Netsuite SuiteCommerce Reviews

16 Ratings
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Score 6.7 out of 100

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Reviews (1-3 of 3)

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March 21, 2018
Anonymous | TrustRadius Reviewer
Score 6 out of 10
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NetSuite is used on a global basis, supporting all of our finance activities including invoicing, fixed assets, revenue recognition, general ledger and month end close. We have integrated NetSuite with other finance products to cover credit and collections, treasury, procure to pay and tax. We are using the multi-book accounting functionality to enable support of IFRS and US GAAP as well as a local ledger.
  • Look and feel of the application is attractive to the end users.
  • Majority of the functional needs are covered, including fixed assets accounting and revenue recognition without the use of third-party applications.
  • The SaaS platform has been very stable.
  • We've been able to configure or customize to meet our business needs.
  • NetSuite is targeted at small companies and lacks the levels of automation, integration and functionality needed in a larger (>1$B) multi national. Moving from SAP to NetSuite our finance team have found many areas which are now manual work which was automated before.
  • Limited capability to integrate with other products. We have to manually run reports into a file before we can integrate with a third party product as the contents of the report were not available in one of the interfaces NetSuite provides.
  • The built-in reporting capabilities are limited and building an interface to an external data warehouse is extremely complex as NetSuite doesn't provide a reliable integration method.
For a larger multinational company, I would have a much lower rating. Especially with the ownership by Oracle it seems likely that the product will become more focused on smaller companies.

For companies with less than a few hundred million of revenue or US only organisations, the ease of use and attractiveness of the interface will appeal to the finance community, and the manual effort will be more expected.
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September 12, 2016
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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NetSuite is being used across our whole company. For the first 2 years it is all we used but as our website grew we needed another system to get what we needed out to our website.
  • Reporting, able to pull accurate detailed data.
  • Different departments are able to create searches to pull the data they need.
  • Teams are able to have different roles to see only the data they need.
  • Updating currency pricing in NetSuite is time consuming. Would help if you could put in the Euro price and have the rest of the currencies work of the Euro.
  • It can be overwhelming to learn for a beginner.
Netsuite is well suited for our finance and accounting team. For e-commerce we have limitations when it comes to making changes on the different regions of our website. Pricing is time consuming especially if you want to mark down products in one country and not the other. Color coding and sizing has to be done correctly from the creation of the product.
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February 26, 2016
Anonymous | TrustRadius Reviewer
Score 8 out of 10
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  • NetSuite is very user friendly and easy for new employees to quickly get up to speed.
  • Access on the cloud allows for a faster user interface at remote locations. It also makes for easier access for employees on the road or working from home.
  • Reports are easy to run and export to Excel cleanly and easily.
  • It is easy to attach electronic supporting documents in NetSuite, e.g. journal entry support to journal entries, customer PO's to sales orders, vendor invoices to AP vouchers.
  • NetSuite provides a lot of control. Users can be granted more than one role, with each role clearly defining the permissions to view/create/edit records, transactions, reports, etc. The combinations are seemingly endless.
  • NetSuite is easily customizable. You can add fields and record types to your customers/employees/vendors. This makes it very easy to be able to track data that is specific to your company. Reporting is also supremely customizable which makes getting the answers from your data very easy.
  • The ability to customize searches and reports is very simple. All our employees use saved searches and reports to drive workflow and monitor daily tasks.
  • Customizing the invoices and purchase orders is very frustrating and not at all intuitive.
  • One set of books for multiple currencies can be made more simple.
  • Needs to expand accessibility to external input.
NetSuite is great for project based companies that need to manage time and expenses, but if you are a job shop that needs to manage inventory associated with jobs, it is probably not the best fit. However that gap can be bridged with some customizations, just make sure you know what they are.
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Netsuite SuiteCommerce Scorecard Summary

Feature Scorecard Summary

Product catalog & listings (2)
Product management (2)
Product variations (1)
Website integration (1)
Visual customization (2)
Checkout user experience (1)
eCommerce security (1)
Order processing (1)
Inventory management (1)
Shipping (1)

What is Netsuite SuiteCommerce?

SuiteCommerce from Netsuite provides a flexible, open web store front-end solution enabling richly branded, highly personalized and engaging shopping experiences that will drive conversion and grow revenue. Built upon a modern, scalable and extendable HTML and JavaScript architecture, SuiteCommerce supports powerful design, unlimited layout control and the ability to provide rich seamless commerce experiences across any device.

Netsuite SuiteCommerce Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:Apple iOS, Android