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Notifii Track

Notifii Track

Overview

What is Notifii Track?

Notifii Track is a cloud-based, app-based package management software designed to save the user time by decreasing the time spent logging packages down to seconds. Users take a picture of each package that comes in and a notification is instantly…

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Recent Reviews

TrustRadius Insights

Notifii has received positive feedback from users who have found the software to be easy to roll out and quick to adopt by staff. One key …
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Pricing

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For Property Management

$79

Cloud
month

For Business

$79

Cloud
month

For Educational Institutions

$129

Cloud
month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.notifii.com/pricing

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Notifii Track?

Notifii Track is a cloud-based, app-based package management software designed to save the user time by decreasing the time spent logging packages down to seconds. Users take a picture of each package that comes in and a notification is instantly sent to the recipient. Users can customize messages, pick up times, and set up a kiosk to make package pick ups self-serve.

Notifii Track Features

  • Supported: Smart Snap OCR - Log packages in with a picture
  • Supported: Automated Text and Email Notifications
  • Supported: Custom Notification Templates
  • Supported: Reporting and Analytics

Notifii Track Screenshots

Screenshot of Automated Notifications and easy to access logScreenshot of Simple reportingScreenshot of Quick logs

Notifii Track Video

Eliminate your package anxiety with Notifii’s package tracking solution! Streamline your package receiving operations with Notifii’s package tracking software and app. Quickly and easily scan packages in, automatically notify residents via email and text message, and capture ...
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Notifii Track Competitors

Notifii Track Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS, Android, Mobile Web
Supported CountriesUnited States, Canada
Supported LanguagesEnglish

Notifii Track Customer Size Distribution

Consumers0%
Small Businesses (1-50 employees)25%
Mid-Size Companies (51-500 employees)50%
Enterprises (more than 500 employees)25%
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Comparisons

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Reviews and Ratings

(5)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Notifii has received positive feedback from users who have found the software to be easy to roll out and quick to adopt by staff. One key use case of Notifii is its ability to reduce traffic congestion in the mailroom by notifying individuals within an organization when packages are received. This feature has solved problems related to digitizing and portability for users who were previously relying on Excel spreadsheets. By providing detailed package tracking with information such as department name, physical location, and department box number, Notifii makes it easier for users to track trends and identify heavy packages being logged in. Furthermore, the software has resolved issues with lost packages and questions from residents, leading to improved customer satisfaction. Users have also praised the recent interface updates of Notifii and have found the customer support to be responsive in addressing any concerns or issues. Overall, users find Notifii user-friendly and appreciate the information they receive about their packages, making it a valuable tool for package management in various settings.

User-Friendly Interface: Many users have praised the software for its user-friendly interface, with multiple reviewers stating that it is easy to navigate and learn. The straightforward design and simple-to-use nature of the app make package tracking and management much easier.

Efficiency in Package Handling: Several users have highlighted the efficiency of the software in capturing and processing data, reducing time spent on handling packages. This feature has allowed users to focus on more meaningful tasks, such as driving resident engagement. Additionally, the ability to take pictures of packages has provided an accurate representation and reduced manual data entry.

Customizable Notifications: Users appreciate that the software allows them to send notifications to residents about their received mail, keeping them informed. The ability to customize these notifications according to specific requirements has been positively mentioned by multiple reviewers. Furthermore, users find it easy to train staff quickly on this feature.

Confusing User Interface: Several users have found the user interface of Notifii to be confusing and difficult to navigate, making tasks challenging. They expressed frustration with locating specific features and completing actions, which negatively impacted their overall experience.

Notification System and User Management Issues: One user mentioned experiencing frustration with the notification system, web interface, and user management on the IT side. This suggests that there may be some issues with the efficiency and effectiveness of these functionalities within Notifii.

Requirement for Package Service Type: Some users felt that the requirement to enter a package service type was unnecessary. They found it time-consuming and believed that it added an extra step in logging packages, causing inconvenience during busy periods.

Based on user reviews, the software has received several common recommendations:

Users suggest trying out the software, as they believe it will not disappoint. They find it quick and easy to use, requiring minimal training. Some users advise taking a day to get used to the interface, but find it smooth sailing afterwards. Additionally, they mention that there is very little commitment and a potential free trial.

Many users highly recommend using the software as a great tracking tool, especially for managing shipping, receiving, and logging, particularly for high package volumes. They find it helpful in managing apartment services and organizing package delivery. They also suggest considering the software if it is not already being used.

Users emphasize the importance of proper setup and training. They advise spending time during the setup process to implement a solid CSV file and ensure thorough training. Users recommend having a dedicated person for implementation and backup. It is also suggested to monitor data uploads to ensure proper application when using the automated upload system. Additionally, users advise not waiting and starting to use the software immediately.

Overall, users find the software easy to set up, train, maintain, and use, with easy-to-read reports. While they believe it is useful for various purposes such as tracking apps, apartment management, and volunteer training, they emphasize that employees should know how to use it effectively. Users also appreciate the prompt issue resolution and great service provided by the software's support team. However, some users desire better integration with other software platforms or an iPad/tablet app option.

