TrustRadius Insights
Nimble has proven to be invaluable for businesses in managing contacts and improving customer relationships. Users have praised its …
Starting at $15 per month
View PricingOverview
What is Nimble?
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
Recent Reviews
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Popular Features
- Customer data management / contact management (29)9.494%
- Integration with email client (e.g., Outlook or Gmail) (29)9.494%
- Custom fields (29)9.090%
- Task management (29)8.585%
Pricing
Business
$19.00
Cloud
Per User Per Month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $15 per month
Product Demos
Nimble CRM Demo
YouTube
Features
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Nimble?
Nimble is presented as a simple CRM for small business teams using Microsoft 365 or Google Workspace. It combines a CRM, contact management, social media insights, sales intelligence, pipeline management, and marketing automation into a unified relationship management platform that delivers valuable company and contact insights.
Nimble Competitors
Nimble Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
Nimble starts at $15.
Hearsay Social are common alternatives for Nimble.
Reviewers rate Customer data management / contact management and Integration with email client (e.g., Outlook or Gmail) highest, with a score of 9.4.
The most common users of Nimble are from Small Businesses (1-50 employees).
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Reviews and Ratings
(96)
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
- Recommendations
Nimble has proven to be invaluable for businesses in managing contacts and improving customer relationships. Users have praised its ability to gather and customize information about clients to meet their specific needs. By integrating with other email tools and social networks, Nimble allows users to keep track of potential customer opportunities and enhance their marketing efforts. The software is widely used by marketing departments to identify prospects and foster better business relationships. Additionally, Nimble's stability and efficiency in managing customer interactions have allowed organizations to provide timely attention and support without neglecting other important activities. With its user-friendly interface and integration with popular platforms like Microsoft 365 and Google Workspace, Nimble has significantly improved business processes by organizing social media and content marketing contacts in a single database. Whether it's tracking leads, managing sales, or nurturing campaigns, Nimble provides a comprehensive CRM solution that meets the needs of small and medium-sized enterprises as well as individuals within organizations.
Valuable Email Marketing Tool: Users have found Nimble to be a valuable tool for email marketing, as it effectively organizes all client information and contacts in one centralized place. This feature has saved users time and allowed for better management of their marketing efforts.
Beneficial Reports: Reviewers highly appreciate Nimble's elaborate and beneficial reports that provide valuable insights for making informed decisions and improving marketing strategies. The availability of these reports is seen as a strength by users.
Efficient Task Management: Nimble's task management feature is highlighted by multiple reviewers as a strength. Users find it extremely helpful in properly managing projects and staying organized, which greatly contributes to their overall productivity.
Tricky and Confusing User Interface: Some users have found Nimble's user interface to be slightly tricky and confusing, particularly for those who are not familiar with it.
Limited Mobile App Functionality and Lack of Office 365 Integration: The pricing and costs of Nimble are not satisfactory for some users, especially due to the limited functionality of its mobile app and the lack of integration with Office 365.
Basic Sales Pipeline Feature in Need of Improvement: Users have expressed dissatisfaction with the sales pipeline feature of Nimble, considering it to be basic and in need of improvement.
Users often recommend Nimble for its affordability and suitability for small businesses with a limited budget. They appreciate the tutorial videos that aid in easy learning and highlight Nimble's ability to update contacts through social media platforms and emails, saving time and improving communication with customers. Users also emphasize the importance of integrating Nimble with social networks for effective contact management. Additionally, users recommend Nimble for its simplicity, great user experience, and comprehensive CRM functionality.
Attribute Ratings
Reviews
(1-25 of 33)Companies can't remove reviews or game the system. Here's why
April 28, 2022
Great price, some excellent tracking features.
- Managing our newsletter list has been improved.
- Understanding who reads our marketing information has been improved.
- Managing our recall dates has been improved.
- We spend too long formatting the newsletter as the formatting system is clunky.
February 12, 2022
"Nimble Is The Smartest Choice."
Score 9 out of 10
Vetted Review
Verified User
- Product tracking for the highest-quality, most-demanding clients has always been an inspiration.
- It has allowed for meaningful client interactions. Pipeline features increase sales efficiency that saves money.
August 17, 2021
Smartest choice in customer relationship management software
- There are many good things about Nimble that have influenced me to use Nimble and recommend it to others as well.
- Nimble has seamless integration with Social Media and it is amazing especially when you want to keep in touch with clients, leads, and various different prospects.
- I am not very satisfied with its pricing element so that is another con as well.
August 11, 2021
Powerful way of customer relationship management solution
- It has really helped me a lot in having great and productive interactions with clients.
