TrustRadius Insights
Nimble has proven to be invaluable for businesses in managing contacts and improving customer relationships. Users have praised its …
Starting at $15 per month
View PricingOverview
What is Nimble?
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
Recent Reviews
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Popular Features
- Customer data management / contact management (29)9.494%
- Integration with email client (e.g., Outlook or Gmail) (29)9.494%
- Custom fields (29)9.090%
- Task management (29)8.585%
Pricing
Business
$19.00
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $15 per month
Product Demos
Nimble CRM Demo
YouTube
Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Nimble?
Nimble is presented as a simple CRM for small business teams using Microsoft 365 or Google Workspace. It combines a CRM, contact management, social media insights, sales intelligence, pipeline management, and marketing automation into a unified relationship management platform that delivers valuable company and contact insights.
Nimble Competitors
Nimble Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
Nimble starts at $15.
Hearsay Social are common alternatives for Nimble.
Reviewers rate Customer data management / contact management and Integration with email client (e.g., Outlook or Gmail) highest, with a score of 9.4.
The most common users of Nimble are from Small Businesses (1-50 employees).
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Reviews and Ratings
(96)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Nimble has proven to be invaluable for businesses in managing contacts and improving customer relationships. Users have praised its ability to gather and customize information about clients to meet their specific needs. By integrating with other email tools and social networks, Nimble allows users to keep track of potential customer opportunities and enhance their marketing efforts. The software is widely used by marketing departments to identify prospects and foster better business relationships. Additionally, Nimble's stability and efficiency in managing customer interactions have allowed organizations to provide timely attention and support without neglecting other important activities. With its user-friendly interface and integration with popular platforms like Microsoft 365 and Google Workspace, Nimble has significantly improved business processes by organizing social media and content marketing contacts in a single database. Whether it's tracking leads, managing sales, or nurturing campaigns, Nimble provides a comprehensive CRM solution that meets the needs of small and medium-sized enterprises as well as individuals within organizations.
Valuable Email Marketing Tool: Users have found Nimble to be a valuable tool for email marketing, as it effectively organizes all client information and contacts in one centralized place. This feature has saved users time and allowed for better management of their marketing efforts.
Beneficial Reports: Reviewers highly appreciate Nimble's elaborate and beneficial reports that provide valuable insights for making informed decisions and improving marketing strategies. The availability of these reports is seen as a strength by users.
Efficient Task Management: Nimble's task management feature is highlighted by multiple reviewers as a strength. Users find it extremely helpful in properly managing projects and staying organized, which greatly contributes to their overall productivity.
Tricky and Confusing User Interface: Some users have found Nimble's user interface to be slightly tricky and confusing, particularly for those who are not familiar with it.
Limited Mobile App Functionality and Lack of Office 365 Integration: The pricing and costs of Nimble are not satisfactory for some users, especially due to the limited functionality of its mobile app and the lack of integration with Office 365.
Basic Sales Pipeline Feature in Need of Improvement: Users have expressed dissatisfaction with the sales pipeline feature of Nimble, considering it to be basic and in need of improvement.
Users often recommend Nimble for its affordability and suitability for small businesses with a limited budget. They appreciate the tutorial videos that aid in easy learning and highlight Nimble's ability to update contacts through social media platforms and emails, saving time and improving communication with customers. Users also emphasize the importance of integrating Nimble with social networks for effective contact management. Additionally, users recommend Nimble for its simplicity, great user experience, and comprehensive CRM functionality.
Attribute Ratings
Reviews
(1-25 of 29)Companies can't remove reviews or game the system. Here's why
February 12, 2022
"Nimble Is The Smartest Choice."
Score 9 out of 10
Vetted Review
Verified User
To help track products for the most demanding clients, Nimble has been an inspiration. With this tool, we can easily manage our customers and leads. This tool has many themes and templates for sending emails and notifications. In contrast to other CRM programs, Nimble is a cutting-edge tool for building customer relationships. It can simplify, create sales funnels, and maintain them over time.
August 17, 2021
Smartest choice in customer relationship management software
I believe that Nimble is a Customer Relationship Management (CRM) Software that is beyond conventionalism. I feel that when a business will implement Nimble’s channel then you will be able to have much more professional access to customer contact. I would say it is one of the best CRM solutions.
August 11, 2021
Powerful way of customer relationship management solution
I really like Nimble because it has always been influential and inspiring in fostering product tracking for the most influential and demanding clients. Other than that, Nimble has allowed me in choosing the correct moment to intervene and offer the required information to potential clients. Also, Nimble is quite different from other Customer Relationship Management (CRM) Software for streamlining the process of creating sales funnels and even continuously revising them.
July 31, 2021
The best CRM solution one could ask for.
I cannot regard Salesforce as a perfect tool for CRM. I found Salesforce lacks many important features that we were looking for. Moreover, [the] email marketing feature of Salesforce wasn’t working well and I didn’t like that feature. But on the other side, the email marketing feature of Nimble works excellently and Nimble is a complete package for CRM.
July 02, 2021
A perfect CRM solution for all sizes of companies.
Score 9 out of 10
Vetted Review
Verified User
CRM tools need to be proactive, but unfortunately Agile didn’t fit well with our business demands, and we found Agile buggy and sometimes it results in slowing down our system, so that was a big issue for us. Luckily with Nimble, we haven't faced any such issue and it fit well with our business needs.
June 22, 2021
All in one contact management platform
Nimble is best of all. It has more reliable features than Freshdesk. I
was using a lot of contact software for organization and it easily integrated
with them effectively. Easily integrate with Google products, outlook and email
tracking soft wares. It is providing best all in one dashboard to use all
features at one place.
