NEXGEN Asset Management

NEXGEN Asset Management

Score 6.4 out of 10
NEXGEN Asset Management


What is NEXGEN Asset Management?

NEXGEN Asset Management, from the company of the same name in Sacramento, is an asset management software that combines a computer maintenance management system with advanced asset management planning tools. Boasting 25 years of practical asset management program and software...
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Entry-level set up fee?

  • $25,000 one-time fee per installationRequired
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  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $2,000 per year per concurrent user
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Product Details

What is NEXGEN Asset Management?

NEXGEN aims to provide users with the intelligence and foresight to effect meaningful, strategic change through lifecycle planning and risk mitigation across the organization.

NEXGEN Asset Management is a software solution that integrates the functionalities of a Computerized Maintenance Management System (CMMS) with Enterprise Asset Management (EAM) planning capabilities.

NEXGEN was built by engineering, management, and technology subject matter experts boasting over 25 years of hands-on experience in asset management program development and software implementation.

NEXGEN aims to leverage their experience to set a new industry standard by incorporating proprietary Asset Management Intelligence into the complete asset inventory.

NEXGEN Asset Management Features

  • Supported: Modern Mobile Solutions
  • Supported: Esri ArcGIS & Vertical Assets Centric
  • Supported: Asset Management Intelligence - Lifecycle Planning, Funding Forecasts, Risk Analysis
  • Supported: Instant Preventative Maintenance Program
  • Supported: Full-service solution with in-house implementation and 24 hour support
  • Supported: Support for multiple languages
  • Supported: Transparent Pricing - One price for all modules
  • Supported: In-Person and Online Training and Continued Learning
  • Supported: Contractor Portal - 311 Portal & Custom iOS/Android Apps - Service/Help/IT Desk Portal

NEXGEN Asset Management Screenshots

Screenshot of The NEXGEN CMMS is a versatile software features the advanced technology to conquer the most difficult challenges and day-to-day tasks.Screenshot of Asset Management Intelligence - Used to proactively monitor and maintain aging equipment and deteriorating infrastructures in real-time, allocate CIP resources, ensure regulatory compliance, and mitigate risk with advanced predictive analytics.Screenshot of Esri ArcGIS & Vertical Assets Centric - As Esri development partners, NEXGEN's dynamic spatial capabilities come to life with tools that are built directly into NEXGEN’s proprietary GIS viewer.  NEXGEN was specifically designed with the ability to manage both horizontal and vertical assets in one system.Screenshot of Modern & Intuitive Mobile Solutions - NEXGEN mobile technology provides iOS and Android apps to perform a range of tasks with access the entire asset database in real-time, or offline in those hard-to-reach spaces.

NEXGEN Asset Management Video

NEXGEN Asset Management Technical Details

Deployment TypesOn-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWindows
Mobile ApplicationApple iOS, Android, Mobile Web

Frequently Asked Questions

NEXGEN Asset Management, from the company of the same name in Sacramento, is an asset management software that combines a computer maintenance management system with advanced asset management planning tools. Boasting 25 years of practical asset management program and software implementation experiences, NEXGEN Asset Management is a web-based software that was developed specifically to support a comprehensive asset management program. NEXGEN Asset Management has been implemented globally across multiple industries that include utilities management, facilities management, manufacturing and fleet management.

NEXGEN Asset Management starts at $2000.

IBM Maximo, Cartegraph, and UpKeep Maintenance Management are common alternatives for NEXGEN Asset Management.

Reviewers rate Usability highest, with a score of 8.1.

The most common users of NEXGEN Asset Management are from Mid-sized Companies (51-1,000 employees).
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Reviews and Ratings


