NinjaOne RMM, a higher level RMM
We use NinjaOne as our primary patch compliance software. With NinjaOne, we are able to set different policies based on the Device or VM. …
Overview
What is NinjaOne?
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.
Recent Reviews
How NinjaOne Differs From Its Competitors
Awards
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Popular Features
- Remote monitoring (30)9.494%
- Policy-based automation (32)9.292%
- Patch Management (31)9.292%
- Network device monitoring (30)7.878%
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What is NinjaOne?
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.
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- No setup fee
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- Free/Freemium Version
- Premium Consulting/Integration Services
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What is NinjaOne?
The NinjaOne (formerly NinjaRMM) platform reduces the time it takes for MSPs and IT professionals to perform the day-to-day work of managing and securing organization endpoints. Whether Windows, Mac, Linux-based, physical or virtual devices, this unified IT management solution provides a consolidated view into the health and status of all endpoints.
NinjaOne’s interface and unlimited onboarding support, enable customers to onboard in days, not weeks or months. Technicians are trained and productive in hours, able to proactively monitor, patch, secure, and remotely support end users faster.
NinjaOne includes extensive automation. Out-of-box platform policies coupled with a library of hundreds of provided scripts means virtually any action or alert response can be automated, saving hours of time every week and freeing technicians to tackle more strategic issues.
With NinjaOne, IT organizations can:
- Get insights at-a-glance: View the status of all endpoints and assess what needs immediate attention with a single view of all alerts, patch statuses, and quarantined threats.
- Provide fundamental security: NinjaOne empowers IT teams to secure endpoints with the fundamentals of cyber hygiene: Timely patching, endpoint hardening, anti-virus on every endpoint, consistent backups, and clear visibility into the health of every machine at all times.
- Improve end-user support: Keep end-users satisfied and ticket volumes to a minimum by detecting and remediating issues long before users experience problems.
- Increase technician-to-endpoint ratios: Automation capabilities enable staff to manage more endpoints per technician without compromising level of service.
- Complete tasks faster: NinjaOne is a cloud-native platform architected to be highly responsive. Tasks and scripts can be executed in seconds on any endpoint no matter where it’s located.
NinjaOne promises users:
Fast support: NinjaOne boasts a 98% CSAT score and less than one hour typical ticket response time.
Integrations with key tools: NinjaOne offers integrations with PSAs, EDR and security tools, notification platforms, remote access tools, and other commonly used solutions.
Onboarding: Month-to-month pricing and unlimited onboarding, training and support available at no additional cost makes it easier to move from an existing IT management solution.
Constant innovation: NinjaOne is built by its own engineers, not bolted on through acquisitions. Customers are invited to submit feature requests and those are weighed heavily when developing the platform roadmap – always available to view in the company website.
Community: The NinjaOne Dojo houses active forums, a customer script share with over 600 automation scripts, and hundreds of videos, articles, and webinars that provide support at all levels.
NinjaOne Features
Monitoring Tasks Features
- Supported: Remote monitoring
- Supported: Network device monitoring
- Supported: Activity Monitoring
Management Tasks Features
- Supported: Patch Management
- Supported: Policy-based automation
NinjaOne Screenshots
NinjaOne Videos
Simplifying IT operations with NinjaOne
NinjaRMM Remote Monitoring and Management / Endpoint Management Product Demo
NinjaOne Integrations
- TeamViewer
- Splashtop Remote Support edition
- Webroot Antivirus + Internet Security Complete (SecureAnywhere)
- Bitdefender GravityZone
- Accelo
- Datto Autotask PSA
- ConnectWise PSA
- CloudBlue PSA
- Promys Enterprise PSA
- SherpaDesk
- IT Glue
- Computicate PSA
- RepairShopr
- N-able Passportal
- Lifecycle Manager by ScalePad
- Slack
- Webroot Endpoint Protection
- HaloPSA
- BrightGauge
- ThreatDown, powered by Malwarebytes
- MSP360 Managed Backup
- ConnectWise ScreenConnect
- PagerDuty
- Arcserve OneXafe
- Arcserve SaaS Backup
- IT Portal
- IT Boost
- OpenDNS
- Narmada
- Hyper V
NinjaOne Competitors
- N-able N-sight RMM
- Datto SIRIS
- Kaseya VSA
- Veeam Data Platform
- Atera
- ConnectWise Automate
- Microsoft Intune
- Syncro
- ManageEngine Endpoint Central
- Pulseway
- Backblaze Business Backup
- CrashPlan
- Action1
- Barracuda RMM
- PDQ Deploy & Inventory
- Dragon RMM (ITarian / Comodo ONE)
- XEOX
- JumpCloud
- Ivanti Endpoint Security
- ConnectWise RMM
- Backupify
- Barracuda Backup
- MSP360 RMM
- ManageEngine Patch Manager Plus
- ManageEngine RMM Central
- Automox
- IT Glue
- Auvik
- PRTG Network Monitor
NinjaOne Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android |
| Supported Countries | North America, Europe, Oceania |
| Supported Languages | English, German, French, Spanish, Italian, Danish, Dutch, Norwegian, Polish, Swedish, Portuguese, Russian |
NinjaOne Downloadables
Frequently Asked Questions
NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.
