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New Relic Reviews

163 Ratings
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Score 8.1 out of 100
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Reviews (1-25 of 27)

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September 09, 2020

New Relic is a one-stop-shop for monitoring needs.

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

Our business primarily started in the cloud, so this hasn't been much of an issue. However, over the years, New Relic has done a lot of work to move from supporting monitoring servers to monitoring more virtual or serverless build outs. Where they once had a very hands off approach when it came to working with cloud vendors, largely just pulling from whatever logging metrics tool provided by the cloud platform, New Relic now has a much more partnership style relationship with at least AWS and are now supporting first party serverless, Kubernetes, and other virtualization first party tools and integrations.
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March 30, 2020

New Relic Provides Visibility Across our Entire Fleet of Applications and Cloud Resources

Michael Jenkins | TrustRadius Reviewer
Michael Jenkins
Score 10 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

My team recently migrated parts of a complex Rails application from an on-premises datacenter to the cloud. Because we used New Relic APM and Infrastructure monitoring across the board, we could easily see how the different parts of the application were performing as we migrated in several phases across multiple environments. Interestingly enough, there was a portion of the migration where the application kind of straddled the on-prem and cloud servers. We didn't have to make any changes to our application or server instrumentation though and all the data fell into place in the console. It was neat to see the cloud servers standing by for traffic and then picking up the load as we cut over. This was a nice touch and easy win for the SRE _and_ dev teams because that was one less part of the migration we had to worry about. It also gave us confidence that we had the correct insight into the application's performance from end to end.
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May 13, 2020

Great APM tool to help you to understand your application

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

We started in the cloud, so this particular part does not apply to us. With that said, New Relic's good support for most cloud vendors meant it was very straightforward for us to run our application in the cloud with New Relic.
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March 03, 2020

Very helpful, powerful and cost effective tool to make your applications faster and stable

Anonymous | TrustRadius Reviewer
Verified User
Score 7 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

It sure reduced costs by giving insight into our slow and heavy website. But I don't see how that relates to cloud adoption at all. New Relic did reduce risk, by giving us a clean monitoring solution in combination with alerts that gave us the opportunity to jump in and fix things before anyone (read customers) would notice.
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November 01, 2019

Help understand your application and also allocate better your infrastructure resources

Willian Molinari | TrustRadius Reviewer
Willian Molinari
Score 10 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

We were already using the cloud before New Relic, but we could cut our costs by 2/3 by understanding where we could cost and buy a cheap and better infrastructure that suits our needs.
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December 12, 2019

New Relic to solve all your monitoring needs!

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

What we could clearly notice is the fact that in our case New Relic accelerates the cloud adoption rate, which in turn accelerates the successful addition of new capabilities to our applications. Our organization is now enabled to see and incorporate new ways to get work done, but also bring innovation to support our various business objectives.
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December 07, 2019

Effective, simple monitoring

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

While I'm sure New Relic is useful in this scenario, I have never needed to migrate an on-premise app to a cloud provider.
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October 12, 2019

Acquia site monitoring tool

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

Our development was in the cloud and we used New Relic from the inception stages. Because it is tightly integrated into the Acquia Drupal platform, we were able to carry our monitoring account and key from Dev through Test to Live. We like the ability to monitor and retain the logs for up to 90 days on the Pro subscription.
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July 25, 2019

NewRelic great for tech companies both small and large

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

An example of the reduced cost would probably be that we could identify specific processes that were hogging server resources and work specifically on improving them, thus reducing overall infrastructure costs via a reduced rate of adding resources.
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April 21, 2019

One of the best surveillance (Monitoring) systems for your application

Rounak Jangir | TrustRadius Reviewer
Rounak Jangir
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

New relic can be really helpful in reducing the migration risks. We can use it to measure the error rated before the migration and after migration to come to a better conclusion on the risks of migration and can target the points that can be improved. However the point of reduced price is something tricky here, although the base features are not very pricey but add ons can increase the cost a lot, which can be improved.
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April 19, 2019

Superb Monitoring and Details with Little Setup Time

Sean Patterson | TrustRadius Reviewer
Sean Patterson
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

New Relic helped us reduce cost by showing us that our individual servers were supporting a larger load than we had speculated. Even during peak times we were able to track through our reporting that the server was still in acceptable ranges. As such, there was no need to run multiple instances, which cost extra.
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April 18, 2019

