Powerful Tool With Overly Complicated UI
After GA4 retired the page speed reports, we installed New Relic on our site to make sure we didn't lose visibility into page load times. …
Starting at $0 No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
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What is New Relic?
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
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Pricing
Free (Forever)
$0
Cloud
No credit card required; 100 GB free ingest per month, 1 free full user + unlimited basic users, 8 days retention, 100 Synthetics Checks
Telemetry Data Platform
$0.25
Cloud
per month per extra GB data ingest (after first free 100GB per month)
Incident Intelligence
$0.50
Cloud
per month per event (after first 1000 free events per month)
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://newrelic.com/pricing
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- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
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- Competitors
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- FAQs
What is New Relic?
New Relic offers cloud APM for application engineers, supporting observability and source of truth for engineers so they can make decisions with data across their entire software stack and the software life cycle.
There are an estimated 25 million engineers in the world across more than 25 distinct functions. Engineers can use New Relic to gather real-time insights and trending data about the performance of their software so they can be more resilient and deliver exceptional customer experiences. New Relic provides a platform that is built and sold as a unified experience, offering access to a secure telemetry cloud for metrics, events, logs, and traces; full-stack analysis tools; and predictable user-based pricing. New Relic boasts one of the industry’s largest ecosystems of open source integrations, so engineers can use New Relic alongside their other favorite applications.
New Relic Features
- Supported: Telemetry Data Platform
- Supported: Full-Stack Observability
- Supported: Applied Intelligence
New Relic Videos
Observability Made Simple
Who Are Data Nerds
NR Explorer Launch Video
AWS + New Relic Launch Video
Debug Faster With Pixie
In this video, the TrustRadius team is going to share with you some of the top log data management tools: New Relic, Splunk Log Observer, and LogicMonitor. These tools are great for enterprise log management.
New Relic Integrations
New Relic Competitors
New Relic Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | Global |
| Supported Languages | English |
New Relic Downloadables
Frequently Asked Questions
New Relic is a SaaS-based web and mobile application performance management provider for the cloud and the datacenter. They provide code-level diagnostics for dedicated infrastructures, the cloud, or hybrid environments and real time monitoring.
Reviewers rate Support Rating highest, with a score of 9.
The most common users of New Relic are from Enterprises (1,001+ employees).
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Reviews and Ratings
(293)Attribute Ratings
Reviews
(1-25 of 124)Companies can't remove reviews or game the system. Here's why
November 01, 2023
Powerful Tool With Overly Complicated UI
- Site speed monitoring
- Flexible solutions
- Dynamic reporting
- Platform is very technical
- Hard to use & help resources are slim
- Pricing is confusing
- Distributed tracing
- Instrumentation of breakdown of APIs
- calculation of time in Database calls
- Graph view of distributed tracing
- See difference after deployment of performance fix.
- Support for SQL like query with more functional features of analysis while viewing distributed tracing.
- support for very low level specific integration from APIs to classes to functions to piece of code
- More detailed documentation, as we faced issues while integrating for the first time.
September 14, 2023
New Relic APM is magic. Simple to implement and gives visibility of everything. Not cheap
- APM
- Anomalies Detector
- Pricing
September 11, 2023
Best APM solution for full-stack web developers
- Application Performance Monitoring
- Transaction tracing
- Error logging
- PHP error logging misses the first line of stack traces
September 07, 2023
Observability Swiss Pocket Knife
- Dashboarding over multiple layers
- Alerting
- Synthetics monitoring
- Ease of adoption
- Usermodel
- Pricing
September 06, 2023
New Relic - get to the root of the problem quickly
- UI organizes data in a relevant and easy understood way.
- Installed agent is easy to configure and maintain.
- Agent is lightweight and consumes few server resources.
- Licensing plans keep changing.
- Longer data history would be nice.
August 31, 2023
Single source of truth
- Monitoring / observability
- visulaisation
- huge set of integrations
- I'm not involved but apparently the pricing model isn't great
June 07, 2023
One of the Best Tools for Full Stack Monitoring
- Infrastructure monitoring both on-prem and cloud
- Application and end-user monitoring
- Alerting and notification mechanism
- Can improve on side of synthetics monitoring
- Can improve on NRQL from, enable us to query from multiple tables
- Seems to be pushing new features frequently, better if users can be notified about the new add-ons in a bit of detail beforehand.
- Synthetic monitoring
- Alerting
- APM insights
- License cost are high
April 01, 2023
Great service for performance and full stack analysis.
- Alert on performance degradation
- Fast relay of data from host agent to NewRelic
- Easy debugging of our code stack
- Integration of services such as RDS where we don't have direct host access.
- Multiple issues with the interface.
- gives us an monitoring of all our underlying servers and also we can configure some alerts upon them like CPU and memory alerts.
- Kubernetes cluster monitoring with new relic for EKS gives us and minute details of our cluster utilisation like node usage, pods memory request and limits
- Network traceability for each and every request with response time analysis is great we can trace which component is responsible for generating response delay
- log managements of the logs the infrastructure is generating we can view logs through there only
- firstly when we are integrating the tool with our infrastructure at that time we have faced some issues but afterwards it was smooth
- some testing of configuration should be done from UI only and not by user who has to generate the error in order to visualise it in new relic
March 22, 2023
An SRE swiss army knife
- APM
- Infrastructure Monitoring
- Alerting
- Logging
- Usability at times - does too many things in some scenarios
- Feature overload sometimes
March 04, 2023
New Relic at a glance.
