Overview
What is Paycor?
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
My Experience with Paycor
Good with room for improvement
New Paycor user
Superb Customer Service
Left a lot to be desired
Great HR System!
Paycor - Solid HRIS Platform.
Paycor Review.
Paycor stealing money, unprofessionalism.
Paycor rocks in Cleveland!
Not a great option for performance - look elsewhere
Paycor works as it should!
Keep up the CQI cycle and customer focus service line!
Easy to use and value for price
How Paycor Differs From Its Competitors
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Awards
Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards
Popular Features
- Direct deposit files (290)8.686%
- Pay calculation (293)8.585%
- Update personal information (271)8.484%
- View and generate pay and benefit information (266)8.181%
Reviewer Pros & Cons
Video Reviews
3 videos
Pricing
What is Paycor?
Paycor provides core HR functions scaled towards small and mid-sized businesses. Paycor offers an integrated benefits platform for interfacing directly with insurance carriers and an adaptable time management platform.
Entry-level set up fee?
- Setup fee optional
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is Namely?
Namely offers a cloud-based HR platform for integrated core and specialized HR services, including time and employee performance management and onboarding processes.
What is Oracle PeopleSoft HCM?
Oracle's PeopleSoft HCM is a complete, customizable suite including Global Core Human Capital Management, Workforce Management, Workforce Service Delivery, and Talent Management. PeopleSoft can be integrated to run on the Oracle Cloud.
Product Demos
Paycor Alternatives & Competitors | Ultimate Paycor Review 2023 [7/10]
SelectHub Analyst Review | Ultimate Paycor Review 2023 [9/10]
Who Is Paycor Suited For? | Ultimate Paycor Review 2023 [2/10]
Paycor Resources | Ultimate Paycor Review 2023 [10/10]
Unsupported Features | Ultimate Paycor Review 2023 [5/10]
User Reviews | Ultimate Paycor Review 2023 [8/10]
Features
Human Resource Management
Organizing, tracking and providing instant access to critical employee data, job profiles, transfers, promotions, and benefits information.
- 8.4Employee demographic data(245) Ratings
Administrators have the ability to enter detailed demographic data for each employee.
- 8.1Employment history(261) Ratings
Employment history is the ability to track previous positions held.
- 8.1Job profiles and administration(246) Ratings
Job profiles and descriptions can be created and edited.
- 7.4Workflow for transfers, promotions, pay raises, etc.(244) Ratings
Employee move workflow provides the ability to move employees to different positions and apply pay raises.
- 7.9Organizational charting(194) Ratings
Organizational charting is the ability to create hierarchical charts.
- 7.8Organization and location management(204) Ratings
Organization and location management allows employees to be managed across multiple geographical locations.
- 7.8Compliance data (COBRA, OSHA, etc.)(181) Ratings
Compliance capabilities ensure full compliance with federal workplace regulations by capturing required data in central database.
Payroll Management
Provides for pay calculation and benefit plan administration, in addition to managing direct deposit, salary revisions and payroll tracking.
- 8.5Pay calculation(293) Ratings
Pay calculation provides for computation of employee pay with state and federal deductions.
- 8.2Support for external payroll vendors(5) Ratings
Support for external payroll vendors is the ability to integrate with 3rd-party payroll services.
- 8.3Off-cycle/On-Demand payment(108) Ratings
Provide employees access to wages accrued during the pay period before the end of the pay cycle.
- 7.5Benefit plan administration(211) Ratings
Benefit plan administration is administration of health insurance plans and 401k plans, and other benefits.
- 8.6Direct deposit files(290) Ratings
Direct deposit is the ability to electronically transfer pay to an employee’s personal bank account.
- 8Salary revision and increment management(246) Ratings
Salary revision is the ability to modify individual employee pay.
- 8.1Reimbursement management(57) Ratings
Reimbursement management provides cash reimbursement for employee expenses related to business travel or other.
Leave and Attendance Management
Streamlines communication between HR and employees and facilitates efficient management of employee leave including requisitions, approvals, balance calculation, and annual carry-forward.
- 8Approval workflow(208) Ratings
Approval workflow is the process for approving employee paid time-off requests.
- 7.7Balance details(224) Ratings
Balance details is automatic updating of paid time-off balance to reflect time taken.