Attribute Ratings


(1-11 of 11)
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Dave Bevington | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
NEXGEN Asset Management is a cloud-based computer maintenance management (CMMS) and asset management solution suitable for municipalities, facilities and manufacturing industries. It helps us with our customer and service requests, preventive maintenance, asset planning and work order management. We advise that all of our clients use NEXGEN based on our surveys and corporate use.
  • inventory management
  • customer and service requests
  • order management
  • There is no free version available
It is very easy to use and everyone knows about it. It integrates quite easily with most everything. Our clients have not complained about it and seems to be well suited to the manufacturing sector where we work, but for small mom and pop shop it's a bit much, we would recommend a more simple product to those clients
Score 10 out of 10
Vetted Review
Verified User
We use NEXGEN Asset Management on a daily basis to solve our work order and asset management challenges. NEXGEN Asset Management manages both horizontal and vertical assets throughout our enterprise. Our staff is in contact with up to 200 assets per day and NEXGEN Asset Management allows us to track costs, maintenance tasks, and history both in the field and the office.
  • GIS integration with NEXGEN Asset Management improves efficiency in the field
  • Work Order management allows close tracking of assets and resources
  • The Asset Management module provides insight into future expenditures and replacement options
  • Better beta testing before the roll out of updated software versions would help reduce bug reports and updates
The common interface between modules reduces confusion and training demands. Once the staff is trained on one module the rest of the modules are so similar they do not require extensive training. I can get staff trained up and using the system with less than 1 hour of training.
Score out of 10
Vetted Review
Verified User
NEXGEN Asset Management shows all maintenance completed including sewer line inspections and cleaning. This program helps us keep track of all my jobs.
  • Shows when equipment has been serviced.
  • Shows maps that can be measured.
  • Shows all sewer lines.
  • When a task is done it would be nice for Nexgen to correctly show it in the work order section
  • When using the measurement tool it should start in feet not meters.
  • Quicker loading time.
Score 8 out of 10
Vetted Review
Verified User
NEXGEN is used to track our assets and their associated details, enter work orders for tracking stage and status of the work order, create preventive maintenance requests at scheduled times, compile historical data of assets, and begin to use for reliability tracking of assets. The main issue we currently struggle with is the base program does not have a great way of tracking data for cause and failure analysis, which has required us to utilize "user-defined fields" to enter and track the data. To the credit of NEXGEN, user-defined fields and customization are allowed to assist customers who are using NEXGEN beyond its actual design, which hopefully cause and failure analysis will be a near-future consideration for them.
  • Provide comprehensive work order tracking.
  • Create schedule and create preventive maintenance schedules
  • Warehouse inventory great job for a asset management system
  • Checklists have the option of entering values instead of just a "pass"
  • Have Root Cause and Failure fields
  • Continue to improve Reporting, it is better but still clunky
  • Scheduling calendar is ineffective for our needs
NEXGEN works extremely well as a system for tracking assets and the maintenance that is required to keep those assets operational. The workflow can be custom tailored for an individual company's needs and notifications can be easily made to individuals or groups. NEXGEN also allows for the costing of labor, equipment, and parts onto the work order, which easily gives historical costing data for each asset.
Score 10 out of 10
Vetted Review
Verified User
We are water & Sanitary sewer utilities. We want to track all maintenance, improvements, and condition assessment documentation with this software in linear assets and process or treatment plant assets
  • Tracks task details and documentation very well - integrated with ESRI GIS
  • Standard and custom management reports with flexibility to filter data
  • Great tech support!
  • Flexibility to many different types of assets and structure work orders to capture the appropriate data in each case
  • The GIS connection only updates changes in GIS on a weekly basis - not in real time
  • Still relatively early in use - no connection to field devices to determine issues and no use in treatment plants yet.
  • Need to get No-Dig messages texted to on-call phone
Fits all our needs at this time
Score 7 out of 10
Vetted Review
Verified User
In 2009 we wanted to get away from using paperwork orders for our operations department and decided to go with NEXGEN. At the time they were one of the only programs available that offered everything we needed. It was web-based and also had a preventive maintenance module we were looking for. Over the years we continued going paperless by taking advantage of the modules NEXGEN offers. This included Assets, Inspections, GIS, Inventory, Customers, Reports, Employees, Training, and Equipment. Once Nexgen introduced an iPad application we rolled out iPads to our crew and they started inputting data in the field. The software is very customizable and the staff at NEXGEN is very willing to help with anything you need and quick to respond. My only complaint with NEXGEN that has been going on since day one and continues to this day is the quality control. Almost every update they release doesn't get thoroughly tested and the release breaks modules. I've spent countless hours over the last decade working with my coworkers trying to figure out what the issue is and reporting it to NEXGEN. I even joked with the owner of the company that he should be paying me because I'm basically a NEXGEN employee finding and reporting bugs.
  • Customization
  • Support
  • Updates
  • Security
Any utilities out there whether it's water, gas, or electric will find this software helpful. It has everything you need for your operations department and even some modules your lab and administration department can use. It helped us go paperless and become more organized.
