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TrustRadius
New Relic

New Relic

Starting at $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
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Overview

What is New Relic?

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

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Learn from top reviewers

End-to-end monitoring and automation for efficiency and performance gain

Rating: 8 out of 10
April 30, 2025
IncentivizedVetted ReviewVerified User
we monitor our energy management systems, assuring the realtime integrity of Big Data we generate from IoT devices and SCADA networks. It allows us to catch underperformance a...
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Alex Jones
Engineer - Engineering
Energy Engineer
nLine
New Relic3 years of experience

New Relic Powerful Optimizer in Performance

Rating: 9 out of 10
April 16, 2025
IncentivizedVetted ReviewVerified User
In our organization, New Relic serves as a primary part of our observability which help us to monitor and real time analysis and give proper alerts. It really helps us to reso...
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Adarsh YS
Engineer - Information Technology
Frontend Developer
Techincoders

Good value for money easy to set up.

Rating: 8 out of 10
April 16, 2025
IncentivizedVetted ReviewVerified User
We use New Relic heavily for logging, performance analysis and observability. It gives us a good searchable dump of all logs in one place, which we don't have to worry about m...
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Anubhav Malik
C-Level Executive - Engineering
CTO
Weekday
New Relic3 years of experience

Very powerful solution for infra monitoring that doesn't keep you up at night

Rating: 8 out of 10
March 4, 2025
IncentivizedVetted ReviewVerified User
We are self-hosting our app and its microservices and db on Hetzner VPS so naturally we needed a tool to monitor the servers' health, including memory, CPU, storage as well as...
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Sergiu Cazac
Director - Information Technology
Founder
Personizely
New Relic3 years of experience

New Relic continues to be the tool of choice for APM and Metrics

Rating: 9 out of 10
December 17, 2024
IncentivizedVetted ReviewVerified User
Infrastructure Monitoring and Alerting Application Performance Monitoring and Alerting Tracking business and product related KPI's and metrics. Dashboards for NOC and the cust...
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Piyush Goel
Vice-President - Engineering
Senior Vice President - Engineering
Capillary Technologies
New Relic7 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free (Forever)

$0

Cloud
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

Telemetry Data Platform

$0.25

Cloud
per month per extra GB data ingest (after first free 100GB per month)

Incident Intelligence

$0.50

Cloud
per month per event (after first 1000 free events per month)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://newrelic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is New Relic?

New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.

There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.

New Relic Features

  • Supported: Telemetry Data Platform
  • Supported: Full-Stack Observability
  • Supported: Applied Intelligence

New Relic Videos

Observability Made Simple
Who Are Data Nerds
NR Explorer Launch Video
AWS + New Relic Launch Video
Debug Faster With Pixie
In this video, the TrustRadius team is going to share with you some of the top log data management tools: New Relic, Splunk Log Observer, and LogicMonitor. These tools are great for enterprise log management.

New Relic Integrations

New Relic Competitors

New Relic Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

New Relic Downloadables

Frequently Asked Questions

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

Dynatrace, Datadog, and Splunk AppDynamics are common alternatives for New Relic.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of New Relic are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 107)

End-to-end monitoring and automation for efficiency and performance gain

Rating: 8 out of 10
Incentivized
April 30, 2025
AJ
Alex Jones
Energy Engineer
nLine (Oil & Energy, 51-200 employees)
Vetted Review
Verified User
New Relic
3 years of experience
New Relic Migration
New Relic was instrumental in lowering the risk of the migration and in the pace of our cloud adoption. As we look at these on-prem and cloud environments side by side, we can monitor the performance of the application as we move migration, understand potential bottlenecks and ensure a successful transition. The live visibility enabled us to solve problems early and to not disrupt services. This preemptive attack would not only minimize the risks of the migration, but also accelerate and reduce the cost through preventing migration troubleshooting and maximizing the utilization of cloud resources.

Good value for money easy to set up.

Rating: 8 out of 10
Incentivized
April 16, 2025
New Relic Migration
Since the infra is owned and maintained by New Relic we don't really have to worry about setting up our own observability infra or set up any kibana or ES dashboards. It is pretty helpful in that regard. Saved me hours and hours of engineering bandwidth and is quite reliable.

New Relic continues to be the tool of choice for APM and Metrics

Rating: 9 out of 10
Incentivized
December 17, 2024
PG
Piyush Goel
Senior Vice President - Engineering
Capillary Technologies (Computer Software, 501-1000 employees)
Vetted Review
Verified User
New Relic
7 years of experience
View profile
New Relic Migration
Our use-cases are primarily cloud based. However, we rely on them heavily during migration to and from regions, and across the cloud providers. Their tool is cloud agnostic, and allows us to track the health and the performance of our applications in a predictable manner. The costs are controlled as all the performance bottlenecks can be tracked and fixed at the source instead of adding more infrastructure.

Very powerful solution for infra monitoring that doesn't keep you up at night

Rating: 8 out of 10
Incentivized
March 04, 2025
SC
Sergiu Cazac
Founder
Personizely (Computer Software, 1-10 employees)
Vetted Review
Verified User
New Relic
3 years of experience
New Relic Migration
Yes, it helped us reduce risk as we are no longer guessing if something goes south but we have real data.
We also know better when we should update our stack based on the metrics New Relic provides us with.
It didn't reduce the costs though, but we can think that considering how many issues it helped anticipate - it saved us from losing customers and revenue.

Our cost to serve customers dropped dramatically having one single place to view application performance and find errors or problems.

Rating: 10 out of 10
Incentivized
April 16, 2025
Verified User
Manager in Product Management
Information Technology & Services Company, 11-50 employees
Vetted Review
Verified User
New Relic
4 years of experience
New Relic Migration
Our cost to serve customers dropped dramatically having one single place to view application performance and find errors or problems. All of our apps send their logs to newrelic and newrelic monitors all of our apps, meaning we find out if things go down before our customers - churn has gone down, meaning we can focus on keeping customers and building new functionality.
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