New Relic Reviews

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139 Ratings
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Score 7.9 out of 100

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Reviews (1-24 of 24)

Willian Molinari | TrustRadius Reviewer
Score 10 out of 10
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New Relic Real-Time Monitoring

It's helpful for developers and managers to easily see how much resources we have in the infrastructure and how much is being used. The interface is intuitive enough that the engineering manager can understand what is going on and generate his own reports.
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Anonymous | TrustRadius Reviewer
Score 3 out of 10
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New Relic Real-Time Monitoring

It’s provided insights into the systems and sped triage processes for determining what the cause of the problem is. Generally, there were two events a year where is provided strong valuable information. However, it was generally not useful on a day to day basis.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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New Relic Real-Time Monitoring

Keeping track of all applications decreased downtime therefore it keeps our business up and running. Problems no longer need to be found manually, so it takes shorter to find the problem and backtrack to the source and as a result, our business no longer goes without critical functions. Since we started using New Relic solution the issues are immediately detected and resolved much faster meaning there are fewer man-hours used and fewer fees are paid.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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New Relic Real-Time Monitoring

New Relic is the first place I go as a developer when our team gets notified of any production issues. It is easy to identify when the problem started and get a general idea for what area to start looking at for a fix. This decreases the time that customer-impacting issues persist in production.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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New Relic Real-Time Monitoring

Easy to pinpoint performance bottlenecks as the application is monitored in layers and individual components can be appraised separately. We have used NewRelic to analyse the time spent in PHP and average web transaction times. We are thinking of migrating to the Pro level to take advantage of the full array of performance counters.
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Rounak Jangir | TrustRadius Reviewer
Score 9 out of 10
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New Relic Real-Time Monitoring

In my organisation it helps to reduce the time for debugging. Monitoring the application constantly gives you the power to sort out errors in runtime. The performance of the application increases. Also, it helps our customers in several ways, which helped us to improve and get more profit for our company.
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Sean Patterson | TrustRadius Reviewer
Score 8 out of 10
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New Relic Real-Time Monitoring

Being able to see the full stack picture of our application layers, microservices, and databases has allowed us to better configure our architecture to maximize performance without spending too much money. Additionally, we have been able to get more detailed diagnostic details when debugging performance issues, because we are able to more accurately track the client side event all the way down to the database calls.
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Ben McClure | TrustRadius Reviewer
Score 10 out of 10
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New Relic Real-Time Monitoring

We mainly use New Relic in the context of single applications and mostly use it in the context of public websites. Nonetheless, New Relic's ability to bring together related services and aspects of an application is powerful and makes it easy to correlate events and analyze the full picture of what's happening.
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Kevin Van Heusen | TrustRadius Reviewer
Score 9 out of 10
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New Relic Real-Time Monitoring

Overall the ability to get a good view of what is going on in our application stack has improved customer satisfaction with quicker response times as well as fewer bugs over time. By providing insight into what application errors we are running into in production, we have been able to resolve them before they get out of hand.
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Jayson E. Conry | TrustRadius Reviewer
Score 10 out of 10
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New Relic Real-Time Monitoring

Unfortunately as a whole, they have not as we have certain options that we cannot use due to the sensitivity of the data we have that cannot be touched via SaaS solutions.

that said, there are certain DevOps teams that have been able to use the tool to test out processes that were then able to be traced as they were able to scrub sensitive data.
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Eugene Bos | TrustRadius Reviewer
Score 9 out of 10
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New Relic Real-Time Monitoring

It helps to save time when some problem with applications arises as well as saving time while trying to improve the performance of applications (as you can see weak points pretty easily). It is very useful to have all the data in the same place, especially if you are managing a lot of servers.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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New Relic Real-Time Monitoring

This is really where New Relic shines. As long as you can install an agent, or if your platform has a supported/open API, then New Relic brings together a medley of monitoring and alerting functionality that is hard to find. Blending APM, Infrastructure, web performance, and a (reasonably) robust method of logging time-series data in a common database is really the beauty of the platform. A few other vendors do this as well (SolarWinds Orion does it, but more hardware focused) and it really is a massive differentiation between the various vendors.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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New Relic Real-Time Monitoring

We use New Relic primarily to measure the performance of our application back-end. Tracking the frequencies of different types of errors allows us to detect problems before they affect our customers. Tracking the latency of transactions helps us to understand how to prioritize improvements. It also helps us understand how to scale our back-end infrastructure as we grow.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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New Relic Real-Time Monitoring

We have been able to live track new features as we launched them to see how many clicks something received, and also how many crashes may or may not have been generated from that area. Depending on how much usage a particular beta feature would receive, it could bump or reduce the priority of the next iteration(s).
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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New Relic Real-Time Monitoring

We have a considerable number of web and eCommerce websites for our clients. All these apps are deployed in different kind of servers, and we need to have a full picture of the overall performance of our infrastructure. Commerce websites need to be blazing fast and constantly optimized. If something goes wrong, we want to be notified. We can not be alerted when a project goes down, we need to know it before it happens, and this is what we can achieve with New Relic thanks to its precise real time vision of the entire performance of our server farm.

