

Overview
What is Nimble?
Nimble is a social customer relationship management (CRM) system with features such as contact management and data-driven analytics.
Great price, some excellent tracking features.
"Nimble Is The Smartest Choice."
Smartest choice in customer relationship management software
Powerful way of customer relationship management solution
The best CRM solution one could ask for.
A perfect CRM solution for all sizes of companies.
All in one contact management platform
Track customers to improve customer service and sales
Stable platform with many positives
Great quality marketing and sales management! Excellent CRM!
Nimble has the necessary tools that make it an excellent CRM
Demanding program that makes sales and marketing easy!
Nimble brings good alternatives as of version 4.0.10
Nimble has been useful for maximizing funnels
Nimble Who?
Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Customer data management / contact management (29)9.494%
- Integration with email client (e.g., Outlook or Gmail) (29)9.393%
- Custom fields (29)9.090%
- Task management (29)8.585%
Pricing
Business
$19.00
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting / Integration Services
Starting price (does not include set up fee)
- $15 per month
Product Demos
Nimble CRM Demo
Features
Sales Force Automation
This is the technique of using software to automate certain sales related tasks.
- 9.4Customer data management / contact management(29) Ratings
The software acts as a single source for all customer data and enables users to access that data efficiently.
- 8.5Workflow management(28) Ratings
The software helps automate parts of the sales process, such as sending emails, updating contact records, and following approval processes.
- 8.7Territory management(24) Ratings
Users can defines salesperson territories based on customer or market characteristics.
- 8.2Opportunity management(28) Ratings
Users can track deals and create quotes.
- 9.3Integration with email client (e.g., Outlook or Gmail)(29) Ratings
Users can perform tasks within their inbox, such as logging emails, creating contacts, and creating events.
- 8.6Contract management(23) Ratings
Users can manage contracts, with features such as digital signatures, automated alerts, invoicing, and automated workflow for contract review and approvals.
- 7Quote & order management(21) Ratings
Users can create, process and fulfill price quotations and sales transactions.
- 9.1Interaction tracking(27) Ratings
Users can log and track all customer interactions through any channel, including social, email, phone and in-person.
- 8.2Channel / partner relationship management(26) Ratings
The software allows for sales, territory, lead, order and account management for partners or OEM relationships.
Customer Service & Support
This component of CRM software automates help desk, call center and field service management.
- 8.1Case management(22) Ratings
This includes incident/ticket creation, routing, escalation, and resolution.
- 8.3Call center management(20) Ratings
This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.
- 8.4Help desk management(21) Ratings
This includes trouble ticketing, knowledge base, self-service, and service level agreement (SLA) management.
Marketing Automation
This component of CRM software helps to automate and scale marketing tasks and the subsequent analysis of those efforts.
- 8.5Lead management(26) Ratings
This includes lead generation, scoring, qualification, routing, and nurturing.
- 9Email marketing(26) Ratings
This involves the ability to send mass email to groups of people based on particular qualifications.
CRM Project Management
This component of CRM software helps users initiate, plan, collaborate on, execute, track, and close projects.
- 8.5Task management(29) Ratings
This includes the ability to plan, track, collaborate and report on tasks.
- 8.5Billing and invoicing management(18) Ratings
This includes automated invoice creation and billing.
- 7.8Reporting(25) Ratings
Software provides a broad range of standard and the ability to build custom reports.
CRM Reporting & Analytics
Reporting and analytics in CRM software includes sales forecasting, pipeline analysis, and automated dashboards.
- 8.8Forecasting(23) Ratings
The software helps users accurately forecast sales based on volume and conversion metrics.
- 8.7Pipeline visualization(27) Ratings
Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.
- 9Customizable reports(23) Ratings
Users can create reports and dashboards unique to their needs.
Customization
This addresses a company’s ability to configure the software to fit its specific use case and workflow.
- 9Custom fields(29) Ratings
Users can create custom fields to store additional information on standard and custom objects.
