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NexJ is a customer relationship management (CRM) solution built specifically for enterprise financial services and insurance companies.https://media.trustradius.com/product-logos/Pa/HG/24XU4F31PGWK.gifNexJ: One of the best CRM systems available in the marketNexJ Systems CRM is being used by all the employees in the company, either for storing personal information or accessing any other employee's information. It is being used by employees in all departments like product development, quality assurance, marketing, and customer data. It helps in storing customer data and makes it easier to manage the data and generate new leads. The product is highly customizable and can be modified as per the needs of the end users. The huge selection of features makes it easier for users to make the most from the customer management life cycle.,Customer Process Management Customer Data Management Generating Leads Employee Data Management,The UI could be made more user-friendly, but they have a new update coming in 2019 which seems to be making the UI better More generalized products for small scale industries,9,Increases customer loyalty and helps in generating more leads No negative impact that I can think of Increased turn around,Microsoft 365 Business
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NexJ
1 Ratings
Score 9.0 out of 101
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NexJ Reviews

NexJ
1 Ratings
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Score 9.0 out of 101

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Siddharth Walia profile photo
Score 9 out of 10
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NexJ Systems CRM is being used by all the employees in the company, either for storing personal information or accessing any other employee's information. It is being used by employees in all departments like product development, quality assurance, marketing, and customer data. It helps in storing customer data and makes it easier to manage the data and generate new leads. The product is highly customizable and can be modified as per the needs of the end users. The huge selection of features makes it easier for users to make the most from the customer management life cycle.
  • Customer Process Management
  • Customer Data Management
  • Generating Leads
  • Employee Data Management
NexJ CRM is well suited for a large scale industry that has a large user base and needs to manage the customer data to provide the best services to the customers as per their requirements. They can have a better understanding of their customers to increase customer loyalty, and provide a better customer experience. NexJ is currently less suited for smaller industries that do not have a large user base.
Read Siddharth Walia's full review

NexJ Scorecard Summary

Feature Scorecard Summary

Customer data management / contact management (1)
9
Workflow management (1)
10
Opportunity management (1)
10
Integration with email client (e.g., Outlook or Gmail) (1)
10
Quote & order management (1)
9
Interaction tracking (1)
10
Channel / partner relationship management (1)
10
Case management (1)
9
Call center management (1)
9
Help desk management (1)
10
Lead management (1)
9
Email marketing (1)
10
Task management (1)
10
Billing and invoicing management (1)
9
Reporting (1)
9
Pipeline visualization (1)
9
Customizable reports (1)
10
Custom fields (1)
9
Custom objects (1)
10
Scripting environment (1)
8
API for custom integration (1)
10
Role-based user permissions (1)
10
Mobile access (1)
8

About NexJ

NexJ is a customer relationship management (CRM) solution built specifically for enterprise financial services and insurance companies.