TrustRadius: an HG Insights company

Norada Solve360

Score9.2 out of 10

6 Reviews and Ratings

What is Norada Solve360?

Top Performing Features

  • Interaction tracking

    Users can log and track all customer interactions through any channel, including social, email, phone and in-person.

    Category average: 8.3

  • Call center management

    This includes features such as call routing, recording and monitoring; call list management; autodialing; and scripting.

    Category average: 7.7

  • Pipeline visualization

    Users can visualize the entire sales pipeline to identify trends, determine the effectiveness of the sales funnel, and optimize.

    Category average: 8.3

Areas for Improvement

  • Opportunity management

    Users can track deals and create quotes.

    Category average: 8.5

  • Quote & order management

    Users can create, process and fulfill price quotations and sales transactions.

    Category average: 8

  • Email marketing

    This involves the ability to send mass email to groups of people based on particular qualifications.

    Category average: 8.2

Good help for sales based business

Pros

  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.

Cons

  • More advanced filters for tasks.
  • More advanced project organization elements.

Return on Investment

  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.