TrustRadius
https://dudodiprj2sv7.cloudfront.net/product-logos/xb/qq/UJEZ46TWLV14.pngQuick setup and excellent support[It's being used] Mostly for app activation and communication with customers in real time. A single API that can send a worldwide SMS is a must have. As I said, the support team has been getting better over time, which has helped us every time we have an issue. Getting connected with our customers through our B2C is really easy with Nexmo!,I like the delivery speed, it's very instantaneous. As soon as the delivery status changes on the website, the message gets delivered. The rates are also cheap and affordable. The accuracy of the services and the non-stop supportive team. Simple API, easy to integrate with existing notification functionality in your Laravel apps. Ease of implementation. We needed less than one month to go live.,The dashboard is very difficult to use, also the dashboard doesn't have details about the use (real-time use). Deliverability is not good for some countries e.g. Indonesia. I would recommend building a better and easier GUI.,8,Inbound SMS are free. All we needed to pay was for the phone numbers which accept those incoming SMS messages. We use Nexmo for inbound and outbound SMS, enabling our clients to form better relationships with their customers, driving sales. Nexmo offers cheaper pricing between the suppliers we study.,twilio and telnix,SAP Business One, Microsoft SQL Server, Microsoft Office 2016
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Nexmo
3 Ratings
Score 8.5 out of 101
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Nexmo Reviews

Nexmo
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow'>trScore algorithm: Learn more.</a>
Score 8.5 out of 101
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Guillermo Villamizar profile photo
March 09, 2018

Nexmo Review: "Quick setup and excellent support"

Score 8 out of 10
Vetted Review
Verified User
Review Source
[It's being used] Mostly for app activation and communication with customers in real time. A single API that can send a worldwide SMS is a must have. As I said, the support team has been getting better over time, which has helped us every time we have an issue. Getting connected with our customers through our B2C is really easy with Nexmo!
  • I like the delivery speed, it's very instantaneous. As soon as the delivery status changes on the website, the message gets delivered. The rates are also cheap and affordable.
  • The accuracy of the services and the non-stop supportive team.
  • Simple API, easy to integrate with existing notification functionality in your Laravel apps.
  • Ease of implementation. We needed less than one month to go live.
  • The dashboard is very difficult to use, also the dashboard doesn't have details about the use (real-time use).
  • Deliverability is not good for some countries e.g. Indonesia.
  • I would recommend building a better and easier GUI.

At first, we created a voting system (for events and conferences) which allows people to vote with their smartphones, tablets, and laptops. The problem that we have found - very weak and unstable WIFI signal during the events. That means that a large part of attendants could not easily vote using their smartphones and internet. We needed a new solution which could compliment our voting via WIFI. A great solution was SMS voting. Since our system was used by users across the globe, we needed an SMS solution which:

--- Could support inbound messages in a lot of countries.

--- And would not cost a fortune.

With Nexmo both our requirements were fulfilled. We allowed voters 2 voting options - via WIFI or SMS. Adding an SMS feature increased the number of registered users by 30%.

Read Guillermo Villamizar's full review

Nexmo Scorecard Summary

Feature Scorecard Summary

Call reports (1)
7
Answering rules (1)
7
Message alerts (1)
8

About Nexmo

Categories:  API Management,  VoIP

Nexmo Technical Details

Operating Systems: Unspecified
Mobile Application:No