My experience with New Relic
New Relic helped us identify RDS lock wait timeouts for a clients high load e-commerce store. With the help of New Relic Application …
Starting at $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
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What is New Relic?
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
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Pricing
Free (Forever)
$0
Cloud
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
Cloud
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
Cloud
per month per event (after first 1000 free events per month)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://newrelic.com/pricing
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- Premium Consulting/Integration Services
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What is New Relic?
New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.
There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.
New Relic Features
- Supported: Telemetry Data Platform
- Supported: Full-Stack Observability
- Supported: Applied Intelligence
New Relic Videos
Observability Made Simple
Who Are Data Nerds
NR Explorer Launch Video
AWS + New Relic Launch Video
Debug Faster With Pixie
In this video, the TrustRadius team is going to share with you some of the top log data management tools: New Relic, Splunk Log Observer, and LogicMonitor. These tools are great for enterprise log management.
New Relic Integrations
New Relic Competitors
New Relic Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English |
New Relic Downloadables
Frequently Asked Questions
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of New Relic are from Enterprises (1,001+ employees).
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(299)Attribute Ratings
Reviews
(1-25 of 98)Companies can't remove reviews or game the system. Here's why
March 12, 2024
My experience with New Relic
Before migration, New Relic provides us with deep visibility into our clients' on-premises applications. This level of instrumentation allowed us to identify potential bottlenecks, performance issues, and dependencies, significantly mitigating the risks associated with the migration process. By addressing these issues proactively, we ensured a smoother transition to the cloud.
February 12, 2024
One of the best toolings for Observability
It is very easy integrating and connecting of our applications within New Relic
November 01, 2023
Powerful Tool With Overly Complicated UI
Because we're only using a few key features from New Relic, I don't think this has really applied to us. I will say that their focus on real-time data monitoring has been more annoying, since we want to store historical data but can't - it automatically archives data more than ~30 days old. We have to manually store that elsewhere.
After identifying the bottleneck while doing performance analysis of our services, we improved the response time of APIs, and were able to provide better SLAs to the partners and better customer experience. Earlier we used to increase number of instances of our services while facing performance issues, now that we have a plan, our overall cost has reduced.
September 14, 2023
New Relic APM is magic. Simple to implement and gives visibility of everything. Not cheap
Implementation is very simple and visibility is very high, even in very complicated migrations or architectures. New Relic simplifies everything with little effort.I couldn't do my job without New Relic or I would have a hard time implementing its visibility.
September 11, 2023
Best APM solution for full-stack web developers
Our devs were used to the old school methods of SSHing into a server and looking at log files, or using shell programs to monitor performance and troubleshoot issues. The abstraction of serverless solutions makes this difficult, and New Relic was able to provide a much better replacement for these practices that translated seamlessly to cloud serverless architecture.
September 07, 2023
Observability Swiss Pocket Knife
Actually, in a wider growing cloudscape these days, a monitoring tool is as good as its integration capabilities. Some of these New Relic does well, some are more of a challenge. Browser synthetics are as good as the browser version it uses, and New Relic isn't always up to speed with the current browser versions used on client computers of frameworks. It's very strong in the back-end, but complex website front-ends can make zooming in to some specific parts of a site a challenge while not losing sight on the whole. That said, this being a cloud solution absolutely helps availability, even outside working hours.
September 06, 2023
New Relic - get to the root of the problem quickly
New Relic helps us understand how apps we developed performed in the cloud vs. on premise or in a test enviroment. This allowed for quick iterative improvements and means to measure them quickly.
August 31, 2023
Single source of truth
New Relic's way of keeping an eye on things has made a recent app move to the cloud smoother. We used it before, during, and after – covering all bases. It helped us spot issues early on, which was a relief. Plus, once we were in the cloud, it showed us what's what, so we adjusted things quicker. Its also useful to kept tabs on our spending, so we can cut some costs. It's another helpful tool which we used through the move and helped us avoid the usual fuss. NR helped to make the cloud shift a little less of a hassle.
