Newired Reviews

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Score 7 out of 10
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Verified User
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At our organization, we use a variety of different programs and software and have adopted most of these on an ad hoc basis. Due to the different needs of our various programmatic departments, we have ended up with quite a few different systems that don't always integrate well. As our organization is attempting to improve our monitoring and evaluation metrics, more people are required to learn multiple different types of software and this can often prove a challenge, especially with limited capacity for training. We use Newired to make this process simpler.
  • User-friendly interface, even for people who are not so comfortable with new technology
  • Makes the on-boarding process for new staff members more streamlined
  • Helps integrate different types of systems across departments
  • Some of the systems we use are outdated or customized for us, and these don't interface as well with Newired
  • Sometimes new staff are reluctant to use Newired because it is yet another new application
  • Easier integration with Google systems would be appreciated
Newired is helpful in the on-boarding process for new staff. It does take time to get the system set up properly for all of the different applications that we use on a daily basis, but I believe that overall it cuts down on the time it takes to train people, especially as we are growing a lot and welcoming many new staff members. Some staff members are still reluctant to use it though, or prefer to try to figure things out themselves or speak with a supervisor.

Newired Scorecard Summary

What is Newired?

Newired is a digital adoption solution designed to allow companies and organizations to create seamless, smooth, and positive experiences for users, with interactive, step-by-step guidance or tooltips. With Newired, users are guided through the completion of tasks and processes, even complex ones, and mistakes are reduced or even avoided completely.

Newired doesn’t require companies to redesign or overhaul their websites and web applications to ensure a smooth experience for their clients and visitors. Creating Newired Journeys and Tips doesn’t involve coding or system re-configuration, so it can be done by those who know the business processes best: HR trainers, team supervisors, business process owners. None of whom needs to have programming knowledge for this.

Companies simply install a small server-side guidance layer component in their existing corporate web-infrastructure or on a dedicated cloud, which can be managed by Newired if required. They then capture the know-how of their own experts through an easy desktop application to create “Journeys,” which are in-app guides for every step in every process, or “Tips,” contextual tooltips that give information on given page elements. Newired transforms frustrating online experiences into smooth flows, so end users can get things done and accomplish what they set out to do every time.

Newired Features

  • Supported: Zero code
  • Supported: Analytics
  • Supported: Customizable Themes
  • Supported: Easy to use
  • Supported: On site installation available
  • Supported: No need to retrain employees

Newired Screenshots

Modal stepsStep by step guidance

Newired Video

Newired in 3 minutes

Newired Downloadables

Newired Competitors

Newired Pricing

More Pricing Information

On-premise Editions Pricing
Pricing DetailsTerms
Newired Journeys$540.00per month
Newired Tips$540.00per month
Newired Tips & Journeys$801.00per month
SaaS Editions Pricing
Pricing DetailsTerms
Newired Journeys$540.00per month
Newired Tips$540.00per month
Newired Tips & Journeys$801.00per month

Newired Customer Size Distribution

Small Businesses (1-50 employees)10%
Mid-Size Companies (51-500 employees)30%
Enterprises (more than 500 employees)60%

Newired Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac
Mobile ApplicationNo
Supported CountriesEurope, USA, China, Russia
Supported LanguagesBG български, CS čeština, DA dansk, DE deutsch, EL ελληνικά, EN english US, EN english UK, ES español, ET eesti, FI suomi, FR français, HR hrvatski, HU magyar, IT italiano, LT lietuvių, LV latviešu, MK македонски, NL nederlands, NO norsk, PL polski, PT português, RO română, RU русский, SK slovenčina, SL slovenščina, SR српски, SV svenska, TR türkçe, UK українська, ZH-CN 中文