- 7.7Annual carry-forward and encashment(186) Ratings
Annual carry-forward and encashment enables unused paid time-off days to be carried forward to new year, or paid in cash.
Employee Self Service
Employee portal allowing employees to view and update their personal information.
- 8.1View and generate pay and benefit information(266) Ratings
Employees can view pay and benefit data and print pay stubs.
- 8.4Update personal information(271) Ratings
Employees can update personal profile with change of address, dependents, or other personal data.
- 8.1View company policy documentation(199) Ratings
Employees can review company handbook, and corporate policy documents.
- 8.2Employee recognition(52) Ratings
thank a team member
- 8.1View job history(228) Ratings
Employees can view all positions held at the company.
Asset Management
Maintaining a record of assets such as laptops, pagers, cell phones, etc. issued to employees. Record typically includes asset type, number, serial number and date of issuance.
- 8.3Tracking of all physical assets(90) Ratings
Tracking of track laptops, pagers, phones, and other company equipment.
HR Reporting
Pre-built and custom reports, and integration with external data.
- 6.9Report builder(249) Ratings
Report builder allows custom reports to be created using a GUI.
- 7.1Pre-built reports(249) Ratings
Pre-built reports is the provision of a variety of canned reports on employee retention, and other key metrics.
- 6.5Ability to combine HR data with external data(164) Ratings
Ability to bring data from external systems like CRM and combine with HR data.
Onboarding
Employee onboarding is the process of orienting new hires to the social and performance aspects of their jobs so that they are able to function in their new roles as quickly as possible.
- 8.2New hire portal(237) Ratings
New hire portal eliminates printing and mailing with a personalized portal of all required reading, corporate information, and all forms and other paperwork, online.
- 7.7Manager tracking tools(181) Ratings
Tracking tools allow hiring managers to check status on individual hires for all onboarding activities.
Performance and Goals
Goal alignment is the practice of ensuring that all employees have clearly defined goals in support of the overall corporate strategy.
- 7.9Corporate goal setting(41) Ratings
Corporate goal setting is the ability to define corporate goals, and/or vision statements in the system.
- 7.7Individual goal setting(103) Ratings
Individual goal setting is the ability to define individual goals that align to organizational and subordinate goals.
- 8Line-of sight-visibility(82) Ratings
Line-of-sight visibility is the provision of line-of sight visibility for each goal to see how goals support overall corporate objectives.
- 7.9Performance tracking(102) Ratings
Performance tracking allows managers to track individual progress against goals as a component of overall performance.
Performance Management
Performance management is the process of ensuring employees meet pre-determined objectives and goals through regular check-ins and appraisals.
- 7.4Performance plans(132) Ratings
Supervisors have ability to build individual performance plans including, goals, competencies, etc..
- 7.2Performance improvement plans(118) Ratings
Supervisors can track disciplinary actions such as performance improvement plans.
- 7.1Review status tracking(123) Ratings
Supervisors can monitor and track review status completion with dashboard showing milestones and status.
- 7.6Review reminders(122) Ratings
System can generate reminders to ensure review completion timeliness.
- 7.3Multiple review frequency(103) Ratings
System supports multiple review types including annual, quarterly mid-year and anniversary reviews.
Succession Planning
Succession planning is the identification and development of internal employees with the potential to fill key business leadership positions in the company.
- 8.3Candidate ranking(27) Ratings
Candidate readiness for key business positions can be ranked and assessed.
- 8.1Candidate search(31) Ratings
Candidate search provides search capabilities for potential candidates based on attribute or other profile data.
Recruiting / ATS
Recruiting or Applicant Tracking Software is software used to manage the recruitment process electronically by handling job postings, applicant status, resume management, etc.
- 8.2Job Requisition Management(109) Ratings
Job Requisition Management – Job requisition management is the ability to create jobs quickly and easily
- 8.3Company Website Posting(116) Ratings
Software allows postings to be displayed on the company website
- 8.3Publish to Social Media(99) Ratings
Software provides ability to publish postings to social media sites
- 8.3Job Search Site Posting(106) Ratings
Software provides ability to publish postings to top job search sites
- 8.3Duplicate Candidate Prevention(94) Ratings
Duplicate candidate prevention prevents candidates already in the system from being added
- 8.3Applicant Tracking(116) Ratings
Applicant tracking allows recruiters to assign applicants to various stages so others can see status at a glance
- 8.1Notifications and Alerts(123) Ratings
Notifications and reminders inform you of tasks to be completed
Product Details
- About
- Integrations
- Competitors
- Tech Details
- Downloadables
- FAQs
What is Paycor?