Score 9 out of 10
Vetted Review
Verified User
NEXGEN Asset Management is used throughout our agency to track maintenance activities and maintain asset information. In the near future, it will also be used as our time entry system.
  • Integrates with GIS
  • Schedules Preventive Maintenance
  • Works on iOS and Windows
  • Slight limitations with displaying information on their "grid" view in certain modules.
  • Their 311 module sometimes double submits requests.
  • Asset management calculations don't allow custom formulas.
It's easy to use, works on Windows and iOS, and integrates with GIS.
Score 10 out of 10
Vetted Review
Verified User
We primarily use NEXGEN as a work order management system and to track timekeeping. We are using the NEXGEN 311 portal to request service internally between departments. NEXGEN allows us to keep the history of an asset through preventive and corrective work orders Reporting on this history helps us to make decisions on the life of that asset and the labor involved with its upkeep.
  • Preventive maintenance scheduling
  • Vertical asset hierarchies by class and location
  • Allows customization of asset attributes through User Defined Fields
  • Allows multiple editing of work orders, service requests, and inspections to populate commonly used fields quickly.
  • Offers timely and helpful support assistance.
  • Grid view for assets and allowing multiple editing
  • Save As on a Standard Report to create an Adhoc report that would allow you to customize it without having to recreate the whole report.
  • Have an inspection form fire with a PM
NEXGEN accommodates a workforce that has varying levels of technological skills. It is intuitive and user-friendly. Setting up preventive maintenance is easy to do. Editing and adjusting the schedule takes no time at all. I had one preventive maintenance schedule set up for multiple pump stations and the supervisor asked me to change it so each pump station had its own PM schedule. Using the save as a feature allowed me to quickly add the additional PMs.
Score 8 out of 10
Vetted Review
Verified User
We use NEXGEN as a City Water Department. We use it for inventory, purchase orders, service requests, work orders, asset management, reporting, etc. Most frequently we will use it for the requests that come in from citizens on a daily basis and create work orders. We use NEXGEN to keep track of all the work that is done by our department, and as a database of that information when we need to pull reports. It also is the only program we use to keep track of our inventory, so we use it as a reference on a regular basis of when we need to buy more parts, etc.
  • Customization
  • Reporting
  • Customer Service
  • Am currently having issues with getting PM's to generate
  • Customer service is great 75% of the time, but there are more difficult issues on the occasion that it takes me a while to hear back on, and I have to check-in
I already do recommend NEXGEN to colleagues because I think the accessibility is so great. It is very user-friendly for people who are great with technology. I have tested/used other programs and I can truly say that most other programs are not as user-friendly as NEXGEN. I did not learn how to use NEXGEN by going to a conference or learning from their employees myself. But, just from second-hand knowledge and exploring the system myself, I was able to learn how to do almost everything I needed. When I can't figure something out, I just send out an email and receive information back very quickly.
Score 8 out of 10
Vetted Review
Verified User
NEXGEN Asset Management was introduced to our company about six years ago. Our company was looking for an asset management software designed to support our operations, maintenance, engineering, and accounting practices while integrating with the software's we currently use. NEXGEN Asset Management allows us the ability to migrate all assets and attributes associated with our companies infrastructure. Our maintenance process team created preventative and predictive maintenance activities based on equipment specifications that would generate future work order tasks to be performed initiated on individual scheduling. The PM's creation utility is very versatile to be industry-specific and allows us to incorporate checklists for maintenance activities performed by the field user completing the tasks. Our company uses the asset condition assessment and capital planning prioritization modules to intuitively decide asset risk of failure replacements and forecast future budgeting. Our focus with the use of this software is being more proactive than reactive in maintaining our companies assets.
  • Migrating data into your application
  • Ease of use for the mobile end user devices
  • NEXGEN University and the technical support team
  • GIS Syncing assets more than 1000 at a time
  • Work order creation limiting required fields
In my opinion, this product was designed for water/wastewater application, and my recommendations would be to other utilities. But, NEXGEN Asset Management has developed versatility in its modules to accommodate multiple industries. NEXGEN University has been a great tool to help me educate end-users with deployment. Also, I have been able to use the knowledge base articles to resolve small issues and educate myself on the functionalities incorporated within the software.
Score 8 out of 10
Vetted Review
Verified User
I support our users with the asset inventory, GIS, service requests, work orders, warehouse, and asset planning.
  • Simple user interface.
  • All in one asset management tool.
  • Easy to administer and make changes.
  • Great training resources.
  • Quality assurance - system was deployed with so many bugs.
  • Support response time.
  • Resolution of bugs response time.
  • Have to view closed SRs and WO separately in list and grid view.
  • The warehouse options have.
  • Same bugs occurring over and over again.
  • GIS support is lacking.
  • Android app support is slow and knowledge seems lacking.
The work management (SRs & WOs) functions are great. The warehouse functions are behind the curve. Inspections could be improved. The number of bugs we had to work through really slowed down implementation and adoption by our users.
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