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Norada Solve360

Norada Solve360

Overview

Recent Reviews
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Pricing

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Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $39 per month
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Product Details

What is Norada Solve360?

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Comparisons

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Reviews and Ratings

(5)

Attribute Ratings

Reviews

(1-1 of 1)
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Mārtiņš Pakulis | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User
We're using as CRM in our organization. As we're a small business, everyone is using it - although different parts of it. It helps to keep track of communication with our potential clients. Everyone can easily access historical communication information which saves us from embarrassing moments. It helps us to keep track of projects we've started, their progress and organize our work. The project supervisor is able to keep track what everyone's doing and see the issues at hand.
  • Contact database.
  • Integrated communications and communication history across projects.
  • Task lists and objectives.
  • More advanced filters for tasks.
  • More advanced project organization elements.
If you're working with a lot of clients and are working in one field Norada is perfect. I found it difficult to configure it to work precisely as I want to for a multi-field company that offers two very different products whose sales teams should never meet, yet know about each other.
Sales Force Automation (9)
77.77777777777777%
7.8
Customer data management / contact management
90%
9.0
Workflow management
70%
7.0
Territory management
80%
8.0
Opportunity management
60%
6.0
Integration with email client (e.g., Outlook or Gmail)
80%
8.0
Contract management
90%
9.0
Quote & order management
50%
5.0
Interaction tracking
100%
10.0
Channel / partner relationship management
80%
8.0
Customer Service & Support (3)
86.66666666666666%
8.7
Case management
70%
7.0
Call center management
100%
10.0
Help desk management
90%
9.0
Marketing Automation (2)
60%
6.0
Lead management
70%
7.0
Email marketing
50%
5.0
CRM Project Management (2)
75%
7.5
Task management
80%
8.0
Billing and invoicing management
70%
7.0
CRM Reporting & Analytics (3)
90%
9.0
Forecasting
90%
9.0
Pipeline visualization
100%
10.0
Customizable reports
80%
8.0
Customization (4)
95%
9.5
Custom fields
100%
10.0
Custom objects
100%
10.0
Scripting environment
80%
8.0
API for custom integration
100%
10.0
Security (2)
100%
10.0
Role-based user permissions
100%
10.0
Single sign-on capability
100%
10.0
Social CRM (2)
80%
8.0
Social data
80%
8.0
Social engagement
80%
8.0
Integrations with 3rd-party Software (2)
N/A
N/A
Marketing automation
N/A
N/A
Compensation management
N/A
N/A
Platform (1)
N/A
N/A
Mobile access
N/A
N/A
  • Easy to keep track of client needs.
  • Easy to work in a team with the same client base.
  • Easy to organize work.
I have received fast answers to any questions I have ever had. The support staff knows how to work with less tech-literate people and is patient enough to explain. Even if my issue was not solvable the support staff gave me another way to get the job done.
Yes
Yes. I had a browser-related issue that the support kindly explained and suggested solution.
My e-mail did not synchronize with Norada. I thought it was Norada's fault and contacted the support. The support people immediately indicated that I was not patient enough and it takes time for Norada to synchronize all my 15Gb of information.
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