NextGen Healthcare EHR

NextGen Healthcare EHR

About TrustRadius Scoring
Score 7.1 out of 100
NextGen Healthcare Clinical Care Solutions (including MediTouch)

Overview

Recent Reviews

Popular Features

View all 27 features

HIPAA compliance (10)

9.2
92%

Claims management (5)

9.1
91%

Coding (5)

8.2
82%

Real-time eligibility verification (5)

7.3
73%

Video Reviews

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Pricing

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What is NextGen Healthcare EHR?

NextGen® EHR solutions meet the needs of ambulatory practices of all sizes by helping users coordinate patient care, while complying with healthcare reform demands such as the Merit-based Incentive Payment System (MIPS), population health, and other value-based care requirements. …

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

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Alternatives Pricing

What is Kareo EHR?

Kareo provides a full-featured EHR. The vendor says it is designed to fit the way its users work. Some key features include: Comprehensive Dashboard, Powerful Scheduler, and Flexible Documentation and Notes.

What is WebPT?

With more than 55,000 members at 8,600 clinics, WebPT is a leading electronic medical record (EMR) solution for physical, occupational, and speech therapists. According to the vendor, WebPT makes it easy for therapy professionals—therapists, directors, owners, billers, and front office staff—to…

Features Scorecard

Billing and Claims Management

7.8
78%

Patient Scheduling

8.2
82%

Electronic Medical Records

6.3
63%

Medical Security and Privacy

7.8
78%

Workflow and Scale

7.0
70%

Product Details

What is NextGen Healthcare EHR?

NextGen® EHR solutions meet the needs of ambulatory practices of all sizes by helping users coordinate patient care, while complying with healthcare reform demands such as the Merit-based Incentive Payment System (MIPS), population health, and other value-based care requirements.

NextGen® Enterprise EHR built for large practices delivers a fully integrated, scalable system that helps clients achieve interoperability, patient engagement, regulatory compliance, and value-based care delivery.

NextGen® Office EHR (formerly MediTouch), a cloud-based solution, fully integrates with your product suite to enable point-of-care charting with talk, touch, and type capabilities. It delivers easy lab result management, patient workflow monitoring, and e-Prescribing.


NextGen Healthcare EHR Features

Billing and Claims Management Features

  • Supported: Real-time eligibility verification
  • Supported: Coding
  • Supported: Claims management
  • Supported: Claim scrubbing
  • Supported: Electronic Claim Submission
  • Supported: Automated Claim Tracking
  • Supported: Patient billing
  • Supported: Payment Processing
  • Supported: Create Patient Statements
  • Supported: Mail or Email Patient Statements
  • Supported: Electronic Remittance Advice
  • Supported: Financial Reporting
  • Supported: Revenue Cycle Management
  • Supported: Integration with EMR/EHR

Patient Scheduling Features

  • Supported: Physician Scheduling
  • Supported: Automated appointment reminders
  • Supported: ZocDoc Integration
  • Supported: Calendar interface

Medical Inventory Management Features

  • Supported: Automated Supply Tracking

Electronic Medical Records Features

  • Supported: Charting / document management
  • Supported: Templates
  • Supported: E-prescribing
  • Supported: E&M Coding Advice
  • Supported: Device Integration
  • Supported: Patient portal
  • Supported: Mobile/tablet support
  • Supported: Speech recognition
  • Supported: Integration with other EMR and PM systems
  • Supported: Meaningful Use Certified
  • Supported: ONC-ATCB Certified
  • Supported: Customization
  • Supported: Handwriting Recognition
  • Supported: Billing System Integration
  • Supported: Drawing Tools (Diagnostic Images)

Medical Security and Privacy Features

  • Supported: HIPAA compliance

Workflow and Scale Features

  • Supported: Multi-office / multi-physician capabilities

NextGen Healthcare EHR Screenshots

NextGen Healthcare EHR Video

Visit http://ng.nextgen.com/brand-anthem-video to watch NextGen Healthcare EHR video.

NextGen Healthcare EHR Competitors

NextGen Healthcare EHR Technical Details

Deployment TypesOn-premise, SaaS
Operating SystemsWindows, Linux, Mac, HP-UX, AIX, Solaris, Unix
Mobile ApplicationApple iOS, Android
Supported CountriesUnited States

Comparisons

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Frequently Asked Questions

What is NextGen Healthcare EHR's best feature?

Reviewers rate Automated appointment reminders and HIPAA compliance highest, with a score of 9.2.

Who uses NextGen Healthcare EHR?

The most common users of NextGen Healthcare EHR are from Mid-sized Companies (51-1,000 employees) and the Hospital & Health Care industry.

Reviews and Ratings

 (9)

Ratings

Reviews

(1-5 of 5)
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Score 6 out of 10
Vetted Review
Verified User
Review Source
  • Scheduling within the practice
  • Patient billing and the ability to search billing records under each chart
  • Ability to access information remotely through logging in with username and password
  • EHR and Practice Management are two completely different interfaces within the same program and are not easily navigated.
  • Only super users can perform all tasks, making it so all staff needs to become a super user.
  • Credit Card processing is difficult to set up and change-- we moved offices but need to process CC payments through our old office.
  • When patients prefill their registration information online, we are unable to confirm their insurance information due to small glitches with the program.
  • There are multiple ways to view the daily schedule, and none of them are easy to use.
December 20, 2018

Effiency needed in a EMR

Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Ease of use and tailored toward mid-sized clinics, compared to the big hospital accommodating EMRs, such as Cerner, Epic and Meditech.
  • Customer support & technical support is very customer friendly and agile.
  • You can't beat the value of NextGen, from cost to implement and cost to manage
  • I think there's still room for fuller integration of the multiple suites that they offer.
  • Optimizing certain templates to provide a more automated feel
December 18, 2018

The Ease of NextGen

Homero Flores | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
  • The generation of medical documentation.
  • The way the system generates patient treatment and health solution plans.
  • Printing of current medication and instructions on how to use it.
  • I would love to see a feature improvement on messaging between users within the same practice.
  • Improvement on medication distribution to pharmacies. A lot of the time we have issues such as the Rx was never sent but it clearly is marked as sent in the system.
  • An improvement on the physical appearance would be great.
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • The database is very clean and easy to get data out of. The reporting features in NextGen are rich.
  • It's billing for RHCs is by far the best I've seen.
  • It's open to as much customization as you are willing to support internally.
  • Support has some areas for improvement--the answers you get are usually very generic and require escalation.
  • Historically they've lacked focus on their core product and tried to expand too quickly into other areas with little support (Population Health for example)
Score 7 out of 10
Vetted Review
Verified User
Review Source
  • Intuitive user interface and ability to access from anywhere.
  • Accessibility on latest Internet Explorer, Chrome, Firefox, Android, iOS on a variety of devices desktops and mobile.
  • User-friendly graphical user interface and ease of user enrollment.
  • Inconsistent user experience depending on operating system and device (example: user interface varies from web-browser on desktop to Android app, to iOS).
  • Vendor support of latest mobile operating systems lags behind newest update which may present some security risk.
  • Modules loading performance can be improved as each department module can take several seconds to load upon first use of the application.
  • ICD code updates lag other EHR vendors in availability.