Name: NextGen® Practice Management Solutions
Rating: 8 (13 reviews)
Author: NextGen Healthcare

Overview

What is NextGen® Practice Management Solutions?

NextGen Healthcare provides practice management solutions that support a patient-centric revenue cycle, enabling practices of all sizes to succeed in today's complex healthcare climate. According to the vendor, real-time clinical and administrative workflows help reduce physician burnout and achieve value-based…

Probably best to go with a cloud-based solution

5 out of 10

April 06, 2019

Incentivized

We use Nextgen Practice Management Solutions as a "legacy" patient billing software (PM software). We currently use three different …

Better than paper charting but plenty of room for improvement

3 out of 10

July 23, 2018

Pricing

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NextGen® Practice Management Solutions

N/A

Unavailable

What is NextGen® Practice Management Solutions?

NextGen Healthcare provides practice management solutions that support a patient-centric revenue cycle, enabling practices of all sizes to succeed in today's complex healthcare climate. According to the vendor, real-time clinical and administrative workflows help reduce physician burnout and…

Entry-level set up fee?

No setup fee

Offerings

Free Trial
Free/Freemium Version
Premium Consulting / Integration Services

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Product Details

About
Competitors
Tech Details

What is NextGen® Practice Management Solutions?

NextGen Healthcare provides practice management solutions that support a patient-centric revenue cycle, enabling practices of all sizes to succeed in today's complex healthcare climate. According to the vendor, real-time clinical and administrative workflows help reduce physician burnout and achieve value-based reimbursement goals. The product is available on any device or platform, and helps automate patient registration, appointment scheduling, medical billing, claims processing, and reporting.

NextGen® Practice Management Solutions Competitors

NextGen® Practice Management Solutions Technical Details

Deployment Types	On-premise, Software as a Service (SaaS), Cloud, or Web-Based
Operating Systems	Windows, Linux, Mac
Mobile Application	Apple iOS, Android
Supported Countries	United States

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Reviews and Ratings

(13)

Reviews

(1-2 of 2)

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April 06, 2019

Probably best to go with a cloud-based solution

Verified User

Analyst in Finance and Accounting

Medical Practice Company, 51-200 employees

Score 5 out of 10

Vetted Review

Verified User

Incentivized

Use Cases and Deployment Scope

We use Nextgen Practice Management Solutions as a "legacy" patient billing software (PM software). We currently use three different practice management software platforms—all of which are used for different ranges of "dates of service". The last patient we saw in Nextgen was in 2016. However, we still use the software often. Nextgen is used to schedule patients, bill services, manage A/R (sub-ledger), house scanned documents, etc.

Pros and Cons

Scheduling patients always felt very intuitive. We do not use the feature often, but we have the capability of copying and pasting appointments throughout the template.
When transitioning between the PM and EHR module, the software is great about keeping the same patient active in either window.
If a practice desires a product which is housed on-premise (on a company-owned server), Nextgen will satisfy that need/desire.

The software requires annoying/disruptive updates.
The software is housed on our own server. We have found that cloud-based solutions are much more convenient.
At times, the system is a bit "slow."
The canned reporting/BI tool is not as malleable as many of the other solutions we have used and/or trialed.
We were able to achieve cost-savings through some other systems.

Likelihood to Recommend

To start, Nextgen PM is NOT well-suited for companies who are looking for a could-based product—you will be required to house this software on your own server (this will force that company to maintain their own infrastructure). The solution is great for a company looking for a PM/EHR combo that communicates well with each other. The two modules are owned by the same company and does not require a costly API/bridge to be built between the two programs.

Return on Investment

Nextgen did a good job of transitioning our practice away from paper health records.
I believe that the Return on Investment would have been much higher had we gone straight to a cloud-based tool.
By getting our feet wet with Nextgen, we have a pretty good understanding of Practice Management software. In other words, we could plug and play with most systems on the market.

Alternatives Considered

Kareo Practice Management and AdvancedPM (formerly ADP AdvancedMD)

We feel that Nextgen does not stack up very well against the cloud-based software on the market. Housing the underlying tables on your own hardware requires COSTLY man hours. We are in the business of providing health care services to patients, not database administration. Introducing cloud-based products has had a tremendously positive effect on our business.

July 23, 2018

Better than paper charting but plenty of room for improvement

Verified User

Employee in Other

Hospital & Health Care Company, 11-50 employees

Score 3 out of 10

Vetted Review

Verified User

Incentivized

Pros and Cons

Ability to save favorite phrases and templates to make charting more efficient for providers.
Ability to interface with Question Diagnostics for certain laboratory tests.
Ability to send and receive tasks to other user(s) on the system as well as send future tasks and reminders to yourself.

Too much clicking that is involved and too many separate templates to items that could be consolidated to one screen.
Radiology orders and many labs are missing and don't always interface with outside radiology facilities, hospitals and labs.
The standing orders module should be changed so that it can be ordered by a provider and then completed or noted as complete or administered by a nurse or medical assistant. Currently the person who puts in the "standing order" must be the one to enter the results, which is redundant and a waste of a provider's time.