- I really like Nimble also because it has always been influential and inspiring in fostering product tracking for the most influential and demanding clients.
- Its price is high.
July 31, 2021
The best CRM solution one could ask for.
- We are better able to communicate with our clients.
- It aided us in boosting our business.
- We can manage our tasks and contacts of our sincere clients.
July 02, 2021
A perfect CRM solution for all sizes of companies.
Score 9 out of 10
Vetted Review
Verified User
- It is a simple tool to work on and even my team members find it simple to navigate.
- Although its reporting has improved a lot, there is room for improvement.
- Its works quite swiftly.
June 22, 2021
All in one contact management platform
- Pipeline features gives me the overall effectiveness of sale process.
- Another great feature that Nimble is offering is their mobile version, it is helping to check the real-time progress and most importantly cloud-based which saves the data too easily.
- It is cost effective platform.
- We benefit from Nimble because it is stable and can facilitate our organization's marketing and sales efficiently and easily.
June 03, 2021
Stable platform with many positives
- Tight integration with O365 suite of products is a definite bonus.
- Easy consolidation of customer contact information helps build effective campaigns.
- AI integration is in its infancy stage and has room for improvement.
- Excellent data consolidation with social media platforms.
- Nimble helped us register opportunity offers and instantly upload contact information; it has been essential to have productivity in sales.
Score 10 out of 10
Vetted Review
Verified User
- Nimble is priced to help us invest without worrying about our budget.
- I found it a bit expensive, but it has been worth every penny because of its tools and exceptional performance within our work and sales environment.
- As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account.
- Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota.
April 22, 2021
Nimble has been useful for maximizing funnels
- There have been sufficient gains to prove that it is profitable in the long run depending on the number of customers handled, which fortunately can be many thanks to the platform's ease of use in terms of communication.
February 20, 2021
Nimble Who?
- Nimble was the worst investment we made.
February 19, 2021
Great CRM built for the people that actually use the CRM to build relationships with customers, partners, and prospects
- Close more deals faster.
- Easier for me to get ROI than it is to get mired in Salesforce.
- Understand contacts with whom I have lasting relationships.
- Nimble was a huge improvement over our previous CRM (i.e. Daylight).
- Nimble has allowed our team to grow in our understanding of what a properly functioning CRM should look like.
- Our growing team has already found the edges of Nimble's usefulness and are looking toward a more scalable program that integrates.
February 12, 2021
Nimble worked for us!
- We have been able to keep them online past EOL \ EOS which has saved some money
- If we were not going to go with HCI, we would have purchased again
July 10, 2019
Best app for CRM managemt
Score 7 out of 10
Vetted Review
Verified User
- Decrease the level of misleading clients
- Increase the client relationship bond
- Time saver and easy to use
- Tracking and updating meetings easily
June 27, 2019
A robust CRM with data-enrichment capabilities
- Much improved email open rates thanks to the targeted approach based on social data.
- Time savings with the automatic data collection.
- Better bottom line with more business closed.
March 29, 2019
Nimble, The Smart CRM, saves me time every day!
- Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
- A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
January 11, 2019
Getting nimble with Nimble
- I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
- The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
- Did I mention that I want better data from Linkedin?
- I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
April 27, 2018
Lumbering CRM in your way? Get Nimble!
- I am still in the early months of using Nimble, so not much to speak of on ROI yet. I have already been reminded of a client that I had lost touch with, reached out and landed a gig within 2 weeks.
January 31, 2018
Nimble Is How I Jump Over The Candle Stick
- Very Positive! My partner is excited about Nimble does for us.
- Productivity is increased
- $25 for the Business Plan is extremely fair for all of the benefits of Nimble.
- Once you find relevant prospects, Nimble helps you engage them in meaningful conversations, and transform them into long-term customers.
- - Instantly respond to business-relevant conversations or set tasks to follow up later
- - Add relevant prospects to Nimble with one click or share them with your team
- - Using the Nimble Prospector within the Nimble Contact Widget within Mozilla Firefox, Google Chrome, and Apple Safari browsers or add-ins for Microsoft Outlook, Google Contacts, other contact tools I can continually gain the most current email addresses, mailing addresses, social media accounts, and website information with one click in the widget
- Nimble puts all of my contacts, tasks, events, emails and the most popular social streams (LinkedIn, Facebook and Twitter) in one single place.
- - Manage all of my business contacts on an easy-to-navigate screen
- - Receive all of my emails, tweets and status updates in one inbox
- - Connect my contacts to new events and tasks with a single click
- - Be reminded every day on the Nimble Home Dashboard of important engagement opportunities and continual reminders of contacts that need follow-up each week, month, quarter or year