June 07, 2023
One of the Best Tools for Full Stack Monitoring
New Relic helps us to enable a continuous monitoring process during the time to cloud migration then helps us in keeping track of any issues and make sure that the migration process does not affect the end-user with a bad experience. It helps in reducing the migration risk and accelerating cloud adoption. With the help of usage metrics, it helps us in understanding the requirements and thus also affects the cost.
Doesn't apply having not had this scenario. We monitor infra agents in onprem and cloud locations. The tool is effective in all scenarios
April 01, 2023
Great service for performance and full stack analysis.
We were already in the cloud. Set up NewRelic for better visibility / management.
we have directly deployed our application on cloud we have never gone on prem so i dont have any experience on that
March 22, 2023
An SRE swiss army knife
My experience has only been in 100% cloud environments and haven't used much of the cloud cost spend tools.
March 04, 2023
New Relic at a glance.
New Relic definitely helped. It allows me to understand usage to a large degree, making planning easier and more precise.
March 02, 2023
Excellent Performance Monitoring
New Relic has helped reduce risk during migration of apps from on-prem to the cloud by providing excellent before and after performance monitoring data. That has allowed us to rapidly deploy updates to correct any issues caused by the migration.
March 02, 2023
Acquia site monitoring tool
Our development was in the cloud and we used New Relic from the inception stages. Because it is tightly integrated into the Acquia Drupal platform, we were able to carry our monitoring account and key from Dev through Test to Live. We like the ability to monitor and retain the logs for up to 90 days on the Pro subscription.
March 01, 2023
Help understand your application and also allocate better your infrastructure resources
We were already using the cloud before New Relic, but we could cut our costs by 2/3 by understanding where we could cost and buy a cheap and better infrastructure that suits our needs.
March 01, 2023
New Relic in my day-to-day
New Relic has facilitated the way we observe behaviors instead of using other solutions where not all the same features are included on the same application/product.
February 28, 2023
A University's perspective on New Relic
Our services/applications are primarily still on-premise and do not reside in the cloud.
February 28, 2023
New Relic for real-time alerts
We hadn't moved to the cloud, so we haven't experienced this.
February 24, 2023
NewRelic: What an amazing monitoring tool!
Monitoring with APM helped us to determine that cloud infrastructure was the future of our business operations. We started migrating our client sites in batches to cloud. At the beginning, and in order to start with a multi-tenant infrastructure, we over-provisioned our cloud resources to support the initial load, but as we monitored the sites performance and as we migrated more batches, we took decisions and adjusting the capacity (having the benefits of the cloud like flexible, elastic and scalable), to reach the desired breakeven. So, we can say NewRelic helped us a lot to make the transition from on-premise to cloud, to reduce the migration risk, and at the same time to reduce costs.
February 21, 2023
New Relic continues to be the tool of choice for APM and Metrics
Our use-cases are primarily cloud based. However, we rely on them heavily during migration to and from regions, and across the cloud providers. Their tool is cloud agnostic, and allows us to track the health and the performance of our applications in a predictable manner. The costs are controlled as all the performance bottlenecks can be tracked and fixed at the source instead of adding more infrastructure.
November 05, 2022
New Relic - The Versatile Monitoring Tool.
With devices being monitored under New Relic, we have the ability to monitor all aspects which are needed to make sure a workflow functions without any problem. With the ability of new Relic to store and compare the historic data, it helped in making sure that the devices which were over-provisioned, can be lowered in terms of space, memory, network ports, etc, which eventually made the devices to be optimal and sufficient to be able to support a workflow without any hiccups.
July 21, 2022
Value of money with New Relic APM
New Relic provides finer metrics of usage of Infrastructure and applications. It has integration with most AWS services as well. Given these, it assists in right-size the Infrastructure and applications and thereby avoiding the risk of downtime/outages and also reducing cost in case of over-provisioned or underutilized infrastructure.