Skip to main content
TrustRadius
Starting at $15 per month
View Pricing

Overview

What is Nimble?

Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

Read more
Recent Reviews

TrustRadius Insights

Nimble has proven to be invaluable for businesses in managing contacts and improving customer relationships. Users have praised its …
Continue reading
Read all reviews

Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Popular Features

View all 31 features
  • Customer data management / contact management (29)
    9.4
    94%
  • Integration with email client (e.g., Outlook or Gmail) (29)
    9.3
    93%
  • Custom fields (29)
    9.0
    90%
  • Task management (29)
    8.5
    85%
Return to navigation

Pricing

View all pricing

Business

$19.00

Cloud
Per User Per Month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Starting price (does not include set up fee)

  • $15 per month
Return to navigation

Product Demos

Nimble CRM Demo

YouTube
Return to navigation

Features

Sales Force Automation

This is the technique of using software to automate certain sales related tasks.

8.5
Avg 7.7

Customer Service & Support

This component of CRM software automates help desk, call center and field service management.

8.2
Avg 7.5

Marketing Automation

This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.

8.7
Avg 7.5

CRM Project Management

This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.

8.3
Avg 7.5

CRM Reporting & Analytics

Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.

8.9
Avg 7.5

Customization

This addresses a company’s ability to configure the software to fit its specific use case and workflow.

8.7
Avg 7.6

Security

This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.

9.2
Avg 8.3

Social CRM

This component of CRM software helps companies leverage social media in engaging with customers.

8.5
Avg 7.3

Integrations with 3rd-party Software

This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.

8.8
Avg 7.2

Platform

8.4
Avg 7.4
Return to navigation

Product Details

Nimble Competitors

Nimble Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationNo

Frequently Asked Questions

Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.

Nimble starts at $15.

Hearsay Social are common alternatives for Nimble.

Reviewers rate Customer data management / contact management highest, with a score of 9.4.

The most common users of Nimble are from Small Businesses (1-50 employees).
Return to navigation

Comparisons

View all alternatives
Return to navigation

Reviews and Ratings

(95)
Loading...

Attribute Ratings

Reviews

(1-25 of 33)
Companies can't remove reviews or game the system. Here's why
Sandra Karamitelios | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Managing our newsletter list has been improved.
  • Understanding who reads our marketing information has been improved.
  • Managing our recall dates has been improved.
  • We spend too long formatting the newsletter as the formatting system is clunky.
Brandon Smith | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • There are many good things about Nimble that have influenced me to use Nimble and recommend it to others as well.
  • Nimble has seamless integration with Social Media and it is amazing especially when you want to keep in touch with clients, leads, and various different prospects.
  • I am not very satisfied with its pricing element so that is another con as well.
Paul Christophle | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • It has really helped me a lot in having great and productive interactions with clients.
  • I really like Nimble also because it has always been influential and inspiring in fostering product tracking for the most influential and demanding clients.
  • Its price is high.
Margaret turner | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Pipeline features gives me the overall effectiveness of sale process.
  • Another great feature that Nimble is offering is their mobile version, it is helping to check the real-time progress and most importantly cloud-based which saves the data too easily.
  • It is cost effective platform.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
  • Tight integration with O365 suite of products is a definite bonus.
  • Easy consolidation of customer contact information helps build effective campaigns.
  • AI integration is in its infancy stage and has room for improvement.
  • Excellent data consolidation with social media platforms.
Maria Wiley | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
  • As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account.
  • Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota.
Zach Yokum | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • Nimble was a huge improvement over our previous CRM (i.e. Daylight).
  • Nimble has allowed our team to grow in our understanding of what a properly functioning CRM should look like.
  • Our growing team has already found the edges of Nimble's usefulness and are looking toward a more scalable program that integrates.
Ross Keating | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
  • A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
Russ Johns | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
Incentivized
  • I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
  • The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
  • Did I mention that I want better data from Linkedin?
  • I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Chuck Royer | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
ResellerIncentivized
  • Once you find relevant prospects, Nimble helps you engage them in meaningful conversations, and transform them into long-term customers.
  • - Instantly respond to business-relevant conversations or set tasks to follow up later
  • - Add relevant prospects to Nimble with one click or share them with your team
  • - Using the Nimble Prospector within the Nimble Contact Widget within Mozilla Firefox, Google Chrome, and Apple Safari browsers or add-ins for Microsoft Outlook, Google Contacts, other contact tools I can continually gain the most current email addresses, mailing addresses, social media accounts, and website information with one click in the widget
  • Nimble puts all of my contacts, tasks, events, emails and the most popular social streams (LinkedIn, Facebook and Twitter) in one single place.
  • - Manage all of my business contacts on an easy-to-navigate screen
  • - Receive all of my emails, tweets and status updates in one inbox
  • - Connect my contacts to new events and tasks with a single click
  • - Be reminded every day on the Nimble Home Dashboard of important engagement opportunities and continual reminders of contacts that need follow-up each week, month, quarter or year
Return to navigation