Paycor's Human Capital Management (HCM) platform aims to modernize every aspect of people management, from recruitment, onboarding and development, to payment and retention. Operating for 30 years, Paycor HR technology helps users to save time, analytics that provide actionable insights and dedicated support from HR experts. The vendor boasts more than 29,000 medium & small businesses using Paycor to help them solve problems and achieve their goals.
Paycor states they build HR software for leaders
who want to:
Focus on Strategic Goals
A core HR solution for all employee data, so users never have to switch platforms, log-in to multiple systems, re-key information or open multiple spreadsheets.
Understand Their Business at a Deeper Level
Paycor Analytics brings enterprise-level insights to medium and small business.
See Around Corners
Paycor delivers expert advice at every stage of the process, from the consultative sales approach that seeks to understand the user's business before recommending solutions to ongoing guidance from a dedicated customer success team.
Paycor Features
Human Resource Management Features
- Supported: Employee demographic data
- Supported: Employment history
- Supported: Job profiles and administration
- Supported: Workflow for transfers, promotions, pay raises, etc.
- Supported: Benefits information
- Supported: Organizational charting
- Supported: Organization and location management
- Supported: Compliance data (COBRA, OSHA, etc.)
Payroll Management Features
- Supported: Pay calculation
- Supported: Off-cycle/On-Demand payment
- Supported: Payroll history for each employee
- Supported: Benefit plan administration
- Supported: Direct deposit files
- Supported: Payroll tracking and auditing
- Supported: Salary revision and increment management
- Supported: Reimbursement management
Leave and Attendance Management Features
- Supported: Approval workflow
- Supported: Email notifications
- Supported: Balance details
- Supported: Travel absence management
- Supported: Annual carry-forward and encashment
Employee Self Service Features
- Supported: Employee login
- Supported: View and generate pay and benefit information
- Supported: Update personal information
- Supported: Request time off
- Supported: View job history
- Supported: View company policy documentation
- Supported: View company news and information
- Supported: Employee recognition
Asset Management Features
- Supported: Tracking of all physical assets
- Supported: Asset issue and transfer management
- Supported: Asset return
HR Reporting Features
- Supported: Report builder
- Supported: Pre-built reports
- Supported: Ability to combine HR data with external data
Integration with other HR capabilities Features
- Supported: Additional HR capabilities (talent management, LMS, etc.) supplied by same vendor
Performance Management Features
- Supported: Performance plans
- Supported: Performance improvement plans
- Supported: Review status tracking
- Supported: Review reminders
- Supported: Multiple review frequency
Succession Planning Features
- Supported: Candidate ranking
- Supported: Candidate search
Onboarding Features
- Supported: New hire portal
- Supported: Manager tracking tools
Performance and Goals Features
- Supported: Corporate goal setting
- Supported: Individual goal setting
- Supported: Line-of sight-visibility
- Supported: Performance tracking
Recruiting / ATS Features
- Supported: Job Requisition Management
- Supported: Company Website Posting
- Supported: Publish to Social Media
- Supported: Job Search Site Posting
- Supported: Duplicate Candidate Prevention
- Supported: Applicant Tracking
- Supported: Notifications and Alerts
Paycor Screenshots
Paycor Video
Paycor Integrations
Paycor Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | Apple iOS, Android |
Supported Countries | United States |
Supported Languages | English |
Paycor Downloadables
Frequently Asked Questions
Comparisons
Compare with
Reviews and Ratings
(577)Attribute Ratings
- 9.8Likelihood to Renew17 ratings
- 10Availability3 ratings
- 10Performance3 ratings
- 7.8Usability291 ratings
- 5.4Support Rating56 ratings
- 9.4Online Training3 ratings
- 10In-Person Training1 rating
- 9.1Implementation Rating16 ratings
- 10Configurability3 ratings
- 9.9Product Scalability3 ratings
- 5Ease of integration1 rating
- 10Vendor pre-sale2 ratings
- 10Vendor post-sale2 ratings
Reviews
(1-25 of 323)Paycor works but customer service does not
- Payroll is mostly a smooth process
- They are helpfull if you get the right person on the phone
- Customer Service is problematic almost always from my experience
- Employee knowledge of thier own system is lacking
- Open tickets often remain open with not progress unless you keep bugging them
My Experience with Paycor
- Process payroll timely
- Return calls
- Look into issues for BA
- Knowledgeable of all pay-related issues
- Get things correct the first time instead of rework
Good with room for improvement
- Create / purchase new features and functionality
- Try to improve
- Customer service and their knowledge
- Vetting their new products and features just a bit more before they set them loose on their users and have us find all the bugs, sometimes sticking us with having to manage things like 1200 people's time off accruals by hand for months.