- 8.3Custom objects(22) Ratings
Users can create custom record types that allow them to store information unique to their organization, and link them to standard and other custom objects.
- 8.5Scripting environment(18) Ratings
Technical users can write, run, and test scripts that automate common tasks or business rules via a standard or vendor custom programming language.
- 8.8API for custom integration(20) Ratings
An API (application programming interface) provides a standard programming interface for connecting third-party systems to the software for data creation, access, updating and/or deletion.
Security
This component helps a company minimize the security risks by controlling access to the software and its data, and encouraging best practices among users.
- 9.3Single sign-on capability(24) Ratings
The software system supports a centralized authentication mechanism allowing the user to access multiple systems with a single, centrally managed password.
- 9.1Role-based user permissions(24) Ratings
Permissions to perform actions or access or modify data are assigned to roles, which are then assigned to users, reducing complexity of administration.
Social CRM
This component of CRM software helps companies leverage social media in engaging with customers.
- 8.5Social data(29) Ratings
The software can integrate data and conversation histories from customers’ social profiles. This may also involve enhanced listening features such as sentiment tracking.
- 8.4Social engagement(29) Ratings
The software can facilitate and track engagement with customers via social channels.
Integrations with 3rd-party Software
This involves the CRM software’s ability to integrate with other systems, whether external or homegrown.
- 8.6Marketing automation(25) Ratings
The software can integrate with marketing automation software such as Eloqua, Marketo or Pardot.
- 8.9Compensation management(19) Ratings
The software can integrate with compensation management software or sales commission software such as Xactly Incent or IBM’s Varicent.
Platform
- 8.4Mobile access(27) Ratings
Users can access the CRM system via mobile or tablet device, and potentially leverage the unique capabilities of mobile devices, such as GPS and voice.
Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Nimble?
Nimble Competitors
Nimble Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(95)Attribute Ratings
Reviews
(1-25 of 33)Great price, some excellent tracking features.
- Managing our newsletter list has been improved.
- Understanding who reads our marketing information has been improved.
- Managing our recall dates has been improved.
- We spend too long formatting the newsletter as the formatting system is clunky.
"Nimble Is The Smartest Choice."
- Product tracking for the highest-quality, most-demanding clients has always been an inspiration.
- It has allowed for meaningful client interactions. Pipeline features increase sales efficiency that saves money.
Smartest choice in customer relationship management software
- There are many good things about Nimble that have influenced me to use Nimble and recommend it to others as well.
- Nimble has seamless integration with Social Media and it is amazing especially when you want to keep in touch with clients, leads, and various different prospects.
- I am not very satisfied with its pricing element so that is another con as well.
Powerful way of customer relationship management solution
- It has really helped me a lot in having great and productive interactions with clients.
- I really like Nimble also because it has always been influential and inspiring in fostering product tracking for the most influential and demanding clients.
- Its price is high.
The best CRM solution one could ask for.
- We are better able to communicate with our clients.
- It aided us in boosting our business.
- We can manage our tasks and contacts of our sincere clients.
A perfect CRM solution for all sizes of companies.
- It is a simple tool to work on and even my team members find it simple to navigate.
- Although its reporting has improved a lot, there is room for improvement.
- Its works quite swiftly.
All in one contact management platform
- Pipeline features gives me the overall effectiveness of sale process.
- Another great feature that Nimble is offering is their mobile version, it is helping to check the real-time progress and most importantly cloud-based which saves the data too easily.
- It is cost effective platform.
- We benefit from Nimble because it is stable and can facilitate our organization's marketing and sales efficiently and easily.
Stable platform with many positives
- Tight integration with O365 suite of products is a definite bonus.
- Easy consolidation of customer contact information helps build effective campaigns.
- AI integration is in its infancy stage and has room for improvement.
- Excellent data consolidation with social media platforms.
- Nimble helped us register opportunity offers and instantly upload contact information; it has been essential to have productivity in sales.
