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TrustRadius
New Relic

New Relic

Starting at $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
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Overview

What is New Relic?

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

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Learn from top reviewers

End-to-end monitoring and automation for efficiency and performance gain

Rating: 8 out of 10
April 30, 2025
IncentivizedVetted ReviewVerified User
we monitor our energy management systems, assuring the realtime integrity of Big Data we generate from IoT devices and SCADA networks. It allows us to catch underperformance a...
Continue reading
Alex Jones
Engineer - Engineering
Energy Engineer
nLine
New Relic3 years of experience

New Relic Powerful Optimizer in Performance

Rating: 9 out of 10
April 16, 2025
IncentivizedVetted ReviewVerified User
In our organization, New Relic serves as a primary part of our observability which help us to monitor and real time analysis and give proper alerts. It really helps us to reso...
Continue reading
Adarsh YS
Engineer - Information Technology
Frontend Developer
Techincoders

Good value for money easy to set up.

Rating: 8 out of 10
April 16, 2025
IncentivizedVetted ReviewVerified User
We use New Relic heavily for logging, performance analysis and observability. It gives us a good searchable dump of all logs in one place, which we don't have to worry about m...
Continue reading
Anubhav Malik
C-Level Executive - Engineering
CTO
Weekday
New Relic3 years of experience

Very powerful solution for infra monitoring that doesn't keep you up at night

Rating: 8 out of 10
March 4, 2025
IncentivizedVetted ReviewVerified User
We are self-hosting our app and its microservices and db on Hetzner VPS so naturally we needed a tool to monitor the servers' health, including memory, CPU, storage as well as...
Continue reading
Sergiu Cazac
Director - Information Technology
Founder
Personizely
New Relic3 years of experience

New Relic continues to be the tool of choice for APM and Metrics

Rating: 9 out of 10
December 17, 2024
IncentivizedVetted ReviewVerified User
Infrastructure Monitoring and Alerting Application Performance Monitoring and Alerting Tracking business and product related KPI's and metrics. Dashboards for NOC and the cust...
Continue reading
Piyush Goel
Vice-President - Engineering
Senior Vice President - Engineering
Capillary Technologies
New Relic7 years of experience
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

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Pricing

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Free (Forever)

$0

Cloud
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks

Telemetry Data Platform

$0.25

Cloud
per month per extra GB data ingest (after first free 100GB per month)

Incident Intelligence

$0.50

Cloud
per month per event (after first 1000 free events per month)

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://newrelic.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is New Relic?

New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.

There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.

New Relic Features

  • Supported: Telemetry Data Platform
  • Supported: Full-Stack Observability
  • Supported: Applied Intelligence

New Relic Videos

Observability Made Simple
Who Are Data Nerds
NR Explorer Launch Video
AWS + New Relic Launch Video
Debug Faster With Pixie
In this video, the TrustRadius team is going to share with you some of the top log data management tools: New Relic, Splunk Log Observer, and LogicMonitor. These tools are great for enterprise log management.

New Relic Integrations

New Relic Competitors

New Relic Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesGlobal
Supported LanguagesEnglish

New Relic Downloadables

Frequently Asked Questions

New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.

Dynatrace, Datadog, and Splunk AppDynamics are common alternatives for New Relic.

Reviewers rate Support Rating highest, with a score of 9.

The most common users of New Relic are from Enterprises (1,001+ employees).
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Comparisons

View all alternatives
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Reviews From Top Reviewers

View all reviews
(1-5 of 138)

End-to-end monitoring and automation for efficiency and performance gain

Rating: 8 out of 10
Incentivized
April 30, 2025
AJ
Alex Jones
Energy Engineer
nLine (Oil & Energy, 51-200 employees)
Vetted Review
Verified User
New Relic
3 years of experience
Use Cases and Deployment Scope
we monitor our energy management systems, assuring the realtime integrity of Big Data we generate from IoT devices and SCADA networks. It allows us to catch underperformance as soon as possible, reduce downtime, and ensure system availability. We use its APM and infrastructure monitoring for to enable energy audits, load forecasting, and keep our client facing analytics dashboards running smooth.

Good value for money easy to set up.

Rating: 8 out of 10
Incentivized
April 16, 2025
Use Cases and Deployment Scope
We use New Relic heavily for logging, performance analysis and observability. It gives us a good searchable dump of all logs in one place, which we don't have to worry about maintaining ever, along with all the p90, p99 metrics and error rates for all APIs in one place. Alerting could be a little bit better though.

New Relic continues to be the tool of choice for APM and Metrics

Rating: 9 out of 10
Incentivized
December 17, 2024
PG
Piyush Goel
Senior Vice President - Engineering
Capillary Technologies (Computer Software, 501-1000 employees)
Vetted Review
Verified User
New Relic
7 years of experience
View profile
Use Cases and Deployment Scope
Infrastructure Monitoring and Alerting Application Performance Monitoring and Alerting Tracking business and product related KPI's and metrics. Dashboards for NOC and the customer facing teams. New Relic is the de-facto KPI tracking and dash-boarding tool for us. Apart from the APM - which is the USP of New Relic - even the technical and product KPIs are plotted on New Relic. It is used the tool for handshake and exchange of data between the various groups within the organisation.

Very powerful solution for infra monitoring that doesn't keep you up at night

Rating: 8 out of 10
Incentivized
March 04, 2025
SC
Sergiu Cazac
Founder
Personizely (Computer Software, 1-10 employees)
Vetted Review
Verified User
New Relic
3 years of experience
Use Cases and Deployment Scope
We are self-hosting our app and its microservices and db on Hetzner VPS so naturally we needed a tool to monitor the servers' health, including memory, CPU, storage as well as nginx and php-fpm performance, MySQL replication monitoring, and more.

The 2 main use cases are:
1. Get alerts when something is wrong and react to them
2. Use the historical data to investigate ongoing or past issues

New Relic Powerful Optimizer in Performance

Rating: 9 out of 10
Incentivized
April 16, 2025
AY
Adarsh YS
Frontend Developer
Techincoders (Information Technology & Services, 11-50 employees)
Vetted Review
Verified User
Use Cases and Deployment Scope
In our organization, New Relic serves as a primary part of our observability which help us to monitor and real time analysis and give proper alerts. It really helps us to resolve constrains and ensures seamless experience. By consolidating all the functions in a single platform like APM, log management, AI detection minimize downtime and improves customer satisfaction.
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