- They make reporting feel hard. They brought out a new reporting system, and it seems to arbitrarily decide which of our staff it will include or excludes each time I run a report.
- When new add-ons are added, they don't always fully integrate with the base product, resulting in manual adjustments.
New Paycor user
- Processing payroll
- Tracking hiring process
- Providing training to new users
- Reporting
- Flow of information between benefits and perform
- Open enrollment
Superb Customer Service
- Outstanding Customer Service
- Timely Garnishment/Payroll Tax Payments
- HR and Payroll Webinars
- We have been using Paycor for 3 years now, and I've not had any issues with their services.
Left a lot to be desired
- User interface
- Marketing communication
- Training opportunities/Webinars
- Client communicaton
- Customer service
- Admin onboarding
- Ease of use (admin portal)
Great HR System!
- Quick Response
- Great training items
- Well organized webportal and app
- Benefits implementation
- Response on tax cases
Paycor - Solid HRIS Platform.
- Seamless Onboarding Wizard.
- Easy Payroll System.
- Tasks/Documents
- I would like for there to be more than one Onboarding wizard. We hire contractors and employees, and the onboarding steps are somewhat nuanced.
Paycor Review.
- Taxation
- Record Keeping.
- Updating employee banking information efficiently.
- Every employee should be able to, on their own login, update their banking information.
- Let the client decide if / when they want to update their login password.
- Separate pay stubs for separate bank accounts if using more than 1 bank.
Paycor stealing money, unprofessionalism.
I talked to 5 different people including a supervisor to get everything fixed but, in my experience, he told me I was wrong and didn't believe me. product is great but the customer service is what lost me. I have multiple stores that they're losing because of this. I wished for better customer service. In my opinion, they blamed me rather than listening to why I was being charged all of those extra fees. been there since 2018 and not sure what what has happened to Paycor in the past year. I would highly recommend another payroll company speaking from a long term client of theirs that, in my opinion, they just basically stole money from and then blamed me. I think that is very unprofessional. great before but not sure what happened.
- user friendly
- customer service
- not charging extra fees where they shouldn't have occurred
- if extra fees are going to be there, please let the client know
Paycor rocks in Cleveland!
- Available Reporting
- Ease of Use
- Reasonable price
- Ease of reporting
- Trying to find features within the program
Not a great option for performance - look elsewhere
- Reminders
- Side-by side comparison on reviews
- More flexible goals
But the experience is awful. You can't see your answers next to one another, so you have to constantly flip back and forth to have the conversation. Because the goals are so inflexible, you end up keeping them outside of the system, so you can't really see if folks are performing to goals or not in the same system you're reviewing them, even though it tries to show them together - so someone can be performing well, but it looks like they aren't because you are forced to track goals outside of the platform but they include them inside.
Paycor works as it should!
- Time Off
- Performance Reviews
- Feedback
- Objectives
- Learning management system
Keep up the CQI cycle and customer focus service line!
- I love the interface for time keeping
- we have access to customer reps
- the resource dashboard and webinars are a great value add to leaders
- the mobile app is great for employees across the state in our 80% remote workforce
- customized reports specifically in the people and talent management domain. We have worked with a rep and still haven't' found a solution to run reports and collect data on frequency and occurrences of 1 on 1's
- 1:1 global template features are very limited and can be difficult for middle management
Easy to use and value for price
- Timekeeping
- Recruiting
- I do not have any recommendations now.
