when we have a lot of 3+ years experience netsuite users that becoming experts in their area and are internally supporting our new users. This is why our number of support cases submitted to NS is decreasing every year. Our company decided to keep the netsuite gold support. Netsuite gave you a steeper discount if we kept gold support. If we had dropped the support, Netsuite would have reduce the discount rate and still make us pay almost the same cost...
Score 8 out of 10
Vetted Review
Verified User
Yes
This is a tough one as I don't find their support line very helpful usually, but you really need to have some level of support in case of emergency ... I haven't noticed much difference in the quality of response in different support levels in the past.
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