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TrustRadius
New Relic

New Relic

Starting at $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
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Overview

What is New Relic?

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free (Forever)

$0

Cloud
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

Telemetry Data Platform

$0.25

Cloud
per month per extra GB data ingest (after first free 100GB per month)

Incident Intelligence

$0.50

Cloud
per month per event (after first 1000 free events per month)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://newrelic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is New Relic?

New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.

There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.

New Relic Features

  • Supported: Telemetry Data Platform
  • Supported: Full-Stack Observability
  • Supported: Applied Intelligence

New Relic Videos

Observability Made Simple
Who Are Data Nerds
NR Explorer Launch Video
AWS + New Relic Launch Video
Debug Faster With Pixie
In this video, the TrustRadius team is going to share with you some of the top log data management tools: New Relic, Splunk Log Observer, and LogicMonitor. These tools are great for enterprise log management.

New Relic Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

Frequently Asked Questions

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

Dynatrace, Datadog, and Splunk AppDynamics are common alternatives for New Relic.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of New Relic are from Enterprises (1,001+ employees).
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Comparisons

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Reviews From Top Reviewers

(1-5 of 108)

End-to-end monitoring and automation for efficiency and performance gain

Rating: 8 out of 10
April 30, 2025
AJ
Vetted Review
Verified User
New Relic
3 years of experience
New Relic has been super-easy for us to monitor using our DevOps. We observe app performance in real-time, which allows us to find and fix issues more quickly, meaning reduced development cycle times. Built in dashboards and automated alerts have helped us be more proactive as a team in catching performance issues before they get to production. These features have reduced system instability, simplified the deployment pipelines, and ultimately prevented us from wasting time by making us get releases out consistently and quicker.

Good value for money easy to set up.

Rating: 8 out of 10
April 16, 2025
New Relic has significantly enhanced our DevOps process by providing real-time performance insights that allow us to quickly identify and resolve issues. The integrated dashboards and alerting system enable proactive management of system bottlenecks, leading to faster release cycles and improved application stability. By measuring impact accurately, our team has been able to optimize resource allocation and troubleshoot effectively, ultimately reducing downtime and ensuring consistent performance improvements across our infrastructure.

New Relic continues to be the tool of choice for APM and Metrics

Rating: 9 out of 10
December 17, 2024
PG
Vetted Review
Verified User
New Relic
7 years of experience
Yes, our DevOps team is able to track the health and the performance of our systems and services accurately without too much effort. In fact, with the usage of New Relic we have been able to move the work of system operations to the development team. We are truly on the path of Shift-left.

Very powerful solution for infra monitoring that doesn't keep you up at night

Rating: 8 out of 10
March 04, 2025
SC
Vetted Review
Verified User
New Relic
3 years of experience
Yes, we have benefited from this as we know exactly what impact have any product changes on our infrastructure.
We are not guessing anymore and can anticipate bad things, which makes it safer for us to make bold product decisions.

Best Monitoring Agent anyone can use

Rating: 10 out of 10
April 16, 2025
Vetted Review
Verified User
New Relic
3 years of experience
It has benefited the engineers of the team by minimising the time it took for handling resource optimisation and monitoring of infrastructure
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