Attribute Ratings

Reviews

(1-3 of 3)
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Score 10 out of 10
Vetted Review
Verified User
Incentivized
Notifii Track has allowed us to completely streamline our package handling process from receiving to delivery on our campus. With packages arriving for both departments and individuals, we needed a way to properly receive packages from multiple carriers. Students come to our counter to receive packages, while departments have their packages delivered. We needed a solution that would allow us to do all of these things accurately and speedily.
  • Sends e-mail and text messages to package recipients
  • Allows us to scan packages in and sign them out on an iPad
  • Allows us to take a picture of the delivered package and/or the person who signed for it
  • Allows us to quickly and easily import users into the database
  • Keeps all records on the cloud, in compliance with FERPA
  • It would be nice to easily remove student data from the system without having to open a support ticket.
Notifii is fantastic in Higher Education mail rooms where packages are received centrally. The system can be setup to automatically send-out e-mail and text communication to students and departments, alerting them to the package's arrival. Packages can then be signed-for by students and/or departments either at the mail room or elsewhere since the system is completely cloud-based.
  • The ability to text/e-mail students about their packages
  • The ability to track packages from receipt to delivery
  • The ability to import student data into the database
  • The fact that the system is FERPA compliant and completely cloud-based
  • Students love that they receive immediate communication when a package arrives from them. This is a big win for student experience.
  • There was no expensive hardware to purchase or maintain (a win for IT), and we pay a very reasonable monthly fee for the service, all updates, and support.
  • No need to maintain a server or worry about FERPA compliance
We had previously used a product by Pitney Bowes, called Arrival. We used Arrival for a number of years, and it worked well for what we were doing. However, when we came across Notifii Track, the benefits were clear. One simple, monthly payment for the product, which included updates and support. Other than an iPad and a signature pad at our counter, we did not have to purchase any additional hardware. Notifii Track also allowed us to easily import student data (FERPA compliant) and communicate to students via e-mail and text. These were the big wins when compared with our previous software.
6
Package receiving, sorting and delivery
2
Manager & Director; the only skills necessary are reaching-out to the company with issues -- it's completely cloud based, which makes support very easy.
  • Package receiving
  • Package Delivery
  • Package Communication to Students & Departments
  • To be able to communicate with Students via Text Message about their packages
  • To be able to take photos on an iPad about where a package was left
  • To be able to take photos on the iPad about who signed for the package
  • None that I can think of
The product continues to do what we need it do to consistently and reliably.
Yes
We replaced Pitney Bowes Arrival because it was, at the time, challenging to use, expensive to upgrade, and finicky.
  • Price
  • Product Features
  • Product Usability
The all-in-one price-point (service, support, upgrades, etc.) as well as the features (text/e-mail to students, etc.) made this very easy!
There were no other products on the market that could do what Notifii could for a similar price point. I wouldn't change a thing.
  • Implemented in-house
No
Change management was minimal
Having an intuitive system that was a huge improvement over the previous system made this change easy!
  • There were none
Setup was easy and implementation was a breeze. I wish all of our software was this straight forward!
In the rare instance of a problem, Notifii track has been very easy to communicate with and they get back with us very quickly. On the rare occasion of scheduled server maintenance, they have communicated far in advance, which has been very helpful.
Support is included in the monthly price, there are not multiple tiers.
No
We've only had two issues to report in more than four years of using the service, and each time, they have responded quickly and solved our problem!
The program can be run on a desktop computer using an easy-to-use interface, or on an iPad, which is very intuitive.
  • Receiving a package
  • Entering the recipient's information into the system
  • Capturing a signature on the signature pad or iPad
  • Nothing
Yes
Fantastic -- we use the iPad version to deliver packages to departments on campus.
Score 4 out of 10
Vetted Review
Verified User
Incentivized
As a boarding school we need to manage package tracking and notifications for both our employees, as well as a very broad and diverse student body. Notifii [Track] allows us to do this by integrating with our Active Directory system and allowing for custom implementations using data scraped from AD.
  • The web console is performative.
  • System connectivity has been solid once established.
  • Little to no down time when implemented.
  • Customized roles and users
  • End user support was severely lacking, our implementation engineer was very poor [from my experience].
  • Documentation is sub standard.
  • Implementation is a very long process if you have any customization or special requirements.
Notifii [Track] is best used in a situation where you have a very large body of users who are nearly identical in their purposes and roles. Once you begin to add in complexity to the Notifii system, whether it be addressing, user management or roles, [in my opinion] the system becomes incredibly cumbersome and difficult to administer. Be prepared to write custom scripts if you want to implement custom solutions.
  • Active Directory Integration
  • Single Sign On
  • We have been able to modernize our package delivery solution with Notifii Track.
  • Active Directory integrations has allowed for greater tuning then previous solution.
  • Single Sign On offerings via Okta made end user roll out very easy.
No other items were checked
Support for this product is TERRIBLE [in my opinion]. Our implementation advisor frequently had wrong or changing information. We would be told one thing which would then change moments later. Documentation also was severely lacking making implementation without assistance near impossible.
Yes, premium support was part of our contract.
No
No, I can't.
November 23, 2021

Notified by Notifii!

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our Shipping/Receiving Department uses Notifii Track in order to log in and track the delivery of all packages coming into our resorts. This preserves the chain of custody and allows us to document that packages were delivered to the correct department or person.
  • Scans any barcode.
  • Allows pictures of package and person signing.
  • Good reporting detail and summary information.
  • More choices on reporting - by department, package detail, etc.
  • Allow for multiple intermediate transfers within the same company before the final destination.
  • Allow for notes after the package has been logged out.
Notifii Track is a great, value-added tracking software. It has come in very handy to confirm that a package was delivered to the correct recipient from the dock by not only getting a signature but also taking a picture of the package in the recipient's hands. It is also well suited for use with a standard cell phone or tablet. We sometimes deliver packages to our business center for our guests to pick up. There is not a way where the package could be logged in at the dock and signed for at the business center as an intermediate location before being signed out by the guest for the final delivery.
  • Ease of use.
  • Scanning all barcodes and getting barcode names.
  • Taking pictures of packages and recipients and linking those to the delivery ticket.
  • Has provided an inexpensive way to document package receipt and delivery.
  • Allowed us to get better control over packages coming into the resort and the final disposition of those packages.
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