Paycor Has It All!
- Performance Management
- User Friendly System
- Dedicated Customer Service Representatives
- Recruiting Platform cannot be currently used to actually recruit people. Its only an ATS.
Paycor Higher Ed Review
- Connectivity between modules
- Innovation
- Response to customer needs
- Training
- Customization to industry
- Moves fast with new products
- Responsiveness to customer feedback can be slow
A great product for the right organization
- ACA Filing
- On-boarding module
- Detailed time keeping/project time sheet
- The Performance Review form - I would love to see this be less cumbersome and have more functionality - like other online forms
- Limited ability to pro-rate employee pay based on FTE. I would love to be able to type in their annual salary and adjust to their FTE to determine their current annual rate.
- The Compensation module is great for one time annual compensation changes. However, I would love to see how it could be implemented for one-off mid year changes without creating an entire program.
After launch, it's great!
- Training
- Relevant webinars
- Transparency
- Compensation Management
- Ease of use
- Implementation
- Communication bt sales and launch team
- Being able to understand how certain pieces drive others and provide a map for each item that needs to be configured.
Transition to Paycor from KGS
- applicant tracking is great - we were doing this manually previously - being able to communicate with applicants by text or email is really convenient
- coming from the platform we had Paycor is easy to use and administer
- great reports with more information than we had before
- we have a specific shift diff that Paycor isn't able to do at this time so I have to do it myself manually
- manual changes (like the shift diff mentioned previously) don't always translate to payroll correctly so I have to closely review
- having mentioned the two things already I have talked to people at Paycor and they said there are things on the horizon to fix these so they listen to the needs of their user and do what they can to correct things - which is awesome
If a company has really complex differentials it might not be ready for them, yet. We have one that I have to do manually but I'm hopeful they will be able to add it in soon!
Paycor- Has all the components needed to be elite, but customer service holds them back from greatness
- Platform is easy to use and navigate, as well as customize
- Training opportunities are abundant, both online and Webinar based.
- The different features work and integrate well with one another
- Customer Service is atrocious. We've had 6 Customer Success Managers in less than 3 years-hard to develop any type of rhythm in addressing and solving problems. They also utilize a ticketing system to report issues, but there is little to no communication of when tickets are actually resolved and what the resolution was-requires a ton of prodding from the client to get answers to emails.
- Integration with third party platforms (benefits for example) is also lacking. Issues are prevalent and take excessive time to resolve.
Paycor Delivers
- Tracks employees time off.
- Reports are customizeable
- Payroll is seemless every week
- The customer service knowlege
- The company PTO calendar
Great To Stay Updated, Modern Features and Time-Efficient
- It keeps things up to date.
- It keeps things modern such as an app for employees to check their pay stubs.
- Slow customer service at times but they're improving.
Paycor is Excellent!
- The system is easy to use
- Customer service is horrible.
I have reached the promised land with Paycor
- Ease of use
- Constantly trying to update the product
- HR support module is very nice.
- Trying to find how-to’s within its resource area is not intuitive at all. If you type “how to set up….. anything”, I never get the right answer the first time I go looking for the answer. 9.9% of the time I end up calling the help desk. There should be a simple “how-to’s” section that I can drill into, to find my answer.
- Report building is still cumbersome. Running a simple report like list all my full time, part time employees by their title and then by salary, so I can verify that all my people are in the correct pay band, is still not easy to run. If it is available, then, I haven’t learned how to get that out of the system. Sometimes the simplest ask is the hardest to find the answer to.
- I wish how they charged us was different. Just seems like we are being “nickeled and dimed” for every little thing. There are some functionalities that I would like but because 3/4 of the staff have to do things one way, it’s not cost effective for the other 1/4 to be able to use a section, like performance management, when we are going to be charged by the total number of active employees - rather than total number of active employees in this department…. Therefore we are not using some of your products that would be very helpful and needed by 1/4th of our organization.
The system is easy to use and understand. I would appreciate more “how to” type documents to drill into rather than having to call the help desk. However, I have nothing but good things to say about the help desk - they are very knowledgeable and if they don’t know the answer, they escalate it to someone who can.