The number of monthly issues that we have in all our projects and the total time we spend fixing them have been reduced.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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New Relic Real-Time Monitoring

In our organization, we use New Relic to monitor website app performance. It has impacted the organization by providing real-time analytics and metrics for new website features, allowing us to measure success and failure after development rollout.

New Relic has also allowed us to more quickly identify website bugs by showing the method calls and dependencies that may be slowing the website down. These features work on desktop, tablet, and mobile.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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New Relic Real-Time Monitoring

New Relic does a nice job monitoring and has a nice alert system. We integrate ours with Pager Duty. It falls short with predictions and database monitoring which we just data dog for.
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Anonymous | TrustRadius Reviewer
Score 9 out of 10
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New Relic Real-Time Monitoring

New Relic provides us various insights belonging to the whole customer environment: how are our processes going on and where the bottlenecks are performance wise. Even we use its insights as dashboards in displaying on a giant screen television in our engineering office. My company gets benefits of its capabilities becaues our services are critical for our customers to keep all of them up and running all time.
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Anonymous | TrustRadius Reviewer
April 15, 2019

Excellent APM tool

Score 9 out of 10
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New Relic Real-Time Monitoring

Most of our applications are based on a micro services architecture. New Relic has helped in providing real time performance of the applications. For both front end and back end, New Relic provides a clear view with many graphs like CPU, heap, memory, DB connections, thread, external service call etc. We use the New Relic dashboard to keep track of app performance and alerts help to mitigate the issue before it impacts the business.
Performance in real time has helped our business to meet the SLA across the organization.
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Anonymous | TrustRadius Reviewer
April 15, 2019

New Relic

Score 10 out of 10
Vetted Review
Verified User
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New Relic Real-Time Monitoring

New Relic's dashboards have enabled us to quickly assess site issues and pinpoint faulty infrastructure during triage.
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Anonymous | TrustRadius Reviewer
Score 8 out of 10
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Verified User
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New Relic Real-Time Monitoring

We use New Relic for application performance monitoring and database monitoring and alerting for AWS cloud applications and on-prem applications. For a microservices based organization, this or similar tool is a must.
Custom dashboards and analysis reports are very useful for our organization.

It also helps with SLA reporting that is required for our customers. Availability monitoring is another feature that is used by engineering and SRE teams.
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Anonymous | TrustRadius Reviewer
Score 10 out of 10
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New Relic Real-Time Monitoring

With New Relic we have overcome the complexity of modern scalable applications by connecting code-level visibility with dynamic operating environment - all from a single screen. Recently the tool helped us to trace slow requests down to the line number and database query and we were able to quickly resolve the issue.
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Anonymous | TrustRadius Reviewer
Score 7 out of 10
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New Relic Real-Time Monitoring

We definitely appreciated New Relic for its ability to show one view for the entire application with a micro-service of instances. Once you can get your dashboard up and running, there is definitely a lot of potential. For a short period, we were totally relying on these metrics to enhance the performance of our web app.
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Feature Scorecard Summary

Application monitoring (34)
9.4
Database monitoring (30)
8.0
Threshold alerts (30)
8.5
Predictive capabilities (21)
6.7
Application performance management console (31)
8.1
Collaboration tools (21)
6.2
Out-of-the box templates to monitor applications (24)
7.6
Application dependency mapping and thresholding (23)
7.4
Virtualization monitoring (18)
7.8
Server availability and performance monitoring (28)
8.4
Server usage monitoring and capacity forecasting (20)
7.8
IT Asset Discovery (10)
6.4

About New Relic

New Relic is an all-in-one web and mobile application performance management provider for the cloud and the datacenter. They provide 24x7 user monitoring and code-level diagnostics for production apps deployed on dedicated infrastructures, the cloud, or hybrid environments and real time end-to-end monitoring for your iOS and Android app’s.

New Relic provides support for applications written in Ruby, Python, PHP, Java, .NET, Node.js and related frameworks. New Relic also partners with leading cloud management, platform, and hosting vendors to provide their customers with instant visibility into the performance of deployed applications.

New Relic also has an open SaaS platform that enables its community of developers, partners and customers to build plugins using open API’s to monitor any technology of their choice, from databases, networks, caching layers and more.

New Relic provides SaaS Application Monitoring for Ruby, PHP, .Net, Java, Python, iOS, and Android Apps.

New Relic Integrations

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Pricing

  • Does not have featureFree Trial Available?No
  • Has featureFree or Freemium Version Available?Yes
  • Does not have featurePremium Consulting/Integration Services Available?No
  • Entry-level set up fee?No

New Relic Technical Details

Operating Systems: Unspecified
Mobile Application:No