Overall NetSuite is very intuitive. Usability is the direct product of a proper implementation - the way you configure form layouts, add fields, assign permissions and develop workflows.
its come a long way since it was initially introduced and is possibly the ERP package out there for small and medium businesses - easy to install/administer and use
With new user interface, I find the application to be very compelling, modern, and easy to use. NetSuite is making great strides to incorporate modern design into its proven unified business management solution.
Through creation of various dashboards and KPIs the user does not really need to get very technically involved. They simply need to understand how to fill out a form, and through proper workflow creations they can be alerted when it is time to provide the necessary information or perform a necessary action to complete the next phase of the business process.
It’s largely consistent across different functions, such that if you learn one aspect, it’s relatively easy to figure out how different things work.
The help documentation is quite robust.
The integration between the application and help is quite effective. By contrast Concur help is poorly integrated.
Fairly straightforward interface and can be tailored to user roles to give them only what they need to see.
That said, if users are not comfortable with the cloud/internet, it may not be the best solution - all players need to understand it's an internet product and only as good as your internet connections and you will occasionally have minor issues where you may need to re-enter something because of internet quirks (this is VERY minimal in my opinion and doesn't happen any more or less often than quirks with a desktop software like Quick books).
Depending on what your assigned role is in Netsuite, you have different access to the system. While every staff member has different access, views are still consistent - everything is under the heading it should be and I can still figure out things even if accessing through someone else’s view.
Everything is linked together so you can move back and forth easily.
You can customize your views, based upon what I need to see or find important to me.
Online help is pretty easy to use, for example, I was trying to get a report out of the system in a different way, but could find a solution in the online help quite quickly.
The software gives lots of helpful warnings, e.g. to save a transaction before navigating away.
NetSuite is a cloud-based suite of ERP and accounting modules which is sold in various different editions aimed at differently-sized customers. The multi-country, multi-currency version is an additional module called OneWorld. NetSuite touts intuitive end-to-end functionality from sales estimates to customer collection, and end-to-end workflow management capability. NetSuite integrates with shipping carriers providing centralized processing-to-fulfillment order tracking, and a full audit trail. Other features include inventory and payroll management, human capital management, financial planning, revenue management, and more. NetSuite can also be packaged with CRM and eCommerce systems. NetSuite's broad set of services are targeted at medium-sized businesses and enterprises, though a system for smaller businesses needing a narrower range of services can be built. Because it is offered modularly and is highly configurable, price of implementation can vary widely depending on buyer needs.