Nimble is mainly used for contact management and email tracking, linking companies and people into a single database, and using the database as a communication panel.
June 03, 2021
Stable platform with many positives
- Salesforce CMS and Workbooks
Nimble was either on par or much better than most platforms we evaluated in the initial stage of shortlisting the top 2 or 3 platforms.
Nimble has a straightforward setup, [is] easy to use, and has a fast and intuitive interface. This was the plus point for their choice.
Score 10 out of 10
Vetted Review
Verified User
It has all the necessary tools in different areas; we can have specific monitoring, sales, and advertising goals.
- Salesforce.com and Sugar Sell (SugarCRM)
Nimble has given me the tools I need to get the data from potential customers and use it to transform them into potential customers.
April 22, 2021
Nimble has been useful for maximizing funnels
February 20, 2021
Nimble Who?
Nimble is a good CRM for someone who wants to use it for what it can do out of the box. Someone who doesn't need social media links in the client records. If you want to customize a CRM to look and feel like you want it to, I'd suggest you go someplace else. Nimble does not allow you to customize the look. You can add fields, but only to one select location in the platform.
February 19, 2021
Great CRM built for the people that actually use the CRM to build relationships with customers, partners, and prospects
Nimble is more cost effective than both. Easier to use than Salesforce. It's built for the user and the person in the customer facing role to make their lives easier. The others are built for making managers lives easier and can get frustrating for end users.
February 12, 2021
Nimble worked for us!
I think they are neck in neck. Nimble might be cheaper and their customer support might be just a smidge better. I would be happy with both products.
July 10, 2019
Best app for CRM managemt
Score 7 out of 10
Vetted Review
Verified User
June 27, 2019
A robust CRM with data-enrichment capabilities
- Insightly and HubSpot CRM
Both Insightly and HubSpot are very capable systems in terms of CRM capabilities. However, Nimble is indispensable to us for its data enrichment feature that gives us the advantage of intel that is crucial for getting responses from our email campaigns We love how smart the tool is by combining the pieces of data from different social networks.
March 29, 2019
Nimble, The Smart CRM, saves me time every day!
I haven't used another CRM for at least 8 years. While I keep up to date on key CRMs, I feel it would be unfair to Nimble and the other CRMs of me to compare them here.
January 11, 2019
Getting nimble with Nimble
Every CRM has about 80% of what I need so there is always a few details that don't work exactly how we need them.
April 27, 2018
Lumbering CRM in your way? Get Nimble!
I selected Nimble for the group message integration and social media integration. The other tools that I looked at had restrictions that kept me from the ease of managing my customers. Prospecting is a big part of my business, and having the triggers for contact from Nimble is very helpful to me. I used Insightly for the better part of a year before giving Nimble a try. I knew within 2 weeks that I was going to switch 100% over to Nimble.
January 31, 2018
Nimble Is How I Jump Over The Candle Stick
- Insightly and HubSpot CRM
Google Apps combined with Communication History and the Social portion of Nimble places it in a category by itself, in my opinion.
It is very cost effective.
I have found other tools cannot compete on pricing and the social aspect.
Finally, I love the ability to add contacts quickly using the Smart Contacts app.
It is very cost effective.
I have found other tools cannot compete on pricing and the social aspect.
Finally, I love the ability to add contacts quickly using the Smart Contacts app.
Nimble has proven to be a positive and well-respected application within our company for setting us up for success at building personal and meaningful associations with decision makers. It has been a significant reason why we have gained acceptance and trust from those who we have introduced ourselves to over time. The ability to feel a true understanding of our prospects and customers as real human beings with unique interests and common aspirations opens up doors of valuable conversation.
The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
The other options that were reviewed and considered provided many of the common ways from the past that stored CRM information. This method was much more of a static representation of the real interactions made between a company or salesperson with the prospects and customers. Nimble has brought back what should never have been lost - being like neighbors who spoke to each other about more things than just business.
December 05, 2017
Nimble gives outbound sales tools to get ahead.
We checked out Hubspot CRM. You get a lot for free from them but it seems that to get the functions contained in Nimble you'd have to spend 2X per user to get the sales pro. To get the marketing aspects you'd really need the HS marketing package which is far more expensive than Mailchimp. Yes the functionality of their marketing system is vastly superior to Mailchimp but for a startup it's served us well.
We also liked Contactually as it offered very similar features but it came at a price point at 2-3X and seems really focused to the real estate market. Additionally, the integrations are not as numerous.
We also liked Contactually as it offered very similar features but it came at a price point at 2-3X and seems really focused to the real estate market. Additionally, the integrations are not as numerous.
December 05, 2017
Nimble... Your Choice for Your Social Selling Contact Building Needs
December 05, 2017
Nimble is a Social CRM You'll LOVE to Use
Nimble is a 1:1 social CRM -- it's not an email marketing system (although they integrate well with others).
Salesforce - is amazing for reporting -- but to get some of the functions, I think it might be beyond most SMB budgets. Nimble is easier to use.
SimplyCast - integrates with Nimble, they have amazing support and you can actually PAY THEM to implement things for you - but again, when it comes to collecting social engagement -- not so hot.
Salesforce - is amazing for reporting -- but to get some of the functions, I think it might be beyond most SMB budgets. Nimble is easier to use.
SimplyCast - integrates with Nimble, they have amazing support and you can actually PAY THEM to implement things for you - but again, when it comes to collecting social engagement -- not so hot.