- Gather data: the integrations and data collection helped us setup.
- Organise data: the way we can investigate issues and usage profiles is really useful and accessible.
- The interface sometimes fails, giving no values for a certain range. This sometimes happens, which maims our confidence a little bit, but it seems to be an all-or-nothing issue (meaning when the data is there, it is always correct).
March 02, 2023
Excellent Performance Monitoring
- Monitoring of system metrics
- Collection of performance data related to applications
- Collation of various data collected from a variety of sources
- There could be an improvement of the agent's ability to collect certain application information
- Depending upon the amount of data stored in New Relic, storage costs are little higher than I would've expected
March 02, 2023
Acquia site monitoring tool
- Integrated tightly in Acquia environment
- Easy to setup
- Granular reports and statistics
- Easy to forget about it as the integration is seamless
- Interface can be very confusing as there are many parameters being monitored
March 01, 2023
Help understand your application and also allocate better your infrastructure resources
- Performance metrics are great.
- Connection between systems is fantastic, especially when you're working with microservices.
- The breakdown of pieces in the application is very nice.
- The price is still high compared with competitors.
- If you want to stay on the free plan, there's not much to compare since you will lose the history.
March 01, 2023
New Relic in my day-to-day
- Monitor customer's availability.
- Detect errors/violations.
- Simplify the way to view graphs, logs, responses.
- Improve NR response times.
- Include a functionality to test the monitors before creating them and see the results.
February 28, 2023
A University's perspective on New Relic
- Detailed insight into application bottlenecks.
- Excellent instrumentation and customizable dashboards.
- Integration with other products (e.g. StatusPage and PagerDuty) to provide a versatile ecosystem.
- Vulnerability Management has been recently added, but lacks support for key development languages such as .NET and PHP. Supporting these would greatly assist our organisation.
February 28, 2023
New Relic for real-time alerts
- Very thorough with alerts and emails.
- Immediate responses to issues.
- Provided a great weekly summary for traffic and issues.
- Alert management was difficult at first -- you really get too many if you don't curate them.
- The setup and fine-tuning took us a bit to figure out, but settled down after we normalized.
February 24, 2023
NewRelic: What an amazing monitoring tool!
- Provide insights about application performance
- Help to identify possible code application bugs
- Integration with several programming languages
- Monitoring and alerting
- I would like to see sort of simulator inside the user interface, that way we can send requests directly from it to test some configuration instead of setting up a test environment in our end.
- It would be nice if the data ingestion can be filtered by APM's. That way we can know which application is ingested most data.
- It would be nice if we could ingest logs (apache, system logs, and other logs) and correlate them with the APM.
February 21, 2023
New Relic continues to be the tool of choice for APM and Metrics
- APM tool has an extensive coverage across various programming languages, and frameworks.
- Scales pretty well without any issues. The agents are lightweight and easy to upgrade and deploy.
- The Apdex based alerts are quite accurate and act like trustable guardians to anything going off-track in the system.
- The tools to monitor usage, and optimise are poor. Since they have moved to consumption based pricing, it's important for users to track the places where wastage is happening (Users not logging in the system, data points from services that are not read from queries, etc).
- The AI tools should have smarter capabilities to track the lineage of an anomaly and help pin-point to the exact source of any error.
- The new pricing model works best for consumer facing companies where the end-end stack can be used. For B2B companies where the UI components are not that heavy, the pricing is prohibitive beyond a certain point.
November 05, 2022
New Relic - The Versatile Monitoring Tool.
- Wide variety of devices that can be added in monitoring.
- Ease of use and user friendly GUI.
- Ability to customize the monitoring parameters as per requirements.
- Dependency on having to install agent on devices.
- Incompatibility to add qumulo\Isilon storage devices.
- Need to improve the ability to review the logs to perform event co-relation.
July 21, 2022
Value of money with New Relic APM
- Finer stacktrace i.e line by line time taken and highlights the faulty code precisely.
- Apdex score indicates that something is wrong with the application immediately.
- Near real time metrics and alerts.
- Integration with many platforms and tools.
- Finer control on what metrics are sent to New Relic Platform to control the costs as it has pricing based on GB of metrics ingested.
- UX/UI could be improved as some pages are a bit slow or difficult to view though it provides good information to act upon.
- Have the option to choose a Cloud provider to keep data within the country and also restrict access based on IP address so that we could control New Relic console access.
- Application performance monitoring
- Infrastructure monitoring
- Synthetic monitoring
- Incident workflow
- The product functions can be grouped together in an intuitive manner.
- A single search bar to meet all the search needs.
- There should be 2 types of app notification options, one for feature notification and another for product announcements.
April 12, 2022
New Relic - Review
Score 8 out of 10
Vetted Review
Verified User
- End point Monitoring
- Multiple Locations
- Accuracy
- As a proactive Monitoring system
- Identify False Alarms