Overview
What is New Relic?
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
One of the best toolings for Observability
Powerful Tool With Overly Complicated UI
Boost Productivity and Efficiency with Performance Analysis Software
New Relic APM is magic. Simple to implement and gives visibility of everything. Not cheap
It is our eyes to detect errors, performance losses, …
Best APM solution for full-stack web developers
Observability Swiss Pocket Knife
New Relic - get to the root of the problem quickly
Single source of truth
One of the Best Tools for Full Stack Monitoring
New Relic can't go wrong with NR for observability of your applications
Great service for performance and full stack analysis.
360 degree solution for your application and infrastructure monitoring
An SRE swiss army knife
New Relic at a glance.
Awards
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Reviewer Pros & Cons
Pricing
Free (Forever)
$0
Telemetry Data Platform
$0.25
Incident Intelligence
$0.50
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is New Relic?
New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.
There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.
New Relic Features
- Supported: Telemetry Data Platform
- Supported: Full-Stack Observability
- Supported: Applied Intelligence
New Relic Videos
New Relic Integrations
New Relic Competitors
New Relic Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | Global |
Supported Languages | English |
New Relic Downloadables
Frequently Asked Questions
Comparisons
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Reviews and Ratings
(299)Attribute Ratings
Reviews
(1-5 of 5)New Relic - get to the root of the problem quickly
- UI organizes data in a relevant and easy understood way.
- Installed agent is easy to configure and maintain.
- Agent is lightweight and consumes few server resources.
- Licensing plans keep changing.
- Longer data history would be nice.
- Reduce software deployment time.
- Allow more learning cycles on new software releases.
- Pinpoints bottlenecks and allows us to focus on areas to fix.
- App tuning
- troubleshooting
- ongoing support
- first pass at code/app optimization
- additional datapoint for runtime monitoring
- App Optimization
- Post Deployment health monitoring
- identifying bottlenecks for improvement
- Cloud Solutions
- Ease of Use
- Implemented in-house
- Understanding the UI
- No Training
- installing the agent
- configuring logs
- none
- no
- less resource usage on server
- bug fixes
Acquia site monitoring tool
- Integrated tightly in Acquia environment
- Easy to setup
- Granular reports and statistics
- Easy to forget about it as the integration is seamless
- Interface can be very confusing as there are many parameters being monitored
- We have used it for performance monitoring our website and it has provided detailed stats.
- Easy to forget to update the Key and then the application stops monitoring without warning.
- monitoring system uptime
- detail how often specific website pages are accessed
- logs to go back in time and review any incident
- log management reporting
- use it to optimize code for slow running queries
- Product Usability
- Third-party professional services
- The code was copied from Test to Prod and carried the Test token with it to Prod. Stats were wrong for a while.
- standard graphs
- custom reporting parameters
A University's perspective on New Relic
- Detailed insight into application bottlenecks.
- Excellent instrumentation and customizable dashboards.
- Integration with other products (e.g. StatusPage and PagerDuty) to provide a versatile ecosystem.
- Vulnerability Management has been recently added, but lacks support for key development languages such as .NET and PHP. Supporting these would greatly assist our organisation.
- The MTTR is clearly faster as problems can be proactively identified and resolved quickly. This has an impact on the student and staff experience and reputation.
- Utilizing New Relic in a staging environment allows us to identify issues (that may have gone unnoticed) prior to deployment.
- Applications have been progressively enhanced through analysis of real end-user load times and errors.
- Application monitoring
- Transaction traces
- Integration with other related products (e.g. PagerDuty)
- Service Maps assist in the verification of our CMDB data
- The new Vulnerability Management will assist in identifying security concerns in our applications.
- Product Features
- Product Usability
- Product Reputation
- Implemented in-house
- None
- APM is very intuitive and the visuals are easy to interpret
- Dashboard creation is easy to undertake
- Service Maps are easy to visualise the application
- Alert policy creation can be difficult to use and I find is sometimes inaccurate
Well done New Relic!
- Nice overview of Infrastructure and ability to see it from different angles.
- Logging system and search in the logs.
- Ability to use TraceIds that helps investigating where the issue comes from.
- Powerful Alerts system.
- Nice configurable widgets that provide good at-a-glance overview
- Search in Logs can be slow, sometimes [the] browser even gets stuck when you type a search query.
- When a policy is violated, it takes time to find the respective logs from the violation view.
- We are using it for a short time to evaluate ROI yet, but we can see that we found already many bugs thanks to [the] alert system and logging.
- Infrastructure Overview and Monitoring
- Error Logging
- Microservices Dependency Overview
- Dependency between microservices
- Database performance measurement
- Web Services performance
- Client-side browser error logging
- Product Features
- Product Usability
- Product Reputation
- Implemented in-house
- I can't tell since I did not deal with the implementation
- no training
- Lookout view
- APM
- Saved views in Logging
- Client-side browser integration
- Logs view
- Overall initial setup
- The initial setup is quite complex.
- Some views are not so intuitive to use and one needs time to understand how to use them efficiently.
- Every page provides a lot of data, but sometimes it's not so easy to understand what exactly it represents.
- Navigation is also often not intuitive.
- Acknowledgement of log errors is very hard to do instantly - one needs to do a separate setup to filter out unwanted error logs, not possible directly from the Log window.
- A lot of data that helps to learn and improve your system better
- UI is quite responsive compared to competitors given the amount of data
New Relic APM is Quick and Easy!!!
- Ease of configuration makes it quick to apply and begin receiving and reviewing of data.
- Dashboarding is intuitive and easy to understand.
- The depth of data collected allows for more details application development.
- From an end user stand point only seeing the "Top" isn't as helpful as it could be if multiple sources are associated to the same JVM.
- From an administrative standpoint, the inability to take default dashboards and dissect them within insights makes it less intuitive to recreate for other processes.
- New Relic APM provides detailed analysis on browser monitoring for websites which makes it easier to determine what geographical locations, as well as platforms' performance, can be worked on.
- Click/Add of dashboards do custom pages is fast and easy for someone to look at the specific details that are important to their specific requirements.
that said, there are certain DevOps teams that have been able to use the tool to test out processes that were then able to be traced as they were able to scrub sensitive data.
- Ability to trace transactions issues to their source
- Ability to validated end user experience
- ability to quickly build and maintain Dashboards
- Mostly through the usage of the Transaction Traces we have been able to reduce the time it takes to track down issues
- Creation of geo set dashboards by allowing users to filter based on City, State and Country locations.
- LOGS!!! Must be able to view event data via logs
2. Site 24x7 -- duplicate monitoring options, so we consolidated all old monitors to NR.
3. ApplicationsManager -- duplicate monitoring options, so we consolidated all old monitors to NR.
- Price
- Product Features
- Product Usability
- Implemented in-house
- initially writing scripts for Synthetics took a bit to get used to.
- Understanding of how the varying agents worked with outside processes.
- Self-taught
- Agent installation and configuration
- Transaction traces are top notch!!! extremely easy for use to determine the underlying issues
- DASHBOARDS!!!!
- containerized Private Minions are still wonky to get installed in certain security levels
- Big Panda
- Moogsoft
- xMatters
- Office 365
- Single Signon
- API (e.g. SOAP or REST)
- n/a
- N/A