New Relic

New Relic

Customer Verified
Top Rated
About TrustRadius Scoring
Score 8.5 out of 100
Top Rated
New Relic
Starting at $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
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Overview

Recent Reviews

An All in One Solution

9 out of 10
March 05, 2022
New Relic helps with collecting data from any source, along with troubleshooting issues around front-end or back-end issues and CPU …
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New Relic - Worth the Price

7 out of 10
February 28, 2022
We use it to monitor the server resources like CPU, RAM, Disk, network, etc. On top of that, we also use logging and APM features to …
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Opinion of a regular user

8 out of 10
January 19, 2022
I use New Relic in order to monitor and follow KPI about our application. Particularly, this allows us to detect performance issues.
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Awards

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Pricing

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Free (Forever)

$0

Cloud
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

Telemetry Data Platform

$0.25

Cloud
per month per extra GB data ingest (after first free 100GB per month)

Incident Intelligence

$0.50

Cloud
per month per event (after first 1000 free events per month)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://newrelic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is New Relic?

New Relic One is a comprehensive cloud-based observability platform built to help customers create more perfect software. It includes:

  • Telemetry Data Platform: Collect, explore, and alert on all metrics, events, logs, and traces from any source with a managed, open, and unified telemetry database. Out-of-the-box integrations for open-source tools are present to enable easy setup, and to eliminate the cost and complexities of hosting, operating, and managing additional monitoring systems or data stores. With all telemetry data in one place, users can investigate unknown unknowns with confidence.

  • Full-Stack Observability: Visualize, analyze, and troubleshoot an entire software stack in one connected experience. Stop switching between disparate tools, frantically trying to stitch data together to figure out what went wrong. Boasting rich analytics and a curated user experience, Full-Stack Observability aims to surface the context teams need to quickly pinpoint and resolve problems across infrastructure, applications and end-user experience faster.

  • Applied Intelligence: Detect, understand, and resolve incidents faster with AIOps capabilities that aim to reduce alert noise and find insights in the data that would often go unnoticed without machine learning.

New Relic Features

  • Supported: Telemetry Data Platform
  • Supported: Full-Stack Observability
  • Supported: Applied Intelligence

New Relic Videos

Observability Made Simple
Who Are Data Nerds
NR Explorer Launch Video
AWS + New Relic Launch Video
Debug Faster With Pixie

New Relic Downloadables

New Relic Integrations

New Relic Competitors

New Relic Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationNo
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

Dynatrace, Datadog, and AppDynamics are common alternatives for New Relic.

Reviewers rate Support Rating highest, with a score of 7.5.

The most common users of New Relic are from Enterprises (1,001+ employees) and the Computer Software industry.

Comparisons

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Reviews

(1-25 of 85)
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Score 9 out of 10
Vetted Review
Verified User
Review Source
New Relic has features to monitor and mark deployments, NRQL to get fine-grained metrics and reports, Jenkins plugin, APIs to create alerts, and many more. These have benefited DevOps to automate onboarding of new applications and monitor the CI/CD effectively as well.
Score 10 out of 10
Vetted Review
Verified User
Review Source
The smooth integration between New Relic and the IT Service management tools has helped to establish proactiveness in the system and reduce the MTTR for any issue. Different notification option has also helped to track an issue and create alerts of any type, ranging from email to pager duty or any internal website.
Score 10 out of 10
Vetted Review
Verified User
Review Source
New Relic has made DevOps extremely efficient. It's very simple to analyze performance and infrastructure issues related to the application or the database. It also easily allows the team to identify sources of timeouts or poor Apdex performance. Additionally, its synthetic monitoring tool helps give great insights into the functioning of key flows on the site.
Score 9 out of 10
Vetted Review
Verified User
Review Source
The DevOps organization/team has benefited from this functionality since the focus has been to make sure that all instrumentation has occurred then optimized via continual automation and replication (providing improved stability as a result). Also, with alerting, and creating the alerts, DevOps has been notified on any KPIs that need more improvement and could focus on the corresponding RCA for setting SLAs.
Score 9 out of 10
Vetted Review
Verified User
Review Source
I can not say that New Relic helps DevOps teams at every step of the development process, but once the application is ready to be deployed, the usage and other metrics help in understanding the reliability of the application, and once completed deployed, it helps in maintaining and improving the availability of the application with the help of the alerting feature.
Yaniv Vararu | TrustRadius Reviewer
Score 6 out of 10
Vetted Review
Verified User
Review Source
We benefited a lot by creating alerts and dashboards and measuring the impact on our servers/product, but specifically in our organization, the team [that] "owns" the customization and maintenance of New Relic is the Backend team and not the DevOps team. It doesn't help us accelerate development cycles though, at least not at the moment. It lets us gain confidence when performing changes in code/configurations.
Score 9 out of 10
Vetted Review
Verified User
Review Source
We have other monitoring tools but we use New Relic to diagnose what the issue are for a complicated multi-tier website that depends on other services. Sometime the problem is not in our code or hosting environment but a third-party service is having issues that is causing our app to suffer. With New Relic we can see quickly where the issue is.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have benefitted from performance monitoring and alerting in our DevOps space, it is critical to perform load testing analysis and historical performance trends can be used as a yardstick to the impact of new changes. This gives confidence pre-release and knowing it can provide real-time stats in post-release to show the impact naturally gives the confidence to increase release cycles.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We benefited a lot by automatically creating alerts and dashboards for all the microservices of the company and measuring the impact on our product, each team can use New Relic to observe their applications and receive alerts.
Score 8 out of 10
Vetted Review
Verified User
Review Source
DevOps used to have to create dashboards for us either by hand or with third-party tools. Now the Engineering team itself can just take advantage of the baked-in features of New Relic, without having to re-invent the wheel or maintain custom solutions.
Score 8 out of 10
Vetted Review
Verified User
Review Source
We have set up a lot of dashboards to track the status of our machines and technical components. We have also developed an alert system to automate the detection of infrastructure or application problems.
January 18, 2022

New Relic experience

Score 9 out of 10
Vetted Review
Verified User
Review Source
The comprehensive monitoring and alerting that New Relic provides help to detect the anomalies and notice the team faster. Also, the troubleshooting becomes faster because the system visibility is clear and help to find the issue faster
Meraz Haque | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
The dashboards in New Relic are super amazing!! The DevOps in our team [have] created multiple dashboards which show real-time traffic, page load speed, site performance, and [much] more. We also have [a] tech dashboard [that] helps the engineering team to understand an issue when it happens or how it happened.
Score 9 out of 10
Vetted Review
Verified User
Review Source
New Relic has helped our organization improve deployment cycle times, providing performance monitoring that allows us to measure any impacts (negative or positive) as a result of new code releases. This gives us greater confidence in deployments and allowed us to reduce time between deployment cycles.
Ítalo Daldegan de Oliveira | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
With New Relic is very easy to monitor all running applications of the company, with a few clicks is possible to see all pods that are running in a cluster and understand what is going on, if some pod is running in problems and check available pods in the cluster. Also, check database connections.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Our DevOps team uses New Relic to capture important server health, like CPU usage, the number of threads/etc. Nearly all of these signals come out of the box so they spend minimum effort in doing so. They also set up their alert system based on these signals, which help them to detect any anomaly in servers in production, in real time.