- Nimble is priced to help us invest without worrying about our budget.
- I found it a bit expensive, but it has been worth every penny because of its tools and exceptional performance within our work and sales environment.
- As the investment made with nimble is only 15 dollars per month, it is easy to return it and double profits in a short time, but this is totally relative to the number of people that are working on the platform account.
- Based on the above, it is easy to deduce that nimble is a little better suited to small businesses that require a smaller number of sellers, since it does not ensure that all sellers can cover their quota.
Nimble has been useful for maximizing funnels
- There have been sufficient gains to prove that it is profitable in the long run depending on the number of customers handled, which fortunately can be many thanks to the platform's ease of use in terms of communication.
Nimble Who?
- Nimble was the worst investment we made.
Great CRM built for the people that actually use the CRM to build relationships with customers, partners, and prospects
- Close more deals faster.
- Easier for me to get ROI than it is to get mired in Salesforce.
- Understand contacts with whom I have lasting relationships.
- Nimble was a huge improvement over our previous CRM (i.e. Daylight).
- Nimble has allowed our team to grow in our understanding of what a properly functioning CRM should look like.
- Our growing team has already found the edges of Nimble's usefulness and are looking toward a more scalable program that integrates.
Nimble worked for us!
- We have been able to keep them online past EOL \ EOS which has saved some money
- If we were not going to go with HCI, we would have purchased again
Best app for CRM managemt
- Decrease the level of misleading clients
- Increase the client relationship bond
- Time saver and easy to use
- Tracking and updating meetings easily
A robust CRM with data-enrichment capabilities
- Much improved email open rates thanks to the targeted approach based on social data.
- Time savings with the automatic data collection.
- Better bottom line with more business closed.
Nimble, The Smart CRM, saves me time every day!
- Time-Saving is one of the biggest ROIs for me. 30-60 minutes a day means I can focus on more marketing, sales, or client work.
- A soft ROI is in better contact relationships. People are often impressed that I follow-up after meetings, and especially when they say to contact them in 6 months or next year.
Getting nimble with Nimble
- I have been using Nimble for years and it has been valuable. I get more frustrated by the ability to move data in and out and I want to have better communication with Linkedin.
- The positive impact has been to gather and review the contact information from your community. Also, being able to start the conversation follow up and keep up on your connections. We need Linkedin.
- Did I mention that I want better data from Linkedin?
- I would like to have a way to adjust the deals a bit more. I like what Nimble has done for the Listings. (Beta) Interesting direction.
Lumbering CRM in your way? Get Nimble!
- I am still in the early months of using Nimble, so not much to speak of on ROI yet. I have already been reminded of a client that I had lost touch with, reached out and landed a gig within 2 weeks.
Nimble Is How I Jump Over The Candle Stick
- Very Positive! My partner is excited about Nimble does for us.
- Productivity is increased
- $25 for the Business Plan is extremely fair for all of the benefits of Nimble.
- Once you find relevant prospects, Nimble helps you engage them in meaningful conversations, and transform them into long-term customers.
- - Instantly respond to business-relevant conversations or set tasks to follow up later
- - Add relevant prospects to Nimble with one click or share them with your team
- - Using the Nimble Prospector within the Nimble Contact Widget within Mozilla Firefox, Google Chrome, and Apple Safari browsers or add-ins for Microsoft Outlook, Google Contacts, other contact tools I can continually gain the most current email addresses, mailing addresses, social media accounts, and website information with one click in the widget
- Nimble puts all of my contacts, tasks, events, emails and the most popular social streams (LinkedIn, Facebook and Twitter) in one single place.
- - Manage all of my business contacts on an easy-to-navigate screen
- - Receive all of my emails, tweets and status updates in one inbox
- - Connect my contacts to new events and tasks with a single click
- - Be reminded every day on the Nimble Home Dashboard of important engagement opportunities and continual reminders of contacts that need follow-up each week, month, quarter or year