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New Relic Reviews

163 Ratings
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Score 8.1 out of 100
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Reviews (1-25 of 29)

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September 09, 2020

New Relic is a one-stop-shop for monitoring needs.

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

New Relic's variety of tools and basic agent installations have made it relatively simple for our developers to spin up new projects and get something in place for monitoring quickly and effectively. Our teams typically get a lot of value out of the data provided by whatever New Relic's various agents provide out of the box and when they reach the point that they need additional data, they can get that too because all of New Relic's tools are extensible enough to support custom monitoring patterns.
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March 30, 2020

New Relic Provides Visibility Across our Entire Fleet of Applications and Cloud Resources

Michael Jenkins | TrustRadius Reviewer
Michael Jenkins
Score 10 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

The full stack view is great for determining exactly where bottlenecks are when it comes to improving performance in our applications. This is particularly true of our applications that connect to multiple sources to retrieve and store data; this includes outside APIs as well as our own APIs and databases. If there are application slow-downs, we can quickly see where the problems are. If it's us, we're empowered to fix the problem.
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March 05, 2020

New Relic: Good tool for APM

Lasha Jojua | TrustRadius Reviewer
Lasha Jojua
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

Tool has good visibility of application performance, alerts can be configured for each department to have fast feedback from relevant people involved in fixing process. Before New Relic, the team wasted time trying to find out where to start to check and fix issues. Integration with already-in-use tools gives us the possibility to decrease the time for analyzing. Automation of the incident management process with New Relic data was a good case we started from.
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May 13, 2020

Great APM tool to help you to understand your application

Anonymous | TrustRadius Reviewer
Verified User
Score 10 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

Our cloud product is primarily a public cloud offering (with private cloud as an option), New Relic is able to monitor our product end to end, from database to application server to front-end UI. This provides us with a single holistic picture of how our application is running. All the monitoring statistics it captures is updated in real time (or close to it) and can also go back in time. This lets both our operations and engineering teams to get a good understanding of the application's performance from few months back to the present.
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March 03, 2020

Very helpful, powerful and cost effective tool to make your applications faster and stable

Anonymous | TrustRadius Reviewer
Verified User
Score 7 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

New Relic is quite powerful when it comes to "private" app performance. It is quite effortless in detecting problem is about any code library no mater how secured. Even with confuscated external party DLL's it can give a meaningful pointer to troublesome function calls. Same goes for database problems, I couldn't believe the detail it gives on database calls that I thought were securely hidden beyond access.
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November 01, 2019

Help understand your application and also allocate better your infrastructure resources

Willian Molinari | TrustRadius Reviewer
Willian Molinari
Score 10 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

It's helpful for developers and managers to easily see how much resources we have in the infrastructure and how much is being used. The interface is intuitive enough that the engineering manager can understand what is going on and generate his own reports.
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December 12, 2019

New Relic is a solid performer for broad environments

Anonymous | TrustRadius Reviewer
Verified User
Score 3 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

It’s provided insights into the systems and sped triage processes for determining what the cause of the problem is. Generally, there were two events a year where is provided strong valuable information. However, it was generally not useful on a day to day basis.
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December 12, 2019

New Relic to solve all your monitoring needs!

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

Keeping track of all applications decreased downtime therefore it keeps our business up and running. Problems no longer need to be found manually, so it takes shorter to find the problem and backtrack to the source and as a result, our business no longer goes without critical functions. Since we started using New Relic solution the issues are immediately detected and resolved much faster meaning there are fewer man-hours used and fewer fees are paid.
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December 07, 2019

Effective, simple monitoring

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

New Relic is the first place I go as a developer when our team gets notified of any production issues. It is easy to identify when the problem started and get a general idea for what area to start looking at for a fix. This decreases the time that customer-impacting issues persist in production.
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October 12, 2019

Acquia site monitoring tool

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

Easy to pinpoint performance bottlenecks as the application is monitored in layers and individual components can be appraised separately. We have used NewRelic to analyse the time spent in PHP and average web transaction times. We are thinking of migrating to the Pro level to take advantage of the full array of performance counters.
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July 25, 2019

NewRelic great for tech companies both small and large

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

We have been able to live track new features as we launched them to see how many clicks something received, and also how many crashes may or may not have been generated from that area. Depending on how much usage a particular beta feature would receive, it could bump or reduce the priority of the next iteration(s).
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April 21, 2019

One of the best surveillance (Monitoring) systems for your application

Rounak Jangir | TrustRadius Reviewer
Rounak Jangir
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

In my organisation it helps to reduce the time for debugging. Monitoring the application constantly gives you the power to sort out errors in runtime. The performance of the application increases. Also, it helps our customers in several ways, which helped us to improve and get more profit for our company.
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April 19, 2019

Superb Monitoring and Details with Little Setup Time

Sean Patterson | TrustRadius Reviewer
Sean Patterson
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

Being able to see the full stack picture of our application layers, microservices, and databases has allowed us to better configure our architecture to maximize performance without spending too much money. Additionally, we have been able to get more detailed diagnostic details when debugging performance issues, because we are able to more accurately track the client side event all the way down to the database calls.
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April 18, 2019

Powerful application performance monitoring, and tight integration

Ben McClure | TrustRadius Reviewer
Ben McClure
Score 10 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

We mainly use New Relic in the context of single applications and mostly use it in the context of public websites. Nonetheless, New Relic's ability to bring together related services and aspects of an application is powerful and makes it easy to correlate events and analyze the full picture of what's happening.
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March 20, 2019

Excellent comprehensive Application Monitoring

Kevin Van Heusen | TrustRadius Reviewer
Kevin Van Heusen
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

Overall the ability to get a good view of what is going on in our application stack has improved customer satisfaction with quicker response times as well as fewer bugs over time. By providing insight into what application errors we are running into in production, we have been able to resolve them before they get out of hand.
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May 28, 2019

New Relic APM is Quick and Easy!!!