Reviewers rate Remote monitoring highest, with a score of 9.4.
The most common users of NinjaOne are from Small Businesses (1-50 employees).
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Reviews and Ratings
(92)Attribute Ratings
Reviews
(1-16 of 16)Companies can't remove reviews or game the system. Here's why
April 01, 2024
NinjaOne RMM, a higher level RMM
By ensuring our important security and critical patches are done for all our devices be it end-user or server. NinjaOne makes it easy to set the policy and walk away knowing that the policy will enforce. If there are any issues, they are displayed on the dashboard for quick triage.
March 29, 2024
NinjaOne is the number one RMM
The ability of NinjaOne to enable automatic patch deployment ensures as many of our clients endpoints are up to date with the latest Windows security patches. Additionally, the ability to automatically schedule antivirus installation(and removal for installations of old vendor AV), ensures we can rollout out our recommended AV solution quickly and efficiently.
March 29, 2024
NinjaOne Review
NinjaOne API and PowerShell allows us to identify areas of opportunity where protection software is yet to be applied and then take targeted action to increase our security footprint to those that need more attention. the ability to script the uninstall of older versions of software and install the correct version or simply script the proper upgrade of the software has helped immensely.
March 20, 2024
Absolute Favorite Tool for Managing All My Equipment
Score 10 out of 10
Vetted Review
Verified User
We already use Cylance and Palo Alto for security. NinjaOne is used for managing devices only.
Score 9 out of 10
Vetted Review
Verified User
We have not implemented any tools from NinjaOne that impact the security of our IT estate at this time but will be looking into what options are available. Security is always at the forefront of what we are doing so any avenues that can be explored will be. I do like the MFA for admin actions that are built into the platform and this would hopefully prevent any malicious attack from occurring if credentials are harvested.
NinjaOne allows us to easily run reports that show us patch levels, AV status, software versions, etc. This makes it very easy for technicians to stay on top of keeping our clients current and safe from threats.
March 20, 2024
NinjaOne is awesome
The OS patching and the third part patching keep our devices secure by keeping them all up to date. That is probably the most important part of our IT security. This removes any human error with missed patch schedules. When everything remains up to date, our security posture is much better.
March 19, 2024
NinjaOne - helps make remote management affordable!
Allows our IT team to manage users, monitor users and update users all via secure connections.
February 15, 2024
Growing and Adapting with NinjaOne
Software install and removal has been a big one for us, as well as automating restarts, etc. Not having to do it manually has saved us hours of work each day.
September 25, 2023
Entry level IT user finds NinjaOne to be his best friend?
We install NinjaOne on all of our customer's computers and with them all linked under one umbrella we can easily tell what goes wrong where. Not to mention NinjaOne installs state of the art anti-virus software be it Webroot, Bitdefender, all done in the backend without the customer being the wiser!
September 25, 2023
All in one IT solution for endpoint management.
We use NinjaOne to ensure all devices are up to date with security patches. We also run weekly security reports that show the state of our EDR and AntiMalware systems on each endpoint. We also receive reports from NinjaOne regarding the Bitlocker status of each endpoint as well as having NinjaOne store Bitlocker keys.
We use it for patch updates, monitoring and notifcation of any particular activities that we deep unsafe and it does also help us to manage our sparsely populated work force using our very small information technology department. Without NinjaOne, we would certainly have to hire another full time employee or employee a much more expensive remote management partner.
September 25, 2023
Best RMM on the market with a great Roadmap
It deploys all of our security software as well as alerting us once an endpoint isn't compliant according to the policy we set.
September 21, 2023
NinjaOne - how to manage remote user chaos.
It seems that NinjaOne is taking security very seriously. I think we have only had a minor issue in the time we've owned it. Seems like that was a minor issue and quickly patched with an agent update. I am seriously considering going back to letting NinjaOne manage my Bitdefender endpoint security.
September 20, 2023
NinjaOne Is Beautifully Simple
We've been able to use NinjaOne to mitigate vulnerabilities by pushing changes via scripts.
NinjaOne does a great job of managing onsite and cloud-hosted backups.
NinjaOne does a great job of installing and managing our anti-virus.
NinjaOne does a great job of managing onsite and cloud-hosted backups.
NinjaOne does a great job of installing and managing our anti-virus.
September 20, 2023
A Must-Have for MSPs and IT Teams
NinjaOne handles our patch management by automatically pushing out Windows updates to our devices. We can even filter for devices that don't have the latest patches. Ninja also notifies us when certain security events occur, and we can add custom rules to be notified when certain devices have events. So helpful!