NinjaOne

NinjaOne
Formerly NinjaRMM

About TrustRadius Scoring
Score 9.4 out of 100
NinjaOne

Overview

Recent Reviews

The best RMM for the money

10 out of 10
January 25, 2021
NinjaRMM is our Remote Monitoring and Management software that is installed on all of the assets that we cover as a Managed Service …
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NinjaRMM Review

10 out of 10
August 06, 2019
NinjaRMM is used across our organization. We use it to monitor and maintain our client's computers as well as our own.
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I like being a ninja

8 out of 10
June 21, 2019
Ninja allows our IT team to remotely manage all our workstations across the company. We have several remote workers spread out of the …
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Reviewer Pros & Cons

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Video Reviews

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Pricing

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Pay-as-you-go

$3.00

Cloud
per device per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.ninjaone.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting / Integration Services

Features Scorecard

No scorecards have been submitted for this product yet..

Product Details

What is NinjaOne?

NinjaOne (formerly NinjaRMM) simplifies and automates the day-to-day work of managed service providers and IT professionals. NinjaOne is a unified IT operations solution that provides a single-pane-of-glass view into all endpoints and the tools needed to improve delivery.

The NinjaOne platform gives IT teams proactive monitoring, remote management, remote control, patch management, software management, IT asset management, backup, IT documentation, and IT service desk capabilities all in one.

NinjaOne enables users to:

  • Get insights at-a-glance: See the status of all endpoints and know what needs immediate attention across the customer base with a single-pane-of-glass view.
  • Improve end-user support: Keep end-users happy and ticket volumes low by identifying and remediating issues before end users report them.
  • Do more with less: Easy-to-use remediation tools and powerful automation allows staff to spend less time on day-to-day remediation while achieving better results.
  • Complete tasks faster: Unlike legacy, on-premises solutions, Ninja is cloud native. Everything in Ninja can be done in fewer clicks with a quick, responsive UI, to complete tasks faster.
  • Focus on growth: Less time managing unhappy end-users and at the keyboard means spending more time on strategic initiatives that help the business grow.

Working with NinjaOne

  • Local support offered 24/5 to all partners
  • Unlimited training via a web-based community and technical account team
  • Pay-per-device with no contract and simple, transparent pricing

NinjaOne Features

  • Supported: Remote Control
  • Supported: Remote Interactive Command Line

NinjaOne Screenshots

NinjaRMM DashboardNinjaRMM Mobile AppNinjaRMM AutomationNinjaRMM Device DetailsNinjaRMM Network Monitoring - NetFlowNinjaRMM Virtual Machine Monitoring

NinjaOne Videos

NinjaRMM is Now NinjaOne
Simplifying IT operations with NinjaOne
NinjaRMM Remote Monitoring and Management / Endpoint Management Product Demo

NinjaOne Integrations

NinjaOne Competitors

NinjaOne Technical Details

Deployment TypesSaaS
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android
Supported CountriesNorth America, Europe, Oceania
Supported LanguagesEnglish, Spanish, German, Frensh

Comparisons

View all alternatives

Frequently Asked Questions

What is NinjaOne?

NinjaOne (formerly NinjaRMM) is a security-oriented remote monitoring and management platform. It allows for manual customization as well as scripting and automation.

What is NinjaOne's best feature?

Reviewers rate Support Rating highest, with a score of 9.7.

Who uses NinjaOne?

The most common users of NinjaOne are from Small Businesses (1-50 employees) and the Information Technology & Services industry.

Reviews and Ratings

 (33)

Ratings

Reviews

(1-11 of 11)
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Score 10 out of 10
Vetted Review
Verified User
Review Source
We utilize NinjaRMM for both our internal systems and for all of our customers. We are a Managed Service Provider and have a large and varying customer base. NinjaRMM helps us easily and quickly manage all of our customers. We are able to quickly remotely connect to do troubleshooting, remediate antivirus threats, patch operating systems, and create policies to help us more efficiently run our business.
Score 10 out of 10
Vetted Review
Verified User
Review Source
NinjaRMM is the best RMM platform I have used and I have used multiple. NinjaRMM helps MSPs (Managed Service Providers) to easily and efficiently manage their clients systems within a single pane of glass. Everything from automating tasks, to managing patching, and antivirus remediation is all easily accessible and built-in. No hidden costs or fees or long drawn out contracts.
Score 10 out of 10
Vetted Review
Verified User
Review Source
NinjaRMM is our Remote Monitoring and Management software that is installed on all of the assets that we cover as a Managed Service Provider. It allows us to remote in, install programs, run scripts, etc. We use it all day, every day. This is our 3rd RMM and I don't see us ever moving away from it.
Score 10 out of 10
Vetted Review
Verified User
Review Source
We use NinjaRMM as a solution for our antivirus, patch management and remote support / assistance. We us it throughout the entire company and it is wonderful. We also use it as a means to have a few users remote into another PC for specific software access. Replacement for VPN. Very successful.
Paul Li | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Review Source
We just starting using NinjaRMM for our entire company. We've deployed it in our Los Angeles & Manila offices. We will be deploying it in our Amsterdam office as well. Our current computer consultant recommended NinjaRMM as a way of tracking operating system updates. As a fringe benefit it comes with Vipre antivirus software & TeamViewer.
Jon Quincy | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Review Source
We use NinjaRMM in our IT department to support all of the users in the company. We use it to keep computers up to date and to protect them from viruses and malware. We have moved all users in our organization that have computers to NinjaRMM so that we can monitor and assist everyone with any problems they have.
Steve Ricketts | TrustRadius Reviewer
Score 5 out of 10
Vetted Review
Verified User
Review Source
NinjaRMM is used within our technical services department. It is our RMM (Remote Monitoring and Management) tool for all our managed service provider customers. It takes care of alerting on down devices and also gives us the ability to patch all our monitored systems. We also use it to provide scripting functionality and in some cases application pushing.
Score 7 out of 10
Vetted Review
Verified User
Review Source
NinjaRMM is currently being used by our organization for full workstation reporting. In addition to the full suite of reporting tools, we also have a specialized use case for NinjaRMM. It allows us to report on software installations. Specifically, we have a trigger setup that sends IT admins an email whenever any software is installed on a workstation. This helps our Information Security team track unsupervised installations very easily.
Score 8 out of 10
Vetted Review
Verified User
Review Source
Ninja allows our IT team to remotely manage all our workstations across the company. We have several remote workers spread out of the United States and Ninja RMM helps us to manage those devices remotely. Using the Remote Management software allows us to quickly resolve problems and get back to working on important company projects.
Steve Radabaugh | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source
NinjaRMM is used to remotely manage all of the endpoint computers for over a dozen companies by me. It lets me have a great view of exactly what's happening with all of the computers that I am responsible for very quickly and easily. It also lets me fix many issues without leaving my location.