Jayson E. Conry | TrustRadius Reviewer
Jayson E. Conry
Score 10 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

Unfortunately as a whole, they have not as we have certain options that we cannot use due to the sensitivity of the data we have that cannot be touched via SaaS solutions.

that said, there are certain DevOps teams that have been able to use the tool to test out processes that were then able to be traced as they were able to scrub sensitive data.
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April 17, 2019

The best application and server monitoring tool I ever found

Eugene Bos | TrustRadius Reviewer
Eugene Bos
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

It helps to save time when some problem with applications arises as well as saving time while trying to improve the performance of applications (as you can see weak points pretty easily). It is very useful to have all the data in the same place, especially if you are managing a lot of servers.
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July 09, 2019

Much better than New Coke, you need to try New Relic today!

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

This is really where New Relic shines. As long as you can install an agent, or if your platform has a supported/open API, then New Relic brings together a medley of monitoring and alerting functionality that is hard to find. Blending APM, Infrastructure, web performance, and a (reasonably) robust method of logging time-series data in a common database is really the beauty of the platform. A few other vendors do this as well (SolarWinds Orion does it, but more hardware focused) and it really is a massive differentiation between the various vendors.
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April 15, 2019

Comprehensive Application Performance Monitoring

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

We use New Relic primarily to measure the performance of our application back-end. Tracking the frequencies of different types of errors allows us to detect problems before they affect our customers. Tracking the latency of transactions helps us to understand how to prioritize improvements. It also helps us understand how to scale our back-end infrastructure as we grow.
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May 29, 2019

New Relic helps you keep a critical online service up and running.

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

We have a considerable number of web and eCommerce websites for our clients. All these apps are deployed in different kind of servers, and we need to have a full picture of the overall performance of our infrastructure. Commerce websites need to be blazing fast and constantly optimized. If something goes wrong, we want to be notified. We can not be alerted when a project goes down, we need to know it before it happens, and this is what we can achieve with New Relic thanks to its precise real time vision of the entire performance of our server farm.

The number of monthly issues that we have in all our projects and the total time we spend fixing them have been reduced.
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May 28, 2019

New Relic Insights is must-have for small technology teams running their website in-house

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

In our organization, we use New Relic to monitor website app performance. It has impacted the organization by providing real-time analytics and metrics for new website features, allowing us to measure success and failure after development rollout.

New Relic has also allowed us to more quickly identify website bugs by showing the method calls and dependencies that may be slowing the website down. These features work on desktop, tablet, and mobile.
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May 01, 2019

New Relic is the Standard in App Monitoring

Anonymous | TrustRadius Reviewer
Verified User
Score 8 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

New Relic does a nice job monitoring and has a nice alert system. We integrate ours with Pager Duty. It falls short with predictions and database monitoring which we just data dog for.
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April 22, 2019

Greate APM tool option for monitoring and continous improvement

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

New Relic provides us various insights belonging to the whole customer environment: how are our processes going on and where the bottlenecks are performance wise. Even we use its insights as dashboards in displaying on a giant screen television in our engineering office. My company gets benefits of its capabilities becaues our services are critical for our customers to keep all of them up and running all time.
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April 15, 2019

Excellent APM tool

Anonymous | TrustRadius Reviewer
Verified User
Score 9 out of 10
Vetted Review
Verified User
Review Source

New Relic Real-Time Monitoring

Most of our applications are based on a micro services architecture. New Relic has helped in providing real time performance of the applications. For both front end and back end, New Relic provides a clear view with many graphs like CPU, heap, memory, DB connections, thread, external service call etc. We use the New Relic dashboard to keep track of app performance and alerts help to mitigate the issue before it impacts the business.
Performance in real time has helped our business to meet the SLA across the organization.
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New Relic Scorecard Summary

Likelihood to Recommend (163)
8.1
Likelihood to Renew (9)
7.7
Usability (3)
9.0
Availability (2)
10.0
Performance (2)
8.0
Support Rating (6)
8.0
Implementation Rating (8)
8.5
Product Scalability (1)
8.0

What is New Relic?

New Relic is an all-in-one web and mobile application performance management provider for the cloud and the datacenter. They provide 24x7 user monitoring and code-level diagnostics for production apps deployed on dedicated infrastructures, the cloud, or hybrid environments and real time end-to-end monitoring for your iOS and Android app’s.

New Relic provides support for applications written in Ruby, Python, PHP, Java, .NET, Node.js and related frameworks. New Relic also partners with leading cloud management, platform, and hosting vendors to provide their customers with instant visibility into the performance of deployed applications.

New Relic also has an open SaaS platform that enables its community of developers, partners and customers to build plugins using open API’s to monitor any technology of their choice, from databases, networks, caching layers and more.

New Relic provides SaaS Application Monitoring for Ruby, PHP, .Net, Java, Python, iOS, and Android Apps.
Categories:  Application Performance Management (APM),  IT Infrastructure Monitoring,  Log Management,  Mobile Application Performance Monitoring (APM),  System Monitoring,  Observability

New Relic Integrations

New Relic Competitors

New Relic Pricing

  • Has featureFree Trial Available?Yes
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No
EditionPricing DetailsTerms
Standard$99per user
ProContact sales team
EnterpriseContact sales team
Telemetry Data Platform0.25per GB
Proactive Detection0.25per million app transactions
Incident Intelligence0.50per incident

New Relic Technical Details

Deployment Types:SaaS
Operating Systems: Unspecified
Mobile Application:No