TrustRadius
Swiss company Nexthink offers a Governance, Risk Management, and Compliance (GRC) Platform.https://dudodiprj2sv7.cloudfront.net/product-logos/IJ/aX/T3G1AAMIC6FD.JPEGNexthink - Going beyond APM, Security, and CMDB Applications for a Holistic ViewNexthink is deployed via corporate operations IT to help monitor end-user devices and key services to our technicians and Engineers. We also use it for dashboarding purposes to track trends and have used it in the past for siloed reporting to assist with CMDB and application deployment management projects.,Ease of data gathering Consolidation of multiple data points into one (previously, you'd have to request one thing from SCCM, one thing from JAMF, maybe something else from your Domain Controllers) Support. Nexthink has always provided great levels of support when needed.,The Finder is great but to utilize the product effectively it takes some getting used to. Very 'right click' heavy. Learning curve. Nexthink is very boolean based in their investigations (not a knock, most products are), but since they can track things at such a siloed level it's important to know specifically how they are classifying their objects (ex, a package vs. an application vs. an .exe vs. a binary) so you can understand what findings you're getting. Parity on Mac and Linux products. This is improving though.,9,Nexthink has been invaluable at quickly finding application roll-outs that could negatively affect our environment, in most cases before users even report them. Nexthink has helped us consolidate and gain visibility in our environment, further standardizing naming conventions, hierarchies, etc. Nexthink has integrated with our ITSM solutions, and is easy to use such that technicians no longer feel the need to request data from Engineers, they can just directly get it from Nexthink. There is a learning curve, so for good ROI you're going to need to invest the people and training hours to use Nexthink to it's fullest effectiveness. Note, that even a cursory use though would reveal a lot about your environment that will keep you busy.,MetricStream,Tableau Desktop, AlienVault USM, PhishMe Simulator
Windows
Nexthink
6 Ratings
Score 8.4 out of 101
TRScore

Nexthink Reviews

Nexthink
6 Ratings
Score 8.4 out of 101
Show Filters 
Hide Filters 
Filter 6 vetted Nexthink reviews and ratings
Clear all filters
Overall Rating
Reviewer's Company Size
Last Updated
By Topic
Industry
Department
Experience
Job Type
Role
Reviews (1-1 of 1)
  Vendors can't alter or remove reviews. Here's why.
No photo available
January 12, 2018

Review: "Nexthink - Going beyond APM, Security, and CMDB Applications for a Holistic View"

Score 9 out of 10
Vetted Review
Verified User
Review Source
Nexthink is deployed via corporate operations IT to help monitor end-user devices and key services to our technicians and Engineers. We also use it for dashboarding purposes to track trends and have used it in the past for siloed reporting to assist with CMDB and application deployment management projects.
  • Ease of data gathering
  • Consolidation of multiple data points into one (previously, you'd have to request one thing from SCCM, one thing from JAMF, maybe something else from your Domain Controllers)
  • Support. Nexthink has always provided great levels of support when needed.
  • The Finder is great but to utilize the product effectively it takes some getting used to. Very 'right click' heavy.
  • Learning curve. Nexthink is very boolean based in their investigations (not a knock, most products are), but since they can track things at such a siloed level it's important to know specifically how they are classifying their objects (ex, a package vs. an application vs. an .exe vs. a binary) so you can understand what findings you're getting.
  • Parity on Mac and Linux products. This is improving though.
Nexthink is very well suited to support your ITSM solutions, assist in root cause analysis, project investigations/planning, device tagging, inventory and compliance management, proactive remediation, etc. In those regards it really is lightning in a bottle.

While Nexthink can certainly act as a CMDB, I would not use it as such - it can support a repository but should not be the repository. It goes way beyond an APM, so if you're just looking for an APM, Nexthink does do that, but it does a lot more too.
Read this authenticated review

Nexthink Scorecard Summary

Feature Scorecard Summary

Risk management (1)
8
Integration with Corporate Performance Management (CPM) systems (1)
9
Incident management (1)
10

About Nexthink

According to the vendor, Nexthink provides digital experience management for the enterprise. Leading global companies know that satisfied employees generate more satisfied customers. With Nexthink, organizations can deliver consumer-grade experiences to their employees to increase satisfaction and productivity. Nexthink combines data collection and monitoring, analysis & intelligence and communication, with the ability to take automated action and engage with employees to gather the right context for continuous optimization. Nexthink is privately held with headquarters in Lausanne, Switzerland, and U.S. headquarters in Boston, Mass.

Nexthink Features

Has featureCollect, track and analyze in real-time all information from your endpoints.
Has featureClose the loop on experience optimization with automated remediation and self-help.
Has featureReal feedback and sentiment from real users collected in real-time for continuous improvement.
Has featureComprehensive analytics with real-time threat intelligence out of the box.
Has featureCertified pre-built integrations with all the most popular tools in your IT ecosystem.

Nexthink Screenshots

Nexthink Integrations

Nexthink Competitors

Pricing

Does not have featureFree Trial Available?No
Does not have featureFree or Freemium Version Available?No
Has featurePremium Consulting/Integration Services Available?Yes
Entry-level set up fee?Optional

Nexthink Support Options

 Paid Version
Phone
Email
Forum/Community
FAQ/Knowledgebase

Nexthink Technical Details

Deployment Types:On-premise
Operating Systems: Windows
Mobile Application:No
Supported Countries:Worldwide
Supported Languages: English