Powerful application performance monitoring, and tight integration

Ben McClure | TrustRadius Reviewer
Ben McClure
Score 10 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

NewRelic has accelerated our cloud adoption by allowing us to quickly migrate applications to the cloud, compare performance, and resolve bottlenecks. It has helped to reduce costs for those same reasons, by saving us time and development resources.
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March 20, 2019

Excellent comprehensive Application Monitoring

Kevin Van Heusen | TrustRadius Reviewer
Kevin Van Heusen
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

New Relic helped accelerate cloud adoption in a bit in that we are able to deploy more cloud servers without worrying about spending too much time monitoring each one, since it works seamlessly with our infrastructure. It has reduced cost in that it has helped limit customer churn due to our improved performance.
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July 09, 2019

Much better than New Coke, you need to try New Relic today!

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

Visibility is key. However, we opted to not deploy into our on-prem environment as we migrated/re-built in the Cloud. That said, we did use New Relic Infrastructure to view, trace, and solve performance-related issues when we moved our applications and OSes. While we didn't have a comparison within the platform from before and after, we did have metrics from a different tool. New Relic gave us the granularity to dig into the data and find where things were slowing down.
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April 15, 2019

Comprehensive Application Performance Monitoring

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

My company did not migrate to a cloud platform; we built on Amazon Web Services from the beginning. I don't have experience migrating an on-premises application to the cloud with New Relic.
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May 29, 2019

New Relic helps you keep a critical online service up and running.

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

New Relic help us finding issues early in our eCommerce sites made with Magento 2. Magento is an extremely complex software that requires deep knowledge of the framework. Risk of issues in production is very high, and very expensive for the end customer. New Relic is built in Magento and helped us finding and fixing issues at development time when there's no risk for the business.
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May 01, 2019

New Relic is the Standard in App Monitoring

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

New Relic helped establish better trust with our business since IT actually knew what was going and that something was wrong before users did. This was huge!
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April 15, 2019

Excellent APM tool

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

New Relic cloud integration is easy to set up. We use AWS. New Relic reduced the cost of application monitoring. Setting up any application in New Relic is quite easy.
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April 15, 2019

New Relic

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

We're not using it for this purpose.
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March 30, 2019

New Relic a must for DevOps, SRE and Engineering teams.

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Migration

We use New Relic for on-prem and cloud applications. We have not used it or seen how it can help reduce migration risk. However, it has helped in cloud adoption and monitoring of our cloud infrastructure and applications. We use AWS, and AWS CloudWatch has some good CPU and memory level monitoring already available. However, New Relic provides a great improvement over AWS level monitoring of its cloud infrastructure.
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New Relic Scorecard Summary

Likelihood to Recommend (163)
8.1
Likelihood to Renew (9)
7.7
Usability (3)
9.0
Availability (2)
10.0
Performance (2)
8.0
Support Rating (6)
8.0
Implementation Rating (8)
8.5
Product Scalability (1)
8.0

What is New Relic?

New Relic is an all-in-one web and mobile application performance management provider for the cloud and the datacenter. They provide 24x7 user monitoring and code-level diagnostics for production apps deployed on dedicated infrastructures, the cloud, or hybrid environments and real time end-to-end monitoring for your iOS and Android app’s.

New Relic provides support for applications written in Ruby, Python, PHP, Java, .NET, Node.js and related frameworks. New Relic also partners with leading cloud management, platform, and hosting vendors to provide their customers with instant visibility into the performance of deployed applications.

New Relic also has an open SaaS platform that enables its community of developers, partners and customers to build plugins using open API’s to monitor any technology of their choice, from databases, networks, caching layers and more.

New Relic provides SaaS Application Monitoring for Ruby, PHP, .Net, Java, Python, iOS, and Android Apps.
Categories:  Application Performance Management (APM),  IT Infrastructure Monitoring,  Log Management,  Mobile Application Performance Monitoring (APM),  System Monitoring,  Observability

New Relic Integrations

New Relic Competitors

New Relic Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Standard$99per user
ProContact sales team
EnterpriseContact sales team
Telemetry Data Platform0.25per GB
Proactive Detection0.25per million app transactions
Incident Intelligence0.50per incident

New Relic Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No