Norada Solve360 Reviews

2 Ratings
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Score 8.0 out of 100

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Mārtiņš Pakulis | TrustRadius Reviewer
February 03, 2015

Good help for sales based business

Score 7 out of 10
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We're using as CRM in our organization. As we're a small business, everyone is using it - although different parts of it. It helps to keep track of communication with our potential clients. Everyone can easily access historical communication information which saves us from embarrassing moments. It helps us to keep track of projects we've started, their progress and organize our work. The project supervisor is able to keep track what everyone's doing and see the issues at hand.
  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
  • More advanced filters for tasks.
  • More advanced project organization elements.
If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Read Mārtiņš Pakulis's full review

Feature Scorecard Summary

Customer data management / contact management (1)
9
Workflow management (1)
7
Territory management (1)
8
Opportunity management (1)
6
Integration with email client (e.g., Outlook or Gmail) (1)
8
Contract management (1)
9
Quote & order management (1)
5
Interaction tracking (1)
10
Channel / partner relationship management (1)
8
Case management (1)
7
Call center management (1)
10
Help desk management (1)
9
Lead management (1)
7
Email marketing (1)
5
Task management (1)
8
Billing and invoicing management (1)
7
Forecasting (1)
9
Pipeline visualization (1)
10
Customizable reports (1)
8
Custom fields (1)
10
Custom objects (1)
10
Scripting environment (1)
8
API for custom integration (1)
10
Single sign-on capability (1)
10
Role-based user permissions (1)
10
Social data (1)
8
Social engagement (1)
8

About Norada Solve360